2022 Lexus RX
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2022 Lexus RX. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
29 complaints5 involved a crash1 involved a fire4 injuries
What owners report most
Latest complaints
- Unknown or other
While driving in the [XXX] on the [XXX] my sunroof exploded. the noise was so loud and startling that i injured my back as a result. I had glass all over myself and the passenger seat. I immediately contacted my insurance company and drove directly to the Lexus dealership. I havent spoke to my…
While driving in the [XXX] on the [XXX] my sunroof exploded. the noise was so loud and startling that i injured my back as a result. I had glass all over myself and the passenger seat. I immediately contacted my insurance company and drove directly to the Lexus dealership. I havent spoke to my claims adjuster yet nor the service advisor at Lexus. There were no prior warning signals or warning lamps. My vehicle is currently at the Lexus dealer in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Unknown or other
my rear windshield shattered - I was not driving - I was not using the rear defrost - I simply put car in reverse and when I looked back my glass was shattered. 08/09/2026
- Electrical system · Power train · Vehicle speed control
The vehicle has exhibited intermittent drivability and safety-related concerns after a prior collision repair. The concerns include delayed acceleration/engagement, abnormal jerking or stopping behavior, and elevated RPM behavior during real-world driving. The most recent documented event occurred…
The vehicle has exhibited intermittent drivability and safety-related concerns after a prior collision repair. The concerns include delayed acceleration/engagement, abnormal jerking or stopping behavior, and elevated RPM behavior during real-world driving. The most recent documented event occurred on July 27, 2026, while the vehicle was in Drive at approximately 50 mph with cruise/driver-assist indicators illuminated. The tachometer appeared near the 4,000 RPM range. The event was captured by video/screenshot and the vehicle is available for inspection upon request. The issue creates a safety concern because delayed acceleration, unexpected jerking/stopping, or abnormal RPM behavior could affect the driver’s ability to safely merge, maintain speed, respond to traffic, or control the vehicle during highway or road driving. The problem has been intermittent and has not always produced an active warning lamp. A Lexus dealer inspected/scanned the vehicle on May 21, 2026 and discussed Eco Mode/Normal Drive Mode, but the symptoms continued afterward. The vehicle has a documented post-repair history involving transmission cooler replacement, transmission-fluid concerns, and prior transmission/powertrain/electronic-control diagnostic code history. Lexus Brand Engagement has also been notified under an active case, but there is currently no clear authorized Lexus repair path. The exact failed component is UNKNOWN. Based on the symptoms and repair history, the concern may involve the power train, speed control, electrical/electronic control system, or related driver-assistance systems.
- Engine · Fuel/propulsion system
My wife was driving the subject car She intended to come off the road to give a way to on coming car. She got in naghbour's drive way and intended move 10 feet. When she tried to put more gas to move the car was hyper accepting drove 50 feets away and hit naghbour's ion gate and stopped. When she…
My wife was driving the subject car She intended to come off the road to give a way to on coming car. She got in naghbour's drive way and intended move 10 feet. When she tried to put more gas to move the car was hyper accepting drove 50 feets away and hit naghbour's ion gate and stopped. When she back off it did again and hit street lamp. It did two more time. Ended up damaging 4 corners of the car and all the material that the car hit. I could not understand that she hit the 4 corner of the car. That is why I suspected engine problem. When I tried the same movement nàghbour came out and worry that the car will do the same thing. While I was talking to him. He told me he has security camera and he noticed excess unning of the engine. He sent me the clip I couldn't see the car but certainly I could hear the engine. The end of the report.
- Electrical system · Exterior lighting · Unknown or other
I purchased the 2022 Lexus RX 350 used a couple of months ago. While driving down the highway the instrument panel went blank. I was terrified. I continued to drive not knowing what speed I was driving. The instrument panel went panel came back minutes later. Another incident occurred when the…
I purchased the 2022 Lexus RX 350 used a couple of months ago. While driving down the highway the instrument panel went blank. I was terrified. I continued to drive not knowing what speed I was driving. The instrument panel went panel came back minutes later. Another incident occurred when the car was parked in my driveway. I turned on the engine and the instrument panel was blank. No numbers and no information on the instrument panel. As I drove down the street slowly the instrument panel returned to normal. A third incident occurred when occurred as we were driving on the highway. The light on the instrument panel began to darken. My husband was driving and I was in the passenger seat I was able to access the light app on the dash and restore the light to the original setting. This car is not on the recall list. It should be because this is a matter of life or death. The car had 59000 miles on it when we bought it so it is not under warranty. I contacted Lexus and they refused any help until I take it to a Lexus dealer and have it diagnosed. I don’t drive it daily because I have other vehicles but I would like to be able to drive it and have full use of the instrument panel. The problem repeats itself.
