2016 Volvo XC60
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volvo › XC60 › 2016
These records cover every 2016 Volvo XC60. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2016 Volvo XC60. Newest first.
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing…
Risk and remedy
Risk
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt…
Risk and remedy
Risk
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.
Risk and remedy
Risk
If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.
Remedy
Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://volvo.custhelp.com. Volvo's number for this recall is R39574.
Owner complaints
39 complaints2 involved a crash1 involved a fire
What owners report most
Latest complaints
- Engine · Power train
Engine suffered severe mechanical damage/failure due to excessive oil consumption caused by defective factory piston rings (Volvo Quality Bulletin P10207). Vehicle exhibited heavy engine knocking and flashing warning lights during operation, creating a risk of sudden stall or complete power loss.…
Engine suffered severe mechanical damage/failure due to excessive oil consumption caused by defective factory piston rings (Volvo Quality Bulletin P10207). Vehicle exhibited heavy engine knocking and flashing warning lights during operation, creating a risk of sudden stall or complete power loss. Annapolis Volvo confirmed severe internal engine failure via dealer diagnostic invoice. Purchased vehicle only 10 months ago under 100k miles (currently 98k), long after Bulletin P10207's quiet expiration. Volvo never notified subsequent purchasers of this known defect, and front-line Consumer Care repeatedly issued automated denials without reviewing dealer diagnostic uploads or appeals. Annapolis Volvo quoted $14k–$17k for a used engine and ~$26k for a new engine—repair costs that exceed the entire purchase price and value of the vehicle, rendering an acknowledged, severe safety defect financially unresolvable. The video of the dealer diagnostic test that shows the catastrophic engine failure is directly related to this Quality Bulletin: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine and engine cooling
The contact owns a 2016 Volvo XC60. The contact stated that while driving at 30 MPH, the low oil warning light illuminated. The contact pulled into a gas station, exited the vehicle, raised the hood of the vehicle, and added engine oil to the engine. The contact stated that while buckling the seat…
The contact owns a 2016 Volvo XC60. The contact stated that while driving at 30 MPH, the low oil warning light illuminated. The contact pulled into a gas station, exited the vehicle, raised the hood of the vehicle, and added engine oil to the engine. The contact stated that while buckling the seat belt, the air bag warning light illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The contact associated the failure with Technical Service Bulletin: TJ 35526 (Engine Oil Consumption Test); however, the vehicle was not included. The manufacturer was notified of the failure, but no assistance was provided, and the contact was informed that the TSB had expired. The approximate failure mileage was 62,800.
- Engine
Oil consumption has become a major issue and I am putting oil in every 1000 miles! I bought the vehicle certified pre owned in October 2023 and the oil light was consistently coming on early. However, it has since gotten much worse and is constantly burning through oil.
- Electrical system · Unknown or other
appears to be significant electrical issue or internal computer issue causing a safety issue
- Engine
The component that failed was the oil consumption. I noticed it seemed to be using more oil than should be normal. It didn't seem to do it overnight. It seemed gradual, but over a short period of time, bc I haven't had the car that long. It wasn't super alarming but I was keeping an eye on it and…
The component that failed was the oil consumption. I noticed it seemed to be using more oil than should be normal. It didn't seem to do it overnight. It seemed gradual, but over a short period of time, bc I haven't had the car that long. It wasn't super alarming but I was keeping an eye on it and would add more in here and there, as I like to keep it full. One morning, driving my son to school, I started hearing an odd sound, I don't know how to describe it, wasn't loud but different. I tried to turn around bc was on a main road, and when I did, I heard a loud bang and pop and I had to pull over to a safe spot bc on a main highway. I hv not driven since getting brought to my home. 06
- Electrical system · Unknown or other
Volvo xc60 sunroof drains clog and leak. Sunroof maintenance is not mentioned in owner's manual, and dealer does not clear drains during regular service unless specifically asked to. Leak causes damage to electronic systems including airbag system. While any sunroof has the potential to leak, this…
Volvo xc60 sunroof drains clog and leak. Sunroof maintenance is not mentioned in owner's manual, and dealer does not clear drains during regular service unless specifically asked to. Leak causes damage to electronic systems including airbag system. While any sunroof has the potential to leak, this leak is caused by a design failure - their design makes it easier for debris to ingress into the tracks and clog them. Cost to fix issue and replace sunroof is over $5000. This is a known problem with numerous forums and videos on the internet describing and promoting 'fixes' for, but in reality, Volvo needs to provide a real solution.
