2009 Freightliner Business Class M2
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Freightliner › Business Class M2 › 2009
These records cover every 2009 Freightliner Business Class M2. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2009 Freightliner Business Class M2. Newest first.
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011…
Risk and remedy
Risk
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise…
Risk and remedy
Risk
The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Remedy
DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the…
Risk and remedy
Risk
Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, DD13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. the pump to rail high pressure fuel line support system used on these engines IS sensitive to assembly…
Risk and remedy
Risk
A fuel leak could create a road hazard, increasing the risk of a crash. also a fuel leak in the presence of an ignition source can result in a fire.
Remedy
Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. the safety recall began on april 27, 2012. owners may contact dtna at 1-800-547-0712.
Daimler trucks IS recalling certain model year 2008 and 2009 freightliner business class M2 and sterling acterra emergency vehicles manufactured from august 18, 2006, through july 7, 2010, equipped with epa 2007 mbe 900 detroit diesel engines. engine software may not react properly to certain aftermarket treatment device fault codes. the software may…
Risk and remedy
Risk
Unexpected shutdown of a vehicle may increase the risk of a crash. Overheating of the aftertreatment device without engine shutdown may result in a fire.
Remedy
Daimler trucks will notify owners and repairs will be performed by detroit diesel free of charge. the safety recall began on march 25, 2011. owners may contact daimler trucks at 1-800-547-0712. this safety recall campaign IS an expansion of a previous recall (please see 10v-472).
Daimler trucks IS recalling certain model year 2007 through 2010 freightliner business class M2, custom chassis MT45, S2 chassis, and stering acterra vehicles manufactured from october 5, 2006, through may 24, 2010, equipped with epa 2007 mbe 900 detroit diesel engines. engine software may not react properly to certain aftermarket treatment device fault…
Risk and remedy
Risk
Unexpected shutdown of a vehicle may increase the risk of a crash. Overheating of the aftertreatment device without engine shutdown may result in a fire.
Remedy
Daimler trucks will notify owners and repairs will be performed by detroit diesel free of charge. the safety recall began on december 30, 2010. owners may contact daimler trucks at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2009 and 2010 freightliner business class M2, sterling acterra, a-line, and l-line heavy trucks manufactured from september 8, 2008 through april 20, 2009 equipped with trw igen3 intermediate steering columns. the weld around the igen3 steering shaft tube that secures the spline tube to the…
Risk and remedy
Risk
Mislocated welds may result in torsional and axial strength falling below acceptable levels. this condition could result in separation of the steering column, loss of steering control and a vehicle crash without warning.
Remedy
Dtna will notify owners and the buses will be repaired free of charge. the safety recall began on december 23, 2010. owners may contact dtna at 1-800-547-0712.
Dtna IS recalling certain model year 2005 through 2011 freightliner business class C2, fccc B2 chassis, S2 chassis, and mc chassis manufactured beginning january 19, 2005 through april 16, 2010. the stop lamps may be intermittent during light brake applications.
Risk and remedy
Risk
The stop lamps may not properly indicate that the service brakes are applied which may lead to a crash without warning.
