2007 Mazda CX-9
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › CX-9 › 2007
These records cover every 2007 Mazda CX-9. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2007 Mazda CX-9. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A."…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Risk and remedy
Risk
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
Thule, inc. IS recalling 2,323 owner-installed roof-mounted fit kits, models 3068 and 3069, manufactured between january 1, 2008 and february 28, 2009 that are used with thule podium foot packs, models 460 and 460R. these fit kits were sold as aftermarket equipment for use on the vehicles listed above. the bolt(s) used to secure the foot to the vehicle…
Risk and remedy
Risk
This may result in the bolt(s) snapping off during use or without a load. the unsecured rack and load can then come loose while driving creating a potential road hazard, possibly resulting in a vehicle crash.
Remedy
Thule will mail a retro fit kit along with repair instructions to owners free of charge. the safety recall IS expected to begin on or before april 13, 2009. owners may contact thule toll-free at 1-800-238-2388.
Mazda IS recalling 30,600 my 2007-2009 CX9 vehicles equipped with power adjustable seat with position memory function. the seat harness routed underneath the seat cushion may interfere with the front cover bracket which IS attached on the front side of the seat cushion. due to this the covering of the seat harness may be damaged, the core wire of the…
Risk and remedy
Risk
Drivers will experience certain functions that are uncontrollable which will cause serious difficulties in driving increasing the risk of a crash.
Remedy
Dealers will inspect the seat harness and fasten the seat frame with a cable tie. the harness covering will be repair free of charge. the recall IS expected to begin on or before march 16, 2009. owners may contact mazda at 1-800-222-5500.
Owner complaints
86 complaints2 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Suspension · Unknown or other · Wheels
Well I was backing up from a parking spot when put out of the blue my vehicle wouldn't move . The drive side wheel is not working and these little around thing where on the ground . Before that happen the driver side tire would become lose to where it would fall off.
- Engine
Coolant was leaking into my engine where the oil goes and I was unaware. The vehicle stalled in me while driving because of this. Even after figuring out what the issue was and trying to have it fix it became inoperable.
- Air bags · Suspension
TL* the contact owns a 2007 mazda CX-9. The contact received notification of nhtsa campaign numbers: 17v457000 (air bags) and 15v451000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
TL* the contact owns a 2007 mazda CX-9. The contact received notification of nhtsa campaign numbers: 17v457000 (air bags) and 15v451000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to schedule a recall repair appointment however, there was no authorized dealer nearby. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel/propulsion system
There IS a systemic evap system issue where there IS a leak that either shows that the gas cap IS off or the check engine code for large evap leak. Message board traffic shows this as a problem across multiple year models and makes in the mazda CX line, especially the CX-9. Everyone, including…
There IS a systemic evap system issue where there IS a leak that either shows that the gas cap IS off or the check engine code for large evap leak. Message board traffic shows this as a problem across multiple year models and makes in the mazda CX line, especially the CX-9. Everyone, including myself, reports the same issue: light comes on, and then replace gas cap. Light comes back on and then it IS multiple trips to the dealer for them to find where the evap leak IS.
- Fuel/propulsion system · Power train
I took the car to pep boys and they told me to call because my whole gas tank IS bad and it should have a recall on it .and also ford said the same....so my truck have a major gas leak and a rusted out gas system.
- Air bags · Seats · Suspension
Toda mi familia ivamos en el free way de visita a una ciudad que SE encuntra a una hora de donde nosotros radicamos cuando de reepente empeso a temblarse el motor lo lleve con mi mecnico me lo reviso completo y me dijo que los brazos delanteros estaban daados al poco tiempo LE prendi la luz del air bagl
- Suspension
TL* the contact owns a 2007 mazda CX-9. While driving approximately 20 mph, a snap noise was heard from the front driver's side of the vehicle. There was no warning indicator illuminated. The contact managed to drive into a parking lot and the vehicle was towed to the contact's residence. The…
TL* the contact owns a 2007 mazda CX-9. While driving approximately 20 mph, a snap noise was heard from the front driver's side of the vehicle. There was no warning indicator illuminated. The contact managed to drive into a parking lot and the vehicle was towed to the contact's residence. The contact stated that the vehicle was recalled and repaired per nhtsa campaign number: 15v451000 (suspension) approximately two years ago, but the failure recurred. The contact called the same dealer (oak lawn mazda, 708-233-7700, located at 6750 w 95TH st, oak lawn, il 60453) and was informed that the warranty expired; therefore, the failure would not be covered by the recall again. The contact called the manufacturer, but no one answered the phone. The vehicle was not repaired. The failure mileage was not provided.
- Power train
I was driving home on a busy interstate when my car started shaking and losing power. They car lost all power and I couldn't turn the steering wheel to get out of the way of other drivers. I was almost hit more than once by other cars. After having the vehicle towed and a licensed mechanic look at it, I was told the water pump failed and leaked water and coolant into my engine which completely disabled my engine.
- Structure › Body
All of the hindges on the doors makes a popping sound when you open each door to enter the vehicle I think they are going to fall off what I mean IS the doors the sound IS very annoying and embarrassing please help .
