2010 Lexus ES350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Lexus › ES350 › 2010
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2010 Lexus ES350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
5 recalls name the 2010 Lexus ES350. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350…
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico…
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling…
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles…
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Toyota IS recalling certain model year 2004-2010 passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. these changes address the risk of pedal entrapment due to interference with the floor mat. redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. additionally, software modifications will be installed on camry, avalon and lexus ES 350, IS 350 and IS 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. toyota will begin mailing letters to owners on december 31, 2009. owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987.
The contact owns a 2010 Lexus ES350.The contact stated while driving at various speeds, the sun was reflecting on the dashboard. There was a mirror-like image obstructing the driver's vision. The contact stated that there was a shiny substance on the dashboard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number. The failure mileage was approximately 91,000.
TL* the contact owns a 2010 lexus es350. The contact received notification of nhtsa campaign number: 19v005000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ira lexus manchester (18 kilton rd, bedford, nh 03110, (603) 218-3500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
TL* takata recall. The contact owns a 2010 lexus es350. The contact received notification of nhtsa campaign number: 18v024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lexus of englewood (53 engle st, englewood, nj 07631, (201) 568-3900) was contacted and confirmed that the parts were not available and needed to be ordered. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle failed to start when proper procedure was followed, that IS depressing the brake and then when green light illuminates on starter button on dashboard, pressing that button. This has happened over fifty times. Vehicle has been inspected at local lexus dealership over the course of at least five separate days. A comprehensive set of diagnostic tests were performed at dealership during one of these inspections when car failed to start in their service department while technician was being overseen by a diagnostic expert from the dealership. I was told they could not find any problem, and should call again if it should reoccur. They said there was no record of this happening before so there was nothing else they could do. do you have record of this happening with either other lexus or any vehicles similarly equipped, and if so are there any repair steps that can be undertaken? my wife and I are very nervous about trying to drive the vehicle, because we never know if we will be stranded somewhere and unable to get to home or safety. this has happened when the vehicle was parked in our garage or at a shopping area, and it was not idling or running, but in. The "off" mode. these events occurred 4/3/2018, 4/4/2018, 10/25/2018 thru 11/1/2018 the vehicle was not being driven between 5/11/2018 and 10/13/2018 because my wife and myself were living in another location, and said vehicle was housed in a locked garage with a battery charger attached (trickle charger), that was purchased from an authorized lexus dealer. Car and charger were checked every two weeks to make sure charger was working. Charger operated properly during that entire time span.
Happened in a residential neighborhood. In motion to make a turn around from the main street into a side street. I wanted to head back the direction from where I had just been. I was moving very slowly because of the small turning radius.i was just turning into the very opening of the side street. Upon curving into the "u" of my turn the car fiercely propelled forward. It felt like it was attempting a "0 to 60" launch. I looked at my foot in disbelief that I may have been on the gas pedal .no... my foot was on the brake. My car crashed into a large rock/boulder residential landscape that stopped it. I shut my engine off. passenger side rear wheel was off the ground. Front right was elevated on top of rocks. I was fine. Very shaken and in disbelief of the rapid launch and situation. rapid car had to be towed. Exterior damage. Underside damage as well.
TL* the contact owns a 2010 lexus es350. The contact stated that the dashboard was melted and sticky. The contact also stated that the sun produced a glare on the dashboard, which made driving very difficult. The vehicle was taken to an unknown dealer. The technician took pictures and informed the contact that there were no recalls for the failure. The manufacturer was made aware of the failure and also stated that there was no recall. The failure mileage was approximately 70,000.
Takata recall notified a lexus dealer, was told it would be 3 to 4 months until problem IS remedied
TL* takata recall. The contact owns a 2010 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 18v024000 (air bags) was received in june of 2016. Lexus of richmond in richmond, va stated that the parts needed to repair the recall were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. *Tt
Keep on waiting for dealer to fix airbag recall issue. Dangerous to drive auto with passenger in front seat. Dealer has no idea as to when the auto will be able to be repair.
