2014 Dodge Charger
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › Charger › 2014
These records cover every 2014 Dodge Charger. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2014 Dodge Charger. Newest first.
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short…
Risk and remedy
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will either perform a software update or replace the PCM, free of charge. The recall began July 26 , 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U82, and U83.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb)…
Risk and remedy
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk and remedy
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the…
Risk and remedy
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Risk and remedy
Risk
A loss of motive power can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector…
Risk and remedy
Risk
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
Risk and remedy
Risk
A car that falls unexpectedly increases the risk of injury.
Remedy
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Risk and remedy
Risk
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk and remedy
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Owner complaints
343 complaints41 involved a crash8 involved a fire27 injuries2 deaths
What owners report most
Latest complaints
- Electrical system
The contact owns a 2014 Dodge Charger. The contact stated that while driving at an undisclosed speed, the vehicle started beeping with several unknown warning lights illuminated, and the steering wheel locked up. The contact stated that the windshield wipers activated, and the brakes locked up. The…
The contact owns a 2014 Dodge Charger. The contact stated that while driving at an undisclosed speed, the vehicle started beeping with several unknown warning lights illuminated, and the steering wheel locked up. The contact stated that the windshield wipers activated, and the brakes locked up. The vehicle had experienced the failure in 2020, and the dealer replaced the alternator, which temporarily resolved the failure; however, the symptoms reoccurred. The vehicle was taken back to a dealer where it was diagnosed, and the contact was informed that the failure was not caused by the alternator. The technician informed the contact that there were other underlying issues with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,995.
- Air bags
Driver steering wheel air bag cartridge separated from steering wheel mount plate during a accident airbag cartridge deployed on impact and is Protruding 3-4inches from outside the steering wheel
- Forward collision avoidance › Automatic emergency braking · Service brakes
ABS module needs to be replaced and they stopped making the part. Lights are on all the time with no cruise control and the advanced brake system no longer works. Nobody has the part. They do not make it anymore.
- Unknown or other
The ABS module has malfunctioned which affects the cruise control, most of the dash controls on the steering wheel and has several lights on the dash that stay lit. The Dodge dealer is aware of this and states that right now there is no fix from Dodge. I'm putting an estimate date below due to ongoing issue.
- Forward collision avoidance › Adaptive cruise control · Seats · Vehicle speed control
The just went off on the dash and they stoped working abs traction control emergency brake light is on and idk what the problem is I scanned it and nothing
- Electrical system · Unknown or other
Alternator and battery have now had to be replaced three times within the past year. It appears to be the same issues, other Dodge chargers with a recall having. However, this VIN number is not on that recall list.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings · Service brakes
At 65 mph with the adaptive cruse on, all of a sudden, the FCW light came on and almost rear ended the car in front of me. I lost antilock,cruse, and fcw. I also have less brake pedal. Took to Dodge dealer in Emporia Ks. Said anti-lock brake hydraulic control unit was bad. Part #68236997aa. Dodge discontinued and no aftermarket replacement. I am probably not the only person with this safety problem.
- Power train › Automatic transmission · Service brakes, air › Antilock › Abs warning light · Vehicle speed control › Cruise control
The contact owns a 2014 Dodge Charger. The contact stated that while operating the vehicle, the message "Service Transmission" displayed, with a grinding sound coming from the transmission. The cause of the failure was not yet determined. The vehicle was taken to the local auto parts store and the…
The contact owns a 2014 Dodge Charger. The contact stated that while operating the vehicle, the message "Service Transmission" displayed, with a grinding sound coming from the transmission. The cause of the failure was not yet determined. The vehicle was taken to the local auto parts store and the message "Lost Communication with ECM and PCM" was displayed. The vehicle was not repaired. The local dealer was notified of the failure. Additionally, the cruise control was inoperable, and the ABS warning light remained illuminated while operating the vehicle. The cause of the failures were not yet determined. The manufacturer was not yet contacted. The failure mileage was 33,665.
- Service brakes, hydraulic
The contact owns a 2014 Dodge Charger. The contact stated while driving at an undisclosed speed, the contact noticed that multiple warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module had failed and needed to be replaced. The…
The contact owns a 2014 Dodge Charger. The contact stated while driving at an undisclosed speed, the contact noticed that multiple warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to a local dealer for further assistance. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that there was a waiting list for other vehicles to be serviced for the ABS module failure due to limited parts. The manufacturer was made aware of the failure. The failure mileage was approximately 118,585.
