2015 Chevrolet Silverado 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Silverado 2500 › 2015
These records cover every 2015 Chevrolet Silverado 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2015 Chevrolet Silverado 2500. Newest first.
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Risk and remedy
Risk
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Risk and remedy
Risk
If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
Remedy
GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Risk and remedy
Risk
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL…
Risk and remedy
Risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and…
Risk and remedy
Risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October…
Risk and remedy
Risk
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Owner complaints
179 complaints6 involved a crash7 involved a fire3 injuries
What owners report most
Latest complaints
- Air bags
On 9/20/2026 all of the roof-rail (side-curtain) airbag inflators spontaneously ruptured and deployed with explosive force while the vehicle was stationary. The event was triggered solely by shutting the vehicle's driver’s side door hard. There was absolutely no collision, impact, or external force…
On 9/20/2026 all of the roof-rail (side-curtain) airbag inflators spontaneously ruptured and deployed with explosive force while the vehicle was stationary. The event was triggered solely by shutting the vehicle's driver’s side door hard. There was absolutely no collision, impact, or external force applied to the vehicle that would justify a normal airbag deployment. The inflator body split tearing through the interior headliner. This identical failure mechanism matches existing GM safety campaigns (such as NHTSA Campaign 21V504000) concerning roof-rail airbag inflators suffering from internal manufacturing corrosion and thermal cycling stress. My local Chevrolet/GMC dealership ran my 17-digit VIN and stated that my specific truck is currently omitted from the active recall batches. When the physical rupture was presented to them, the dealership refused to honor a remedy, improperly citing the vehicle's age and mileage. Because this structural manufacturing defect poses an extreme risk of severe injury or shrapnel deployment to occupants in an un-crashed vehicle, I am requesting that NHTSA investigate this VIN omission and compel General Motors to expand their recall parameters to cover this vehicle.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2015 Chevrolet Silverado 2500. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the mileage was 55,000. However, a Carfax report later revealed that the mileage had previously been reported at 258,000 and 138,000.
- Steering
I was pulling in my driveway and lost all steering, the wheel wouldn't turn, truck was still running fine no issues but the steering was out. Within 2 minutes the truck was fully engulfed in flames. With the fire starting from the hydroboost/power steering area.
- Wheels
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while inspecting the vehicle, the contact became aware that the front driver’s side wheel stud was fractured and the lug nuts on all four wheels were mismatched. Additionally, the front end wobbled while driving over cracks…
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while inspecting the vehicle, the contact became aware that the front driver’s side wheel stud was fractured and the lug nuts on all four wheels were mismatched. Additionally, the front end wobbled while driving over cracks on the roadway. The vehicle was taken to the dealer, who determined that the front driver’s side wheel stud and lug nuts needed to be replaced and scheduled an upcoming appointment for repair. The failure mileage was approximately 180,000.
- Tires › Sidewall
LT265/60R20 121S E Yokohama Geolander AT4, manufacturer date of 2924. While driving south on Interstate 95, the driver’s side rear tire sidewall blew out, inside sidewall. The tires have approximately 14000 miles on them. There were no sidewall defects noticed approximately 4000 miles prior during…
LT265/60R20 121S E Yokohama Geolander AT4, manufacturer date of 2924. While driving south on Interstate 95, the driver’s side rear tire sidewall blew out, inside sidewall. The tires have approximately 14000 miles on them. There were no sidewall defects noticed approximately 4000 miles prior during a tire rotation. Nothing was hit in the roadway and proper pressure is maintained in all tires. There was no indication, tpms warning, that the tire was losing pressure prior to the blow out. There does not appear to be any damage to the tread area of the tire. Control of the vehicle was maintained to a stop in the breakdown lane. There were no injuries.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2015 Chevrolet Silverado 2500 from an auction. It was later discovered that there was a mileage discrepancy. At the time of the purchase, the vehicle mileage was 73,672. At the time of the vehicle registration, it was discovered that the mileage was 239,567.