- Power train
The vehicle hesitates with apparent gear dragging and audible whining or grinding noises. The condition worsens when driving uphill and includes occasional sudden increases to high RPMs during normal acceleration. A slight burning odor is sometimes present after driving, along with…
The vehicle hesitates with apparent gear dragging and audible whining or grinding noises. The condition worsens when driving uphill and includes occasional sudden increases to high RPMs during normal acceleration. A slight burning odor is sometimes present after driving, along with lower-than-expected fuel economy in city and highway driving. The transmission exhibits harsh shifting, hesitation, and loss of smooth acceleration, negatively affecting drivability and raising safety concerns. Dealer inspections have not resolved the issue and claim the condition is normal.
- Air bags
Making a left turn at night going about 10 mph I was struck by a car with no lights. He hit the right front of my vehicle going about 55-60 mph. He hit my front strut and headlights and grill and radiator. My airbags did not deploy, the other vehicle’s airbag did. The police told me I should call Lexus and report the problem. The insurance company totaled my vehicle..
- Fuel system, gasoline
The contact owns a 2022 Lexus RX 350. The contact stated that after refueling, there was an abnormally strong fuel odor coming from the vehicle. The odor was more pronounced while the vehicle was parked in the garage, and the garage was filled with a gasoline odor. There were no warning lights…
The contact owns a 2022 Lexus RX 350. The contact stated that after refueling, there was an abnormally strong fuel odor coming from the vehicle. The odor was more pronounced while the vehicle was parked in the garage, and the garage was filled with a gasoline odor. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with a failure of the high-pressure fuel pump. The high-pressure fuel pump was replaced; however, the failure persisted. The vehicle was returned to the dealer approximately 3 weeks later. The contact stated that the battery and charcoal filter were replaced; however, the failure persisted. The vehicle was returned to the dealer a third time, at which time the dealer had not performed a repair. The manufacturer was informed of the failure, and a case was filed. The failure mileage was approximately 35,000.
- Engine · Fuel/propulsion system · Power train
I have a 2022 Lexus RX350 F Sport. There are many complaints for this problem with this era of Lexus that happen daily. When pulling out into traffic the vehicle stutters or hesitates; this could cause a serious accident with injuries or death. I think it is a problem with the transmission…
I have a 2022 Lexus RX350 F Sport. There are many complaints for this problem with this era of Lexus that happen daily. When pulling out into traffic the vehicle stutters or hesitates; this could cause a serious accident with injuries or death. I think it is a problem with the transmission shift programming. In an attempt to be fuel efficient, Lexus created a serious safety problem in my opinion. My car is under warranty, I brought it to the dealer and they said that is normal and a known issue with that era of Lexus; there is no fix or repair. Despite being under warranty, I paid to have the transmission system reset to learn my style of driving. The reset had no effect positive or negative. There were 750,000 Lexus RX's made between 2016 and 2022. Nearly all are affected by this problem. Note: Lexus RX450 hybrid uses a different transmission and likely does not have this problem. Please force Lexus to find a fix for this likely injurious, potentially deadly issue. Gemini AI reports this as a very common problem with this generation of Lexus RX. https:XXX I know it may have been helpful to have had a crash, injury, or fatality to help bolster my argument, but isn't the point to avoid that? Please don't let a numbers game cause more injuries or deaths. This is a known wide-scale problem that Lexus is not fixing. Thank you for your consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Back over prevention › Warnings · Electrical system · Power train
HI, I purchased a brand new 2022 Lexus RX350 from Hendrick Lexus of Charleston SC. Since day one I had dangerous issues below: 1. The transmission shifts up and down so hard, I've almost gotten rear ended due to the car and not braking. This I was told by two separate Lexus dealers I'm feeling a…
