2013 Freightliner Business Class M2
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Freightliner Business Class M2. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2013 Freightliner Business Class M2. Newest first.
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011…
Risk and remedy
Risk
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Risk and remedy
Risk
A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing…
Risk and remedy
Risk
Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have…
Risk and remedy
Risk
If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy
DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise…
Risk and remedy
Risk
The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Remedy
DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
Daimler Trucks North America (DTNA) is recalling certain model year 2012-2013 Business Class M2, 108SD, 114SD vehicle chassis, manufactured from December 3, 2011, through October 12, 2012 and equipped with a SmartPlex switch hub module. Residue left over in the manufacturing process of the switch hub module may lead to intermittent shorts and energizing of…
Risk and remedy
Risk
If the module is energized, the module may inadvertently activate body equipment or features, increasing the risk of injury to the vehicle operator or increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace any of the affected modules free of charge. The recall began on April 29, 2013. Owners may contact DTNA at 1-800-547-0712.
Daimler trucks north america (dtna) IS recalling certain model year 2013 freightliner, western star, freightliner custom chassis trucks, and thomas built buses manufactured from april 18, 2012, through may 11, 2012, and equipped with detroit axle-brand front axle knuckles. the front knuckles on these vehicles may have a machining error in the wheel bearing…
Risk and remedy
Risk
If the spindle fails, the wheel may separate from the knuckle, resulting in loss of vehicle control, increasing the risk of a crash.
Remedy
Dtna will notify owners, and dealers will inspect and replace the affected components, free of charge. the safety recall began on august 10, 2012. owners may contact daimler trucks north america toll free at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2013 freightliner business class M2 vehicles manufactured from february 6, 2012, through march 14, 2012 because the low beam headlights turn off in high beam mode.
Risk and remedy
Risk
If this occurs, the driver may have reduced foreground lighting while driving, increasing the risk of a crash.
Remedy
Dtna will notify owners, and where necessary, the vehicle software will be updated by dtna authorized service facilities, free of charge. the safety recall began on june 26, 2012. owners may contact dtna at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2012-2013 freightliner 108sd, business class M2, cascadia, coronado vehicles, equipped with a haldex quick release valve, and manufactured from february 3, 2012, through march 2, 2012. the quick release valve cover may not be correctly manufactured, allowing the cover to become separated from the…
Risk and remedy
Risk
If this condition occurs, increased vehicle stopping distance may result, increasing the risk of a crash.
Remedy
Dtna will notify owners, and where necessary, the quick release valve will be replaced by dtna authorized service facilities, free of charge. the safety recall IS expected to begin before june 15, 2012. owners may contact dtna at 1-800-547-0712.
Daimler trucks (dtna) IS recalling one 2012 cascadia and certain model year 2012 and 2013 freightliner business class M2 vehicles, and model year 2013 108sd and 114sd vehicles manufactured from january 20, 2012, through february 17, 2012. certain property class 04 (PC04) steering wheel nuts with incompletely formed threads were supplied to dtna in lieu of…
Risk and remedy
Risk
A steering wheel that IS not fully seated on the steering shaft may wobble and make it difficult to control the vehicle, increasing the risk of a crash.
Remedy
Dtna will notify owners, and affected vehicles will have a new steering wheel nut installed by dtna authorized service facilities, free of charge. the safety recall began on may 21, 2012. owners may contact dtna at 1-800-547-0712.
Daimler trucks (dtna) IS recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, DD13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. the pump to rail high pressure fuel line support system used on these engines IS sensitive to assembly…
Risk and remedy
Risk
A fuel leak could create a road hazard, increasing the risk of a crash. also a fuel leak in the presence of an ignition source can result in a fire.
Remedy
Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. the safety recall began on april 27, 2012. owners may contact dtna at 1-800-547-0712.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- SmartPlex Multiplexer Module Failure
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles may allegedly experience a SmartPlex electronic multiplexing switch hub module failure. This failure may result in inadvertent activation of accessory equipment…
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles may allegedly experience a SmartPlex electronic multiplexing switch hub module failure. This failure may result in inadvertent activation of accessory equipment such as external lighting, outriggers, crane, or power takeoff.By letter dated March 1, 2013, Daimler Trucks North America LLC (DTNA) notified ODI that it has initiated a safety recall (NHTSA Recall No. 13V-074 and DTNA Recall No. FL-639) to address a safety defect in approximately 161 model year (MY) 2012 through 2013 Freightliner 108SD, 114SD and Business Class M2 trucks.The affected population was manufactured from December 3, 2011 through October 12, 2012 and originally equipped with a certain SmartPlex electronic multiplexing switch hub module with a suspect serial number. According to DTNA, unpassivated flux residue may be present on the printed circuit board assembly in the switch hub module. Under certain heat and humidity conditions, this flux residue may lead to intermittent short circuits, thereby activating certain outputs in the switch hub module.According to DTNA, they identified the issue with the switch hub module on vehicles undergoing the assembly process.DTNA states they have not received any customer or field reports related to the switch hub module.To date, ODI is unaware of any switch hub module failures on in-service vehicles.DTNA will notify affected owners by mail no later than April 29, 2013. Affected vehicles will be inspected and if the switch hub module is in the suspect range the module will be replaced.Repairs will be performed by DTNA authorized service facilities.Accordingly, this investigation is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010136Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement
- 11007515CX Advocate for bulkhead module reprogramming (SS 3146-FTL)
- 11007495Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years
- 11000986Service Solution for Thread Spring Pin Suspension Alignment & Installation
- 11000985Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years
- 10195659SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
- 10195640SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification
- 10195624Service Solution SS 1032989 BHM Fault Code Changes
- 10195601Service Solution SS 1032998 M2 mirror wind noise
- 10195575Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
- 10195561Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
- 10195484Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7
- 10192956Rear Brake Calipers and Anchor Plates.
- 10191145Detroit Emission Recall for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in the state of California will require reprogramming to a minimum of the MCM and ACM software versions.
- 10190555Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
- 10190551Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
- 10190549Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
- 10189340Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
- 10187892DDC Field Service Campaign for GHG14 DETROIT DD13 with One-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of the MCM software version and fuel map version listed below: MCM Software Version 4.7.0.0 ZGS 005.
- 10187532Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
- 10184785Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10184029Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
- 10183988Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
- 10181759Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
- 10181049Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- 10180423Tech Talk discussion on M-2 gauges inoperative at times.
- 10180382Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
- 10180350Tech Talk discussion about power steering fluid.
- 10179108Service Bulletin for Powertrain PDM and Main PDM Bracket Modication. This bulletin replaces the version dated 10/31/2019. The build date section has been added.
- 10177692Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
- 10177648Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
- 10177647Service Bulletin for Front Lighting Ground Splice Pack Failure. The left and right hood lighting of these vehicles have separate ground paths to the frame and use the same splice pack parts. The splice packs are part of the hood commodity and located near the headlight assemblies. These splice packs can fail, resulting in either the left or right lighting becoming intermittent or inoperative.
- 10177608Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
- 10177604Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
- 10174376Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
- 10174068Updated DDC Field Service Campaign for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of the MCM software version and fuel map version listed below: MCM Software Version 4.7.0.0 ZGS 005. Certain sections have been updated for clarity.
- 10174061Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
- 10174060Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
- 10174052Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
- 10173907Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
Every Freightliner Business Class M2 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.