2002 Jeep Liberty
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2002 Jeep Liberty. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
14 recalls name the 2002 Jeep Liberty. Newest first.
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the…
Risk and remedy
Risk
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt…
Risk and remedy
Risk
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Timken is recalling certain non-formed, front wheel hubs, part number HA599467, which were sold to retail and automotive distributors in the automobile aftermarket as front wheel hub replacements designed only for use on certain 2002 through 2005, 4X4, non-ABS, Jeep Liberty vehicles. These front wheel hub units can be mistakenly sold to owners and…
Risk and remedy
Risk
If the non-formed hub unit is installed on a Jeep Liberty 4x2 model (which does not use an axle nut for hub retention), the vehicle wheel will not be secure and a front wheel separation may occur, increasing the risk of a crash.
Remedy
Timken has notified retail stores that have received the subject parts. The front wheel hubs will be replaced free of charge. Owners who may have purchased the affected units should contact Timken at 1-330-471-3693 for more information. This recall is being conducted by Timken, not Chrysler/Jeep.
Chrysler IS recalling 42,469 my 2002-2003 jeep liberty vehicles originally sold in or currently registered in salt belt states of connecticut, delaware, iowa, illinois, indiana, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia…
Risk and remedy
Risk
Failure of the ball joint could result in a loss of steering capability, increasing the risk of a crash.
Remedy
Dealers will replace the front upper control arm assemblies free of charge. the recall IS expected to begin on or about april 24, 2010. Owners may contact chrysler at 1-800-853-1403.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
On certain trucks, the constant tension front lower ball joints may experience contamination. if the vehicle IS operated for an extended period with this condition, the ball joint may eventually experience wear and looseness.
Risk and remedy
Risk
When the driver continues to operate the vehicle with this condition, the contamination can lead to corrosion, accelerated wear and possibly separation from the steering knuckle causing a loss of vehicle steering control increasing the risk of a crash.
Remedy
Dealers will replace the front lower ball joints free of charge. the recall began on september 11, 2006. Owners should contact daimlerchrysler at 1-800-853-1403.
Certain aj motorsport combination lamps sold as replacement lamps for use on the above listed passenger vehicles. combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Lack of amber side reflectors in the lamps will decrease lighting visibility to other drivers and may possibly result in a vehicle crash.
Remedy
Aj motorsport will notify owners and offer reimbursement for the lamps. the recall began on july 31, 2006. owners may contact aj motorsport at 626-618-2026.
Certain ck motorsports combination headlights, clear corner, bumper, and side marker lights sold as replacement lamps for use on the passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Ck motorsport will notify owners and replace the noncompliant lamps free of charge. the recall began on july 1, 2006. owners may contact ck motorsport at 1-909-610-7211.
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Pro-a motors will notify owners and offer to repurchase the lamps. the recall began on april 3, 2006. owners may contact pro-a motors at 323-838-2988.
Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006…
Risk and remedy
Risk
Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Remedy
Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354.
On certain sport utility vehicles, the lower control arm ball joints can experience a loss of lubrication that can lead to corrosion, accelerated wear, and possible separation from the steering knuckle.
Risk and remedy
Risk
A ball joint thathas separated from the knuckle could result in loss of vehicle directional control and could result in a crash.
Remedy
Dealers will replace the front lower control arm ball joints with modified assemblies and heat shields on vehicles built between january 2, 2001 and october 4, 2002. on vehicles built between october 5, 2002 and march 26, 2003, dealers will inspect the ball joint assemblies (and replace them as necessary) and install heat shields. owner notification began on december 15, 2003. owners should contact daimlerchrysler at 1-800-992-1997.
Vehicle description: sport utility vehicles. in the event of a severe frontal offset collision, sharp edges on the power steering pressure hose bracket could cut the front impact sensor wiring insulation causing a short circuit in the wiring.
Risk and remedy
Risk
This could delay the deployment of the air bag system, increasing the risk of injury to the seat occupant.
Remedy
Dealers will wrap the front impact sensor wire harness with protective insulation to prevent the possibility of damage. owner notification began february 18, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: sport utility vehicles. the driver's side knee blocker trim panel assembly can disengage, fall, and startle the operator.
Risk and remedy
Risk
This could startle the operator, increasing the risk of a crash.
Remedy
Dealers will replace the knee blocker trim panel. owner notification began november 26, 2001. owners who take their vehicles to an authorized dealer and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Owner complaints
1,808 complaints174 involved a crash21 involved a fire183 injuries4 deaths
What owners report most
Latest complaints
- Steering · Suspension
The lower ball joint on passenger side failed. Didn't notice any symptoms prior to it breaking. I understand that it was apparently under recall. It was repaired around the recall date but it failed again and is considered recurring failure.