HI, I purchased a brand new 2022 Lexus RX350 from Hendrick Lexus of Charleston SC. Since day one I had dangerous issues below: 1. The transmission shifts up and down so hard, I've almost gotten rear ended due to the car and not braking. This I was told by two separate Lexus dealers I'm feeling a hard "transmission gap"-whatever that means. To add fuel to this dangerous defect is my autistic son would need to be specially medicated to ride in the car b/c he panics and tries to jump out. 2. The car also is equipped with a "rear kick sensor" that never worked, The service manager in Charleston kicked my bumper and swore at the car. I had another Service tech on video for minutes unable to open it. 3. The car, scarily, will not start on me or recognize the key. I've been 3 hrs from home and nearly stuck in a grocery store parking lot with my autistic son freaking out again. This is documented on video. 4. As if there could even be more, the car is equipped with rear collision warning. An example of this, is backing up in a grocery store parking lot and it senses someone walking and auto stops the car if I'm not already breaking. Well, last Sept I was moving, had my autistic son's anxiety super high, and hit a POD for moving in my driveway doing maybe 2 miles per hour. But, and the big but is why did the pre-collision not kick in. This little bump cost insurance over $15k and yet Hendricks is saying its not the car! The mysognostic behavior I've been privy beyond demeaning and offensive. 5. The big kicker is the car went to Hendricks Collision as I wanted a certified Lexus dealership to fix it and do my 30k service. They would only do the 30k service, service writer-again another mansplainer didn't capture all my three continuous problems properly, filled the RO out days after I dropped the vehicle last Nov of 2024-yes, a YEAR AGO. Lexus refuses to address my three warranty items and ran my warranty. No car in a YEAR. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
- Electrical system
Wireless charger caused iPhone 12 to overheat. Picked phone up from charger before it became to hot to handle. Dealership admits issue, "there has been a significant improvement in wireless charging in our cars over the past couple of years. The wireless charging on our earlier models do have…
Wireless charger caused iPhone 12 to overheat. Picked phone up from charger before it became to hot to handle. Dealership admits issue, "there has been a significant improvement in wireless charging in our cars over the past couple of years. The wireless charging on our earlier models do have connectivity issues and sometimes may even overheat, especially in iPhone. This is a known issue with no resolution currently, unfortunately. I hope this helps." If the dealership recognizes an issue with overheating, I suggest a recall before the charger or phone starts a fire.
- Tires
See attached document for compliant.
- Tires
See attached document for complaint.
- Electrical system · Unknown or other
Warning lights triggered snd certain electrical vehicle functions affected. Lexus Plano dealer states that wiring is soy based and destroyed by rodents attracted to the wiring and chewing it with result that critical vehicle functions affected and lights, brakes, etc. may not work resulting in…
Warning lights triggered snd certain electrical vehicle functions affected. Lexus Plano dealer states that wiring is soy based and destroyed by rodents attracted to the wiring and chewing it with result that critical vehicle functions affected and lights, brakes, etc. may not work resulting in crash. Wanted more than $10,000 to rewire vehicle and refused to make repairs under vehicles’ warranty. Apparently common knowledge that Toyota and Lexus are using soy wiring that attract rodents and other animals to eat the wiring. I believe that crashes may be occurring because of chewed through soy wiring and misdiagnosed as driver error, brake, failure, fires, lights out, or other causes because no one is investigating wiring that caused crash. Wiring should be recalled as it poses death, injury, and property damage risks with manufacturers and dealers knowing of the defective wiring and of the risks but intentionally hiding the information, failing to warn, and then making huge profits from the expensive over-priced repairs that are unnecessary if proper wiring is used. We have dealer invoices and repair estimates snd other communications.
- Service brakes, hydraulic
The contact owns a 2022 Lexus RX450H. The contact stated while driving 35 MPH on a rainy day, the brake pedal was depressed; however, there was an abnormal squishing sound coming from the brake pedal, and the vehicle failed to stop as intended. The contact stated the vehicle went through the stop…
The contact owns a 2022 Lexus RX450H. The contact stated while driving 35 MPH on a rainy day, the brake pedal was depressed; however, there was an abnormal squishing sound coming from the brake pedal, and the vehicle failed to stop as intended. The contact stated the vehicle went through the stop light and up onto a curb before the vehicle stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the failure had occurred previously. The vehicle was taken to the dealer; however, the dealer confirmed the abnormal squishing sound when the brake pedal was depressed. The vehicle was not repaired. The contact was informed that the manufacturer had declined to repair the vehicle. The manufacturer was made aware of the failure and a case was filed. The contact was informed that both actuators had been replaced previously. The contact referenced Technical Service Bulletin: L-SB-0005-21; however, the contact was informed that the repair was not covered under warranty or any special programs. The failure mileage was approximately 31,600.
