2011 Dodge Charger
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2011 Dodge Charger. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2011 Dodge Charger. Newest first.
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the…
Risk and remedy
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge…
Risk and remedy
Risk
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
Risk and remedy
Risk
A car that falls unexpectedly increases the risk of injury.
Remedy
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Risk and remedy
Risk
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk and remedy
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Dodge Charger vehicles manufactured May 20, 2010, through November 8, 2011, and equipped with halogen headlamps. In the affected vehicles, a sub-harness for the headlights may overheat and cause the low beam headlights to go out.
Risk and remedy
Risk
Loss of headlights reduces the driver's visibility, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the headlamp jumper harnesses and bulbs, or the headlamp assemblies, as necessary, free of charge. The recall began on May 2, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P08. This recall concerns non-police vehicles. A separate campaign was launched in 2012 to address police vehicles. See NHTSA recall 12V-042.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate…
Risk and remedy
Risk
In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.
Chrysler IS recalling certain model year 2011 and 2012 300 and dodge charger vehicles. these vehicles may lose abs/esc system function due to an overheated power distribution center.
Risk and remedy
Risk
This could lead to loss of vehicle control, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will relocate the abs/esc system fuse, free of charge. the safety recall began on may 18, 2012. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling certain model year 2011 and 2012 dodge charger police vehicles. the low beam headlamps of some vehicles could fail due to an overheated bulb harness connector. other vehicles may lose abs/esc system function due to an overheated power distribution center.
Risk and remedy
Risk
This could lead to loss of visibility and/or braking ability, increasing the risk of a crash.
Remedy
Chrysler will notify owners and dealers will replace the headlamp jumper harnesses and relocate the abs/esc system fuse within the power distribution center, free of charge. the safety recall began on april 2, 2012. owners may contact chrysler at 1-800-853-1403.
Owner complaints
695 complaints25 involved a crash64 involved a fire16 injuries
What owners report most
Latest complaints
- Air bags
Unknown
- Air bags · Engine · Visibility/wiper
There has been numerous issues that affected my safety while driving and had to make costly repairs and replacements while on going. Alternator and serpentine belt broke out and all my coolant leaked out. had to stop in the middle of the street several Times by force having the abs, check engine…
There has been numerous issues that affected my safety while driving and had to make costly repairs and replacements while on going. Alternator and serpentine belt broke out and all my coolant leaked out. had to stop in the middle of the street several Times by force having the abs, check engine light turn on having to turn the car off. Transmission shifter was so faulty I couldn’t pull out of park needing to replace it. Air leaks in the engine, electrical surges effecting headlights low beams I can’t see anything at night, dashboard and radio. The windows are has so much glare from sun light to other cars at night I almost cannot see ahead of me almost blinding me. The car constantly over heated. I’ve changed the battery, exhaust pipes, put breaks on it, ignition coils upper and lower intakes manifold but still proceeds to present me with a check engine light needing to unplug my battery to recent the car which turns off my eco system. Gas consumption is little to much at times The air bags light in the dashboard usually turn on constantly when adjusting the driver and passenger seat.
- Air bags · Air bags › Srs malfunction warning lamp/light
The contact owns a 2011 Dodge Charger. The contact stated that while driving at an undisclosed speed, the SRS alarm activated, and there was a short circuit in the front passenger’s side air bag. The contact associated the failure with NHTSA Campaign Number: 19V018000 (Air Bags); however, the VIN…
The contact owns a 2011 Dodge Charger. The contact stated that while driving at an undisclosed speed, the SRS alarm activated, and there was a short circuit in the front passenger’s side air bag. The contact associated the failure with NHTSA Campaign Number: 19V018000 (Air Bags); however, the VIN was not included. The dealer was contacted, and the vehicle was diagnosed with a short circuit in the front passenger’s side air bag. The vehicle was not repaired because parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
- Electrical system
Manufacturer failed to provide an adequate remedy for Safety Recall 17V-435 (T36). On 09/12/2018, the dealer "inspected" the 180-AMP alternator (Part 4801833AB) and cleared it as safe. On 09/25/2019, this exact component suffered a total fatigue failure, causing a "no-start" condition and…
Manufacturer failed to provide an adequate remedy for Safety Recall 17V-435 (T36). On 09/12/2018, the dealer "inspected" the 180-AMP alternator (Part 4801833AB) and cleared it as safe. On 09/25/2019, this exact component suffered a total fatigue failure, causing a "no-start" condition and electrical collapse. Safety Risk: This vehicle is equipped with Electro-Hydraulic Power Steering (EHPS). The alternator failure poses a risk of sudden loss of power steering assist and engine stall, which are the primary safety hazards identified in 17V-435. Regulatory Issue: FCA (Stellantis) has denied reimbursement for the repair by incorrectly citing "Basic Warranty Expiration," which is a violation of the National Traffic and Motor Vehicle Safety Act (Safety recalls do not expire). Furthermore, FCA claims the part is "not covered," despite the dealer invoice identifying it as the 180-AMP unit central to the T36 recall. I am requesting an ODI review of the adequacy of the "inspection-only" remedy for this VIN.
