2021 GMC Canyon
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Canyon › 2021
These records cover every 2021 GMC Canyon. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2021 GMC Canyon. Newest first.
General Motors, LLC (GM) is recalling certain 2021 GMC Canyon vehicles. The load carrying capacity printed on the Tire and Loading Information placard is 22.5 kg (51 lbs.) more than intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk and remedy
Risk
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy
GM will mail owners a new B-pillar label, free of charge. Owners may apply the label, or bring it to a dealer for installation. Owner notification letters were mailed on August 17, 2021. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N212340735.
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to…
Risk and remedy
Risk
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Owner complaints
12 complaints2 involved a crash1 involved a fire5 injuries
What owners report most
Latest complaints
- Engine and engine cooling · Service brakes, hydraulic › Power assist › Vacuum
The contact owns a 2021 GMC Canyon. The contact stated that while driving at an undisclosed speed, the brakes became inoperable and the vehicle shut off. The contact repeatedly pumped the brake pedal to stop the vehicle. The contact stated that there was a large cloud of white smoke and immediately…
The contact owns a 2021 GMC Canyon. The contact stated that while driving at an undisclosed speed, the brakes became inoperable and the vehicle shut off. The contact repeatedly pumped the brake pedal to stop the vehicle. The contact stated that there was a large cloud of white smoke and immediately associated the failure with the vacuum pump. The contact over safely, the vehicle was towed. The contact became aware that there was no oil in the engine. The vehicle was towed back to the residence. The manufacturer and the dealer were notified of the failure. The failure mileage was 78,378.
- Steering
While driving a few days ago, power steering abruptly stopped working and a service power steering message appeared. It was very difficult to steer the vehicle back home. I've tried replacing the battery and resetting the steering sensor to no avail.
- Exterior lighting › Headlights
The contact owns a 2021 GMC Canyon. The contact stated that while driving at various speeds, the driver’s side low beam headlight failed to illuminate as intended. No warning light was illuminated. In addition, the contact stated that upon further inspection, an unknown electrical fuse was burned.…
The contact owns a 2021 GMC Canyon. The contact stated that while driving at various speeds, the driver’s side low beam headlight failed to illuminate as intended. No warning light was illuminated. In addition, the contact stated that upon further inspection, an unknown electrical fuse was burned. The vehicle was taken to a local dealer, where it was diagnosed; however, a cause for the failure was not found. The manufacturer was made aware of the failure. The failure mileage was approximately 36,121.
- Back over prevention
The contact owns a 2021 GMC Canyon. The contact stated that while reversing, the back over prevention screen image was solid blue, and there was no image displayed, creating a visibility hazard for the driver. The vehicle was taken to the local dealer, and it was determined that the rearview camera…
The contact owns a 2021 GMC Canyon. The contact stated that while reversing, the back over prevention screen image was solid blue, and there was no image displayed, creating a visibility hazard for the driver. The vehicle was taken to the local dealer, and it was determined that the rearview camera coaxial cable connectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 22V709000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 46,000.
- Power train
The contact owns a 2021 GMC Canyon. The contact stated that while driving approximately 50 MPH, the vehicle vibrated and shuddered abnormally. The contact stated that there were no warning lights illuminated. The contact stated that the failure was intermittent at first but became a recurring…
The contact owns a 2021 GMC Canyon. The contact stated that while driving approximately 50 MPH, the vehicle vibrated and shuddered abnormally. The contact stated that there were no warning lights illuminated. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated that the check engine warning light had recently illuminated. The vehicle was taken to several independent mechanics who informed the contact of a known transmission failure and a national recall. The contact searched online and related the failure to NHTSA Campaign Number: 24V797000 (Power Train); however, the local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.
- Steering
The electric power steering motor stopped working while driving on the highway. The vehicle was almost impossible to control and almost caused me to enter the oncoming lane of traffic.
- Electrical system
While driving, a fire started inside the vehicle between the rear passenger side seat belt and the rear window. My daughters were in the back seat and started screaming. I immediately stopped the vehicle and ran to put the fire out by smothering and throwing water on it. There was zero warning...no…
While driving, a fire started inside the vehicle between the rear passenger side seat belt and the rear window. My daughters were in the back seat and started screaming. I immediately stopped the vehicle and ran to put the fire out by smothering and throwing water on it. There was zero warning...no lights or warning messages. No major injuries occurred (only small minor burns to my right hand). I then brought the vehicle to the dealership where it was purchased. I was told it was a known issue, and I was prompted to file a claim with my insurance company. Someone from the insurance company, along with the service department at the dealership, inspected the vehicle. Insurance has agreed to cover the parts damaged but not replace the part(s) that actually caused the fire. The dealership will address the actual problem, but only if I pay for the repairs ($1100-1500 estimated cost).
- Seat belts · Unknown or other
unknown the gmc dealership refuses to repair recalls as they say, theres no recalls on the vehicle. There are 2 recalls and were not told of these recalls when purchasing
- Power train
The contact owns a 2021 GMC Canyon. The contact stated while driving 6 MPH and going over a speed bump, the contact heard an abnormal knocking sound emanating from the driver’s side suspension. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the upper…
The contact owns a 2021 GMC Canyon. The contact stated while driving 6 MPH and going over a speed bump, the contact heard an abnormal knocking sound emanating from the driver’s side suspension. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the upper control arm was striking the suspension spring. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 47,000.
- Lane departure › Blind spot detection · Unknown or other
The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone…
The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone simply walking by your driveway while you're backing up. The Service Manager at Billion GMC in Sioux Falls, SD (Dan Dunnagan) said they are replacing tons of the rear cameras due to corrosion, which might be caused by water getting into the system or faulty parts and faulty wiring from the product manufacturer. This is certainly a safety issue. I had it repaired at a cost of $591.84 for the rear camera and wire harness plus labor. This issue on GMC Canyon and Sierra 1500 pickups should be investigated as the Rear Camera is a vital piece of safety equipment and if a large number of these are faulty, subject to corrosion or poor manufacturing, it should be brought forward to protect consumers.
- Air bags · Forward collision avoidance › Automatic emergency braking
I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me…
I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me with enough force to bend the frame of my truck, crack my engine block and the appraisal from the repair shop came to over $34K without any engine work. I was the only one in my vehicle, thankfully. I am not sure how many occupants were in the other vehicle. But they were transported to the hospital by ambulance. My wife took me in our other vehicle. I was diagnosed with a concussion, assorted bruises, aches and pains. What troubles me is that while my airbags didn't deploy, the other vehicles did! I was spun 90* to 180* from the way I was traveling. (I don't recall any portion of the accident, I was planning on making a right hand turn and I ended up the opposite way from the way I intended to go. I fell that there was sufficient force involved to have my airbags deploy and I did contact GMC to make them aware of it as well.
- Air bags
I was involved in a serious front end collision that totaled my vehicle. My truck was deemed not repairable and declared total by the insurance company. I was driving on the nj garden state parkway when the accident occurred. not one airbag was deployed!
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011779This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011704This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011436This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sureunit is not suspect of a snap ring concern prior to installation.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011406This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
- 11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010901This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010546This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008966This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
Every GMC Canyon model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.