- Tires
We bought the brand new Lexus (RX450H) back in 2022 (Vin [XXX] ). As of today, February 03, 2025, the mileage on the car is 20,125 miles. The OEM tire size was 235/55R20, all the 4 tires were Bridgestone Ecopia H/L [XXX] . Recently, one of the wheels exploded when it passed a pothole, the tire was…
We bought the brand new Lexus (RX450H) back in 2022 (Vin [XXX] ). As of today, February 03, 2025, the mileage on the car is 20,125 miles. The OEM tire size was 235/55R20, all the 4 tires were Bridgestone Ecopia H/L [XXX] . Recently, one of the wheels exploded when it passed a pothole, the tire was damaged and the rim was bent/cracked as well. I brought one tire, same brand and size, and installed it to the new Lexus rim. The installer told me that these tires were "Recalled" and suggested to replace all 4 tires ASAP. I Google and found these recalled tires as well. As of now, couple other tires keep leaking air as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Carry handle, shell, base
The seatbelt install will not stay tight, the seatbelt slips easily out of the lockoff. This happens in all seating positions in this vehicle but does not happen in our other vehicles.
- Service brakes
I am writing to formally express my serious concerns regarding the brake actuator on my Lexus vehicle, which remains unrepaired despite being under warranty. This issue poses a significant danger to both myself and the public, and I am seeking an urgent resolution. I have been a proud owner of my…
I am writing to formally express my serious concerns regarding the brake actuator on my Lexus vehicle, which remains unrepaired despite being under warranty. This issue poses a significant danger to both myself and the public, and I am seeking an urgent resolution. I have been a proud owner of my Lexus RX450H 2022, and the vehicle is currently under warranty. Recently, I visited the Lexus dealership in Roseville, California, where it was recommended that the brake actuator be repaired due to its faulty condition. Despite this recommendation and the warranty coverage, the repair has not been carried out. The malfunctioning brake actuator is a critical component of the vehicle's braking system. Its failure can lead to inadequate braking performance, significantly increasing the risk of an accident. This issue not only jeopardizes my safety but also endangers other road users. It is imperative that such a critical safety concern is addressed promptly to prevent potential harm. Vehicle does not stop properly due to defective part. Lexus has replaced two actuators and refuses to replace another one as it cost 3200. This is a serious safety issue that can cause physical harm or even worse death.
- Unknown or other
There is an overwhelming super smell. Dealer says it’s from gas. I dont know but it’s making me sick.,I’m afraid it is so bad it will affect my driving safety. I think it’s from the AC/heating system. I think it’s from mold. I’ve tried everything to get rid of it. I’m not alone either. Everyone has the smell.,what if it permanently impairs me? While I’m driving? Make them fix it. Please.,
- Fuel/propulsion system · Service brakes · Vehicle speed control
The accident happened when I was using the "BRAKE HOLD SYSTEM". It is designed to use when the needs to stop briefly. When the Brake Hold button is touched while the driver's foot is on the brake pedal, the driver do not need to step on the brake even though the shift lever is in D. After I…
The accident happened when I was using the "BRAKE HOLD SYSTEM". It is designed to use when the needs to stop briefly. When the Brake Hold button is touched while the driver's foot is on the brake pedal, the driver do not need to step on the brake even though the shift lever is in D. After I finished paying for a car wash, I touched the Brake Hold button. Then the vehicle suddenly accelerated forward and ran at a high speed. I was pushing the brake pedal, when I touched the button. I was startled and attempted to stop the vehicle with all my strength by braking the brake pedal. It didn't stop and went over the cub and accelerated even more and it crossed the both lanes and hit the cub on the other side. It climbed up the bank wall and it finally stopped. The police and the ambulance came and took me a hospital. I later found out the vehicle was towed to a nearby junk yard. I believe that the new high-tech system known as BRAKE HOLD malfunctioned and caused "unintended acceleration". I believe that it certainly is extremely dangerous. It has not yet been inspected by the Lexus mechanics. There were no warning signs whatsoever before the unintended acceleration. BTW, I have used the function before i.e. when I used drive throughs.