- Electrical system · Forward collision avoidance › Warnings · Service brakes
The Anti-Lock Brake module has prematurely failed in the vehicle. The dealership can and will inspect the fault but they will say they are not trained or authorizes to fix the module. I was directed to an ABS module rebuilder and was simply told by the rebuilder that they could not fix it due to a…
The Anti-Lock Brake module has prematurely failed in the vehicle. The dealership can and will inspect the fault but they will say they are not trained or authorizes to fix the module. I was directed to an ABS module rebuilder and was simply told by the rebuilder that they could not fix it due to a computer chip shortage. The problem has been reproduced many times as seen with the RAM truck recalls on their anti-lock brake modules. The component has not been inspected. There is active warning lights as shown in the picture below. Ive spun out in the rain multiple times at less than 30mph due to the ABS module not activating traction control. It is extremely dangerous.
- Power train
The contact owns a 2011 Dodge Charger. The contact stated that while driving approximately 60 MPH, the vehicle failed to accelerate as intended. The contact coasted to the side of the road and turned off the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer to…
The contact owns a 2011 Dodge Charger. The contact stated that while driving approximately 60 MPH, the vehicle failed to accelerate as intended. The contact coasted to the side of the road and turned off the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer to be diagnosed and the contact was informed that there were metal shavings inside the transmission fluid and the transmission needed to be repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
- Electrical system · Lane departure › Blind spot detection
My display screen went completely black. The blind spot warning system does not work at all as well when the display screen went black. It's completely unresponsive, no navigation, radio, entertainment anything. The a/c is on full blast as if it's on defrost as well. And the language for the car…
My display screen went completely black. The blind spot warning system does not work at all as well when the display screen went black. It's completely unresponsive, no navigation, radio, entertainment anything. The a/c is on full blast as if it's on defrost as well. And the language for the car went into German for some reason I have no idea why. It was working completely fine this morning when it happened and when I went to turn on the car it stopped working completely.
- Air bags
I was traveling at 35 MPH when a bright light blinded me in drivers window, assuming I was about to get T-boned, I pulled hard to the right, went over a curb, and hit an electrical pole. The front air bags all deployed, including the one by my knees. Getting out of the vehicle, I could see…
I was traveling at 35 MPH when a bright light blinded me in drivers window, assuming I was about to get T-boned, I pulled hard to the right, went over a curb, and hit an electrical pole. The front air bags all deployed, including the one by my knees. Getting out of the vehicle, I could see approximately 2" of bone exposed on both shins. It looked like my shins got hit with grenades. I located my phone on the drivers side floor, underneath the remains of the knee airbag. I was taken to the closest trauma hospital and spent 5 days there. I have undergone 5 surgeries on both legs, received multiple blood transfusions in order to have surgery (due to blood loss at the scene), surgery involved removing debris multiple times, and have had artificial skin graphs as well as skin graphs taken from two sites on my right thigh (during the 5th surgery). I have been unable to drive and must have a responsible adult living with me during my recovery. I have been unable to work. I had no broken bones or internal injuries, but extensive damage to my lower legs, nonetheless. Police reports were taken at the scene by Debary, Florida/Volusia county officers. Photographs of my shins were take by the plastic surgeon called while I was in the ER. Full body xrays/scans were also taken.
- Electrical system · Steering · Visibility/wiper
Car stalled and was hot and battery light turned on.
- Exterior lighting
The contact owns a 2011 Dodge Charger. The contact stated that the front headlamps failed to provide adequate illumination while driving. The vehicle was taken to an independent mechanic, who replaced the front headlamp bulbs and ballasts; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
- Engine
The contact owns a 2011 Dodge Charger. The contact stated that while driving approximately 45 MPH, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not…
The contact owns a 2011 Dodge Charger. The contact stated that while driving approximately 45 MPH, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic who replaced the engine. The manufacturer was contacted and referred the contact to the NHTSA hotline. The approximate failure mileage was 90,000.