- Seat belts · Unknown or other
I just purchased 2016 VolvoXC60. Looked up ti see 3 recalls it has. I went to Volvo Dealership in Culver City where I was told recalls where taken care of years ago. No recalls exist today? This raises the question if indeed where preformed on my new vehicle and why I submitting my concern to you…
I just purchased 2016 VolvoXC60. Looked up ti see 3 recalls it has. I went to Volvo Dealership in Culver City where I was told recalls where taken care of years ago. No recalls exist today? This raises the question if indeed where preformed on my new vehicle and why I submitting my concern to you today. If you can provide me with any information regarding this issue, I would be very appreciated! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Vechile is consuming oil rapidly, Warning light comes on says that the vehicle is unsafe to drive. We had an oil consumption test at the Franklin TN Volvo dealership and it failed. There is also a quality bulletin issued by Volvo and extended warranty to 100K miles or 8 years, we fall outside…
Vechile is consuming oil rapidly, Warning light comes on says that the vehicle is unsafe to drive. We had an oil consumption test at the Franklin TN Volvo dealership and it failed. There is also a quality bulletin issued by Volvo and extended warranty to 100K miles or 8 years, we fall outside the years. The warning lights started coming on around 78K miles. This is a know vechile manufacturing defect and feels unsafe to drive and expensive maintain and repair (10K) estimate from dealer.
- Equipment › Electrical › Navigational system(global positioning system) · Fuel system, gasoline
See attached document for complaint.
- Engine
Purchased a used 2016 Volvo XC60 from a BMW dealership. A month after purchase, oil light came on - so we added oil. Not long after, it came on again. Finally took the car to a Volvo dealership and they confirmed we have the "oil consumption" issue. There was a class action lawsuit against…
Purchased a used 2016 Volvo XC60 from a BMW dealership. A month after purchase, oil light came on - so we added oil. Not long after, it came on again. Finally took the car to a Volvo dealership and they confirmed we have the "oil consumption" issue. There was a class action lawsuit against Volvo and they extended the warranty for this issue for 8 years or 100k miles. Unfortunately, we purchased the car at 8 years, 6 months. We had no idea this issue existed. Volvo says they will do nothing about it. This is a known defect and they should fix it! If you google this you will find people reporting it all over. Some people have reported that their engines have caught fire while driving. This is very dangerous! Volvo should be made to fix this problem.
- Engine
Engin shut off while driving and would not start again. Fortunately, this happened in a parking lot. If this happened on a highway, there could have been a bad outcome. When the car shut off the steering became very heavy. Dealer says it was a result of skipped timing. Timing belt did not break…
Engin shut off while driving and would not start again. Fortunately, this happened in a parking lot. If this happened on a highway, there could have been a bad outcome. When the car shut off the steering became very heavy. Dealer says it was a result of skipped timing. Timing belt did not break and has about 10,000 miles on it. Dealer provided no reason as to why this happened. No warning signs and no warning lights before this happened.
- Engine
Car burns a quart of oil every thousand miles.
- Air bags
2016 volvo xc60 t5 has “srs airbag service urgent”. The message came without having any kind of an accident. The dealer says it’s due to electrical wiring or front seat movement.
- Engine and engine cooling › Engine › Oil/lubrication
See attached document for complaint
- Engine
The contact owns a 2016 Volvo XC60. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the vehicle was diagnosed with engine failure. The contact was informed that…
The contact owns a 2016 Volvo XC60. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 84,690.
