2002 Mercedes Benz E320
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2002 Mercedes Benz E320. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
23 complaints1 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Visibility › Sun/moon roof assembly
TL* the contact owns a 2002 mercedes benz E320. The contact stated that the sun roof was unable to be opened and that the sun roof glass had become indented. Neither the dealer nor the manufacturer had been notified of the failure. The contact received notification of nhtsa campaign number…
TL* the contact owns a 2002 mercedes benz E320. The contact stated that the sun roof was unable to be opened and that the sun roof glass had become indented. Neither the dealer nor the manufacturer had been notified of the failure. The contact received notification of nhtsa campaign number: 19v918000 (visibility) for another mercedes-benz vehicle which she linked to the vehicle. The vehicle was not repaired. The failure mileage was approximately 200,000. *bf*jb
- Air bags
Srs light IS on
- Service brakes
On april 25, 2016, I noticed that a white brake system indicator light came on while the engine was running. I was driving on a city street at about 10 mph in traffic. Despite the white warning light, the foot brakes still held. It said "service brakes , visit workshop". I immediately drove to the…
On april 25, 2016, I noticed that a white brake system indicator light came on while the engine was running. I was driving on a city street at about 10 mph in traffic. Despite the white warning light, the foot brakes still held. It said "service brakes , visit workshop". I immediately drove to the sole authorised agent in trinidad, who ran some diagnostic tests on the car. They indicated that I needed to replace the defective sbc unit at an approximate cost of usd 3,000.00 plus usd 365.00 for labor. This, I could not afford as the total cost IS quite exorbitant and surprising. After leaving the dealership and towards driving home, the red brake system indicator now lit up and I heard a loud warning signal. The warning sign said to stop the car, which I immediately did and managed to park the car at a friend's home as I could not reach my home. The car now had very little or no foot brakes and I had to depress the brake pedal right down in order to stop the car. I was driving at about 10mph in city traffic and this "no brakes" situation resulted in extreme danger to both me, my wife, pedestrians and other traffic. I was later informed that these sbc units were found to be defective and were previously recalled by mercedes benz, but I as an owner was never notified. In addition, the sole agents in trinidad for mercedes benz IS refusing to honor the recall and change the sbc unit free of charge. I need urgent assistance in this matter either from mercedes benz USA or mercedes benz germany as I am a hapless victim of this mercedes benz sbc recall. Please note that even though the car was purchased new in september 2005, it has barely completed 58,000 miles. Since the car was bought, it has only been maintained and serviced by the sole mercedes benz agent in trinidad.mercedes benz recall number 2005070007 and 2005110001 and/or 2004050014
- Electrical system
TL* the contact owns a 2002 mercedes benz E320. The contact stated that the fuse box and the computer burned. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The vin was not provided. The failure mileage was 83,000.
- Power train
While decelerating onto highway from on ramp, the transmission seems to slip out of gear. This has happened several times. It's IS a scary situation to lose power as you merge into highway. I coasted to brake down lane. I shifted back into park gear to reset, then back into drive gear to resume travel. This has happened two more times since. Can be a dangerous in heavy traffic roadways.
- Fuel system, gasoline
TL* the contact owns a 2002 mercedes benz E320. The contact stated that while driving at various speeds, there was a gasoline fuel odor emitting from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was unavailable. The failure mileage was unknown.
- Engine · Suspension
The car started having very strong vibrations at idle speed when car IS in reverse or drive and stopped at a standstill with brake. Took it to shop and was informed that the vehicles motor mounts were in need of replacement, to the tune of over 600.00. Once again I have read a similar complaint in…
The car started having very strong vibrations at idle speed when car IS in reverse or drive and stopped at a standstill with brake. Took it to shop and was informed that the vehicles motor mounts were in need of replacement, to the tune of over 600.00. Once again I have read a similar complaint in the database and really want to know why mercedes has not acknowledged the fact that this IS a trend in the vehicles and come up with some type of recall or fix for the situation... Maybe most owners just unbegrudgingly pay whatever necessary to have their cars fixed oblivious to the fact that mercedes claim to fame IS quality,reliability and longevity. I for one do not think that a car costing over 60,000.00 should be plagued by so many deficient manufacturing problems. *tr
- Electrical system · Exterior lighting
The temperature led has completely gone out and the clock/gear selection led IS unreadable... I believe seeing another complaint of the same type in the database, don't remember the model but was wondering why if this IS a trend does mercedes not have a fix for the situation. I realize that the…
The temperature led has completely gone out and the clock/gear selection led IS unreadable... I believe seeing another complaint of the same type in the database, don't remember the model but was wondering why if this IS a trend does mercedes not have a fix for the situation. I realize that the warranty IS only good for so long but if other cars all have similar problems it seems as if mercedes would want to protect the reputation of quality durability and excellence behind their name. *tr
- Air bags
Exact date of incident not known I am third owner of car and have known the second owner the entire time of her ownership. The srs light on the dash stays lit at all times, as does the passenger side airbag off indicator. Was wondering if this was a one incident type or if this IS a trend among older e320's that are out of warranty. *tr
- Air bags
TL* the contact owns a 2002 mercedes benz E320. While driving approximately 10 mph, another vehicle crashed into the rear passenger side door of the contact's vehicle. The air bags deployed and metal shavings came out of the air bags. The contact was injured and required medical attention. A police…
TL* the contact owns a 2002 mercedes benz E320. While driving approximately 10 mph, another vehicle crashed into the rear passenger side door of the contact's vehicle. The air bags deployed and metal shavings came out of the air bags. The contact was injured and required medical attention. A police report was filed. The vehicle was taken to an independent mechanic who stated that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. updated 01/27/15
- Engine and engine cooling
TL* the contact owns a 2002 mercedes benz E-320. While traveling 45 mph, the contact noticed that the vehicle had began to vibrate uncontrollably. The vehicle was taken to the dealer where the contact was informed that the motor mounts needed to be replaced. The vehicle was not repaired. The current and the failure mileages were 83,000. the vin was not available.