- Air bags
A couple years ago I had the airbag light come on when you come to find out there was a recall on my jeep. I had it took to the dealership, they supposedly fixed it now my airbag light is back on.
- Suspension
At approximately 6:30 am 9/25/2024, I was transporting a friend to her home in a neighboring city. After ten minutes of travel, I exited a four lane bridge. As I slowed and set up for traffic negotiations, We heard a bang, like maybe tire blowout, I initiated a full stop to safety, disembarked…
At approximately 6:30 am 9/25/2024, I was transporting a friend to her home in a neighboring city. After ten minutes of travel, I exited a four lane bridge. As I slowed and set up for traffic negotiations, We heard a bang, like maybe tire blowout, I initiated a full stop to safety, disembarked vehicle to find that; THE RIGHT FRONT BALL JOINT HAD EXPERIENCED A CATASTROPHIC FAILURE! Thus, the tire was sliced the tire mount rim was deeply grooved. Had vehicle towed to my home. It is in the condition left by the towing company. So, I called my neighborhood dodge boys and wàs assured that "they were not obligated not interested in repairing this near calamity, for the "RECALLED LOWER BALL JOINT COMPONENTS WERE DEALT WITH IN 2006.. TOO MANY YEARS HAVE PASSED FOR THIS EVENT TO BE REPAIRED BY RECALL OR WARRANTY". OK THEN, HOW ABOUT THE AIRBAG OPEN RECALL AT THE STEERING WHEEL.. REPLY, NO. NOTHING MISSED OR ELIGIBLE. Well, that's it.. Thanks for the venting space. And seriously, thank you for what you do.
- Exterior lighting › Brake lights · Exterior lighting › Turn signal
I install an after market right side tail light assembly on my Jeep liberty, light is “plug and play” during check out I found the whole light assembly was improperly wired so I sent back to Amazon and ordered another from a different supplier when I received it, it was manufactured by the same…
I install an after market right side tail light assembly on my Jeep liberty, light is “plug and play” during check out I found the whole light assembly was improperly wired so I sent back to Amazon and ordered another from a different supplier when I received it, it was manufactured by the same company Eagle Eyes auto lamps. The safety issue that were experienced The tail light was on the bright element of the light bulb, the brake light was on the dim side of the same bulb The turn signal was the on the dim side of the bulb showing up not any brighter than a side marker light (very dim) Finally the reverse light was also wired on the dim side of the bulb and does not illuminate what’s behind the vehicle when backing up Both items have a Carparts.com inc label on them I called to talk to their technical department at 866-529-0412 to make them aware of the of the problem, however the customer service representative would not put my call through to the technical team. Both tail light I received acted the same and would have made my jeep dangerous to be on the road, my old tail light works properly just has a cosmetic crack and will be replaced with oem part already ordered
- Service brakes · Steering · Suspension
Well my 2002 jeep liberty has been messed up lately,it will just not crank so I thought it was the battery but it turned out to be the ignition switch also it did this off an on for about 6months ,the heat went out when I bought it and it will act as if it is overheating but it won't do anything…
Well my 2002 jeep liberty has been messed up lately,it will just not crank so I thought it was the battery but it turned out to be the ignition switch also it did this off an on for about 6months ,the heat went out when I bought it and it will act as if it is overheating but it won't do anything for while then all of my windows have problems with the motor s in them the suspension, control arms I've had to change ,and the cruise control button will stick and keep going while you are driving it almost caused me to wreck on the interstate you have to turn the vehicle completely off once you get it to stop if you can get it to stop. out of all the vehicles I've had this is the first to take off by itself
- Suspension
Ball joints are coming apart and leaving me stranded on several occasions leading to costly repairs.
- Exterior lighting · Service brakes · Unknown or other
Can’t go over 60 miles n the brake shake The gas pedal seem to be look at I purchase it 4 $3000 at a car lot last month
- Engine
Manufacturing defect on EVAP canister, the nipple for the EVAP hose is too large for hose diameter, 3/8" hose cracks after a couple years when the rubber is not new, causing emissions test failure. Hose replaced several times.
- Electrical system
The contact owns a 2002 Jeep Liberty. The contact stated upon exiting the vehicle, the lights on the unlock and lock button remained illuminated, causing the battery to drain. The contact stated that the vehicle constantly had to be jump-started due to the failure. The contact stated that there was…
The contact owns a 2002 Jeep Liberty. The contact stated upon exiting the vehicle, the lights on the unlock and lock button remained illuminated, causing the battery to drain. The contact stated that the vehicle constantly had to be jump-started due to the failure. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 118.
