2012 Mercedes-Benz Sprinter 3500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes-Benz › Sprinter 3500 › 2012
These records cover every 2012 Mercedes-Benz Sprinter 3500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2012 Mercedes-Benz Sprinter 3500. Newest first.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Risk and remedy
Risk
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and…
Risk and remedy
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Owner complaints
21 complaints1 involved a crash1 involved a fire2 injuries1 deaths
What owners report most
Latest complaints
- Service brakes
This vehicle was subject to NHTSA Recall Number 19V003 involving failure of rear wheel speed sensors. The recall was completed by a dealer in April 2022 at 70,466 miles. At just under 90,000 miles in August 2026 a failure was indicated for the right rear wheel speed sensor. Error code C003A…
This vehicle was subject to NHTSA Recall Number 19V003 involving failure of rear wheel speed sensors. The recall was completed by a dealer in April 2022 at 70,466 miles. At just under 90,000 miles in August 2026 a failure was indicated for the right rear wheel speed sensor. Error code C003A indicated on OBD-II scanner. This failure triggered ABS, ASR/ABS and EPS warning lights for functions including antilock braking, traction control and stability control. This also triggered a check engine light and speed control was disabled. The owners manual indicates a risk of accident. Dealer and MB says there is no additional warranty or action for the wheel speed sensor that repeatedly fails.
- Electronic stability control (esc)
The contact owns a 2012 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was contacted, and it was confirmed that the part was not yet…
The contact owns a 2012 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was contacted, and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
- Unknown or other
When starting the vehicle it may take several times turning the ignition switch to start the vehicle.it may start each time for weeks and then you might try 30 tomes before it would start again. If one had an emergency and needed to find a doctor quick you would be hoping that it would start. I…
When starting the vehicle it may take several times turning the ignition switch to start the vehicle.it may start each time for weeks and then you might try 30 tomes before it would start again. If one had an emergency and needed to find a doctor quick you would be hoping that it would start. I would encourage someone to google" why want my sprinter start" one could see how wide speed this IS in the sprinter world. This has happen several times from 2017-2021.
- Engine
The contact owns a 2012 mercedes-benz sprinter 3500. The contact stated that the vehicle intermittently failed to start up after multiple attempts, without warning. The contact called several unknown dealers and was informed that the vehicle needed to be diagnosed to determine the cause of the…
The contact owns a 2012 mercedes-benz sprinter 3500. The contact stated that the vehicle intermittently failed to start up after multiple attempts, without warning. The contact called several unknown dealers and was informed that the vehicle needed to be diagnosed to determine the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 11,400.
- Vehicle speed control
On or about march 11TH, I went to mercedes benz of 4000 n. Main street, gainesville fl. To schedule an appointment for the safety recall nhtsa campaign number 21v042000 on my 2012 sprinter 3500 ( vin wda pf4ca2c9519207,production date 04/12/2012). I met with michael potteiger, asst. Service…
On or about march 11TH, I went to mercedes benz of 4000 n. Main street, gainesville fl. To schedule an appointment for the safety recall nhtsa campaign number 21v042000 on my 2012 sprinter 3500 ( vin wda pf4ca2c9519207,production date 04/12/2012). I met with michael potteiger, asst. Service manager. To my dismay, mr. Potteiger informed me that there was no such recall and that mercedes addressed the issue of failed rear wheel speed sensors by extending the warrantee period. In other words, the sensors could only be replaced after they failed. Since nhtsa part 573 safety recall report 21v-042 dated feb 03, 2021 indicates that the planned dealer notification date was feb 22, 2021 there IS no doubt that the dealership was aware of the recall and deliberately refused to provide the remedy as described in the recall report. Request that you take necessary action to immediately correct this violation of federal law to prevent possible future adverse consequences. Thank you.03
- Unknown or other
I( have owned this vehicle for 4 years and I cannot count the times it failed to start. When you tried to start it the engine never would turn over.some times I would try to start it for dozens of times before the engine would turn over. This could be s serious problem for senior people. I have…
