2004 GMC Canyon
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Canyon › 2004
These records cover every 2004 GMC Canyon. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2004 GMC Canyon. Newest first.
Gm IS recalling certain model year 2004-2011, chevrolet colorado, GMC canyon, model year 2006, isuzu i-280/i-350, and model year 2007-2008, i-290/i-370, regular cab vehicles and extended cab vehicles without a rear seat and equipped with a front 60/40 split bench seat. these vehicles fail to comply with the requirements of federal motor vehicle safety…
Risk and remedy
Risk
Both nhtsa and gm discourage placement of a child in a front seat. nevertheless, there are individual circumstances that may require placement of a child in a restraint in the front center seating position of this vehicle that does not offer a rear seat. lack of access to the top tether anchor and a lack of instructions as to how to use it, may result in improper installation of a child restraint. improper installation of a child restraint can result in a reduction in the restraint's performance in the event of a crash and an increased risk of injury or death to the child seated in the restraint.
Remedy
Dealers will cut a hole into the back panel trim cover to allow access to the top tether anchor for the front center seat position and will provide supplemental information as to use in the owner's manual. the manufacturer has not yet provided an owner notification schedule for this campaign. owners may contact chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, isuzu at 1-800-255-6727 or visit gm's website at www.gmownercenter.com.
Gm IS recalling 185,903 model year 2004-2009 colorado, GMC model year 2009-2004 canyon, model year 2006 I-280, I-350, model year 2007-2008 I-290, and I-370, passenger vehicles originally sold in or currently registered in the states of alabama, arizona, florida, georgia, hawaii, louisiana, mississippi, nevada, new mexico, puerto rico, south carolina, texas…
Risk and remedy
Risk
This condition could cause the simultaneous loss of all brake lamps or cause all of the brake lamps to stay on continuously. Both of these conditions could fail to warn others of the driver's intentions and could lead to a vehicle crash.
Remedy
Dealers will inspect and replace the necessary components as specified in the recall bulletin free of charge. gm anticipates that parts will be available by june 2010. A special coverage for vehicles registered in all other states will be implemented in the same time frame. In the interim, owners who experience the failure can obtain a free repair, however they will be required to return when the new design part becomes available. owners may contact chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, isuzu at 1-800-255-6727 or at www.gmownercenter.com.
Certain pickup trucks may experience the permanent loss of brake lamp function or brake lamps that are illuminated at all times. the center high-mounted stop lamp (chmsl) IS affected in both instances. also, if equipped, the cruise control will become inoperative. any trailer brake lamps which are connected to the vehicle's brake lamp wiring will mimic…
Risk and remedy
Risk
A following driver may not know when the brakes have been applied, and a rear-end crash could occur without prior warning.
Remedy
Dealers will replace the brake lamp switch assembly. the recall began on december 5, 2006. owners may contact chevrolet at 1-800-630-2438; GMC at 1-866-996-9463 or isuzu at 1-800-255-6727.
Owner complaints
80 complaints3 involved a crash4 involved a fire1 injuries
What owners report most
Latest complaints
- Structure › Body · Unknown or other
The frame has rust through and broke on rear front leafspring mount of frame on both side . A very know problem with almost every one of these trucks
- Suspension
Frame front passenger cracked while driving. Was able to avoid near accident with another vehicle.
- Structure › Frame and members › Underbody shields · Suspension
The contact owns a 2004 GMC Canyon. The contact stated that after work was completed on the tires, the independent mechanic informed him that due to severe undercarriage corrosion, the vehicle was unsafe to drive. The contact also took the vehicle to a dealer who provided the same information as…
The contact owns a 2004 GMC Canyon. The contact stated that after work was completed on the tires, the independent mechanic informed him that due to severe undercarriage corrosion, the vehicle was unsafe to drive. The contact also took the vehicle to a dealer who provided the same information as the independent mechanic. The manufacturer was then notified of the failure and informed him that there were no open recalls on the vehicle. No additional assistance was offered. The vehicle was not repaired. The failure mileage was approximately 89,000.