2010 lexus es350. Consumer writes in regards to takata airbag safety recall. *Ld *js
TL* the contact owns a 2010 lexus es350. The contact stated that the dashboard began to melt. The glare from the melting dashboard created a glare on the windshield that interfered with the driver's vision. The vehicle was taken to a local dealer (jm lexus, 5350 w sample rd, margate, fl 33073, (954) 972-2200) where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The vin was unknown. The failure mileage was 31,100.
Dashboard IS melting and becoming sticky/tacky and shiny causing decreased visibility on sunny days
2010 es350 lexus. Consumer writes in regards to passenger side air bag safety recall. *Ld the consumer stated the recall repair exceeded a reasonable amount of time. The recall repair was completed. Updated 09/21/2017 *js
TL* takata recall. The contact's wife owns a 2010 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hendrick lexus of charlotte (704-200-9071 located at 6025 e independence blvd, charlotte, nc 28212) where the vehicle was taken in for repairs. The contact was provided a loaner vehicle. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* the contact owned a 2010 lexus es350. The contact received a notification stating that the vehicle had takata air bags. The contact was concerned that the vin was not indicating that the vehicle was included in the recall. The manufacturer was notified. A local mechanic was not contacted. The contact had not experienced a failure. The vehicle's mileage was 104,000. Updated 09/06/17*lj *js
TL* the contact owns a 2010 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a local dealer lexus of rockville centre located at 700 sunrise highway rockville centre ny 11570, and phone number: 516-992-4100 where it was informed that recall remedy parts were on back order. The manufacturer was not notified of the issue. The contact had not experienced a failure. (Parts distribution disconnect).
TL* takata recall. The contact owns a 2010 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags). The contact took the vehicle to the dealer (fields lexus located in orange park, fl), but the parts were not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* the contact owns a 2010 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lexus of towson located at 1040 york rd, towson, md 21204; (410) 769-9400) was contacted and stated that there were no appointments available until the end of september 2017. The dealer also stated that it was fine for people to wait. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
TL* the contact owned a 2010 lexus es350. While driving 30 mph, the contact fell asleep and crashed the vehicle into a tree. The air bags failed to deploy. A police report was filed. The vehicle was towed to schultz ford w haverstraw, inc. Located at n route 9W US-9W, west haverstraw, ny 10993; (845) 947-2500 where it was deemed destroyed. There were no injuries, but the contact was taken to the hospital. The manufacturer was not contacted. The failure mileage was approximately 70,000.
TL* takata recall. The contact owns a 2010 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (valley lexus in modesto, ca) and provided the contact with a repair appointment scheduled for september 20, 2017. The manufacturer was made aware of the issue and stated that the parts were available at the dealer's. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/17/17 *bf *cn
Takata recall - the local lexus of greenville in sc has been very unresponsive and has cancelled appointments. Over a year later. we keep getting letters from lexus, but no one IS fixing it.
Brakes do not stop as they should
2010 lexus ES 350. consumer writes in regards to dealership unable to repair front passenger airbag inflator recall notice. *ld the consumer stated the manufacturer provided a loaner vehicle. The loaner vehicle did not have the bar code affixed to it in order to be provided entrance into the consumer's gated community nor, the sunpass for travel on highways. Also, only one person was permitted to drive the vehicle. Updated 07/10/2017*js
TL* takata recall. The contact owns a 2010 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). While driving 50 mph, the contact had to abruptly depress the brake pedal, but it failed to respond. As a result, the contact rear ended another vehicle. The air bags failed to deploy. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. There were no injuries and a police report was filed. Prior to the crash, the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to sterling mccall lexus (10025 southwest fwy, houston, tx 77074, (713) 995-2600) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The failure mileage was 100,000. Parts distribution disconnect.
TL* takata recall. The contact owns a 2010 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (jack ingram lexus in montgomery, alabama) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/22/17*lj the consumer stated the vehicle was due to be repaired on august 30, 2017.*js
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.