- Engine
Tensioner guide for timing
- Air bags
Dealer or independent service center unable to repair mandatory national recall.
- Fuel/propulsion system
I just bought the car, a 2011 Charger R/T AWD, and drove it home approx.400 km. I filled the fueltank full when coming home, and left the car still for 2 days now. I have been smelling a strong gas odor on the especially when the tank is full. Today while parked in my driveway I noticed a puddle…
I just bought the car, a 2011 Charger R/T AWD, and drove it home approx.400 km. I filled the fueltank full when coming home, and left the car still for 2 days now. I have been smelling a strong gas odor on the especially when the tank is full. Today while parked in my driveway I noticed a puddle of gas under the car too. The puddle was under the right rear seat. I haven't been able to take a look, as it is minus 20 degree here now and for the next week. Even if I noticed this just reasontly, this problem has been a while Hopefully this will be a matter the dealership can handle, as I can tell it is a worldwide issue I hope that the car being in Norway doesn't make it an issue, as it is just as dangerous problem here. Hopefully this can be dealth with befora any accidents happen.
- Electrical system · Exterior lighting
Both low headlights went out while driving at night. I have changed the bulbs out multiple times and the continue to blow out.
- Air bags · Electrical system · Seat belts
In 2015 I had issues with the seat belt alarm on the vehicle going off, stating that passenger and driver seatbelts weren’t buckled. I would get a airbag flashing light stating per manual that the airbags were not activated. Fast forward to July 2015, I had gotten a recall letter for a orc…
In 2015 I had issues with the seat belt alarm on the vehicle going off, stating that passenger and driver seatbelts weren’t buckled. I would get a airbag flashing light stating per manual that the airbags were not activated. Fast forward to July 2015, I had gotten a recall letter for a orc (occupant Restraint module) which affects airbags and seatbelts. I brought in the car to get it fixed per recall. Fast forward to about 2 years later, the same issue had occurred. Airbag light would still pop up and stating that seats belt in the car wasn’t engaged. Brought it in to get it checked out at a local mechanic shop, they couldn’t fix it and stated I need to go to the dealership. They noted that it was affected by the recall of the orc module. Brought in the car to Cutter dodge In pearl city Oahu and they fixed it, at this time I was still covered by warranty. Fast forward to around 2019 I moved to Maui, the same exact issue occurred. Brought it into my friends mechanic shop and he had said the same thing that it’s an ORC module and to bring it to Jim falk dodge in Kahului. Explained to them the issue and they said that they need to replace the OrC module for over $700. I explained to them that this is the same issue occurring with the recall. Why would I need to pay for a faulty recall fix which is affecting me and my families safety where the airbags won’t deploy in an accident which could cause death because the module in the recall wasn’t fixed properly the first time.
- Exterior lighting › Headlights
The contact owns a 2011 Dodge Charger. The contact stated while driving, the driver-side headlight failed. The vehicle was taken to an independent mechanic where the headlight was replaced however, the failure recurred. The vehicle was taken to the same independent mechanic but the vehicle had not…
The contact owns a 2011 Dodge Charger. The contact stated while driving, the driver-side headlight failed. The vehicle was taken to an independent mechanic where the headlight was replaced however, the failure recurred. The vehicle was taken to the same independent mechanic but the vehicle had not been diagnosed. The dealer or the manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
- Electrical system · Exterior lighting
The low beam left front headlight keeps going out every few months. It burns out and when I replace the bulb the harness looks hot and frayed. I keep loosing visibility while driving at night. Dodge stated I need a new headlamp harness. There are no warning lights present.
- Air bags · Fuel/propulsion system · Service brakes
ABS Wiring had a recall and replaced but the ABS Module is now out Air Bag had a recall but now the air bag clock spring is out Fuel Pump had an extended warranty but is now out and fuel pump needs replaced Crank shaft main bearing seal needs rplaced for an oil leak but other parts have been replaced for an oil leak within the past month
- Electrical system
Was driving 60mph when car shut off driving down the highway. Alternator failed, had to have it towed. There are recalls already for this issue, but not on my model for some reason. My friend who owns is own shop looked at it today and will fix it on 6-21-2022
- Exterior lighting
The headlights, one or both, arbitrarily go out while driving at night.
