2016 Lexus ES350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › ES350 › 2016
These records cover every 2016 Lexus ES350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2016 Lexus ES350. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an…
Risk and remedy
Risk
Insufficient brake fluid pressure may cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the brake actuator, replacing it as necessary, free of charge. The recall began on May 4, 2016, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0I, GLC.
Owner complaints
21 complaints1 involved a crash
What owners report most
Latest complaints
- Steering · Suspension
Steering wheel vibrations after 65 MPH is reach, more noticeable when vehicle has reached the speed and cruising. Had tires rebalanced and rotated and issue still persists. The vibration feels like when a wheel lock is loose or missing.
- Structure › Body
2016 Lexus ES350 with the 2nd row sunroof. While driving the car the front sunroof shattered without cause, sending glass pieces into the cabin creating a very dangerous situation. This appears to be a problem that has happened many times before as there are many people that have talked about this issue. Lexus denied fault.
- Unknown or other
Effective in 2022 all cellular carriers are upgrading to 5G. With this transition a majority of vehicles will no longer be able to use their vehicles emergency crash response systems. In my 2016 Lexus ES350 the Emergency SOS system utilizes 3G cellular service which will be turned off in 2022…
Effective in 2022 all cellular carriers are upgrading to 5G. With this transition a majority of vehicles will no longer be able to use their vehicles emergency crash response systems. In my 2016 Lexus ES350 the Emergency SOS system utilizes 3G cellular service which will be turned off in 2022 making an automated call in the event of a crash impossible. The DOT needs to block this measure as owners of vehicles should not be forced to purchase a newer vehicle simply for emergency services.
- Unknown or other
At 1 p.m. July 5, 2021, I was driving on the expressway on a short trip from home (about 5 miles). Temperature outside was 83 degrees, inside car 70 degrees. No overpasses, nearby cars, or debris noted from roadway. We heard a loud explosion. Seeing no other vehicles, feeling nothing wrong with…
At 1 p.m. July 5, 2021, I was driving on the expressway on a short trip from home (about 5 miles). Temperature outside was 83 degrees, inside car 70 degrees. No overpasses, nearby cars, or debris noted from roadway. We heard a loud explosion. Seeing no other vehicles, feeling nothing wrong with the tires, or broken mirrors, I cracked open the moon roof slightly and noticed shattered glass. Fortunately, we had the interior moon roof flap of the vehicle closed which prevented the shards from falling on us. There was no warning that this would happen. As it is a holiday, I am awaiting a response from both the insurance company and the dealership. You will note the "upward" explosion that would not be typical of an object coming from the road. We noted nothing from the road or sky (partly cloudy day).
- Engine
I bought used 2016 lexus es350, miles 84000, and after a month I heard rattling noise from right side of engine. Most likely from water pump pully.
- Unknown or other
On feb. 25, 2020 at approximately 7 am I was driving along a local route in hicksville, ny in my 2016 lexus ES 350 traveling approx. 40 mph. all of a sudden I heard what sounded like a gunshot. The next thing I knew I heard glass rattling around on my roof. I pulled over and noticed that my sunroof (panoramic roof) had shattered into 1 thousand pieces.
- Unknown or other
On october 7 at approximately 5 am I was driving on interstate 285 eastbound in atlanta georgia. I was driving my 2016 lexus ES 350. I was traveling at a speed of approximately 75 miles an hour. All of a sudden I heard what sounded like a gunshot. The next thing I knew I heard glass rattling around on my roof. I pulled over and noticed that my sunroof had shattered into 1 million pieces
- Air bags · Service brakes
TL* the contact owns a 2016 lexus es350. The contact stated that while driving approximately 25-30 mph, the brake pedal was depressed and failed to slow or stop the vehicle. The vehicle crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed. There was no…
TL* the contact owns a 2016 lexus es350. The contact stated that while driving approximately 25-30 mph, the brake pedal was depressed and failed to slow or stop the vehicle. The vehicle crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed. There was no injuries sustained by either drivers. The vehicle was towed to an auto body shop to be repaired. Lexus of milwaukee located at 1433 w silver spring dr, milwaukee, wi 53209, (414) 386-5749, was contacted by phone and questioned about possible recalls for which the vehicle might have been subjected to. The contact was informed that the vehicle had been repaired under nhtsa campaign number: 16v198000 (service brakes, hydraulic, electronic stability control) sometime in 2017. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 24,000. *dt 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).'*jb
- Unknown or other
Thin windshield. Windshield must be extremely thin. I bought a certified lexus oct 2016. windshield cracked starting from left black border around windshield. safelite replaced it. 6 days later, driving down the highway and it cracked in the same place starting from the black border. no rocks hit it. I have been driving 35 years and never replaced a windshield. now 2 in 6 days. something isn't right lexus.
- Visibility › Sun/moon roof assembly
TL* the contact owns a 2016 lexus es350. While the vehicle was parked and unoccupied, the sun roof exploded and glass shattered outside of the vehicle. The side cover was closed due to the failure. A dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 31,000.
- Unknown or other
Sunroof spontaneously shattered while I was driving down the road.
- Service brakes
Weak brake
- Electrical system · Electronic stability control (esc) · Vehicle speed control
Driving in a storm all the forward looking sensors failed as the sensor became covered with snow and ice. These are the sensors that control collision alert, lane departure alert, cruse control etc. the safety functions most required in bad weather failed.
