2015 Lexus ES350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › ES350 › 2015
These records cover every 2015 Lexus ES350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2015 Lexus ES350. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment.…
Risk and remedy
Risk
A vehicle that unexpectedly brakes increases the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Owner complaints
16 complaints1 involved a crash
What owners report most
Latest complaints
- Unknown or other
Water leaking into vehicle , I think the driver side door and window seals are defective
- Tires
2015 lexus ES 350. Michelin primacy 215/55vr17 tires installed 9/2022. Consumer writes seeking reimbursement for tires due to a blowout caused by a pothole.
- Visibility/wiper
Lexus es2015 -the dashboard has turned shiny and sticky causing a reflection into the winshield that impairs visibility on the incidence of solar light. the degradation of the material IS such that the shine annot be reversed using common automotive products. effect in visibility IS a serious…
Lexus es2015 -the dashboard has turned shiny and sticky causing a reflection into the winshield that impairs visibility on the incidence of solar light. the degradation of the material IS such that the shine annot be reversed using common automotive products. effect in visibility IS a serious safety issue and reflect poor judgement of from the manufacturer in teh selection of materials of a long useful life good.
- Electrical system · Seats · Unknown or other
Greetings, this message IS being sent on the behalf of cheryl [xxx] & raymond [xxx] [xxx] 2015 lexus gs350 [xxx] issue: front passenger side seat: seat heater/warmer ignited without being turned on and burned through the leather leaving a black burnt mark. while in motion on highway.…
Greetings, this message IS being sent on the behalf of cheryl [xxx] & raymond [xxx] [xxx] 2015 lexus gs350 [xxx] issue: front passenger side seat: seat heater/warmer ignited without being turned on and burned through the leather leaving a black burnt mark. while in motion on highway. I'm concerned that the seat can overheat and cause a fire. this IS listed in vehicle history report. redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *cc
- Unknown or other
The doors dont lock or they lock only on driver side or they get unlocked right away, this IS safety issue. I have taken to dealership but same issue after that,this has been happening for a long time.
- Electrical system
I am the owner of a lexus whose engine wires are soy based. 4 weeks ago my car was totally "dead" and I had it towed to the dealer who told me rodents ate the wires.the cost to repair the wires was $977.00 plus the cost of towing. This IS negligence on the part of lexus and a highway danger to…
I am the owner of a lexus whose engine wires are soy based. 4 weeks ago my car was totally "dead" and I had it towed to the dealer who told me rodents ate the wires.the cost to repair the wires was $977.00 plus the cost of towing. This IS negligence on the part of lexus and a highway danger to all.i feel it IS the responsibility of your organization to recall all cars that have soy based wires which IS an extreme safety hazard for all on the road and have lexus replace my wires with non soy wires and reimburse me for all costs of this situation.
- Unknown or other
Moon roof exploded while driving at 60 mph--glass flew all over the road--it could have impacted oncoming traffic. I didn't see anything that might have hit the moon roof. I was able to control the car but had to drive 45 miles home at 35 mph as wind kept blowing back the interior cover.
- Unknown or other
Takat recall
- Electrical system · Power train · Service brakes · Unknown or other
Three major issues with this car, and lots of minor ones. 1. The brakes did not engage while slowing down in traffic. Hitting the brakes caused the car to lurch forward. 2. The electrical system seemed to turn off and all internal/external lights went off at night and I was unable to see the…
Three major issues with this car, and lots of minor ones. 1. The brakes did not engage while slowing down in traffic. Hitting the brakes caused the car to lurch forward. 2. The electrical system seemed to turn off and all internal/external lights went off at night and I was unable to see the road. 3. The car slips and the systems to counteract slipping did not engage. there are issues with the navigation, the enform system and many other issues. Repeated attempts to resolve the problem with lexus have met with no success. regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system
TL* the contact owns a 2015 lexus es350. The contact stated that the push button start functioned properly for at least eleven months. Afterwards, the contact had to make several attempts to get the push button start to function properly. The dealer indicated that they were unable to replicate and…
TL* the contact owns a 2015 lexus es350. The contact stated that the push button start functioned properly for at least eleven months. Afterwards, the contact had to make several attempts to get the push button start to function properly. The dealer indicated that they were unable to replicate and diagnose the failure. The dealer had not test driven the vehicle. The manufacturer was notified and indicated that they would investigate the failure. The contact had not received a response. The vin and failure mileage were not available.