- Engine · Steering · Wheels
My vehicle IS a 6 yr old low mileage chevy equinox the stabilitrak light came up as well as the service power streering. It has also lost power in the highway and stalls or won't accelerate at times which makes IS very dangerous since I could get hit by someone in the highway. I have taken it to…
My vehicle IS a 6 yr old low mileage chevy equinox the stabilitrak light came up as well as the service power streering. It has also lost power in the highway and stalls or won't accelerate at times which makes IS very dangerous since I could get hit by someone in the highway. I have taken it to the dealership and they have replaced o then sensor which cost me $400 but not fixed I took it to another mechanic and they replaced some fuses and sensors another $500 still not fixed. The car IS now bach at the dealership and it has been a few days. This seems to be. Very common problem with the equinox as I have spoken to a few people who own one and they just ended up trading their car. I don't want another car payment and for a 6 year old car with low mileage this IS not normal
- Power train
Vehicle has 70,000 original owner miles. placed the transmission in park but the linkage had failed and the vehicle stayed in d and started to roll off. the linkage on the side of the transmission had failed, the part IS: manual control lever - mopar 52104177. it has been revised twice since the…
Vehicle has 70,000 original owner miles. placed the transmission in park but the linkage had failed and the vehicle stayed in d and started to roll off. the linkage on the side of the transmission had failed, the part IS: manual control lever - mopar 52104177. it has been revised twice since the original vehicle. the grade was very slight and my wife was still in the vehicle and applied the parking brake. the mechanic thought there had been a recall but could not find one. the same part IS used on many jeep, dodge, chrysler vehicles and has been recalled on some models. it IS a great safety hazard as the shift liver IS in park but the transmission IS not. I have made a purchase of a replacement part but the dealer had to order a new one which IS now: manual control lever - mopar (52104177ac) after having been revised twice.
- Power train · Suspension · Vehicle speed control
The car chugg in and out goin down the road if feels like the transmission IS goin to fall out of it the it dies the steering so so bad it feels like a tire IS goin to fall of at any moment the valve cohere gasket needs replaced the brakes are non existing I almost crashed into some e head on after…
The car chugg in and out goin down the road if feels like the transmission IS goin to fall out of it the it dies the steering so so bad it feels like a tire IS goin to fall of at any moment the valve cohere gasket needs replaced the brakes are non existing I almost crashed into some e head on after it died on me while I was goin 50 mph down the [xxx] I have only had the car for 2 week hobart auto sales have it to me in replace of a vehicle they had sold me that didn't have a title to it. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags · Fuel/propulsion system · Seat belts
I have a safety recall that cannot be fixed according to tunkhannock auto mart and scranton dodge. I'm experiencing all kind of malfunctions due to the sensor being bad I have no power, my shifting, fuel economy ,hard starts,everything. This IS my only vehicle and I need a vehicle until this IS resolved
- Air bags
My vehicle shows zero recalls so it had the airbag replacement but the airbag light now comes on which I think indicates that the new airbag has malfunctioned. it seems they still used another inferior airbag product or maybe didn't actually replace the old one. The airbag warning light comes on…
My vehicle shows zero recalls so it had the airbag replacement but the airbag light now comes on which I think indicates that the new airbag has malfunctioned. it seems they still used another inferior airbag product or maybe didn't actually replace the old one. The airbag warning light comes on when the car IS cranked and stays on. this started happening a few years ago shortly after the airbag "repair" was made by a dealership and the airbag warning light will sometimes be off and sometimes be on. I don't recall the exact date the repair was made but , it seems it was improperly repaired.
- Vehicle speed control
TL* the contact owns a 2002 jeep liberty. The contact stated that while approaching a stop sign at an intersection, the contact depressed the accelerator pedal and the engine revved up and accelerated forward. The brake pedal was then depressed however, the engine remained revved up. The contact…
TL* the contact owns a 2002 jeep liberty. The contact stated that while approaching a stop sign at an intersection, the contact depressed the accelerator pedal and the engine revved up and accelerated forward. The brake pedal was then depressed however, the engine remained revved up. The contact turned off the vehicle and functioned as designed after restarted without further failure. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
- Suspension
TL* the contact owns a 2002 jeep liberty. The contact stated that while driving at various speeds, without warning the driver's side ball joint fractured causing the lower control arm to separate impaling the front driver's side tire. The contact managed to steer the vehicle into a gas station…
TL* the contact owns a 2002 jeep liberty. The contact stated that while driving at various speeds, without warning the driver's side ball joint fractured causing the lower control arm to separate impaling the front driver's side tire. The contact managed to steer the vehicle into a gas station where a tow truck responded and picked up and towed the vehicle to a safe place where the vehicle remained. No dealer was contacted. The vehicle was not diagnosed nor repaired. The contact referenced nhtsa campaign number: 09v119000 (suspension) as a possible solution to the failure. The failure mileage was approximately 217,000.