- Engine
The contact owns a 2016 Volvo XC60. The contact stated that while operating the vehicle, there was an abnormal burning odor inside the vehicle. The "Low Oil" message was displayed. The vehicle was taken to the local dealer to be diagnosed and the contact was informed that the piston rings were…
The contact owns a 2016 Volvo XC60. The contact stated that while operating the vehicle, there was an abnormal burning odor inside the vehicle. The "Low Oil" message was displayed. The vehicle was taken to the local dealer to be diagnosed and the contact was informed that the piston rings were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,500.
- Engine
Purchased the vehicle sometime in 2021. Been dealing with oil consumption issues since then. Always maintained the vehicle per manufacturer recommendations. At first I had to top off the oil here and there and didn’t think much of it. Forward to Sept 2023 I have to add a quart every 500 miles. I…
Purchased the vehicle sometime in 2021. Been dealing with oil consumption issues since then. Always maintained the vehicle per manufacturer recommendations. At first I had to top off the oil here and there and didn’t think much of it. Forward to Sept 2023 I have to add a quart every 500 miles. I began to research about the oil consumption problem and learned the following: There was a letter that was sent out to Volvo owners in Feb 2023 about a service bulletin regarding an oil consumption test and if the vehicle fails the oil consumption test then Volvo will replace piston rings or engine. They would also extend the warranty. The free oil test applies to vehicles within 8yrs or 100k. I never received the letter because I was the second owner. I called Volvo North America and they confirmed that the previous owner was listed on their end and that previous owner must’ve received the letter. If I had received the letter in Feb 2023 then I would be within that 8yr time frame and that would qualify me for repairs. I asked Volvo for grace to be included in the free oil consumption test. They said no because I was outside the time frame which was 3 months. Only 3 months! I never received the letter and I had to research on my own. I never received that letter and if I had received the letter then I would’ve taken it immediately to Volvo for the free oil test consumption. I believe this is a serious safety problem because at one point the engine will seize and could stall on the interstate due to the excessive oil consumption. Please look into this safety issue. A sudden seizure of engine leads to a sudden stall at interstate speeds which can cause a major collision and I know NHTSA is all about safety for operators of vehicles. Thank you!!
- Electrical system
There was (still is) an issue with my 2016 Volvo XC60's electrical wiring. I was driving, about to get onto the highway when my volvo stalled on the on ramp. It wouldn't start, it couldn't be jumped. It had to be towed to the repair shop. They charged me over $1,000.00 for a brand new starter, and…
There was (still is) an issue with my 2016 Volvo XC60's electrical wiring. I was driving, about to get onto the highway when my volvo stalled on the on ramp. It wouldn't start, it couldn't be jumped. It had to be towed to the repair shop. They charged me over $1,000.00 for a brand new starter, and after they did it started for one day and then it broke down again. I couldn't even drive it out of the repair shop. I had to get it towed again. The dealership said it was an electrical/wiring issue that could be very expensive. I have found out that there was a recall for 2015 XC60 Volvos for wiring/electrical issues causing the vehicle to stall. However my 2016 volvo XC60 does not qualify per the repair show due to the date it was manufactured. I'm submitting this form for a safety issue because volvo clearly KNEW about this issue enough to need recalls for 2015s. There should also be recalls for this same wiring/electrical issue in 2016s.
- Unknown or other
I was driving and the car started shaking and unable to accelerate. I pulled over and the car started smoking and a fire erupted under the hood. I vacated the vehicle and called 911. The car erupted in flames and burned down to the frame. The insurance inspector wasn't able to determine the cause of the fire.
- Engine
My vehicle sustained catastrophic, permanent engine failure while I was driving, in two-way city traffic. Cars backed up behind me, I had difficulty opening my door because of oncoming traffic, and eventually was able to push it (and get help pushing) to the intersection gas station. No warning…
My vehicle sustained catastrophic, permanent engine failure while I was driving, in two-way city traffic. Cars backed up behind me, I had difficulty opening my door because of oncoming traffic, and eventually was able to push it (and get help pushing) to the intersection gas station. No warning lights appeared on my dashboard before, during or afterward. Independent service center reports no battery or alternator issue - engine is locked up. No idea why. The vehicle is out of warranty. I will have to pay to replace the engine myself, ~$7-8,000 in order to sell it at near KBB value. So disappointed in Volvo.
