2018 Lexus RX
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2018 Lexus RX. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
26 complaints3 involved a crash2 injuries
What owners report most
Latest complaints
- Engine
Car dead stopped two times in the middle of roads. No warning. No signal. Just hard stopped.
- Air bags
On XXX, our 2018 Lexus RX 350L was involved in a high-speed collision in [XXX]. The vehicle struck a Jersey/concrete barrier with the left front of the vehicle. The collision caused extensive damage to the left-front corner of the vehicle. The left-front wheel and suspension were severely…
On XXX, our 2018 Lexus RX 350L was involved in a high-speed collision in [XXX]. The vehicle struck a Jersey/concrete barrier with the left front of the vehicle. The collision caused extensive damage to the left-front corner of the vehicle. The left-front wheel and suspension were severely displaced, with substantial damage extending through the left-front body structure toward the driver's door area. The vehicle was subsequently declared a total loss by the insurance company. Despite the severity of the collision, none of the vehicle's airbags deployed, including the driver's frontal airbag and driver's side curtain airbag. I am reporting this because I am concerned that the Supplemental Restraint System may not have operated as designed. I am not in a position to determine whether the impact met Lexus's deployment criteria and am requesting that the non-deployment be reviewed as a potential vehicle safety issue. The vehicle currently remains available in salvage custody. The insurance company has been asked to preserve the vehicle so that the Event Data Recorder and/or airbag control module can be examined if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering · Suspension
I was starting to lose control of the car and took it to the dealership for a check . The car has only 52000 miles and the Ball Joints and the sway bar links are leaking grease according to the dealer
- Back over prevention › Warnings · Engine · Forward collision avoidance › Warnings
1. Check engine light comes on. 2. Intelligent collision system (ICS) plashing while driving
- Unknown or other
The 12.3-inch display of the instrument panel is blank at startup. Operating the vehicle with this display blank reduces the ability to see certain malfunction indicators. If malfunctions occur while driving, continuing to drive could lead to an increased risk of a crash or an increased risk of injury in the event of a crash.
- Engine
Engine block #1 misfire , 02/gasoline ratio level problem
- Visibility/wiper
I have a panoramic sunroof and the sunshade retracts when the switch is pressed but the shade bunches up and stops before fully retracting. It appears from online searches that it’s a well known problem with Lexus and can result in a very costly repair that’s caused in no part by the owners of the vehicles. A recall of this manufacturing defect needs to be issued.
- Structure › Body › Door › Handle › Interior
The contact owns a 2018 Lexus RX 350. The contact stated that upon arriving to the residence and parking the vehicle, the front driver’s side door failed to open while pulling on the interior door handle. The contact rolled down the window and was able to open the front driver’s side door while…
The contact owns a 2018 Lexus RX 350. The contact stated that upon arriving to the residence and parking the vehicle, the front driver’s side door failed to open while pulling on the interior door handle. The contact rolled down the window and was able to open the front driver’s side door while pulling the exterior door handle. The vehicle was taken to a local dealer, where it was diagnosed that the front driver’s side door handle needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to Lexus Special Service Campaign Number: 20LC02. The manufacturer was made aware of the failure. The failure mileage was approximately 47,518.
- Structure › Body › Door › Handle › Interior
On our 2018 Lexus RX 350 L, the left front interior door handle broke and we had to roll the window down and open the door from the outside. I learned that there was a recall - Lexus Special Service Campaign 20LC02 but our Lexus VIN was not listed. Our Lexus Model/year was manufactured in 05/18 and…
On our 2018 Lexus RX 350 L, the left front interior door handle broke and we had to roll the window down and open the door from the outside. I learned that there was a recall - Lexus Special Service Campaign 20LC02 but our Lexus VIN was not listed. Our Lexus Model/year was manufactured in 05/18 and that was within the production period of the recall, April 2015 to September 2018. I believe that Lexus not including our suv's VIN in the recall was an oversight. As a result, I reached out to Smithown Lexus in NY and they did not honor the recall and wanted $219 + tax just diagnose the problem. I also called Lexus Guest Experience Center at 1-800-255-3987 and thety also did not honor the recall. Since, I purchased and installed the door handle. Is there a way I can get get reimbursed for parts and labor of $450?