- Air bags
TL* the contact owns a 2002 jeep liberty. The contact stated that while approaching a stop sign, the air bags warning light illuminated. The contact was unsure whether the failure was due to the passenger's or driver's side air bags. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 139,129.
- Suspension
TL* the contact owns a 2002 jeep liberty. The contact stated that while driving in reverse, the passenger's side front suspension failed. The vehicle was towed to prestige chrysler jeep dodge located at 6520 centennial center blvd, las vegas, NV 89149, to be diagnosed. The contact was informed that…
TL* the contact owns a 2002 jeep liberty. The contact stated that while driving in reverse, the passenger's side front suspension failed. The vehicle was towed to prestige chrysler jeep dodge located at 6520 centennial center blvd, las vegas, NV 89149, to be diagnosed. The contact was informed that the lower and upper control arms and ball joints needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact indicated that the vin was not included in the nhtsa campaign number: 09v1190000 (suspension). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 150,000.
- Air bags
After a tire failure at 45mph on a parkway vehicle driver lost control and the vehicle rolled 1 complete time. No airbags deployed.
- Air bags · Unknown or other
The horn membrane has failed and it will require the entire steering wheel airbag to be replaced or I am stuck with no horn. the horn should not be tied to the airbag. they want 1,500 dollars to replace the airbag with the horn. to date I am without a horn. still no working horn which IS an alerting device to other motorists
- Suspension
TL* the contact owns a 2002 jeep liberty. The contact stated that the front driver's side tire had worn out due to a corroded ball joint. The contact discovered nhtsa campaign number: 09v119000 (suspension); however, the recall repair had already been performed on the vehicle. The contact reached…
TL* the contact owns a 2002 jeep liberty. The contact stated that the front driver's side tire had worn out due to a corroded ball joint. The contact discovered nhtsa campaign number: 09v119000 (suspension); however, the recall repair had already been performed on the vehicle. The contact reached out to an unknown dealer, but was unable to speak with anyone regarding the failure. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
- Air bags
TL* the contact owns a 2002 jeep liberty. While accelerating at an intersection, the contact's niece depressed the accelerator pedal and the air bag deployed without warning. The contact's niece sustained minor burns and cuts to the left arm, which required medical attention. The vehicle was towed…
TL* the contact owns a 2002 jeep liberty. While accelerating at an intersection, the contact's niece depressed the accelerator pedal and the air bag deployed without warning. The contact's niece sustained minor burns and cuts to the left arm, which required medical attention. The vehicle was towed to an unknown lot. Because a crash did not occur, the contact's insurance company did not file a claim or conduct an investigation. The dealer and manufacturer were not contacted. The vehicle was not diagnosed. The failure mileage was approximately 175,000.
- Suspension
Recall # 09v119000 recall date 04/09/2009 suspension: front: control arm and recall # 06v288000 recall date 08/03/06 suspension lower ball joint. Vehicle has had problems driving with speeds over 15mph. Heavy vibration and uneasy driving. Dealer made a repair on one lower ball joint to satisfy…
Recall # 09v119000 recall date 04/09/2009 suspension: front: control arm and recall # 06v288000 recall date 08/03/06 suspension lower ball joint. Vehicle has had problems driving with speeds over 15mph. Heavy vibration and uneasy driving. Dealer made a repair on one lower ball joint to satisfy recall but the problem IS returning. I was informed that the recalls do not include my vin. The recalls are year and model specific. If the vehicle recall affected one control arm lower ball joint it should also apply to the other side. Ball joints should be replaced in sets. Both upper and lower control arm ball joints are part of these recalls. This can be a very dangerous situation for any driver if dealers can use vin number to disclaim necessary recalls on vehicles.
- Suspension · Unknown or other
2002 jeep liberty...feels like and sounds like the whole front end IS falling apart..and then I went to the post office and as I turned in the parking lot the jeep made the worst noise..people started looking..it was really bad when I hit a bump or turned the steering wheel..my mechanic checked it…
2002 jeep liberty...feels like and sounds like the whole front end IS falling apart..and then I went to the post office and as I turned in the parking lot the jeep made the worst noise..people started looking..it was really bad when I hit a bump or turned the steering wheel..my mechanic checked it out and said the ball joints had to be changed..and I think something IS wrong with the steering ....i know there has been a recall on ball joints and something to do with the steering.also my brother n law found a part laying loose in down in the motor..i am a senior citizen and I still work..and I need my jeep checked..i am scared to drive it...pls let me know what to do...thanks..