- Suspension
The chassis has become severely rusted on left side where front of leaf spring IS bolted to it. It IS about to break off and it has been denoted as "unsafe to drive" by the local GMC dealership. Truck has been well-maintained and IS in good condition otherwise. It has been garage-kept for the last 10 years. I bought it new 9/2004. The dealership just discovered problem today when I was having other routine work done.
- Structure › Body
We had some repair work done and were told that the frame was rusted out so badly it was ready to break in half, leaving us with a car that IS undriveable. This appears to be a common issue with other models of GMC trucks and the issue IS not being addressed. Major safety issue!
- Structure › Body
TL* the contact owns a 2004 GMC canyon. While driving 35 mph, the contact heard an abnormal rattling noise coming from the rear frame. The contact drove home and then took the vehicle to an independent mechanic who determined that the frame was severely corroded and needed to be replaced. The…
TL* the contact owns a 2004 GMC canyon. While driving 35 mph, the contact heard an abnormal rattling noise coming from the rear frame. The contact drove home and then took the vehicle to an independent mechanic who determined that the frame was severely corroded and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 119,730. The vin was unknown.
- Electrical system
After reading a post from the 116 affected GMC canyon owners I have the exact same problem. Last month june 2019 while driving home from work my ac just quit working (hot weather in sacramento), no matter what speed it was on 1 through 4. I also smelt a burning smell. Today while driving my truck…
After reading a post from the 116 affected GMC canyon owners I have the exact same problem. Last month june 2019 while driving home from work my ac just quit working (hot weather in sacramento), no matter what speed it was on 1 through 4. I also smelt a burning smell. Today while driving my truck to the realer to get it analyzed I hit a bump and the blower started working again on speed 4. Bob from john l sullivan chevy just called to confirm the diagnosis...the connector that connects to the blower was melted and the resister was burnt.
- Unknown or other
Rear frame has rusted completely out. now sitting and cannot drive. I love driving this truck but now it IS just sitting. Hope gm will sell me a frame at cost so I can fix it.
- Structure › Body · Wheels
Undercarriage rust caused spare tire/wheel to fall from under the vehicle.
- Electrical system
The GMC passlock lockout feature IS a pain in the rear of nearly every car/truck owner having this feature. Today, for the umpteenth time, my vehicle would not start when I tried to start it up after fueling. My truck was stuck at the gas pumps, obstructing other patrons waiting to gas up. I sat…
The GMC passlock lockout feature IS a pain in the rear of nearly every car/truck owner having this feature. Today, for the umpteenth time, my vehicle would not start when I tried to start it up after fueling. My truck was stuck at the gas pumps, obstructing other patrons waiting to gas up. I sat waiting for about 5 minutes and tried starting it again, while getting dirty looks from other people waiting to gas up. Of, course it didn't start because I hadn't waited the requisite 10 minutes. Finally, I got out and pushed the truck away from the pumps by myself (i am 72 years old) and then waited 10 minutes and finally re-started my vehicle. I have experienced this aggravation of my vehicle not starting many, many times during the 14 years that I have owned this vehicle. I will never buy another GMC product! GMC should be required to issue a recall and fix this problem once and for all.
- Structure › Frame and members · Suspension
TL* the contact owns a 2004 GMC canyon. While the vehicle was being serviced at an independent mechanic, the technician noticed that the entire frame was corroded. The vehicle was not taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to nhtsa. The approximate failure mileage was 86,000. *Tt *jb
- Suspension
Frame IS rusting and collapsing in area between cab and bed on both sides I had atoyotatacoma with this condition and manufacturer bought it back . My vehicle was never in a collision. 95000 miles
- Air bags
The dash warning for seatbelt IS lit up
- Electrical system
Brake lights stopping working and door locks and controllable to and windows to
- Structure › Body
Truck frame has totally rusted out with only 80,000 miles on the truck. Body shows nothing, but the frame IS disintegrating. I recently purchased this based on pictures which showed an extremely clean body and interior (true). got it delivered to my mechanic who called me to show me the holes in the frame!