- Suspension
Recall: ball joint corrosion from water leaking into the fitting. it was replaced 2 years ago for free due to the recall. now, the ball joints have again corroded, but dealer claiming this IS not covered by the recall.
- Power train
The ptu transfer case IS defective and needs to be replaced, and will cost almost as much as the car IS worth. After some research, this IS a very common problem due to the design that mazda has refused to acknowledge and recall for many years now. Common problems are explosion of the unit and toxic fumes and locking up of the power train. Please do your job and take action.
- Suspension
There was a recall on control arms I have had the repairs done 3 times I believe these are causing other damages to the car! That cannot stay repaired the same things continue to break on this over and over!! I want to get rid of this car. I owe way more than it's value. However I can't trade it in because of these recalls and it being unfixable
- Suspension
In 2016 I got a recall #8515g and that was performed by mazda dealer on march 16 2016 (see doc attached) after the recall we have starting hearing a horrible noise, and mostly in winter, so I have took again to mazda to inspect twice but they have hear that noise and have found anything. this…
In 2016 I got a recall #8515g and that was performed by mazda dealer on march 16 2016 (see doc attached) after the recall we have starting hearing a horrible noise, and mostly in winter, so I have took again to mazda to inspect twice but they have hear that noise and have found anything. this past weekend they were more deeply on this inspection and what they found IS the rf low control arm joint (ball joint) has play rf outer tie rod end has play too (see attached report from mazda) the costs estimates to fix this problem IS about $587 plus taxes.. what they say about the noise IS probably comes from this issues which was supposed fixed by the recall but after 20000 miles this issues IS coming again.. what they say this IS not normal kind of this repairs could be longer than 10 years with not such a issues.. my concerns are the safety on my family, now my wife and my grandkids are driving this car everyday, and I'm putting them on a unsafety situation by this recall....
- Air bags
TL* takata recall. The contact owns a 2007 mazda CX9. The contact stated that nhtsa campaign number: 17v429000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in august of 2017. The dealer (tasca ford mazda, 200 fall river ave, seekonk, ma…
TL* takata recall. The contact owns a 2007 mazda CX9. The contact stated that nhtsa campaign number: 17v429000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in august of 2017. The dealer (tasca ford mazda, 200 fall river ave, seekonk, ma, 02771) stated that the parts were unavailable for the repair, but would order and have them within two weeks. Three weeks later, the contact called the dealer and was informed that the parts were unavailable. The manufacturer was contacted and provided reference number: 1-758290897. The manufacturer confirmed that the parts were not ordered, but would order the parts to be delivered the following week to that specific dealer. The contact called the dealer again and was informed that the parts were ordered, but did not know why they had not arrived. The contact called the manufacturer again and confirmed that the parts were ordered and should had been delivered. The manufacturer stated that they would contact the dealer in reference to the parts, schedule an appointment, and call the contact back to confirm the appointment and information. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2007 mazda CX-9. The contact received notification of nhtsa campaign number: 17v429000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Blaise alexander mazda of…
TL* the contact owns a 2007 mazda CX-9. The contact received notification of nhtsa campaign number: 17v429000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Blaise alexander mazda of state college, pennsylvania was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
- Air bags · Power train · Suspension
Takata recall - in the last 1 1/2 years, I've received numerous recall notices for the listed recalls and have taken my vehicle and called in to the mazda dealer to see if they have the replacement. the dealer keeps telling me that there are no replacements yet in the sytem. I don't have exact date that II had previously make a complaint.
- Air bags
TL* takata recall. The contact owns a 2007 mazda CX-9. The contact received notification of nhtsa campaign number: 17v457000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The fox grand…
TL* takata recall. The contact owns a 2007 mazda CX-9. The contact received notification of nhtsa campaign number: 17v457000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The fox grand traverse dealer (located at 3464 US-31, traverse city, mi) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags · Suspension
TL* takata recall. The contact owns a 2007 mazda CX9. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 15v451000 (suspension). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for…
TL* takata recall. The contact owns a 2007 mazda CX9. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 15v451000 (suspension). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue and advised the contact to call the dealer. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2007 mazda CX9. The contact received notification of nhtsa campaign number: 16v356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall, this recall has no fix yet. It has been a long time. I can not have anybody sit in the passenger seat, which IS very very inconvenient.
- Air bags
TL* takata recall. The contact owns a 2007 mazda CX9. The contact received notification of nhtsa campaign number: 16v356000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
- Air bags · Suspension
TL* takata recall. The contact owns a 2007 mazda CX-9. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 15v451000 (suspension) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable…
TL* takata recall. The contact owns a 2007 mazda CX-9. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 15v451000 (suspension) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Suspension
TL* the contact owns a 2007 mazda CX-9. While the vehicle was being repaired per nhtsa campaign number: 15v451000 (suspension), it was brought to the contact's attention that the tread on the two front tires was worn due to the failure of the lower control arms and ball joints. The contact was…
TL* the contact owns a 2007 mazda CX-9. While the vehicle was being repaired per nhtsa campaign number: 15v451000 (suspension), it was brought to the contact's attention that the tread on the two front tires was worn due to the failure of the lower control arms and ball joints. The contact was informed that the tires needed to be replaced. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 141,000.