- Suspension · Unknown or other
Upper and lower ball joints failed at 140,100 miles all power windows failed over last 5 years hood lid hydraulics failed @99,000miles tailgating window hydraulics failed@ 105,000miles air cond. Fan failed @ 141,000 miles tailgate window rubber gasket failed @125,000miles
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles…
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404
- Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries)…
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
- Inadvertent Air Bag Deployment
The investigation was opened based on reports of frontal air bag inadvertent deployments (ABIDs) on model year (MY) 2002-2003 Jeep Liberty vehicles.Data provided by Chrysler indicate that the air bag squib filter circuitry inside the Occupant Restraint Control (ORC) module can degrade and result in an inadvertent air…
The investigation was opened based on reports of frontal air bag inadvertent deployments (ABIDs) on model year (MY) 2002-2003 Jeep Liberty vehicles.Data provided by Chrysler indicate that the air bag squib filter circuitry inside the Occupant Restraint Control (ORC) module can degrade and result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated on the roadway.As of Oct. 04, 2012, ODI is aware of 131 frontal ABIDs on the Jeep Liberty vehicles resulting in 62 injuries consisting of burns, cuts and bruises to the upper body region.There were no reports of loss of vehicle control or vehicle crashes.Some owners noted that the air bag warning light (ABL) and/or chime had activated just seconds prior to the air bag deployment, while others stated that they did not observe any prior ABL illumination.Chrysler's analysis found there were no reports of ABID on Liberty vehicles build after March 28, 2003, a date which coincides with a filter circuit design change in the ORC module.The Jeep Grand Cherokee and Dodge Viper were identified as having the same basic circuit.ODI is aware of 61 frontal ABIDs with 31 injuries on the Grand Cherokee and none on the Dodge Viper.In its Nov. 07, 2012 letter (12V-527), Chrysler announced plans to recall 744,822 Jeep Vehicles (MY02-03 Liberty through 03/28/03 and MY02-04 Grand Cherokee through 5/23/03).The remedy consists of installing an in-line jumper harness with an integrated squib circuit electrical filter.In addition, in Feb 05, 2013 letter (13V-040), Chrysler added the MY03-04 Dodge Viper (through 6/30/04) with a similar remedy, bringing the total number of recalled vehicles to 748,482.During the investigation ODI contacted the ORC module supplier (TRW) to determine the usage of this circuitry in other manufacturers? vehicles.As a result, ODI sent peer Information Request (IR) letters to five other manufactures.Toyota's response identified 72 frontal ABIDs resulting in 31 injuries.The rate and failure mode/trend were consistent with the subject defective issue as reported by Chrysler.In a Jan. 30, 2013 letter (13V-029), Toyota announced plans to recall 897,709 MY2003-2004 Corolla/Matrix and Pontiac Vibe vehicles and will utilize a similar remedy to that of Chrysler consisting of adding an in-line noise filter to its air bag wire harness.Honda's IR response reported 126 unique ABIDs for both frontal, side impact and/or side curtain air bag deployments across 4 models and 800k vehicles.However upon further review, no more than 25 of the reports appeared to be frontal ABIDs.The remaining involved less aggressive non-frontal ABIDs mainly stemming from side sensors that trigger side and/or side curtain air bags upon undercarriage debris strike or heavy door slams.The Honda rates are lower than those from the recalled Liberty and Toyota models, and with the exception of the MY 2002-2003 Odyssey, the other Honda models' failure mode/trend was also less severe.ODI will continueto monitor the affected Honda models.There were no reports of ABIDs from the other three peer manufacturers.It should be noted that since the October 2012 data collection date, ODI has received 4 additional Jeep Liberty and 2 Jeep Grand Cherokee reports for frontal ABIDs with two reports alleging loss of vehicle control and crashes. To date, the ORC modules from the two crash vehicles have not been available for detailed analysis by Chrysler or ODI, so the cause of the ABIDs cannot be confirmed at this time.Accordingly the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAI
- Inadvertent Air Bag Deployment
Based on analysis of Chrysler's response, and including ODI's consumer complaints, ODI has identified 87 reports of air bag inadvertent deployment incidents resulting in 50 alleged injuries.The injuries consists of burn/cuts and bruises to the upper body region.Forty-two (42) of the 87 incidents involved the driver…
Based on analysis of Chrysler's response, and including ODI's consumer complaints, ODI has identified 87 reports of air bag inadvertent deployment incidents resulting in 50 alleged injuries.The injuries consists of burn/cuts and bruises to the upper body region.Forty-two (42) of the 87 incidents involved the driver frontal air bag, and the remaining 45 incidents involved both the driver and passenger frontal air bags inadvertently deploying without a crash.These incidents occurred both at vehicle startup or while the vehicle is being operated on the roadway.Some owners noted that the air bag warning light had illuminated, or had intermittently illuminated, and that this occurred just prior to the air bag deployment, while others stated they did not observe any illumination of the air bag light. Inspection of the Occupant Restraint Control (ORC) module conducted by Chrysler indicates that an internal electronic circuit (an ASIC chip) which controls air bag deployment fails due to an electrical over stress (EOS) condition possibly caused by a transient voltage spike.Chrysler is in the process of identifying potential root causes of the component failure and/or a source for the electrical over stress.In addition, Chrysler noted that there have been no reports of inadvertent air bag deployment in vehicles manufactured after a March 19, 2003 production date.However, Chrysler had not identified a component or other change that would explain why the inadvertent deployments ceased. Accordingly, this investigation has been upgraded to an Engineering Analysis (EA12-001) to further study the alleged defect and its consequences.