- Power train
Automatic transmission control module/unit is bad Car won't start
- Suspension
The contact owns a 2014 Dodge Charger. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, the contact heard an abnormal popping sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent…
The contact owns a 2014 Dodge Charger. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, the contact heard an abnormal popping sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front suspension. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
- Electrical system · Engine
The contact owned a 2014 Dodge Charger. The contact stated while driving at an undisclosed speed, the vehicle stalled and then lost motive power with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The contact stated that several unknown…
The contact owned a 2014 Dodge Charger. The contact stated while driving at an undisclosed speed, the vehicle stalled and then lost motive power with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The contact stated that several unknown warning lights illuminated while driving the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
- Electrical system · Service brakes · Vehicle speed control
My ABS, BRAKE & ESC lights all came on at the same time on my dash. Took my car to a reputable mechanic and they told me that my abs module needed to be replaced but they were no longer available. So now I have to drive my car and worry about my brakes locking up if I have to come to a sudden stop for some reason since the anti-lock brakes are not working.
- Service brakes, hydraulic
The contact owns a 2014 Dodge Charger. The contact stated while driving approximately 40 MPH, the ABS warning light illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the…
The contact owns a 2014 Dodge Charger. The contact stated while driving approximately 40 MPH, the ABS warning light illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the ABS module and the brake booster pump needed to be replaced. The contact was informed by the mechanic that the parts were no longer available from the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.
- Fuel/propulsion system
The auxiliary fuel pump, located inside the passenger cabin under the right rear passenger seat, has been leaking fuel, leading to discoloration of the part and a strong scent of fuel inside the cabin. Additionally, a pool of gasoline sat atop the pump only separated by a thin plastic lid from the…
The auxiliary fuel pump, located inside the passenger cabin under the right rear passenger seat, has been leaking fuel, leading to discoloration of the part and a strong scent of fuel inside the cabin. Additionally, a pool of gasoline sat atop the pump only separated by a thin plastic lid from the electrical cables leading to the battery in the vehicle's trunk. This gasoline could be ignited by the a spark or a short circuit. The Charger and Chrysler 300 from 2005 to 2023 has this design. I don't know if the auxiliary fuel pump cover is any more robust or fire suppressant than the 2014 model I possess. The dealer I took my vehicle to could not find the source of the leak and claimed to not being able to smell the obvious odor of gasoline permeating the vehicle cabin. I found out about it on You Tube, and then showed the obvious fuel link to the technician when I took the vehicle to them a 2nd time.
- Electrical system · Service brakes · Suspension
When i put the vehicle in park it says its not in park
- Engine · Service brakes · Suspension
My brakes went out on me and couldn't stop. My engine has been overheating and making a weird ticking noise.the front suspension is loose and has caused me to hydroplane on the highway and slide
- Tires
225/65R17
- Suspension
Front end suspension just went out with no warning
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
When attempting to apply brakes, the pedal sunk to the floor with no result. On subsequent attempts, the left front brake activated and locked up while there was no apparent effect on the other 3 wheels. The car veered to the left as a result of the one brake being applied, and began to travel down…
When attempting to apply brakes, the pedal sunk to the floor with no result. On subsequent attempts, the left front brake activated and locked up while there was no apparent effect on the other 3 wheels. The car veered to the left as a result of the one brake being applied, and began to travel down the road at an angle of about 45 degrees. Correction was required to steer out, the brake remained locked up and not responding to the pedal. Automatic emergency braking and forward collision warning systems did not activate and my vehicle collided with the one ahead. AWD seemed to activate just prior to the collision, which assisted in correcting the brake lockup. Inspection of the vehicle seems to indicate electrical issues caused a brake booster fault, and likely caused failure of the emergency braking systems to activate. These issues first appeared the day of the accident, no error messages or trouble codes were present. It appears the braking system is faulty, due to electronic controls, seemingly. The car is available for inspection. The left front rotor is scored deeply and the artifacts on the asphalt indicate that the left front tire was dragging/skidding up to the point of impact.
- Air bags
My car was in an accident that ended up being a total loss. Major damage to both driver and passenger sides. No air bags deployed at all. Hit two trees doing 65 mph
- Electrical system · Steering
The contact owns a 2014 Dodge Charger. The contact stated that while driving at approximately 35 MPH, the vehicle experienced a loss of power steering, stalled, and then lost motive power. The vehicle was able to restart but was inoperable. The battery warning light was illuminated. The vehicle was…
The contact owns a 2014 Dodge Charger. The contact stated that while driving at approximately 35 MPH, the vehicle experienced a loss of power steering, stalled, and then lost motive power. The vehicle was able to restart but was inoperable. The battery warning light was illuminated. The vehicle was towed to the residence. The contact became aware of NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included in the recall. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000.