I( have owned this vehicle for 4 years and I cannot count the times it failed to start. When you tried to start it the engine never would turn over.some times I would try to start it for dozens of times before the engine would turn over. This could be s serious problem for senior people. I have seen several similar problems on the sprinter forum. The vehicle has never failed to start. It might take you 30 times or sometimes it starts on the first turn of the key
- Air bags · Unknown or other
My son christopher john lee howard was IS tragic accident in dallas on sept 11,2020 and died as a result severe injuries internal injuries that lead to major bleeding of the stomach and upper torso.*dt*dt*jb
- Power train · Vehicle speed control
This sprinter IS a winnebago 170X rv conversion. on multiple occasions since buying the vehicle in 2016 we have experienced a sudden loss of power while driving. The engine remains on but the transmission IS not engaged. stopping the vehicle and restarting clears up the problem temporarily but…
This sprinter IS a winnebago 170X rv conversion. on multiple occasions since buying the vehicle in 2016 we have experienced a sudden loss of power while driving. The engine remains on but the transmission IS not engaged. stopping the vehicle and restarting clears up the problem temporarily but it will continue to happen until a failing rear speed sensor IS replaced. the first time this occurred the local mb dealer replaced both rear sensors free of charge even though the vehicle was out of warranty. the second time a wheel sensor failed we were far from home and had to delay our trip several days before the correct part could be installed. I have also found in repair receipts from the prior owner that a rear sensor was replaced when they owned the vehicle. this failure mode - sudden loss of power IS extremely dangerous. It has happened several times on freeways including once in the fast lane where pulling over to the right was impossible. we now carry a spare set of real wheel speed sensors if we find ourselves in a location where mercedes benz parts are not readily available.
- Electrical system · Power train · Vehicle speed control
This IS a second occurance of a problem reported under complaint no. 11094122. this time the vehicle was parked when the warning lights came on (cel, ABS, esc and asc). dealer diagnosed it as a 'malfunctionning rpm sensor'.
- Electronic stability control (esc) · Fuel/propulsion system · Wheels
A thor motor coach on a 2012 mercedes benz sprinter mdb 11K 170 16 0257554 chassis. On 4/17/2019 the def sensor failed on 05/18/2020 the left front wheel speed sensor failed. On 09/14/2020 the battery fault panel blew out. On 10/12/2020 the exhaust gas sensor failed. On 10/22/2020 the left rear…
A thor motor coach on a 2012 mercedes benz sprinter mdb 11K 170 16 0257554 chassis. On 4/17/2019 the def sensor failed on 05/18/2020 the left front wheel speed sensor failed. On 09/14/2020 the battery fault panel blew out. On 10/12/2020 the exhaust gas sensor failed. On 10/22/2020 the left rear wheel speed sensor failed. these failures happened while on trips with no authorized repair facilities within 100 miles leaving the people in the coach in unsafe locations with no cell phone service. this coach has a feature that puts it into a limp mode, that shifts it into low gear with a maximum speed of about 25 mph which IS very unsafe on any highway. this IS promoted as a safety feature when in fact it IS a hazard feature.*dt*jb
- Electronic stability control (esc)
Eight (8) wheel speed indicators have failed at the following mileages: 21,866/26 aug 2015 (2 each rear axle); 22,594/8 sep 2015 ('2 each front axle); 40,996/17 apr 2018 (1 each right rear axle) and (1 each left front axle); 42,319/ 9 may 2018 (1 each right front axle); and 48,041/ 2 oct 2018 (1…
Eight (8) wheel speed indicators have failed at the following mileages: 21,866/26 aug 2015 (2 each rear axle); 22,594/8 sep 2015 ('2 each front axle); 40,996/17 apr 2018 (1 each right rear axle) and (1 each left front axle); 42,319/ 9 may 2018 (1 each right front axle); and 48,041/ 2 oct 2018 (1 each left rear axle). each failure resulted in an induced severe reduction of vehicle speed causing an intense safety environment for our vehicle and other highway traffic. all failures are documented with repairs conducted by an mercedes benze repair facility. non of the failures were explainable by the facilities and was simply a 'shrug of shoulders'. there IS no way to over-ride the induced speed reduction and IS unacceptable. all failures were experienced on major highways or interstates. documentation will be forwarded if requested. please add to nhtsa pe 20014
- Electronic stability control (esc) · Vehicle speed control · Wheels
While driving on the highway in clear weather, abs/bas/esp warning lights turn on causing limited driving due to no ABS braking cruise control, or stability control. This has happened 5 times on various wheels of my sprinter 3500 from 2013-2019. The failure of these sensors causes a very unsafe condition. Besides the safety aspect, repair of these sensors are $500 each occurrence.