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10435710 10429579 10429306 10428411 10407276 10399551 10335637 10283484 10249231 10166706 10055405
- Rear Suspension Control Arm Failure
During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler. ODI's analysis of VOQ data identified 13 complaints alleging failure of either the…
During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler. ODI's analysis of VOQ data identified 13 complaints alleging failure of either the right or left rear lower control arm due to excessive corrosion.All of these complaints were associated with vehicles originally sold or registered in a salt belt state (for the purposes of this investigation, 'salt belt' includes Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).All of the complaints were associated with vehicles manufactured in model years (MY) 2004 or 2005. Three of these complaints also allege a loss of vehicle control due to the rear lower control arm failure. No complaints related to the alleged defect were identified on vehicles manufactured during MYs 2002 or 2003. Similarly an analysis of Chrysler complaint data identified 11 complaints (2 of which are duplicative of VOQs) alleging failure of a rear lower control arm due to excessive corrosion.All 11 of these complaints were from consumers operating vehicles in a salt belt state and vehicles manufactured in either MY 2004 or 2005. Three of these complaints (not duplicative of VOQs) also allege a loss of vehicle control due to the rear lower control arm failure.The original scope of PE11-013 included MY 2002 through 2005 Jeep Liberty vehicles as they were in the same generation.In response to an Information Request (IR) letter sent by ODI, Chrysler provided information and sample components identifying a substantial design change of the rear lower control arms after MY 2003 and beginning with MY 2004.Analysis of complaint data from both data sources (ODI and Chrysler) did not identify any applicable complaints (lower control arm failures due to excessive corrosion) from vehicles manufactured during MY 2002 or 2003.Similarly no complaints from either data source were found in states outside of those identified as salt belt states.Chrysler stated in its IR letter response that its investigation and analysis is ongoing to determine the scope, possible root causes of the unusual lower control arm corrosion, and define possible consequences to motor vehicle safety. Based on ODI's data analysis from both sources (ODI and Chrysler data), this investigation has been upgraded to an Engineering Analysis (EA11-013) focused on vehicles originally sold or registered in a salt belt state and produced during MY 2004 and 2005, to further assess the scope and potential safety consequences of the alleged defect.
- Upper ball joint separation
On april 7, 2009, chrysler llc submitted to odi a defect information report indicating that it would recall approximately 42,469 model year 2002 through 2003 jeep liberty vehicles to remedy a defect that can result in upper ball joint separation while driving (09v-119).the affected vehicles were built from may 2002…
On april 7, 2009, chrysler llc submitted to odi a defect information report indicating that it would recall approximately 42,469 model year 2002 through 2003 jeep liberty vehicles to remedy a defect that can result in upper ball joint separation while driving (09v-119).the affected vehicles were built from may 2002 through september 2002 and originally sold or currently registered in connecticut, delaware, district of columbia, kentucky, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia and wisconsin.according to chrysler, the front suspension upper control arm ball joint may experience a loss of lubrication which can lead to corrosion, accelerated wear, and possible separation while driving. Chrysler's recall procedure instructs dealers to replace the front upper control arm assemblies on all affected vehicles. Although the specific cause for the defect in the recalled production range has not been determined, odi's analysis of upper ball joint separations by vehicle build date shows a clearly defined and significant spike in the rate of separation during the five month production range covered by 09v-119, which accounts for only 11 percent of subject vehicle production but approximately 70 percent of separation incidents.seventy-four (74) of the upper ball joint separation incidents identified by odi occurred in vehicles produced in the recall months, resulting in a separation rate of 174 per 100,000 vehicles.the separation rate in the remaining subject vehicle population IS significantly lower, at 9 incidents per 100,000 vehicles.at this time, the data do not show a defect trend in the subject vehicles built outside the recall range after approximately 6-8 years in service. This engineering analysis IS closed.