- Unknown or other
iOS lite has come on for the second time. Sensor had to be replaced early this year. Cost $500.
- Fuel/propulsion system
The fuel pump sensor electrically shorted. The assembly failed. (tube assembly, fuel suction w/ pump and gage), gasket, fuel suction tube set. It is available for inspection. The car could stall at any time because the fuel pump sensor cannot accurately determine the fuel level or how much fuel is…
The fuel pump sensor electrically shorted. The assembly failed. (tube assembly, fuel suction w/ pump and gage), gasket, fuel suction tube set. It is available for inspection. The car could stall at any time because the fuel pump sensor cannot accurately determine the fuel level or how much fuel is being injected into the engine. There was a warning light. Lexus covered two other fuel pump safety issues for this make and model (2018 RX 450h), one under a manufacturer recall and one through a customer support program. This is a THIRD defect with the fuel pumps on these vehicles for which Lexus has NOT offered coverage or notified its customers.
- Service brakes
Brake squack/barking noise when brakes are depressed.
- Service brakes · Vehicle speed control
1. At [XXX] on [XXX], I was pulling into my gym's parking lot, when I stepped on the break to park my car, instead of stopping, the car accelerates rapidly and crashed through the other side of the sidewalk where there were light pole and cement walls, throwing me forward and backward with seat…
1. At [XXX] on [XXX], I was pulling into my gym's parking lot, when I stepped on the break to park my car, instead of stopping, the car accelerates rapidly and crashed through the other side of the sidewalk where there were light pole and cement walls, throwing me forward and backward with seat belt on, I was in total shock! 2. My insurance sent a field inspector to the body shop 2X in hope to repair my car but ended up declaring it a Total Loss. 3. Lexus said they would send a field tech to get the EDR (Event Data Recorder) data from my 2018 Lexus RX350 within 30 days, but the results won't be available for 30-45 days after that. Lexus's slow response to this accident concerns and disappoints me b/c it was a serious crash that Lexus should treat it seriously and promptly. 4. The disbelief of a 'young' car with only 12297 miles could have issues like this puzzled me and drove me to do a lot of online research, then I came across this site [XXX] which contains an article titled '10 Common Problems of A Lexus RX350'. Problem #5 described exactly what had happened to me: 'ONE RECURRING PROBLEM THIS CAR HAS IS THAT THE SYSTEM MALFUNCTIONS SEVERELY. THIS TYPICALLY HAPPENES WHEN THE DRIVER IS TRYING TO PARK THE VEHICLE. REPORTS PAINT THE SAME PICTURES REPEATEDLY: THE DRIVER IS PULLING INTO A PARKING LOT, THEY PUSH THE BREAK PEDAL, AND INSTEAD OF STOPPING, THE CAR ACELERATES RAPIDLY, WHICH RESULTS IN A CRASH." Based on this article, it seems that Lexus should have issued a recall, but no! 5. The strange thing was that NO airbags were exploded/activated, yet the vehicle was damaged to beyond repair, it makes me wonder if there was an issue with the airbags too. If this incident had occurred at an intersection, I dare not imagine the outcome...I could have been killed or critically injured along with other innocent people on the road. I am very traumatized by the whole experience and sadly, the feeling seems to have gotten worse as time goes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
- Service brakes
I am writing to raise a serious concern regarding a issue with my 2018 Lexus RX450hL involving the brake actuator. Since purchasing the vehicle at 63,000 miles, I have noticed hissing, clicking, and squeaking noises when applying the brakes. As the mileage increased to 83,000, these noises have…