- Air bags
We got a notice about recalls
- Unknown or other
Fire - looks like started in fridge area. Couldn't put out and fire department was onsite within 5-6 minutes but total loss by this time. *Dt*jb*dt*jb
- Fuel system, diesel
2012 mercedes-benz sprint. Consumer writes in regard to faulty design that caused injectors to leak spraying fuel over engine bay. Consumer would like reimbursement for repairs. *as *js
- Electronic stability control (esc) · Power train · Vehicle speed control
Drove on interstate expressway at 60 mph when suddenly the engine disconnected from the transmission. Check engine light, ABS warning, esc warning and asc warning light came on. Had to carefully coast to the road shoulder. Turned off engine and checked for obvious problems under the hood, but found…
Drove on interstate expressway at 60 mph when suddenly the engine disconnected from the transmission. Check engine light, ABS warning, esc warning and asc warning light came on. Had to carefully coast to the road shoulder. Turned off engine and checked for obvious problems under the hood, but found nothing. Started engine up again and was able to drive home, although all the warning lights remained on. mb dealer diagnosis showed a malfunctioning wheel speed sensor and replaced it. not exactly a pleasant feeling when you're in expressway traffic and suddenly loose all propulsion!!
- Air bags
TL* takata recall. The contact owns a 2012 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2012 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of delray, 1001 linton blvd, delray beach, fl 33444) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
- Electrical system · Fuel/propulsion system
While in motion and accelerating, vehicle suddenly stalls when abruptly taking foot off accelerator requiring coming to a complete stop, shift to park, restart. after restart, engine operates normally until abruptly taking foot off accelerator. when taking foot off accelerator slowly, engine does…
While in motion and accelerating, vehicle suddenly stalls when abruptly taking foot off accelerator requiring coming to a complete stop, shift to park, restart. after restart, engine operates normally until abruptly taking foot off accelerator. when taking foot off accelerator slowly, engine does not stall. No check engine light goes on. Very dangerous on a left turn or in traffic. I found a similar complaint: ​nhtsa ID number: 10628368
- Air bags
TL* takata recall. The contact owns a 2012 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair for an extended period of time. The dealer…
TL* takata recall. The contact owns a 2012 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair for an extended period of time. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
- Electrical system
Vehicle completely turned off while going 70mph on I95 in jacksonville fl.lost all power for steering, brakes and all indicator lights came on. No power for radio/a/c or anything. Managed to maneuver vehicle in extremely dangerous traffic over 5 lanes onto offing ramp, and stop on side of ramp.…
Vehicle completely turned off while going 70mph on I95 in jacksonville fl.lost all power for steering, brakes and all indicator lights came on. No power for radio/a/c or anything. Managed to maneuver vehicle in extremely dangerous traffic over 5 lanes onto offing ramp, and stop on side of ramp. This was a very horrific experience.the vehicle gave no warning lights, just a mild "beep" type sound and then shut down. After pulling to side of road there were no codes that came up on dash...could of caused fatality. *tr
- Seats
Mercedes unity class b motorhome. consumer writes in regards to passenger seat malfunction and leg injury. *smd the consumer stated his wife sustained a serious leg cut when the passenger seat was moved all the way back, due to the side rails being exposed. *Jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY…
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to NHTSA describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V-042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011223SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readiness Monitors are not fully set within XENTRY: Misfire Monitoring - Injection System Fuel System Monitoring - Injection System, Fuel System, EGR Valve, O2 Sensor NMHC Catalyst Monitoring - NMHC/Diesel Oxidation Catalyst NOx Aftertreatment Monitoring - SCR Catalyst System Boost Pressure System Monitoring - Turbocharger, Charge Air System Exhaust Gas Sensor Monitoring - O2 Sensor, NOx Sensors Diesel Particulate Filter Monitoring - Diesel Particulate Filter System Exhaust Gas Recirculation System Monitoring - EGR Valve and system Remedy: Please complete the required driving conditions to fully set the incomplete Readiness Monitor. DO NOT: - Erase any fault codes. If fault codes are present, process these and allow the readiness drives to clear fault codes. - Flash or SCN code the CDI or SCR control units. - Perform a manual DPF regeneration, unless instructed below. - Disconnect the main battery.