- Upper ball joint separation
Odi has received 22 complaints of upper ball joint separation on model year 2002 and 2003 jeep liberty 4X4 vehicles.the separation of an upper ball joint on either of the front wheels can result in the affected front wheel collapsing, possibly resulting in vehicle disablement and causing a loss of vehicle…
Odi has received 22 complaints of upper ball joint separation on model year 2002 and 2003 jeep liberty 4X4 vehicles.the separation of an upper ball joint on either of the front wheels can result in the affected front wheel collapsing, possibly resulting in vehicle disablement and causing a loss of vehicle control.there IS one complaint of a failure at 75 mph, 1 failure at 60 mph, 3 failures at 40 mph, 2 failures at 25 mph, 7 failures occurring while the driver was pulling into the flow of traffic and 2 failures that occurred when the driver was attempting to make a left turn across the flow of oncoming traffic.one complainant alleged almost being hit by an oncoming truck as a result of the vehicle suddenly being disabled in the flow of crossing traffic.another reported the collapse of the front right wheel when making a left turn caused the vehicle to swerve to the right, as a result of which the vehicle ended up in a ditch just missing a collision with a telephone pole.chrysler llc., IS continuing to investigate the cause of upper ball joint separations in the subject vehicles.odi has upgraded the investigation to an engineering analysis (ea08-008) to continue to asses the scope, frequency and safety consequences of the alleged defect.
- Front suspension ball joint separation
On january 6, 2006, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged front suspension lower ball joint separationin certain model year (my) 2004 jeep liberty vehicles.odi sent a letter to the manufacturer on february 7, 2006 requesting information about these and other…
On january 6, 2006, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged front suspension lower ball joint separationin certain model year (my) 2004 jeep liberty vehicles.odi sent a letter to the manufacturer on february 7, 2006 requesting information about these and other jeep liberty vehicles.consequently, the investigation was upgraded to an engineering analysis on may 31, 2006 and the range of subject vehicles under investigation was expanded to include all my 2002-2006 jeep liberty vehicles.odi IS aware of 566 non-duplicative complaints alleging involuntary front suspension lower ball joint separation in the subject vehicles.odi IS also aware of one non-injury crash and three alleged injury incidents (two crash incidents and one non-crash incident) related to the alleged defect resulting in minor injuries.the complaint counts reported above only include those my 2002-03 liberty vehicles where the alleged ball joint separation occurred after prior recall repairs were performed (see below) or if the vehicle was not included in the prior recall.the manufacturer conducted a prior safety recall (03v-460) to address the subject issue in certain my 2002-03 jeep liberty vehicles.according to daimlerchrysler?s november 4, 2003, defect information report (submitted in accordance with 49 cfr part 573), ?the constant tension lower control arm ball joints may experience a loss of lubrication which can lead to corrosion, accelerated wear and possibly separation from the steering knuckle.a constant tension ball joint which has separated from the knuckle may result in loss of vehicle directional control with minimal advanced warning.?however, evidence indicates that some vehicles serviced under recall 03v-460 continued to experience involuntary ball joint separations.the manufacturer has made numerous changes in the design, material composition, manufacture, quality control, supply, and installation of the subject ball joints since the prior safety recall was initiated in an effort to improve performance with respect to sealing, lubrication, and joint retention capability.by letter dated august 1, 2006, daimlerchrysler corporation has notified the agency that it will conduct a safety recall to address potentially defective front suspension lower control arm ball joints in approximately 826,687 model year 2002-2006 jeep liberty vehicles manufactured between january 2, 2001 and march 15, 2006, includingall vehicles subject to the prior recall.the nhtsa campaign number assigned to this recall IS 06v-288 (daimlerchrysler recall campaign f23).daimlerchrysler will replace both left and right front suspension lower control arm ball joints with improved components free of charge.accordingly, this investigation IS closed.