- Unknown or other
What component or system failed or malfunctioned, and is it available for inspection upon request? Truck caught fire in driveway about 5 minutes after parking truck and turning off engine. Truck is still in spot it burned and available for inspection. How was your safety or the safety of others put…
What component or system failed or malfunctioned, and is it available for inspection upon request? Truck caught fire in driveway about 5 minutes after parking truck and turning off engine. Truck is still in spot it burned and available for inspection. How was your safety or the safety of others put at risk? If I had been in truck when it caught fire, I could have burned. Has the problem been reproduced or confirmed by a dealer or independent service center? NA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
- Visibility › Defroster/defogger/hvac system
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH with the rear defroster activated, there was an electrical burning odor inside the cabin of the vehicle before the rear window cracked and then shattered. The cause of the failure was not…
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH with the rear defroster activated, there was an electrical burning odor inside the cabin of the vehicle before the rear window cracked and then shattered. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the Extended Warranty Coverage related to the failure. The rear window was replaced by the local glass repair shop. The contact stated that the failure reoccurred while driving, and the rear window shattered while a grandson was seated in the rear seat. During the failure, there was no injury sustained. The cause of the failure was not yet determined. The failure mileage was approximately 85,000.
- Power train
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 50 MPH, the vehicle started to vibrate and shudder abnormally. There was no warning illuminated. The contact continued driving at approximately 30 MPH. The contact had not taken the vehicle to a…
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 50 MPH, the vehicle started to vibrate and shudder abnormally. There was no warning illuminated. The contact continued driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact had another 2015 Chevrolet Silverado 2500 in 2025, and the vehicle experienced similar symptoms before the transmission failed. The contact stated that the vehicle was towed to a dealer, who advised that this was a known failure with the 6-speed transmission. The contact was informed by the dealer that the torque converters were too small for the transmission. The manufacturer was not informed of the failure. The failure mileage was approximately 109,000.
- Engine · Fuel/propulsion system · Power train
My pickup truck has a Duramax diesel engine with a CP4 diesel injection pump. That pump has not failed yet in my truck. However it has been known to fail in numerous other GM vehicles with Duramax engines and when it does fail the engine comes to a complete stop and cannot be restarted. This is a…
My pickup truck has a Duramax diesel engine with a CP4 diesel injection pump. That pump has not failed yet in my truck. However it has been known to fail in numerous other GM vehicles with Duramax engines and when it does fail the engine comes to a complete stop and cannot be restarted. This is a potentially hazardous even fatal situation. Repair if the pump fails is very expensive - $12,000 to $14,000 in some cases. I would like GM to replace the injection pump at my dealership to ensure this known failure does not occur. My pickup truck is otherwise in excellent condition.
- Power train · Unknown or other
In november around the 20TH -battery went dead-charged battery and took vehicle to brothers and started to shift funny-battery went dead again-charged and drove home -then went got new battery -put in and it would not shift right so drove it a little while to see if it would stop made noise and…
In november around the 20TH -battery went dead-charged battery and took vehicle to brothers and started to shift funny-battery went dead again-charged and drove home -then went got new battery -put in and it would not shift right so drove it a little while to see if it would stop made noise and taken to garage in south wayne-told us said the transmission was shot-he hauled it to dubuque iowa transmission shop-they took it out of truck and overhauled it with heavy duty parts-cost of 6,330.00=miles at time 51500 back march 28 2025-works beautiful as it should-scaned bill and attached-we need reimbursement for cost.
- Unknown or other · Wheels
On 8/25/2025 I purchased a used 2015 Chevy Silverado 2500HD from a auto dealer and they had put new tires on the truck that aren't rated for a 2500 HD, I contacted them and they offered me $400 to replace them with the correct tires that cost me $1319.78 they refuse to help me anymore which is…
On 8/25/2025 I purchased a used 2015 Chevy Silverado 2500HD from a auto dealer and they had put new tires on the truck that aren't rated for a 2500 HD, I contacted them and they offered me $400 to replace them with the correct tires that cost me $1319.78 they refuse to help me anymore which is putting my life and others at stake if a tire is to blow out hauling heavy loads that the tires aren't rated for. That 3/4 ton truck is suppose to have tires with a (E) rating, also the TPMS system does't work because all the tires are under inflated for that truck. They have been contacted about this issue; FMVSS No. 120: FMVSS No. 139: FMVSS No. 138 cover this issue! The dealership violated the NHTSA standards and consumer protection laws among other laws.
- Electrical system · Power train · Steering
Steering great box replaced steering still not stable, electrical glitches such as stability trac service message, hill assist, breaking assist messages pop up and then disappear constantly, power steering pump, hydro boost and master cylinder replaced multiple times, no sound emitting for seat…
Steering great box replaced steering still not stable, electrical glitches such as stability trac service message, hill assist, breaking assist messages pop up and then disappear constantly, power steering pump, hydro boost and master cylinder replaced multiple times, no sound emitting for seat belt, door chime , turn signals with no accessory mode power when key is turned. Vehicle has been in and out of shop for repairs and noone can figure out the sound or electrical issues and keep replacing the steering and power steering components. When using driver side window switch all dashboard lights increase in brightness then dim back down
- Air bags
We have been calling and trying to get this recall taken care of. Every time we call they never have the parts and "will let us know". Its getting frustrating getting these notices from different sources and not being able to take care of it. Please help us to het this done by directing us to a repair shop that has the parts available.