- Suspension
The frame has totally rusted and IS breaking apart while the rest of the truck IS in very good condition. See photos. This was noticed on 09-18-17. I bought this truck new in 2004 and as you can tell by the mileage it has been driven very little. Please contact me with any questions.
- Structure › Body
TL* the contact owns a 2004 GMC canyon. While the vehicle was at an independent mechanic for routine maintenance, the contact was informed that the rear subframe and the truck bed were severely corroded. The contact was informed that the vehicle was unsafe and should not be driven. The local dealer…
TL* the contact owns a 2004 GMC canyon. While the vehicle was at an independent mechanic for routine maintenance, the contact was informed that the rear subframe and the truck bed were severely corroded. The contact was informed that the vehicle was unsafe and should not be driven. The local dealer stated that there were issues reported about rust to the rear subframe of some similar vehicles; however, there were no recalls to repair the vehicle. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 154,000.
- Suspension · Unknown or other
Frame rotted out where leaf spring connects to frame
- Structure › Body
A portion of the frame has completely rusted through right in front of the rear tire on the driver side. water must have gotten trapped inside of the box frame due to lack of drainage holes and a 12 inch section on the bottom of the frame has completely rusted off. one of the vertical welds going…
A portion of the frame has completely rusted through right in front of the rear tire on the driver side. water must have gotten trapped inside of the box frame due to lack of drainage holes and a 12 inch section on the bottom of the frame has completely rusted off. one of the vertical welds going up the side of the frame has also rusted through in this spot. this vehicle IS only driven on paved roads in urban minnesota.
- Unknown or other
My 2004 GMC canyon caught fire yesterday about 1:12 pm and burned up. the fire dept. Indicated a strong smell of gas. this event happened about 20 minutes after I arrived home in the vehicle. the fire was put out by the eastside fire dept under inciident number 17-1594. their phone number IS 425-313-3200.
- Air bags
Has been a problem for some time and was told to report to this site my passenger air bag light stays on, truck IS a extended cab so checked the wiring in the doors and they were broke in passenger door so I repaired them thinking I found the problem and light still stays on and radio will not shut…
Has been a problem for some time and was told to report to this site my passenger air bag light stays on, truck IS a extended cab so checked the wiring in the doors and they were broke in passenger door so I repaired them thinking I found the problem and light still stays on and radio will not shut off when drivers side door IS opened also dome light does not come on but will when the passenger side door IS opened?????? Dealership just wants $$$$$ to check the codes and more $$$$ to repair the problem that IS occurring from their poor design from what I have read I am not the only one that has this problem. I'm afraid the air bag will not work on passenger side if an accident happens? Also checked the wires under seat and they look fine?
- Structure › Body · Suspension · Wheels
On october 5, 2016, I took my truck over to my mechanic to have my brake lines bled as I replaced the right front caliper. When they took the right front tire off, they had shown me that the lower left control arm mount was going to fail. There was no failure as of yet and the vehicle was…
On october 5, 2016, I took my truck over to my mechanic to have my brake lines bled as I replaced the right front caliper. When they took the right front tire off, they had shown me that the lower left control arm mount was going to fail. There was no failure as of yet and the vehicle was stationary when the problem was found. It was severely rusted out and cracked, as well as the frame and area around it was severely rusted and holes were visible. so I drove it home and took it over to a welder that has done repairs on the truck before and he said that it was too close to the suspension components and he wasn't going to fix it. So, as of now, I am looking for someone who specializes in automotive welding, but there not too many people here in my area who specialize in this kind of work. Inspection IS coming up and I doubt it passes. Mechanically, I have has few problems with this truck and would much rather fix it than get rid of it. Pictures I am posting show the severity of the damage.
