2005 Mercedes Benz E320
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › E320 › 2005
These records cover every 2005 Mercedes Benz E320. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2005 Mercedes Benz E320. Newest first.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk and remedy
Risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk and remedy
Risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk and remedy
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Owner complaints
231 complaints10 involved a crash4 involved a fire15 injuries4 deaths
What owners report most
Latest complaints
- Service brakes
There has not been an incident report, however, my brakes failed while driving and I pulled over. This is the fault the SBC System which has an Extended 25 year warranty. I brought it into Mercedes prior to complete failure, but they only replace the Pressure Reservoir. It must be returned to Mercedes for the SBC UNIT replacement.
- Visibility
The contact owns a 2005 Mercedes-Benz E320. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
The contact owns a 2005 Mercedes-Benz E320. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated she had trapped her finger in the sunroof. The contact stated that the sunroof was loose. The failure mileage was unknown. Parts distribution disconnect.
- Service brakes
A warning in Red came up on the dashboard which said something like "catastrophic break failure" ..I was going slow about to stop at the Red light and the brakes did not work and I hit a mini van
- Service brakes
car break looses 70% of its pressure and only left with 30% break. It happened 3-4 times already. break booster malfunction sign comes up. When i restart the car, malfunction sign goes away and it run ok for few days till it happen again. I am not driving it right now. it can cause serious accident at high speed
- Service brakes
Break booster malfunction sign popped up 3-4 time while driving and I lost 70% of the break. Luckily it happened on local road at speed under 30mph. It is very dangerous and can result in an accident
- Service brakes
While driving in highway, SBC brake failure warning and failure. Fortunate to be able to come to a stop without crashing into a car ahead since had plenty of time and distance to slowly come to a stop even with reduced braking power. If traveling in rush hour would likely have rear ended a…
While driving in highway, SBC brake failure warning and failure. Fortunate to be able to come to a stop without crashing into a car ahead since had plenty of time and distance to slowly come to a stop even with reduced braking power. If traveling in rush hour would likely have rear ended a stopped car in front and potentially causing serious injury and damage! This is a known issue with Mercedes, and there is an extended 25 year warranty on the vehicle but for some reason, my vehicle was not included in the recall: NHTSA CAMPAIGN ID: 04V296000 2005 Mercedes e320 automatic sedan. I had the dealer replace parts of the the SBA brake unit once, but it has since reappeared on an intermittent basis usually during cold start and then it goes away in a few seconds while pulling out of a driveway, but this time it occurred after having driven for awhile on a freeway Please investigate to include additionally affected vehicles!!!
- Service brakes
Brake warning lights flashed and brakes failed
- Service brakes
Please see this discussion... 2005 Mercedes E320 SBC brake system should be recalled. Thanks for considering!
- Exterior lighting
Instrument panel not working for last couple of months or longer did not drive for several weeks before
- Visibility
The contact owns a 2005 Mercedes-Benz E320. The contact received a recall notification for NHTSA Campaign Number: 19V918000 (Visibility) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2005 Mercedes-Benz E320. The contact received a recall notification for NHTSA Campaign Number: 19V918000 (Visibility) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel/propulsion system
The passenger compartment smells like gasoline. This is due to an issue that was already investigated by nhtsa however the warranty that was extended is expired by two years. I just purchased this vehicle used and it is unsafe to drive. It did not smell like gas a few weeks ago when it was purchased. The odor is very strong in the passenger compartment.
- Fuel/propulsion system
Filled up gas tank and had fuel odor inside car and fuel leaking outside the car until fuel level was around 3/4 of a tank. I believe that mine falls under all the other problems listed for fuel leaks for other W211 mercedes. the extended warranty for this was only allowed for original owners and not for anyone that purchased used.
- Visibility
TL* the contact owns a 2005 mercedes-benz E320. The contact received notification of nhtsa campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. Parts distribution disconnect.
- Air bags · Seats · Unknown or other
Srs warning light on. replaced seat control a 211 870 05 26. no help. service technician could not find the problem. service decided to replace entire seat frame at a cost in excess of $2,800 including parts and labor. srs code was identified when the car was stationary and just started in enclosed parking space with door open.
- Visibility › Sun/moon roof assembly
TL* the contact owns a 2005 mercedes benz E320. The contact stated that the rubber seal around the sunroof shifted out of place and allowed rain water to enter the vehicle. The contact stated that the water also entered the instrument panel and caused several electrical system failures. The carpet…
TL* the contact owns a 2005 mercedes benz E320. The contact stated that the rubber seal around the sunroof shifted out of place and allowed rain water to enter the vehicle. The contact stated that the water also entered the instrument panel and caused several electrical system failures. The carpet was also soaked from the water. The contact also stated that it was difficult to start the vehicle due to the electrical failures. The contact placed tape around the sunroof to prevent further water intrusion. The vehicle was not taken to be diagnosed nor repaired. A dealer was not notified of the failure. The vehicle was included in nhtsa campaign number: 19v918000 (visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.