Remedy
Dtna will notify owners and repairs will be performed by dtna dealerships free of charge. the safety recall began on may 27, 2011. owners may contact dtna at 1-800-547-0712.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Fuel/propulsion system
We have had issues with the fuel filter housings starting to seep fuel through the housing assemblies in the mbe engines. We have had two other units with the same issue that we had to have repaired and we have one other vehicle in the shop currently with the same issue. These units will start to…
We have had issues with the fuel filter housings starting to seep fuel through the housing assemblies in the mbe engines. We have had two other units with the same issue that we had to have repaired and we have one other vehicle in the shop currently with the same issue. These units will start to leak fuel and will drain the filter housing overnight leaking fuel on the engine and the ground, and under the right circumstances may become a possible fire hazard..we thought it might be an isolated incident but after four incidents and the part being backordered we think this may be a bigger problem. *tr
- Service brakes, hydraulic
The support bracket for the right rear brake, air chamber and cross shaft broke off the rear axle housing which caused the cross shaft and chamber bracket to break. this allowed the right rear brake chamber to rotate upward which caused it to wedge under the frame rail. upon further investigation…
The support bracket for the right rear brake, air chamber and cross shaft broke off the rear axle housing which caused the cross shaft and chamber bracket to break. this allowed the right rear brake chamber to rotate upward which caused it to wedge under the frame rail. upon further investigation it was discovered that the support bracket welded on the left rear side of the axle housing was also broken and was not supporting the left rear brake chamber and cross shaft assembly. in the condition it was discovered the right rear brake was not functional. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Air Brake Reservoir Bracket Fracture
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure…
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the reservoir separates from the vehicle in operation.By letter dated August 15, 2012, Daimler Trucks North America LLC (DTNA) has notified ODI that it has initiated a safety recall (identified by NTHSA Recall No. 12V-405 and DTNA Recall No. FL-631) to address a safety defect in approximately 1,663 model year (MY) 2009 through 2012 Freightliner 114SD, Business Class M2, Cascadia, Coronado, Sterling 9500 and Western Star 4700 trucks manufactured from July 7, 2008 through December 15, 2011, originally equipped with a specific perpendicular oriented air brake reservoir support bracket (P/N 12-22981-000).To date ODI is unaware of any bracket failures that resulted in a complete separation of the reservoir from the vehicle.Affected owners will be notified by DTNA beginning October 15, 2012 and affected vehicles will have the subject air brake reservoir support brackets replaced with a more robust bracket.Repairs will be performed by DTNA authorized service facilities.Copies of DTNA's reimbursement plan for pre-notification remedies will be submitted to ODI as a supplemental report when available.Accordingly, this investigation is closed.
- Stop Lamps Intermittent
This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler filed a defect report…
This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler filed a defect report concerning this issue. The stop lamps may be intermittent during light brake applications.They are still evaluating the remedial program and will furnish this information to ODI when it is available. This safety recallresolves the issue raised by this investigation. Hence, this investigation is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10207384Revised Freightliner Service Bulletin for Large Temperature Swings at A/C Outlet. Minor note: added an update of document previously submitted. The related VMRS codes are added
- 10195659SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
- 10195640SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification
- 10195624Service Solution SS 1032989 BHM Fault Code Changes
- 10195601Service Solution SS 1032998 M2 mirror wind noise
- 10195575Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
- 10195561Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
- 10195484Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7
- 10192956Rear Brake Calipers and Anchor Plates.
- 10190551Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
- 10190549Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
- 10184785Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10181759Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
- 10181049Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10168048Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive environments.
- 10166432Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
- 10165427Tool Letter for ICC5 Programming Cable
- 10165416Service Bulletin for Equiflo Fuel System Breather Tube Inspection
- 10165414Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
- 10163599Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
- 10163511Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
- 10163421This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
- 10161128Steering Intermediate Shaft Replacement
- 10161122DiagnosticLink support programming of both chassis and powertrain ECUs
- 10160789SS 1034220 SSI Ultrasonic Fuel Level Sensor Information
- 10160786Service Bulletin- sb54311 ICU Odometer Programming
- 10160779sb54308 Chassis ECU Programming
- 10160773fp00024 Cable-Tie Reference
- 10158125Letter to customer on Coverage Extension GHG17 After Treatment
- 10158020Fuel Level Sending Unit Retrofit
- 10156370Technical Publications Ordering
- 10156368Fuel Level Sending Unit Retrofit
- 10154916Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
- 10154915Service Information Bulletin
- 10154914Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
- 10154906Service Bulletin- Chassis ECU Programming
- 10154847Service Bulletin- sb0006 Freightliner Courtesy Engineering Policy
- 10154494Service Bulletin M2 Heated Windshield Modification
- 10154491Service Bulletin New "Natural Gas Vehicle Information" Webpage
- 10153409New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time
Every Freightliner Business Class M2 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.