- Unknown or other
TCM stopped working, have been reading how this is a common issue, my truck is currently in the shop and mechanic is having trouble finding a TCM replacement.
- Electrical system · Service brakes
Driving and a service trailer brake code popped up and wouldn’t turn off it is a very distracting ding
- Air bags
Rear roof rail airbag inflator endcap failure. The endcap of the steel inflator separated and ejected throught the roof liner, read passenger window and through the wall of a house. The vehicle was parked in the driveway at the time and was not running. I was next the the window at the time of…
Rear roof rail airbag inflator endcap failure. The endcap of the steel inflator separated and ejected throught the roof liner, read passenger window and through the wall of a house. The vehicle was parked in the driveway at the time and was not running. I was next the the window at the time of failure and was narrowly missed by the end cap but was his by the full force of the passenger window and sustained minor abrasions and closed head trauma from the glass. A police report was filed, and the manufacturer was notified. The vehicle is currently at a dealership awaiting inspection by the manufacturer.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2015 Chevrolet Silverado. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 84,000, and at the time of registration, it was discovered that the mileage was 217,350.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2015 Chevrolet Silverado 2500. The contact stated that while attempting to sell the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 87,000. After obtaining a Carfax Report on the vehicle, it was discovered that as of April 2024, the odometer mileage was listed as 217,350.
- Fuel system, diesel
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated there was no warning illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure diesel…
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated there was no warning illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure diesel fuel pump had failed, and the entire fuel system needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 190,000.
- Electrical system · Steering · Vehicle speed control
There has been serious problems regarding the STABILITRAK system From GM Motors.
- Electrical system
The rear sliding glass/defrost has a defect in where is short out and overheats the contacts. This in turn get so hot that is start to melt contacts and all the plastic where the contacts are in addition the rear window shatters. Gm has a recall N192265660 but my vin isnt included. Contacted GM they sent me to this site.
- Fuel/propulsion system
on [XXX] my 2015 Chevy 2500 crew cab LTZ Duramax with 50,959 miles stopped running going down a large hill, Barely made it off the road coasting into a Fire department parking lot. 2nd failure occurred while driving on a main route in WV. At 66,600 miles [XXX], was almost rear ended because truck…
on [XXX] my 2015 Chevy 2500 crew cab LTZ Duramax with 50,959 miles stopped running going down a large hill, Barely made it off the road coasting into a Fire department parking lot. 2nd failure occurred while driving on a main route in WV. At 66,600 miles [XXX], was almost rear ended because truck again just stopped running going 50 mph around a turn. Diesel fuel was pouring onto the hot engine second occurrence. I don't know how the truck didn't catch on fire. Thank [XXX] I wasn't towing my 14,500 lb fifth wheel either time. Both incidents were because of a CP4 injection Pump Failure completely taking out and polluting the entire fuel system. Per GM service department in Wintersville, Oh. I no longer feel safe driving the truck and wouldn't even consider towing with it again. Too dangerous for me and my family !! I am fearful this could end up causing serious injury or death !! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Visibility/wiper
Sudden and violent shattering of the rear window during the use of the rear defogger. The passenger side panel of the rear window on my 2015 2500HD LTZ suddenly and violently shattered on 12/09/2024. Glass fell out of the window while traveling on the highway at 70 MPH! The attached images appear…
Sudden and violent shattering of the rear window during the use of the rear defogger. The passenger side panel of the rear window on my 2015 2500HD LTZ suddenly and violently shattered on 12/09/2024. Glass fell out of the window while traveling on the highway at 70 MPH! The attached images appear to indicate the shattering started from the lower corner of the window nearest the sliding section and the center of the window is where the glass blew out of the window. Replacement is scheduled and will cost me my $500 deductible and insurance company approximately an additional $350+.
- Visibility › Defroster/defogger/hvac system
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that upon approaching the vehicle from the rear, there was smoke coming from the rear window defroster. The contact stated that shortly afterwards the rear window cracked and then shattered. No warning lights were illuminated. The…
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that upon approaching the vehicle from the rear, there was smoke coming from the rear window defroster. The contact stated that shortly afterwards the rear window cracked and then shattered. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012027This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011704This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009118This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11009031This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Every Chevrolet Silverado 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.