- Front seat belt buckle malfunction
The office of defects investigation (odi) has closed the investigation of front seat belt buckles in model year 2002 jeep liberty vehicles.on august 26, 2006, odi opened preliminary evaluation (pe)05-046 to investigate complaint reports that alleged problems with latching and unlatching the front seat belt…
The office of defects investigation (odi) has closed the investigation of front seat belt buckles in model year 2002 jeep liberty vehicles.on august 26, 2006, odi opened preliminary evaluation (pe)05-046 to investigate complaint reports that alleged problems with latching and unlatching the front seat belt buckle.several of the complaints reported that something was broken inside of the buckle.the investigation found that some buckles may experience failure and separation of one, or both, of the internal latch guide leaf springs.lack of leaf spring function does not appear to inhibit buckle operation because there IS another spring that returns the release button.however, a separated leaf spring may impede the motion of the buckle release button if it becomes engaged with moving parts.analysis of the available data show that vehicles experiencing problems with the buckles were early production vehicles produced primarily in calendar year (cy) 2001.in early cy 2002, a change was made to the tooling used to produce the buckles. This change affected the leaf springs and appears to have had a positive effect in correcting the buckle issues that were experienced in the early production vehicles.the complaint report trend IS down and the frequency of consumer reports in cy 2006 has declined to that of cy 2004.see document file for additional information regarding this resume.
- Front seat belt buckle malfunction
This investigation of front seat belt buckles in the subject vehicles was opened on august 26, 2005.the basis for opening was seven odi reports alleging the driver's seat belt buckle failed to function properly.the complainants alleged the buckles would not latch or were difficult to latch or unlatch.some of the…
This investigation of front seat belt buckles in the subject vehicles was opened on august 26, 2005.the basis for opening was seven odi reports alleging the driver's seat belt buckle failed to function properly.the complainants alleged the buckles would not latch or were difficult to latch or unlatch.some of the complainants alleged something was broken inside of the buckle and others alleged that the button was stuck down and had to be pried up in order to latch the buckle.this investigation has been upgraded to ea05-022
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229910Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10229877Part Description: wheel hub cap Issue Description: This hubcap is installed directly to the wheel using screws; PN 00154236. This part is not currently listed in the catalog
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10221079Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10221045Part Description: wheel hub cap Issue Description: This hubcap is installed directly to the wheel using screws; PN 00154236. This part is not currently listed in the catalog
- 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10220409Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10216350Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
- 10191460Valve Body. These may cause over drive cycling.
- 10189177Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.
- 10176210This SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal. Shorter service life will require the part be replaced sooner than its metal counterpart.
- 10176209This SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal. Shorter service life will require the part be replaced sooner than its metal counterpart.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10139909Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
- 10139875Part Description: wheel hub cap Issue Description: This hubcap is installed directly to the wheel using screws; PN 00154236. This part is not currently listed in the catalog
- 10136906Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
- 10136886New Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model year Jeep Grand Cherokee vehicles and 2002 through 2007 model year Jeep Liberty vehicles in certain low-speed impacts. Chrysler has decided to conduct a voluntary safety recall to respond to customer concerns about that assessment. Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts. Chrysler intends to inspect the involved vehicles and if necessary, install a trailer hitch where appropriate, free of charge (parts and labor). The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact dealers when the parts and repair procedure becomes available. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
- 10136473Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10128935Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23, 2003. The above vehicles may experience a front airbag, side curtain airbag, and/or seatbelt pretensioner inadvertent deployment. Chrysler will conduct a voluntary safety recall on all affected vehicles to install an in-line diode filter jumper harness. The jumper harness incorporates diodes to perform the intended function of an internal Occupant Restraint Control (ORC) module component which filters transient electrical signals from firing the Application Specific Integrated Circuits (ASIC) in the ORC module. Jumper harnesses for this issue are being manufactured and you will be notified as soon as sufficient quantities are available. An owner letter that explains the condition and the latest parts situation will be mailed to all vehicle owners in January of 2013.
- 10057221Jeep grand cherokee 1993-1998, jeep liberty 2002-2007. Service bulletin regarding the vehicles with N45 or N46 trailer hitch assembly. The new trailer hitch assembly has been installed.
- 10024083Positive crankcase ventilation (pcv) system freezes in extreme cold ambient temperatures -- involves installing revised pcv system components.
- 10021599Passenger air bag deactivation.
- 10021239Powertrain control module initialization.
- 10017651Revised power steering system bleeding procedures.
- 1001700045Rfe/545rfe trans - delayed engagement due to cooler return filter replacement.
- 10016603Air conditioning (a/c) cooling coil odor.
- 10015075New water pump for 3.7L engine - no longer common with 4.7L. Advanced service information #05-002.
- 10013731Powertrain control module initialization.
- 10007592New spark plug for 2.4L engine.
- 10006586Domestic front disc brakes pad kit availability.
- 10006455Irregular engine snapping sound.
Every Jeep Liberty model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.