- Air bags
Takata recall: I was called by lexus to say there was a recall 2 months ago. I made an appointment and left my car there. They gave me a loaner. They called and apologized they didn't have the replacement part. They said they would call me when they did and I returned the loaner and took my car…
Takata recall: I was called by lexus to say there was a recall 2 months ago. I made an appointment and left my car there. They gave me a loaner. They called and apologized they didn't have the replacement part. They said they would call me when they did and I returned the loaner and took my car back. Then a month later hey called and scheduled an appointment again for the same reason. I asked them to check if they had the part, and they called me back an hour later saying 'oops we still don't have the part'. This IS not acceptable. I am driving an unsafe car for over 2 months and am worried I am at risk.
- Unknown or other
I have own two lexus's a 2014 and 2016 and it appeared that the windshields are extremely thin because I have had rocks crack them on the interstate, on both of the different cars. I am certain that others have had this troubles as well. I was traveling on a major highway.
- Electrical system · Engine
While turning right from one street to another, there was complete engine shut-off, and several seconds passed before I could re-start the car, this occurring in morning rush hour, and barely averted an accident. This car also has had numerous random and occasional electrical problems, mirrors…
While turning right from one street to another, there was complete engine shut-off, and several seconds passed before I could re-start the car, this occurring in morning rush hour, and barely averted an accident. This car also has had numerous random and occasional electrical problems, mirrors moving on their own, garage opener not working, seat memory not working, etc. Shop can't duplicate them and therefore cannot fix. Lexus does not respond. Worry IS that engine cut-off might happen again, and also worry that there IS an overall electrical problem that affects major systems, including engine operation.
- Fuel/propulsion system · Vehicle speed control
I was driving the car on the freeway with the cruise control on when it started to rapidly decelerate and pull back to a standstill. I pushed the accelerator but nothing would stop the deceleration. I had to pull over to the side of the freeway since the car eventually stopped and pushed the…
I was driving the car on the freeway with the cruise control on when it started to rapidly decelerate and pull back to a standstill. I pushed the accelerator but nothing would stop the deceleration. I had to pull over to the side of the freeway since the car eventually stopped and pushed the button to turn off the cruise control. After a few minutes, I fellt that I could reenter traffic and was able to do so but without the cruise countrol engaged. I took it into the dealer who indicated that they could find nothing. this was a very dangerous situation and I could have been rear ended or gone off the road. if this had happened at night there could have been very bad consequences.
- Forward collision avoidance
2016 lexus es350. consumer writes in regards to vehicle pre-collision system/ brake actuator system malfunction. *smd the consumer stated six weeks after leasing the vehicle. The pre-collision system/brake actuator system engaged for no reason; bringing the vehicle to an uncontrolled abrupt…
2016 lexus es350. consumer writes in regards to vehicle pre-collision system/ brake actuator system malfunction. *smd the consumer stated six weeks after leasing the vehicle. The pre-collision system/brake actuator system engaged for no reason; bringing the vehicle to an uncontrolled abrupt stop, while driving 30 mph. the consumer was informed by lexus mechanics, engineers and specialist the system was operating as designed. *jb the consumer stated the manufacturer sent a payment of $1000, indicating the cost of disconnecting the pcs option. The consumer reluctantly accepted the offer.*js
- Service brakes
There has been a recall on lexus 2016 ES 350 in april 2016 for the brake actuator which could cause brake pressure to fail. I have called several times the lexus dealership in escondido, ca. tells me....... "We don't have the parts and we will call you when we get the parts." I am driving a…
There has been a recall on lexus 2016 ES 350 in april 2016 for the brake actuator which could cause brake pressure to fail. I have called several times the lexus dealership in escondido, ca. tells me....... "We don't have the parts and we will call you when we get the parts." I am driving a brand new car that does not comply with a portion of fmvss 126, loss of vehicle stability control, increasing the risk of a crash. it IS now mid august 2016. I will probably be dead if the brakes go out and I will not be able to report to you where the incident happened. What can I do to save my self and possibly others?
- Equipment › Electrical › Navigational system(global positioning system)
TL* the contact owns a 2016 lexus es350. While leaving a parking lot, the navigation system failed and affected the radio. The contact restarted the engine; however, the failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000.
- Unknown or other
The car has a system just like a computer. The 'mouse' has a light that flits over the screen. It IS very hard to control while driving and I find it more dangerous then texting while driving. You really should look into this.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10230353TI: 19LE05 Expired December 1, 2022
- 10230352DP: Limited Service Campaign KLG expired December 01, 2022
- 10230351TI: 19LE05 Expired December 1, 2022
- 10230350DP: Customer Support Program 19LE05 expired December 1, 2022.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207962TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205336Floor Mat Installation During PDS
- 10205335The Position before New Vehicle Delivery
- 10205334Long-Term Vehicle Storage Guidelines
- 10205333XM Actvation Confirmation during PDS
- 10205326Battery Maintenance for In-Stock Vehicles.
- 10205325Leather Care Best Practices.
- 10205314Battery Maintenance During PDS
- 10202453TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
- 10201403OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
- 10201401TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
- 10198149Pol: updates to the 2014-2021 lexus universal flat rate manual
- 10197471Diagnosis of bluetooth connectivity complaints.
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10190455TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10182961TT: HVAC drain tube is found to blocked/clogged.
- 10179782Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179694TT: HVAC drain tube is found to blocked/clogged.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179598TT: HVAC drain tube is found to blocked/clogged.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10173986TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
- 10172827TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
- 10172825TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
- 10170747Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
- 10170746TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
- 10170745Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
- 10170744Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
- 10169437TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
Every Lexus ES350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.