- Service brakes
Driving down the road at highway speed and red warning lights come on and no brakes
- Unknown or other
I made an appointment with mercedes of little rock and referenced mfg recall # 2019120012 and nhtsa recall # 19v918. when I showed up this morning at the dealership service center, I was told there IS no recall on this vehicle. I attempted to show them the webpage information with my phone and…
I made an appointment with mercedes of little rock and referenced mfg recall # 2019120012 and nhtsa recall # 19v918. when I showed up this morning at the dealership service center, I was told there IS no recall on this vehicle. I attempted to show them the webpage information with my phone and they said if it doesn't show under their vin lookup, there IS nothing they can do. IS there a way to appeal or other recourse? thank you
- Service brakes
I was stopped at a light (luckily) and my car started rolling forward. I pressed the brakes harder and they went to the floor and the car continued rolling forward. I threw the car into park and turned on my hazards. the police showed up. he tried putting the car in drive to get it off the road…
I was stopped at a light (luckily) and my car started rolling forward. I pressed the brakes harder and they went to the floor and the car continued rolling forward. I threw the car into park and turned on my hazards. the police showed up. he tried putting the car in drive to get it off the road but it wouldn't go into gear. my husband showed up, turned the car off and then on and the car was able to be moved to a close parking lot. when we brought it to a mercedes dealership, they found codes (c233d, c22bc, c23bd, c223c, c26de, c25d5) for pressure system failure and pressure failure to all four tires at the same time. we were told that the brakes needed to be flushed before any sensotronic warranty work would be reimbursed. so we paid $465.99 to have them flushed and were told that the system was retested and no problems were found. I was given instructions by the technician that when this happens again, brake early and press the brakes really hard. if we get a different code next time, they will be covered under the warranty. we have been in contact with mercedes and they have referred us back to the expertise of the dealership.
- Air bags
Takata recall: the srs light in my vehicle has been on for a while. It just happened overnight without any reason. My concern IS what would happen if I got into an accident, would the air bags still work. I'm wondering if this issue comes from the manufacture because I have heard of some of the benz from this year with the same issue
- Air bags
Car was elevated on a 2 post car lift and we were working on the underside of the body. 2 sharp blows were struck on a bolt head on the underside of the car with a hammer in an effort to loosen the bolt. After the second blow, the drivers side side airbags deployed. The car was stationary, the transmission was in neutral and the ignition key was turned to the accessory position.
- Air bags
TL* takata recall. The contact owns a 2005 mercedes-benz E320. While the contact was driving at a low rate of speed, another vehicle switched lanes into the path of the contact's vehicle. The contact swerved to the right and crashed into a curb to avoid the other vehicle. Some of the air bags…
TL* takata recall. The contact owns a 2005 mercedes-benz E320. While the contact was driving at a low rate of speed, another vehicle switched lanes into the path of the contact's vehicle. The contact swerved to the right and crashed into a curb to avoid the other vehicle. Some of the air bags deployed. Smoke appeared inside and outside the front passenger side of the vehicle. There were no injuries. The insurance company towed the vehicle to a facility. A police report was not filed. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was not available.
- Service brakes
Complete brake failure while driving. Pulled out of the parking lot (brake working at this time) on to a city street. This was a divided multiple lane road, with the car traveling in the center lane. A few minutes later the car could not be slowed or stopped. An intersection with traffic light was…
Complete brake failure while driving. Pulled out of the parking lot (brake working at this time) on to a city street. This was a divided multiple lane road, with the car traveling in the center lane. A few minutes later the car could not be slowed or stopped. An intersection with traffic light was ahead, with multiple cars in front. Switched off the ignitiom of the car to slow it down. Took a turn off at the intersection. The car ran over the curb and came to rest next to a gas station.