- 11001114Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
- 10236008Important safety recall information.
- 10235998Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing SDI type inflators
- 10235997Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing SDI type inflators
- 10235993recall campaign announcement.
- 10235992Takata airbag recall campaign announcement
- 10235073Emissions.
- 10232322Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: On engine 642 cylinder 6 is affected. On engine 651 cylinder 2 is affected. Cause Charge air from the exhaust gas recirculation is condensed after being introduced into the charge air section. Information: Under certain operating conditions, condensation that has collected in the charge air cooler can enter the combustion chamber to a damaging degree and a damage profile is then generated (connecting rod bent). Remedy Perform following testing and diagnosis operations
- 10231020Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CAN network. Such devices can be but are not limited to, remote start modules, CAN blockers, or high idle modules. Remedy A successful control unit programming session cannot be ensured while aftermarket devices are connected to the vehicle's CAN network. Some of the device companies supply a bypass to allow control unit programming.
- 10214960Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all. The Approved Emission Modification (AEM) Exhaust Aftertreatment Customer Service Measure stops in error
- 102147302020060005 Modification to the emissions control system
- 102147292020040008 Modification to the emissions control system
- 10212902Modification to the emission control system.
- 10207182Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder. 3. Perform a test drive. 4. Locate the oil leak. 5. Perform the repair in accordance with the specific WIS document appropriate for the cause of the oil leak.
- 10206073Various complaints due to aftermarket OBDII device installed
- 10206072"The monitor status this driving cycle (PID 41) can be displayed as disabled in the generic scan tool although no monitor of this group is disabled "
- 102054422020060005 Modification to the emissions control system
- 102054412020040008 Modification to the emissions control system
- 10205221Headlamps and lamps fogged and/or leaking.
- 10205151Coolant, vacuum, temperature fault codes.
- 10202549Replace Wheel Speed Sensors
- 10202548Replace Wheel Speed Sensors
- 10191542Per Mercedes-Benz: In our continuing efforts to assure the proper performance of Mercedes-Benz Sprinter vehicles and to enhance the satisfaction of our customers, MBUSA is extending the warranty of the exhaust gas temperature sensor for the affected vehicles to a total of 11 years/ 120,000 miles from the vehicle's original New Vehicle Limited Warranty start date. This addendum to the exhaust gas temperature sensor coverage applies to the vehicle regardless of ownership.
- 10181267Initial Notice - STOP SALE - Pending Emissions Modification
- 10181199Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
- 10181196Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s Office (CA AG) regarding the emission control system in certain MercedesBenz diesel vehicles. As part of this agreement, MBUSA will offer field measures referred to as the Approved Emission Modification (?AEM?) for the affected vehicles. As a result, certain vehicles covered under this notification cannot be sold or caused to be sold, or leased or cause to be leased, or introduced into commerce, or exported from the United States to another country, until after the AEM described in this notification is performed. An authorized Mercedes-Benz dealer will install the AEM at a later date at no cost to the Owner/Lessee.
- 10179954Power Steering Hose Updated Repair Method
- 10179906Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system
- 10170541Seat belt does not roll up correctly
- 10170528MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
- 10170524SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)
- 10170523MBUX multimedia system: Central display goes dark temporarily (Connect5)
- 10170522MBUX multimedia system: Central display intermittently remains dark (NTG6)
- 10170521MBUX multimedia system: Malfunction in Android Auto (Connect5)
- 10170517MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)
- 10167540Engine in limp-home mode, engine diagnosis indicator lamp lights up, fault code P213862, P213864, P211271, P225113, P019122 or P019185 stored in control unit.
- 10166979AdBlue line leaking
- 10162202Clunking/Rattle Noise from Rear Axle Area
- 10162199Information:907 Sprinter 15 Passenger Van Trailer Hitch
Every Mercedes-Benz Sprinter 3500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.