- Electrical system
Got recall notice in late 2014 early 2015 notice of recall on truck for ignition switch. I have owned the truck since I bought it in 2004. I got a recall notice in the time frame above to bring it in. I took it to then stanly GMC in sherman texas, now parkway GMC. The parts manager said because I…
Got recall notice in late 2014 early 2015 notice of recall on truck for ignition switch. I have owned the truck since I bought it in 2004. I got a recall notice in the time frame above to bring it in. I took it to then stanly GMC in sherman texas, now parkway GMC. The parts manager said because I was outside the mileage there was nothing they could do. To day I saw an article in our newspaper about the poor recall percentage on your notices. I took mine in as the article said you would like me to do. The service manager at that time made me feel like I was a nuisance. I have had no problem yet and intend to keep the truck for another 10 years or so. If I do ever decide to trade for a new truck I'll keep this event in mind. I'm 72 and would like to know why you put a limit on the time before the recall expires. A problem can be a problem no matter how old the truck or car IS as long as the original owner has it. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags · Seat belts
TL* the contact owned a 2004 GMC canyon. While driving 45 mph, the contact's vehicle was rear ended. As a result, the contact's vehicle crashed into the preceding vehicle. The air bags did not deploy and the seat belt pre-tensioner failed to secure the contact, which caused her face to strike the…
TL* the contact owned a 2004 GMC canyon. While driving 45 mph, the contact's vehicle was rear ended. As a result, the contact's vehicle crashed into the preceding vehicle. The air bags did not deploy and the seat belt pre-tensioner failed to secure the contact, which caused her face to strike the steering wheel. A police report was filed. The contact sustained injuries that required medical attention. The vehicle was destroyed. The manufacturer was notified of the failure and carried out an investigation. The failure mileage was unknown.
- Electrical system
I just read a jalopnik article on a recall of the G3 hummer and the question why the canyon/colorado was not included. a few years back the blower fan quit working on low settings. I found a tech tip that suggested I replace the fan resistor, which I did. I remember when I replaced it there was…
I just read a jalopnik article on a recall of the G3 hummer and the question why the canyon/colorado was not included. a few years back the blower fan quit working on low settings. I found a tech tip that suggested I replace the fan resistor, which I did. I remember when I replaced it there was brown marks on the resistor and plug at the electrical connectors. while I did not suffer a fire like some others, this IS a real problem with these rigs. thought you should know...
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Brake lamp switch malfunction
On july 28,2009, gm initiated a regional recall campaign on certain model year (my) 2004-2009 chevrolet colorado and GMC canyon vehicles and my2006-2008 isuzu i-series vehicles.the states and u.s. Territories involved are al, az, fl, ga, hi, la, ms, NV, nm, pr, sc, tx, vi and ut.a total of 185,903 vehicles will be…
On july 28,2009, gm initiated a regional recall campaign on certain model year (my) 2004-2009 chevrolet colorado and GMC canyon vehicles and my2006-2008 isuzu i-series vehicles.the states and u.s. Territories involved are al, az, fl, ga, hi, la, ms, NV, nm, pr, sc, tx, vi and ut.a total of 185,903 vehicles will be recalled with 92,272 vehicles within the scope of this investigation.in addition, a special coverage/extended warranty program will be initiated forvehicles registered in all other states. Gm determined that brake lamp switch failures are more likely to occur in vehicles in which customers used interior cleaners containing silicon and that reside in hot geographical locations.brake lamp switch contamination failure can cause loss of the brake lamps or the brake lamps to stay on continuously, increasing the risk of rear-end crashes.gm has reported no crashes or injuries due to the failure of the brake lamp switch.odi initially reported one crash incident, but later downgraded the report due to the absence of actual property damage or cost incurred when the vehicle was lightly tapped from behind at low speed.this investigation IS closed (see recall campaign 09v0310).
- Inadvertent front airbag deployment
All reports indicate inadvertent deployment during ignition start-up (key-on) and with the vehicle not in motion.reported injuries were minor and consist of skin abrasion and bruises.the incident dates ranged from july through november 2004.odi has received no additional reports since opening this investigation. A…
All reports indicate inadvertent deployment during ignition start-up (key-on) and with the vehicle not in motion.reported injuries were minor and consist of skin abrasion and bruises.the incident dates ranged from july through november 2004.odi has received no additional reports since opening this investigation. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10237648This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
Every GMC Canyon model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.