2025 GMC Canyon
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › GMC › Canyon › 2025
These records cover every 2025 GMC Canyon. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2025 GMC Canyon. Newest first.
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500…
Risk and remedy
Risk
Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
General Motors, LLC (GM) is recalling certain 2024–2026 GMC Canyon AT4X AEV vehicles. Incorrect sensing and diagnostic module (SDM) software may cause a second stage passenger air bag deployment when only a first stage is intended. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash…
Risk and remedy
Risk
An air bag that deploys improperly increases the risk of injury in a crash.
Remedy
Dealers will update the SDM software, free of charge. Owner notification letters were mailed January 30, 2026. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N252533510. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 11, 2025.
Owner complaints
8 complaints1 injuries
What owners report most
Latest complaints
- Electrical system · Unknown or other · Vehicle speed control
On [XXX], at approximately 4:10 PM, I was at the McDonald’s drive-through located at [XXX] and [XXX] in Springfield, Missouri. I was stopped at the final service window. As I pulled away from the window, I approached a 90-degree left turn heading south. I removed my foot from the accelerator pedal…
On [XXX], at approximately 4:10 PM, I was at the McDonald’s drive-through located at [XXX] and [XXX] in Springfield, Missouri. I was stopped at the final service window. As I pulled away from the window, I approached a 90-degree left turn heading south. I removed my foot from the accelerator pedal to allow the truck to coast slowly around the corner, as the area is heavily pedestrian and requires caution. While coasting with my foot completely off the gas pedal, the truck suddenly and rapidly began to accelerate on its own. I immediately applied the brakes, and the unintended acceleration stopped right away. At that point, I called Thompson GMC in Springfield, Missouri, at 4:17 PM to report the incident. This was the second time this has occurred. The first incident happened several months ago on [XXX] north of Strafford, Missouri. While navigating a curve, I lifted my foot off the accelerator to coast, and the truck again experienced sudden, hard acceleration. I quickly applied the brakes, and the acceleration stopped immediately. I called Thompson GMC at that time as well. They advised me that I could bring the vehicle in for inspection, but without a check engine light or warning light illuminated, and without the issue occurring while a technician was driving, it might be difficult to diagnose. I did not bring the vehicle in after the first incident. Yesterday, a Thompson GMC employee scheduled an appointment for me to have the truck inspected. No warning lights or check engine lights were illuminated on the dashboard during either incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Unknown or other
There is a phantom chime that happens intermittently at all driving conditions when close to or below 20 degrees F. (stop and go, highway, back roads, dry weather, wet weather, clear weather, etc.). This chime does not produce any warning on the driver displays. This is dangerous because it causes…
There is a phantom chime that happens intermittently at all driving conditions when close to or below 20 degrees F. (stop and go, highway, back roads, dry weather, wet weather, clear weather, etc.). This chime does not produce any warning on the driver displays. This is dangerous because it causes the driver to look away from the road to figure out what the warning is. But no warning being shown causes one to look around for the issue. Again, taking eyes off of the road even longer. Chimes can happen a dozen times on a drive, or none at all. completely random but only happens in the temperature range listed above. This is reported on numerous forums for the current generation canyons and Colorados. This has been consistent with winter of 2025 and now winter of 2026.
- Seats
Front passenger heated seat caused severe burns to passenger back upper thigh area while using. Passenger was wearing ankle length sweat pants during ride.
- Engine
Upper radiator hose leaking coolant
- Engine and engine cooling
The contact owns a 2025 GMC Canyon. The contact stated that while the vehicle was parked, the contact discovered a coolant leak underneath the front of the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not yet been…
The contact owns a 2025 GMC Canyon. The contact stated that while the vehicle was parked, the contact discovered a coolant leak underneath the front of the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not yet been diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,500.
- Service brakes
On Sunday, November 16, 2025, my vehicle, which had only 2,004 miles on the odometer, experienced a catastrophic failure of its braking system. The warning lights illuminated, and I received a diagnostic alert text message from OnStar stating that the driver’s side rear tire needed air.…
On Sunday, November 16, 2025, my vehicle, which had only 2,004 miles on the odometer, experienced a catastrophic failure of its braking system. The warning lights illuminated, and I received a diagnostic alert text message from OnStar stating that the driver’s side rear tire needed air. Subsequently, the dashboard displayed a brake failure warning, advising me to proceed with caution as the braking system was inoperative. I drove the vehicle home and then took it to a nearby Buick GMC dealership for repairs. I dropped the keys into the overnight box and returned to the dealership the next morning. I was informed that a technician would contact me. On Wednesday, November 18, 2025, at 3:00 PM, I received a call informing me that the braking system was indeed malfunctioning. The technician mentioned that it would take approximately 48 hours to obtain the necessary parts; however, there was a supply chain issue that could delay repairs for potentially 30 days or longer. The vehicle was purchased on April 18, 2025, and had only 2,004 miles on it at the time of the incident.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Already submitted complaint but needed to edit mileage. *original complaint number-11683406. component system failure-master brake cylinder. *Safety-put at risk as after going to the dealership on 8/23/25 service advisor let me leave with vehicle and said it was probaly safe to drive and probably…
Already submitted complaint but needed to edit mileage. *original complaint number-11683406. component system failure-master brake cylinder. *Safety-put at risk as after going to the dealership on 8/23/25 service advisor let me leave with vehicle and said it was probaly safe to drive and probably an electrical glitch. There was no warning/alerts prior to 8/23/25. Taking the service advisors advice I drove it that weekend not realizing my brakes could fail anytime. Took back to dealership on monday 8/25/25. GMC certified mechanic confirmed it was the brake system cylinder. Part IS on backorder for the forseeable future. Given the mileage and being brand newand not having the part possibly for more than 30 days, I feel as if I should be given another vehicle as I had paid off the one I am speaking of 2 weeks ago. Also, I think this would fall under the lemon law if the part goes beyond 30 days from being delivered to dealership and truck being fixed. Miles on truck when first occured was 2371, when left at dealership on 8/25/25, mileage was at 2417. Have pictures confirming mileage and alerts. Called dealership on 8/27/25 asking for a workorder as I was not given one. Stating everything that has been talked about with my vehicle with the service advisor and mechanic. I was told from someone who called me this morning after first submitting my first submission that I need that workorder if things progress further.
- Forward collision avoidance › Automatic emergency braking · Service brakes
*Component system failure- master brake cylinder *safety put at risk - as brake system failure means the brakes were not working as they should. *Problem has been confirmed by GMC and the dealership as a known issue in new vehicles. *There was no warning or alerts prior to the day 8/23/25. On that…
*Component system failure- master brake cylinder *safety put at risk - as brake system failure means the brakes were not working as they should. *Problem has been confirmed by GMC and the dealership as a known issue in new vehicles. *There was no warning or alerts prior to the day 8/23/25. On that day was the first warning lights I seen. *part on backorder for the forseeable future. Given the mileage and being brand new and not having the part possibly for more than 30 days I feel as if I should be given another vehicle as I think it would fall under the lemon law? 2025 GMC canyon AT4 miles-2,417
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Electronic Brake Module Component Failure
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM…
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
- 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011704This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
- 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
- 11011693This Preliminary information communicates how to recover the Image Processing Module.
- 11011406This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
- 11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010901This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010546This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11010492This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009165This Preliminary information communicates an issue with theHydrastar Electric Over Hydraulic trailer brake system causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11008096The informational bulletin advises that the trim beadlock is for decoration and not actual function.
- 11008000This bulletin provides information on Wiper Blade Maintenance Tips.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
Every GMC Canyon model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.