- Electrical system › Ignition · Steering
TL* the contact owns a 2002 mercedes E320. The contact stated that the power steering seized. The vehicle was taken to the dealer and the contact was informed that the steering lock failed and needed to be replaced. The failure mileage was 73,828 and the current mileage was 75,000. updated…
TL* the contact owns a 2002 mercedes E320. The contact stated that the power steering seized. The vehicle was taken to the dealer and the contact was informed that the steering lock failed and needed to be replaced. The failure mileage was 73,828 and the current mileage was 75,000. updated 11/29/11 *bf the consumer stated when she returned to her vehicle and inserted the key, it would not turn. The indicator said to remove the key. The consumer then made several attempts to start the car each time removing the key as directed. The tow truck driver informed the consumer, the steering lock malfunctioned. updated 02/28/12
- Power train
TL* the contact owns a 2002 mercedes benz E320. The contact stated that while driving 35 mph the vehicle began to vibrate followed by an abnormally loud clunking noise. Immediately after, the vehicle came to a halt and she was unable to continue driving. The vehicle was towed to the dealer who…
TL* the contact owns a 2002 mercedes benz E320. The contact stated that while driving 35 mph the vehicle began to vibrate followed by an abnormally loud clunking noise. Immediately after, the vehicle came to a halt and she was unable to continue driving. The vehicle was towed to the dealer who diagnosed that the power train dropped due to four loose screws. As a result, the transmission needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 109,000 and current mileage was 109,200.
- Service brakes, electric
The vehicle accelerates when I am coming to a stop;this has happened about 5-6 times. On may 23, 09 I was almost stopped in a parking place and the car started bucking against my application of the brake and it was about 30 yards before the vehicle struck another vehicle and stopped. On feb.13 of…
The vehicle accelerates when I am coming to a stop;this has happened about 5-6 times. On may 23, 09 I was almost stopped in a parking place and the car started bucking against my application of the brake and it was about 30 yards before the vehicle struck another vehicle and stopped. On feb.13 of this year I was stopping at a stop sign and the vehicle again started accelerating. Placing the gear into neutral saved another crash. The speed of the vehicle at the time of the incidents has been only about 2 mph. I know that "others" like to claim confusion, driver error, etc. I am absolutely certain that such has not been the case and I have a passenger witness to these incidents and what I did the vehicle simply overpowers my attempts to brake and bucks like a wild horse. . I have had the vehicle examined by several garages and they say that w/o the ability to recreate the incident a diagnosis cannot be made. The incident 5- 29-09 did result in damages. Newport beach police were called. The feb 13 2210 incident did not result in damages (unless you are including being terrified of a crash). *Tr
- Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
Tl*the contact owns a 2002 mercedes benz 320E. while driving 50 mph, the contact heard a knocking sound underneath the vehicle. she drove the vehicle to her residence and the noise recurred three days later after the vehicle had been warmed up. the vehicle was towed to the dealer and they stated…
Tl*the contact owns a 2002 mercedes benz 320E. while driving 50 mph, the contact heard a knocking sound underneath the vehicle. she drove the vehicle to her residence and the noise recurred three days later after the vehicle had been warmed up. the vehicle was towed to the dealer and they stated that the catalytic converter was defective and needed to be replaced. the vehicle has not been repaired. the manufacturer was notified and stated that they were not liable for the repairs. the current mileage was 103,200 and failure mileage was 103,000. updated 03/17/09. *Lj when the consumer picked the vehicle up after having it serviced, it began to make a loud noise. The consumer returned to the dealer and was told the converter had gone bad. The consumer stated there was no noise prior to taking the vehicle in to the dealer. Updated 03/17/09. *Jb
- Engine and engine cooling › Engine
I was recently told that my 2002 mercedes-benz ml320 had an oil leak inside the engine and required a complete engine overhaul for $5,725.00. *tr updated 12-12-07. *kb updated *jb
- Electrical system › Instrument cluster/panel
The pixels on the instrument cluster of the 2003 mercedes benz E320 failed, conveying garbled information or no information at all. I am the second owner that purchased the car in june 2005, and mercedes benz refused to repair it under the 3 year warranty, claiming the mileage, 87000, was too high for warranty repair. *ak
- Power train › Automatic transmission › Gear position indication (prndl)
My 2002 mercedes-benz E320 SE has 29000 miles on it and out of warranty. On the dash in the lower right hand corner IS the gear selection position indicator and clock module. In december the unit malfunctioned and IS unreadable. I have tried to get someone to fix it but no one will do it because…
My 2002 mercedes-benz E320 SE has 29000 miles on it and out of warranty. On the dash in the lower right hand corner IS the gear selection position indicator and clock module. In december the unit malfunctioned and IS unreadable. I have tried to get someone to fix it but no one will do it because it's out of warranty. IS there any recourse for me at this time? IS this a first for mb? I am filing this report to alert others of this problem. Thank you in advance. *jb