I am writing to raise a serious concern regarding a issue with my 2018 Lexus RX450hL involving the brake actuator. Since purchasing the vehicle at 63,000 miles, I have noticed hissing, clicking, and squeaking noises when applying the brakes. As the mileage increased to 83,000, these noises have worsened, becoming unbearable. In addition, I am experiencing a shaky driver-side mirror and a rusting hood latch, both of which present safety concerns. For a vehicle under 5 years old , I believe these problems do not reflect the quality I expected, particularly given the premium price I paid. According to Lexus' Technical Service Bulletin (TSB) #L-SB-0032-23 Rev, issued in October 2023, which addresses squawk or knock noises from the engine compartment when the brake pedal is pressed or released, affecting models like the RX450hL. My vehicle exhibits symptoms similar to those described in the TSB. The vehicle was regularly maintained by the previous owner at Lexus of Thousand Oaks and Woodland Hills. Despite this, the major part like brake actuator has failed prematurely. Given Lexus' reputation as a luxury brand, it is unacceptable that such a critical component would fail before the vehicle is 5 years old or has reached 100,000 miles. The combination of the brake actuator defect, the shaky mirror, and the rusting hood latch is disappointing, especially for a vehicle of this caliber. When I initially contacted Lexus Customer Service, I was also dealing with rusting parts and a failing brake booster. Lexus of Cerritos provided a repair estimate of around $5,000 for brake actuator. I was advised to reach out to Lexus Customer Service after my request for a good faith repair was denied due to the inability to obtain the complete maintenance history. However, I have since confirmed with the previous owner and Lexus that the vehicle was regularly serviced. I am also aware that Lexus has issued brake actuator-related recalls for several models.
- Electrical system
HVAC servo motor failure. There are many complaints on internet if you google. Multiple other lexus models have CSPs regarding same problem too..
- Visibility › Rearview mirrors/devices › Exterior
The driver-side mirror shakes noticeably while driving making it hard to see what's on your left, specially at night. Even though I'm reporting in 2024 w/ 55k miles, I just bought this L-Certified CPO Lexus 1 week ago, so the problem was likely there before. There are a couple of other signs that…
The driver-side mirror shakes noticeably while driving making it hard to see what's on your left, specially at night. Even though I'm reporting in 2024 w/ 55k miles, I just bought this L-Certified CPO Lexus 1 week ago, so the problem was likely there before. There are a couple of other signs that this car doesn't handle the South Florida heat very well and my guess is the adhesive on the mirror has started to fail. There is a service notice on late model NX to address this that replaces the entire mirror assembly and they'll likely do this as well when I take it in, but it is a fairly simple issue to resolve yourself following some YouTube videos even if they're not specific to this make/model.
- Unknown or other
If you by mistake forget to put your car on Parking the transmission does not lock by itself creating a hazard of movement of the vehicule that can cause an injury's or even worse. That was reported to the dealer and dismissed the issue as normal.
- Fuel/propulsion system
Two days ago, upon entering our vehicle, there was a smell of gasoline as we drove. Our fuel guage wend from 1/4 tank to EMPTY in minutes. I pulled into a gas station and when attached the nozzle, gas entering the tank was POURING out from underneath. I drove the car to the venue we were headed…
Two days ago, upon entering our vehicle, there was a smell of gasoline as we drove. Our fuel guage wend from 1/4 tank to EMPTY in minutes. I pulled into a gas station and when attached the nozzle, gas entering the tank was POURING out from underneath. I drove the car to the venue we were headed to and parked on a dirt/gravel spot so as to limit fuel runoff to nearby vehicles. We had the vehicle towed to Bob Tyler Toyota, the nearest Lexus type service center. I called service at Lexus of Mobile and the employer stated that there are no recalls. The free flowing fuel endangered not only my and my wife but anyone around the vehicle. No warning lights whatsoever. The tow driver concurred that fuel was POURING until the tank was emptied. I have not been contacted by the service department thus far.