- Forward collision avoidance
TL* the contact owns a 2015 lexus es350. The contact received notification of nhtsa campaign number: 15v728000 (forward collision avoidance), but the remedy to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. updated 10/19/16*lj *tr
- Service brakes
Received a recall due to a malfunction on the p c s (*pre collision system). The recall was november 2015. To date, june 25, 2016, no remedy for this problem. Seven to eight months to solve this problem IS excessive.
- Forward collision avoidance
TL* the contact owns a 2015 lexus es350. The contact received notification of nhtsa campaign number: 15v728000 (forward collision avoidance) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Service brakes · Vehicle speed control
I was pulling into my garage slowly, braking to stop, when the can accelerated. I could hear the engine rev and I pressed hard on the brake and put the car in park. the car traveled about 4 feet before it came to a stop. I reported to lexus who turned over to 'legal' and I have been waiting for…
I was pulling into my garage slowly, braking to stop, when the can accelerated. I could hear the engine rev and I pressed hard on the brake and put the car in park. the car traveled about 4 feet before it came to a stop. I reported to lexus who turned over to 'legal' and I have been waiting for a week for an investigator to contact me to look at the car, after which they say it will be another 30 days for a finding. the paperwork I filled out termed this as 'unintended acceleration". this IS the second time this has happened with this car, which I purchased new and have had for a little over a year.
- Service brakes · Vehicle speed control
While driving on the interstate with the radar cruise engaged, we were approaching a slower car , another car was in the inside lane adjacent to us and before we could disengage the cruise our lexus es350 braked forcefully and the car following had to brake to avoid a collision...this IS first hand…
While driving on the interstate with the radar cruise engaged, we were approaching a slower car , another car was in the inside lane adjacent to us and before we could disengage the cruise our lexus es350 braked forcefully and the car following had to brake to avoid a collision...this IS first hand information with no documentation....we had just purchased the vehicle and were on our way home....there are 3 distance settings for the radar cruise and I am not sure which one was active since I had no experience with it....this radar cruise system IS the default system which can be deactivated each time the cruise IS turned on ....it IS a package with the pre collision system which was recalled on nov 3 2015 for sudden braking....
- Unknown or other
After starting engine we began to hear crackling noises similar to electrical sounds. this persisted for about 30 minutes. we visited our dealer and were told that it IS normal. we do not believe this. the crackling noises would only be evident for a short time after this. now we are hearing…
After starting engine we began to hear crackling noises similar to electrical sounds. this persisted for about 30 minutes. we visited our dealer and were told that it IS normal. we do not believe this. the crackling noises would only be evident for a short time after this. now we are hearing these noises louder and more often throughout the day. we have no idea whether we have a safety issue or not, however we feel unsafe. we notified lexus and are waiting for a response.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10230353TI: 19LE05 Expired December 1, 2022
- 10230352DP: Limited Service Campaign KLG expired December 01, 2022
- 10230351TI: 19LE05 Expired December 1, 2022
- 10230350DP: Customer Support Program 19LE05 expired December 1, 2022.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207962TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205385Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X
- 10205375Window and Windshield kProduct Report Tips - Multiple Vehicles
- 10205374Navigation Micro SD Card Error
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205326Battery Maintenance for In-Stock Vehicles.
- 10205325Leather Care Best Practices.
- 10205321Floor Mat Installation During PDS.
- 10205316Tire Positioning Before New Vehicle Delivery
- 10205125Tire Positioning Before New Vehicle Delivery.
- 10205124Long Term Vehicle Storage Guidelines.
- 10204556TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
- 10201403OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
- 10201401TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
- 10198149Pol: updates to the 2014-2021 lexus universal flat rate manual
- 10197471Diagnosis of bluetooth connectivity complaints.
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10190455TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10182961TT: HVAC drain tube is found to blocked/clogged.
- 10179782Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179694TT: HVAC drain tube is found to blocked/clogged.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179598TT: HVAC drain tube is found to blocked/clogged.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10173987TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
Every Lexus ES350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.