- Electronic stability control (esc) · Engine · Service brakes
Car shut off randomly by going safe mode while driving, constant break warning in bright red " break visit workshop" I went to multiple shops and a consistent electrical issue but, problem to be determined, car has been checked multiple times before I purchased it from the used car dealer with the…
Car shut off randomly by going safe mode while driving, constant break warning in bright red " break visit workshop" I went to multiple shops and a consistent electrical issue but, problem to be determined, car has been checked multiple times before I purchased it from the used car dealer with the srs light on, I did not know what it was. The car has had the alternator replaced 3 times, both batteries twice, one short was found in faulty wiring harness in truck being pinched. The dealer would deny sbc unit recall every time I called fletcher jones, and only gave me the option to pay them for a diagnosis and then they will determine if its faulty instead of my life being risked as well as those around me I finally tracked down the number for corporate and I got conformation from mercedes corporate say my vin was included in the list. the car would leave me without breaks, power steering multiple times and always without notice occurring mostly on the freeway. The sbc unit was eventually replaced by a supposed authorized shop and I still have not received any reimbursement and then the same problems occurred shortly after the repair. The electrical issue had drained the batteries yet again so the car was garaged at my parents where it eventually caught fire in that location which makes this whole ordeal even more outrageous due to mercedes major lack of concern with this and they still want me to pay them to fix it before they will even decide to do anything. I have many different quarterly report print outs as well, out of the 100S of 1000s documented to possible 2 million total faulty cars , my car had almost all of different safety issues reported. Bought car @ 73K mi, caught fire, blew hole in manifold @ 123K, just isn't right, seems they are trying to cover up true amount of faulty cars in us by asking confidentiality by nhtsa granted blacked files illegible
- Service brakes
I was driving and my brakes failed causing me to almost crash. I was on a busy interstate and had to immediately get to edge of road and turn my car off and the restart.. Took to a aoto shop. Found out that it was the sbc ABS brake system. Was notified of a recall
- Electrical system · Engine · Fuel/propulsion system
Battery light came on so it was charged then reconnected, everything good, turn key to on position everything good, turn key to start and bang! Loud bang and white smoke everywhere, engine continued to smoke for several minutes after explosion, hole in front of engine
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel Leakage From The Fuel Tank
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and…
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
- Driver Air Bag Circuit High Resistance
Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty…
Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008323Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check housing cover of lamp unit for natural fogging or condensation as per LI82.10-P-078301. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. Note: Order service covers and desiccant packs based on the validity description. 1. Remove headlamps. 2. Remove all grommets from outlet openings. 3. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation diaphragm to work properly! 4. Remove existing service cover. 5. Place desiccant packs into the new service covers and bolt down (Picture_01). 6. Glue the new diaphragm onto the intended surface at the service cover (Picture_02). Note: The bonding surface must be clean and dry. 7. Attach service cover with desiccant pack at headlamp. 8. Install headlamp. To ensure that the desiccant pack (absorption) acts effectively, the headlamp has to be air-sealed. Observe or check the following points for this: 1. Seals at the central connector must all be present and correctly fitted (Picture_03). 2. The new transparent diaphragm must be correctly bonded (Picture_04). 3. Check headlamp housing for any external damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10252770As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This Mars Red paint is sometimes referred to as Fire Opal. The purpose of this update is to alert you that: 1. The Settlement has received final approval. The Settlement will go into effect on March 11, 2024. As of that date, customers are eligible to receive extended warranty coverage under the Settlement. 2. Under the Settlement, an eligible customer might receive extended warranty coverage as of the date the vehicle is presented to your dealership OR certain customers might have validated Qualified Future Repair claims, making them eligible for a different level of coverage. To determine if a customer: (a) is eligible for extended warranty coverage; and (b) what level of warranty coverage is available to them, please refer to the Service Packages section in VMI/Netstar. 3. Damage code 21800 (damage type 00) must be used for warranty claims covered pursuant to the Settlement. Please note that you should only claim for the percentage of warranty repair cost reflected in VMI/Netstar (see below, e.g., for Period Two, claim only 50% of warranty repair cost). 4. Before the dealership agrees to perform any work: The customer should be given a Repair Order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customers contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the Repair Order before the repair is performed.
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10235972Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016
- 10205233Mobile phone cotacts are not transferred completely.
- 10205225Headlamps fogged.
- 10186142Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
- 10186141NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
- 10186135If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
- 10181124Harsh engagement when changing gear range from P to D or R
- 10181123Harsh engagement when changing gear range from P to D
- 10179951AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
- 10167561Xenon burner inoperative or flickers
- 10167553Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
- 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
- 10167489Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001762 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001192 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001195 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001477 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001492 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001495 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001600 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. P001662 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001700 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft.
- 10167000Surface damage on steering wheel trim
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166103The controls on the partially electric seat adjustment switch stick or are loose or broken.
- 10166092Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.
- 10166090Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjustment can only be adjusted for 2 sec with the seat adjustment switch (seat can only be adjusted in longitudinal direction in fits and starts). 5. Function "Collision avoidance when folding down the rear seat backrest" not functioning (seat fails to move forward when the rear seat backrest is folded down).
- 10166084Rubbing noises at the point at which the covering rubs against the cover. Only occurs on vehicles with the sport package .
- 10166083Rubbing noises arise between the covering and cover of the sidebag
- 10166082Noises from area of seat adjuster or cushion frame.
- 10166081Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.
- 10158329Oil in engine wiring harness
- 10151959Seat belt extender toothed rack sluggish or makes noises
- 10151948Display of suspension setting in head unit implausible
- 10151924Liftgate intermittently does not open fully
- 10136031Engine noises (rattling) after engine start
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10135598Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
- 10057060Mercedes- benz : see document search button for owner letter . In our continuing efforts to enhance the satisfaction of our customers, mercedes- benz has decided to extend warranty for certain fuel tank components vehicles which covers the fuel assembley, fuel sender, gasket & pump
- 10044222Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given.
Every Mercedes Benz E320 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.