- Power train
My son was coming home from BMW in Greer to gaffney .So he was driving down interstate that morning and it was very busy the car started to act up wouldn't go in gear he said it got worst couldn't get over and started praying cause the car started to slow down wouldn't go in gear.This is my Sun…
My son was coming home from BMW in Greer to gaffney .So he was driving down interstate that morning and it was very busy the car started to act up wouldn't go in gear he said it got worst couldn't get over and started praying cause the car started to slow down wouldn't go in gear.This is my Sun shine that was shot in Oct 102019 and graduate this year.My boy was so scare he call home to tell me hw love me.Now it's gonna cost $3.000 to fix that i don't have and he's gonna lose his job .im a so how mom I went to dodge place in Spartanburg I asked recalls i keep getting in mail and the gentlemen was rude..My son called home to ask me what does he do so here we are both scare I had to calm him down and talk him through just hearing my voice he said got him off interstate 85.Car is in shop now
- Exterior lighting
Front headlights go out randomly as the vehicle warms up. Appears to be related to the 2011/2012 headlamp recall 12V-042 but my vehicle is not coming up on the notification list. Loss of headlights decreases ability to see and increases the risk of an accident. No dash messages, no computer…
Front headlights go out randomly as the vehicle warms up. Appears to be related to the 2011/2012 headlamp recall 12V-042 but my vehicle is not coming up on the notification list. Loss of headlights decreases ability to see and increases the risk of an accident. No dash messages, no computer messages. Lamps work when initially turned on so vehicle hasn't failed any safety inspections. All obvious checks provide no possible reason for this issue.
- Air bags
I was involved in a fender bender on the highway and my airbag was deployed but the one at my feet came out so hard I think it that it projected something into my leg I assumed it was part of the takata airbag recall but now I've gone online and seen that my vehicle is not included in that recall and I'd like to know why because I really feel like these airbags injured me.
- Engine
The radiator fan blade broke off and hit the alternator creating a hole in it. The alternator lost all fluid and the car overheated. This happened on 2 different occasions before it became obvious that the radiator fan was the culprit and not the radiator itself. This is a safety issue because no…
The radiator fan blade broke off and hit the alternator creating a hole in it. The alternator lost all fluid and the car overheated. This happened on 2 different occasions before it became obvious that the radiator fan was the culprit and not the radiator itself. This is a safety issue because no dash lights were illuminated and the car could have severely overheated on the highway if it wasn't noticed. Mechanic inspected it and saw the fan blade caught in the hood.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Alternator failure
On July 22, 2014, the Office of Defects Investigation (ODI) opened PE14-022 to investigate 14 complaints (VOQs) alleging incidents of alternator failure resulting in engine stall while driving in model year (MY) 2011 through 2012 Dodge Charger vehicles.The MY 2011 through 2012 Dodge Charger vehicles were sold with…
On July 22, 2014, the Office of Defects Investigation (ODI) opened PE14-022 to investigate 14 complaints (VOQs) alleging incidents of alternator failure resulting in engine stall while driving in model year (MY) 2011 through 2012 Dodge Charger vehicles.The MY 2011 through 2012 Dodge Charger vehicles were sold with three different engine options:1) 3.6L V6 (VIN8 = G), 88,766 vehicles; 2) 5.7L V8 (VIN8 = T), 38,615 vehicles; and 3) 6.4L V8 (VIN8 = J), 2,406 MY 2012 vehicles.The 14 VOQs identified in the PE14-022 opening resume involve 13 vehicles with 3.6L V6 engines and 1 vehicle with unknown engine (no VIN provided).In an October 7, 2014 letter to NHTSA, Chrysler described a safety defect condition that could result in rapid alternator failure having limited or no detection in approximately 434,581 MY 2011 through 2014 Chrysler 300, Dodge Charger, Dodge Challenger, Dodge Durango and Jeep Grand Cherokee vehicles equipped with 3.6L engines and 160 amp alternators (NHTSA Recall No. 14V-634, Chrysler P60).The subject alternators are used in vehicles equipped with 3.6L V6 engines and without towing packages.According to Chrysler, the silicone diodes in the alternator rectifier bridge may experience thermal fatigue due to cyclic loading from the Electric Hydraulic Power Steering (EHPS) system, eventually resulting in no output, reduced output, or a fully shorted to ground condition.These failure modes vary in their time to failure and warning to the driver.Depending on the failure mode and timing, system voltage may drop to critically low levels, disabling systems such as the Anti-lock Brake System/Electronic Stability Control, Engine Control Module/Central Body Controller, or a total vehicle electrical system shut down (in the event of a short to ground failure mode).Analysis of complaints to ODI and Chrysler identified a total of 146 incidents of alternator failure resulting in engine stall while driving in MY 2011 through 2012 Dodge Charger vehicles, including 142 involving