- Steering › Linkages › Knuckle › Spindle › Arm · Suspension
E320 4 matic (all wheel drive)2002. noise in the right front suspension when going over speed bumps, or a dip/incline in the pavement then coming back to normal level.*ak steering wheel makes noise when turning in warm weather mercedes benz has determined that the first problem noise IS…
E320 4 matic (all wheel drive)2002. noise in the right front suspension when going over speed bumps, or a dip/incline in the pavement then coming back to normal level.*ak steering wheel makes noise when turning in warm weather mercedes benz has determined that the first problem noise IS inherent in the design of their E320 4 matics and can not be repaired. this noise issue however does affect the resale of the car, and also can not be starmarked certificed by mercedes to be resold on their pre-owned used car lot. one of the starmarked areas IS no noise issues coming from the suspension. the steering wheel noise IS another inherent problem with all e320's. their attempt to fix it has not lasted. in both cases their IS no determination as to whether either could cause an accident. the end result IS that the owner will suffer when the car IS to be traded in or sold to a third party. the value of the car IS substantially reduced by these inherent defects that can not be corrected as proven. also their starmarked vehicle requirements would eliminate this car from being put for sale on their pre-owned lot due to the suspension noise not being able to be repaired. the other problem will occurr if the weather IS warm and so therefore it could or could not be happening at the time of the sale.
- Structure
Problems with instrument panel lighting.*mr it IS impossible to read the temperature and odometer reading while driving in daylight. the consumer saw the 2003 model and the lighting has been changed. the consumer feels the 2002 model should be recalled. *nlm
- Service brakes, hydraulic
When applying brakes pedal exceeds to the floor,causing extended stopping distance. *Ak
- Equipment › Other › Owners/service/other manual
The vehicle experienced a flat tire, the tire was replace with the spare that came with the vehicle and the lug nuts with the original tire, it appears that the spare tire uses different size lug nuts than the original wheel, as a result of using the incorrect lug nuts the brakes were damaged…
The vehicle experienced a flat tire, the tire was replace with the spare that came with the vehicle and the lug nuts with the original tire, it appears that the spare tire uses different size lug nuts than the original wheel, as a result of using the incorrect lug nuts the brakes were damaged, there are no labels or warnings in the pocket guide stating to use the addition lug nuts provided when using the spare tire. nlm
- Engine and engine cooling › Engine › Gasoline
When applying gas from a stop, vehicle will hesitate and then stall. This has happened 25 times, dealer cannot find a cause. *ak dealer replaced mass air flow sensor, but problem still exists. manufacturer advised customer that customers who drive with two feet may experience some engine hesitation. *tt
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10235972Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016
- 10186142Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
- 10186141NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
- 10186135If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
- 10181124Harsh engagement when changing gear range from P to D or R
- 10181123Harsh engagement when changing gear range from P to D
- 10179951AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
- 10167561Xenon burner inoperative or flickers
- 10167553Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
- 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
- 10167489Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001762 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001192 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001195 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001477 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001492 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001495 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001600 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. P001662 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001700 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft.
- 10167000Surface damage on steering wheel trim
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166090Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjustment can only be adjusted for 2 sec with the seat adjustment switch (seat can only be adjusted in longitudinal direction in fits and starts). 5. Function "Collision avoidance when folding down the rear seat backrest" not functioning (seat fails to move forward when the rear seat backrest is folded down).
- 10151959Seat belt extender toothed rack sluggish or makes noises
- 10151948Display of suspension setting in head unit implausible
- 10151924Liftgate intermittently does not open fully
- 10136031Engine noises (rattling) after engine start
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10135598Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
- 10044222Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given.
- 10044181Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172.
- 10044180Xentry: 'airmatic- service required' or 'elc- service required' in display- 'fc5151- B22/3 (rear axle sensor): signal implausible' stored.
Every Mercedes Benz E320 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.