- Fuel system, gasoline › Delivery › Fuel pump
The contact owns a 2018 Lexus RX350. The contact stated at start-up there was raw a fuel odor entering the cabin of the vehicle. There was no warning light illuminated. The failure occurred on several occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 42,548.
- Structure › Body › Door › Handle › Interior · Unknown or other
The driver side indoor door handle no longer works. Despite my model being part of the special service campaign 20LC02, dealer says that my VIN number is not covered despite it being the exact problem described.
- Service brakes
The car makes a "Brake Squawk" noise when the brake pedal is applied. The noise sometimes is unbearable. Dealer replaced the brake actuator. The noise came back after a few months.
- Forward collision avoidance
The contact owns a 2018 Lexus RX350. The contact stated while driving approximately 60 MPH, and as she was approaching a toll road gate, there were several lanes that were closed and marked with traffic cones. The contact stated that as she was turning the wheel to steer into an open gate she…
The contact owns a 2018 Lexus RX350. The contact stated while driving approximately 60 MPH, and as she was approaching a toll road gate, there were several lanes that were closed and marked with traffic cones. The contact stated that as she was turning the wheel to steer into an open gate she crashed into one of the traffic cones. The contact stated that her vehicle was equipped with front collision avoidance and that normally the vehicle would have automatically braked before crashing into any objects in front of the vehicle. The contact stated that the vehicle rolled onto its roof. The contact stated that all the air bags had deployed. The contact stated that emergency services and the police were on the scene. The contact stated that the police issued her a traffic violation ticket. The contact stated that she had bruises on her face and arms, shoulders, and chest. The contact refused treatment on-site and was not transported to the hospital. The contact stated that later that day her husband drove her to the emergency room. The vehicle was towed to an impound lot and was later declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.
- Service brakes
Lexus 2018 Rx450hl is known to have issue with brake actuator. A faulty brake actuator causes the car to fail sudden stop. It’s definitely a safety issue. Lexus have technical service information bulletin(tsib) for this issue since 2019. They never contact the owner to replace the faulty part. So…
Lexus 2018 Rx450hl is known to have issue with brake actuator. A faulty brake actuator causes the car to fail sudden stop. It’s definitely a safety issue. Lexus have technical service information bulletin(tsib) for this issue since 2019. They never contact the owner to replace the faulty part. So if the car is under warranty they will fix the problem with no cost. But if the warranty pass the threshold, they are charging the costumer 3.5k to replace it. It’s an absolute horrible business practices. This part is a manufactured defect and it’s a safety issue.
- Electrical system · Engine · Unknown or other
This car just send me a warning light last night about the all wheel drive system and issues about the engine, I was in the dealer this morning and I tell them the problem with the car but they was charging me for everything and left the lexus repair shop I work in my car and this not supposed to…
This car just send me a warning light last night about the all wheel drive system and issues about the engine, I was in the dealer this morning and I tell them the problem with the car but they was charging me for everything and left the lexus repair shop I work in my car and this not supposed to be happen I care of my car really good but now I hace to stop working because all this issues with the car. Now the car just stop working and I'm stock in middle of the city without another way to work and I don't have money for nothing. Please help me!
- Electrical system · Service brakes · Vehicle speed control
Car displaying parking brake malfunction and and cruise control malfunction intermittent when using the parking break, seem that TSB (T-SB-0168-19) was open for Camay from 2018 to 2020 exhibiting the same issue but not for this car. This a safety concern since parking brake becomes disable, this issue resets after restarting the car again.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007456Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006162Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005121Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005063Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11003650To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003643Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003642Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003641Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 11003595To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003588Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003587Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003586Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 10247804TSB: Some 2019 ? 2023 model year ES 350, 2018 ? 2023 model year IS 350, IS 300, RC 350, RC 300, 2016 ? 2022 model year RX 350, and 2016 ? 2020 model year GS 350 vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to improve this condition.
- 10245447TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
- 10244114TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks.
- 10234307DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10201337DP: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
- 10198149Pol: updates to the 2014-2021 lexus universal flat rate manual
Every Lexus RX model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.