vehicles equipped with the 3.6L V6 engines (1.6 IPTV) that were included in 14V-634 and 4 involving vehicles with 5.7L V8 engines (0.1 IPTV), which are equipped with different alternators.Analysis of all alternator failure complaints found that approximately 48 percent of VOQs and 21 percent of Chrysler complaints involved allegations of engine stall.Many (98) complaints reported fire and/or smoke, but analysis of these determined that they involved thermal damage to the alternator diode and did not identify any incidents involving damage beyond the alternator assembly.One VOQ identified in the opening resume for PE14-022 alleged a crash, but further evaluation determined that this involved a minor rear-end impact with slight bumper damage.This investigation is closed based on Chrysler's decision to conduct a safety recall.The VOQs associated with this investigation are:10641479,10641366,10641349,10642017,10640770,10640687,10640553,10639692,10638810,10638356,10638175,10638143,10637460,10633806,10633304,10632943,10632006,10631704,10631613,10631420,10631088,10630991,10630854,10630844,10630108,10629623,10629603,10628228,10628150,10627941,10627342,10626452,10626254,10625962,10622385,10622340,10621603,10620961,10619481,10618950,10618948,10618539,10618476,10618334,10618081,10618107,10616834,10616461,10616456,10615754,10615719,10606580,10605090,10604958,10597295,10592085,10588675,10587141,10562463,10559730,10511407
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10241118Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced. This bulletin involves replacing the fuel pump connector harness (pigtail) when replacing the fuel pump module.
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10231971This bulletin involves replacing both the left and right side front tension struts.
- 10231970This bulletin involves replacing the left side or the right side or both side tension struts.
- 10229945MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension)
- 10229899MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229242This bulletin involves modification or replacement of the backlite rear shelf
- 10229031Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10226286Steering Column.
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221813No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- 10221441No Start Condition After A Fuel Pump Replacement, Multiple Fuel System Level Related DTC?s Setting
- 10221154No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10221067MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
- 10221021Police Vehicle A/C Inoperative This bulletin involves relocating the A/C fuse within the front Power Distribution Center (PDC). Customer comments A/C is warm. On further inspection the technician will notice the A/C clutch fuse is loose in its cavity (#12) in the PDC. This will cause a poor connection and the fuse cavity to be distorted.
- 10221015RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and parameters returning to defaults. AM or FM audio mutes upon start up. Seek frozen, tuner locks up, unable to change stations (RE3 only). Radio resets (RE3 only). Presets are intermittently skipped (RE3 only). When playing MP3, iPod or USB songs, the screen will not always display the correct song title. Sirius Traffic/Weather Jump button improvement. Controls Screen popup time-out option has been added to settings screen (SRT only). Temperature and Oil pressure gauge enhancements (SRT only). Blind spot monitor chime enhancement. Radio Language Translation improvements. Navigation Language Translation improvements. Disable/Enable traffic announcement feature added (RB4 RB5 RB6). Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). Garmin audio enhancements (RB4 RB5 RB6). Navigation map enhancements (RB4 RB5 RB6). Garmin stuck on loading screen (RB4 RB5 RB6). Traffic rerouting and icon enhancements (RB4 RB5 RB6). Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). Radio may reboot when Russian language keyboard used (RB4). Travel Link showing up as unsubscribed. Fuel Station routing issues. Heated seat greyed out. Navigation icon going backwards.
- 10220843NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission
- 10220687Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10218811Police Vehicle A/C Inoperative This bulletin involves relocating the A/C fuse within the front Power Distribution Center (PDC). Customer comments A/C is warm. On further inspection the technician will notice the A/C clutch fuse is loose in its cavity (#12) in the PDC. This will cause a poor connection and the fuse cavity to be distorted.
- 10218783Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10218303RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
- 10218205Front End Clunk Noise When Coming To A Stop - Police Vehicles Only This bulletin involves replacing the left side or the right side or both side tension struts. Police vehicles with heavy duty suspension and rear wheel drive may experience a front end clunk noise, coming from the tension strut bushing(s), while coming to a stop.
- 10218201Front End Clunk Noise When Coming To A Stop - Mexico Only This bulletin involves replacing both the left and right side front tension struts The customer may experience a front end clunk noise, coming from the tension strut bushing(s), when coming to a stop.
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