- Fuel/propulsion system
Hello, I paid 70K for my 2022 Lexus RX 350 car, the dealership Bobby Rahal Lexus also sold me some unwanted services like TFT Protection, Insurance and others as well. Since day one the Lexus CAR GPS is failure, from point A to point B, it will take you to horrendous directions and waste your…
Hello, I paid 70K for my 2022 Lexus RX 350 car, the dealership Bobby Rahal Lexus also sold me some unwanted services like TFT Protection, Insurance and others as well. Since day one the Lexus CAR GPS is failure, from point A to point B, it will take you to horrendous directions and waste your time and gas. I have complained to my dealership and Lexus itself. Lexus folks were very rude, dealership after long battle only in October 2024 i got to update my GPS Software. Also gave my car for changing engine oil post service i am experiencing more wear and engine noise. Post service i am noticing the rear hood door makes latching noise while driving. This dealership is a sketchy and rip of people... Lexus Brand Engagement Center Reference # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Tires
Driving on freeway, sudden blowout causing loss of braking ability. Barely managed to pull to shoulder sidewall completely shredded.
- Unknown or other
We were driving down the highway approx 60 mph on a clear day with very little traffic. All of a sudden I hear a loud explosion and then rattling in the roof. When I pulled off the road I saw that the sunroof was mostly gone. Luckily we were close to town and were able to seal the hole in my roof. If the sunroof had been opened I fear I may have wrecked the car.
- Service brakes, hydraulic › Foundation components › Disc › Pads · Service brakes, hydraulic › Foundation components › Disc › Rotor
The contact owns a 2022 Lexus RX350. The contact stated that while depressing the brake pedal, the vehicle started shaking; excessive force was needed to depress the brake pedal. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that…
The contact owns a 2022 Lexus RX350. The contact stated that while depressing the brake pedal, the vehicle started shaking; excessive force was needed to depress the brake pedal. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the brake pads and rotors had failed and needed to be replaced. The rotors were resurfaced; however, the failure persisted. The vehicle was not repaired a second time because the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure and filed a cause regarding the failure. The failure mileage was 12,000.
- Unknown or other
I was driving down a highway when the sunroof of my vehicle exploded. There were no cars in close proximity, so no rocks or anything were kicked up and could’ve hit the vehicle. It caused glass to fly in my face as I was driving and cut me as well as my autistic son who was in the backseat. A rep…
I was driving down a highway when the sunroof of my vehicle exploded. There were no cars in close proximity, so no rocks or anything were kicked up and could’ve hit the vehicle. It caused glass to fly in my face as I was driving and cut me as well as my autistic son who was in the backseat. A rep at the Lexus dealership said it’s not the first time he’s heard of this happening. There are numerous posts online about the same thing happening to drivers. Temperature change couldn’t have been a factor because it was a cool 80° summer day.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010352Some 2021 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affect the operation of the vehicle, however, a heater cover has been developed to help reduce or potentially eliminate the noise.
- 11007456Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006162Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005121Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005063Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11003650To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003643Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003642Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003641Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 11003595To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003588Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003587Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003586Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 10252258TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
- 10251083The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
- 10251082DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
- 10247804TSB: Some 2019 ? 2023 model year ES 350, 2018 ? 2023 model year IS 350, IS 300, RC 350, RC 300, 2016 ? 2022 model year RX 350, and 2016 ? 2020 model year GS 350 vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to improve this condition.
- 10245475Ti: technical instructions for 22lc01 data communication module (dcm) reprogramming certain 2021 model year is300, is350, lc500, lc500h, lc500c, ls500, ls500h, nx300, nx300h, rc300, rc350, RC f certain 2021-2022 rx350, rx350l, rx450h, rx450hl certain 2022 gx460
- 10245447TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
- 10244114TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks.
- 10244110TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
- 10241386TSB: Some 2021 ? 2024 model year Lexus vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off resulting in a crash. This service bulletin outlines the physical differences and precautions that should be taken when servicing different wheel and wheel fastener types.
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