- Air bags
TL* takata recall. The contact owns a 2007 mazda CX9. The contact received notification of nhtsa campaign number: 16v356000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part…
TL* takata recall. The contact owns a 2007 mazda CX9. The contact received notification of nhtsa campaign number: 16v356000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 01/10/2017*ct updated 01/11/17.*jb
- Electrical system
Back in 2011 (my mazda CX-9 was only 4 yo), I was driving down the turnpike at 65 mph when my car began to stutter, it would not accelerate and it came to an idle. Thankfully I was near the shoulder of the road so I was able to pull over. south motors mazda dealership stated the computer (pcm)…
Back in 2011 (my mazda CX-9 was only 4 yo), I was driving down the turnpike at 65 mph when my car began to stutter, it would not accelerate and it came to an idle. Thankfully I was near the shoulder of the road so I was able to pull over. south motors mazda dealership stated the computer (pcm) was fried. It was replaced under warranty. current day: 2016. My car began having the same symptoms last week when driving 15 mph in a residential area. My car currently has approximately 99,500 miles. had my car towed to dealership. ocean mazda stated the pcm and 3 coils are fried again. upon reading consumer reviews on 2007 mazda CX-9, it seems this IS a common issue. I am livid that this issue has not been addressed as a recall as there IS obviously a defect in either the coils misfiring or mazda's pcms are defective. I will be discussing this issue with my dealership today in attempt to not pay over $1900 parts and labor as quoted by ocean mazda.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Lower ball joint separation
In an July 7,2015 letter to NHTSA, Mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (MY) 2007 through 2014 Mazda CX-9 vehicles (NHTSA Recall No. 15V-451,Mazda 8515G).Mazda indicated that damage to the ball joint boot may allow water to enter the…
In an July 7,2015 letter to NHTSA, Mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (MY) 2007 through 2014 Mazda CX-9 vehicles (NHTSA Recall No. 15V-451,Mazda 8515G).Mazda indicated that damage to the ball joint boot may allow water to enter the front suspension ball joint fitting during use which may result in premature ball joint wear and a progressively looser joint.In January 2014, Mazda implemented redesigned lower control arms in production vehicles to improve the durability of the lower ball joints.The redesign involved changing the shape of the top surface of the ball joint boot cover and adding a suspension plate to the undersurface of the knuckle.Mazda's recall will replace the defect lower control arms with the redesigned parts.ODI's analysis of information collected during PE15-022 identified a total of 62 ball joint separation incidents, including 34 identified in ODI complaints and 31 identified in Mazda complaints and field reports (3 of the Mazda records involve vehicles/incidents that were also reported to ODI).When Mazda's design change was implemented, most of the field experience related to lower ball joints involved complaints of noise and premature wear-out.Only 1 of the ODI and 6 of the additional Mazda separation complaints identified in ODI's analysis were reported prior to January 2014.Significant increases in the number and trend in separation complaints were observed in 2015, when 30 of the ODI complaints and 16 of the additional Mazda complaints were reported.The report trend appears to be accelerating, with 29 of the reports received after ODI opened PE15-022 on June 9, 2015.There has been one crash reported to ODI related to the alleged defect (VOQ 10746510). This investigation is closed based on Mazda's recall.The 34 VOQs associated with this investigation are: 10747358, 10746510, 10744897, 10743509, 10736229, 10735938, 10734763, 10734302, 10734290, 10733813, 10732578, 10732217, 10732154, 10731850, 10730736, 10730280, 10730143, 10730114, 10726622, 10726480 10726448, 10726168, 10725839, 10725567, 10725488, 10725427, 10725390, 10717510, 10714469, 10695142, 10668978, 10648429, 10640541, 10546535
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10244671Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10232299Speedometer replacement procedure
- 10226924If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location)
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10225724Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213430Excessive condensation or water within the headlamp assembly caustion
- 10213429Paint damage Mazda pocket paint guide
- 10213427HandsFree bluetooth module and/or text messaging troubleshooting procedure
- 10213425Speedometer replacement procedure
- 10213423Siriusxm satellite radio registration transfer after unit replacement
- 10213422Proper usage of driver's floor mat.
- 10213421Condensation/Fog in front and rear combination lights
- 10213417Passenger fAirbag deactivation (PAD) indicator light illumination
- 10213401Mazda Service Support MX Connect MTips
- 10213398Clunk/bang/buzz noise during first forward movement after sitting
- 10213387Shock absorber replacement guidelines
- 10213385Stains appear on wheels
- 10213336Engine Coolant Leak from lower radiator hose Some vehicles may exhibit an engine coolant leak (A) between the lower radiator hose (B) and the thermostat housing
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213331Sulfur smell from exhaust system.
- 10213330PreMixed long life "FL22" Engine Coolant
- 10213329Engine Start /Stop Procedure with room fuse removed
- 10213326Mazda guidelines for factory scheduled maintenance
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208567Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Every Mazda CX-9 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.