- Electrical system
The alternator failed while the vehicle was in operation and it stalled without warning on the highway at 55 mph. This left the car without power steering and a dangerous situation until I was able to get the car to the side of the road. I was left stranded halfway on/off the road until I could…
The alternator failed while the vehicle was in operation and it stalled without warning on the highway at 55 mph. This left the car without power steering and a dangerous situation until I was able to get the car to the side of the road. I was left stranded halfway on/off the road until I could get a wrecker to come tow. Towed the vehicle to he nearest automotive service center where I was told the alternator failed. It also shorted out the battery. Alternator, battery, and tow was $1200.00. I see recalls on the internet for my year and model car for the alternator but when I enter my VIN, it does not show up for my individual car. Why is that?
- Power train
My oil cooler is cracked and leaking tons of oil. Upon further research this is a very common problem in there engines because of faulty engine design. Why is there no recall for the faulty engine oil cooler in the Dodge Charger 2014. Most Dodge Chargers experience an oil leak from a cracked oil…
My oil cooler is cracked and leaking tons of oil. Upon further research this is a very common problem in there engines because of faulty engine design. Why is there no recall for the faulty engine oil cooler in the Dodge Charger 2014. Most Dodge Chargers experience an oil leak from a cracked oil cooling unit but there has been no recall? An oil cooler is meant to last the entire life of a car how is Dodge allowed to get away with this when they have not addressed the faulty oil cooler assembly in any recalls?
- Steering
I was driving on Interstate 15 North when suddenly my power steering stopped working. I was unable to adequately turn the steering wheel to switch lanes while I was moving 65mph. The light "Service Power Steering" started blinking and I was virtually unable to turn my steering wheel left or right.…
I was driving on Interstate 15 North when suddenly my power steering stopped working. I was unable to adequately turn the steering wheel to switch lanes while I was moving 65mph. The light "Service Power Steering" started blinking and I was virtually unable to turn my steering wheel left or right. I was stuck in a life-threatening situation. I immediately had to put my hazard lights on, brake, and fight for my life to try to turn the steering wheel so I could pull over. I almost impacted the barrier and several drivers during this. My mechanic states that my power steering pump failed, without any known cause.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Vehicle rollaway, engine on
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015…
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247995Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10241118Fuel Pump Connector Replacement The technician may experience a crank/no start after the fuel pump module was replaced. This bulletin involves replacing the fuel pump connector harness (pigtail) when replacing the fuel pump module.
- 10239957Water Quality When Mixed With Engine Coolant
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234468Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10234420Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10232027HVAC Blower Intermittently Cuts out When Set On High
- 10231970This bulletin involves replacing the left side or the right side or both side tension struts.
- 10230301Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10230029Customer Complaint May Include Engine Oil Leak Or Consumption
- 10229984Rear shock absorbers may have diminished damping performance
- 10229964Transmission Quick Learn Procedure
- 10229952Intermittent Extended Crank, Long Crank Time.
- 10229882Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles e
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229857Transmission Shift Enhancements - Adaptation Drive Learn Procedure
- 10229850Powertrain System Improvements/Enhancements
- 10229810Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229485Proper Front Driveshaft Universal Joint (U-joint) Inspection Procedures For All Wheel Drive (AWD) Vehicles.
- 10229255Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10229242This bulletin involves modification or replacement of the backlite rear shelf
- 10229208No Travel Link Data Displayed And Other System Enhancements This bulletin involves updating the radio?s software if needed.
- 10229031Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- 10228150Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience one or more of the following conditions: With the cluster set on metric units, they are unable to accurately increase or decrease the cruise control set speed using the resume or set buttons. Instead of changing vehicle speed by 1 kph when pressing the buttons, the vehicle speed will increase approximately 1.6 kph. Potential gear hunting during cruise operation at lower vehicle speeds 40-64 kph (25-40 mph). In addition, a small number of customers may experience certain symptoms/conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes have been set: **P1115 - General Temperature Rationality. P0456 - EVAP System Small Leak. P0441 - EVAP Purge System Performance. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire. P0335 - Crankshaft Position Sensor Circuit. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.** P2096 - Downstream Fuel Trim System 1 Lean. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC). P2097 - Downstream Fuel Trim System 1 Rich. (LC vehicles with Sales Code ESH with a manual transmission (Sales Code DEC).
- 10228142Pentastar Oil Filter Adapter
- 10228101Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~
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