- Engine
Volvo XC60 is burning oil and putting off a smell. Approximately every 500 miles I am prompted to put in another quart of oil. No signs of leaking. Took the car into a mechanic to inspect and was notified this is a known Volvo problem and I'd need to take it to a dealership since there are…
Volvo XC60 is burning oil and putting off a smell. Approximately every 500 miles I am prompted to put in another quart of oil. No signs of leaking. Took the car into a mechanic to inspect and was notified this is a known Volvo problem and I'd need to take it to a dealership since there are several TSBs on it with this known issue. Issue has been progressively been getting worse since I purchased the car a few years ago.
- Engine
The engine is using a quart of oil every 1000 miles, There is no leaks or pools of oil on the ground under the car. This is one of the engines identified in a class action lawsuit filed for this same reason.
- Engine
This car has excessive oil consumption and burns oil because the piston rings are faulty. Eventually can cause the engine to stop working and put lives on the road in danger. This was proven in a class action lawsuit against Volvo and they extended the warranty to 8 years or 100,000 miles however…
This car has excessive oil consumption and burns oil because the piston rings are faulty. Eventually can cause the engine to stop working and put lives on the road in danger. This was proven in a class action lawsuit against Volvo and they extended the warranty to 8 years or 100,000 miles however some cars are over the 100,000 miles and are still needing to add oil every 2-3 weeks. The low oil light started coming on about 80,000 miles. Had it in for repair but the dealership didn't know what was wrong with it.
- Seat belts
The contact owns a 2016 Volvo XC60. The contact stated that she received NHTSA Campaign Number: 20V378000 (Seat Belts). The contact stated the vehicle was taken to a dealer for routine maintenance where she requested to have the recall remedy completed. The vehicle was repaired; however, the…
The contact owns a 2016 Volvo XC60. The contact stated that she received NHTSA Campaign Number: 20V378000 (Seat Belts). The contact stated the vehicle was taken to a dealer for routine maintenance where she requested to have the recall remedy completed. The vehicle was repaired; however, the contact said she received a follow-up letter from the manufacturer that said her vehicle had not had the recall addressed. The contact said that there were illustrations on the recall letter that shows that the work was not properly completed by the dealer. The manufacturer had not been informed of the issue.
- Engine · Unknown or other
When stopped at a stop light, have to hold brake down in order to keep the car from driving as the rpms are revving up and down, causing the car to want to move and when in park revving so high that it went into red and caused the check engine light to come on and I had to turn off the vehicle.…
When stopped at a stop light, have to hold brake down in order to keep the car from driving as the rpms are revving up and down, causing the car to want to move and when in park revving so high that it went into red and caused the check engine light to come on and I had to turn off the vehicle. Also the gas tank filler tube cloggs up easily and has to be dropped in order for the tube / vents to be cleaned out or replaced.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011735This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
- 11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11000714This is a Technical Journal: SiriusXM not Available. Perform an update of the RDAR (Sirius Tuner Module) by downloading an RDAR upgrade with VIDA.
- 10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
- 10251147This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
- 10249396Creaking noise from right engine pad
- 10249386PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
- 10249381DIM message ?Parking brake service required?
- 10249374Extended Warranty P10186: VEP4 Oil Consumption Replace
- 10249373Extended Warranty P10183: I5T Oil Consumption Replace
- 10249372Extended Warranty P10207
- 10249371Extended Warranty P10206: I5T Oil Consumption Test
- 10249370Extended Warranty P10186: VEP4 Oil Consumption Replace;
- 10249369Oil Consumption Replace
- 10249366Volvo Cars App Remote climate or ERS, not possible
- 10249351SiriusXM not Available
- 10249193This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
- 10249191This is a Technical Journal: 12V Battery Testing Method
- 10248798Updated Chassis Range.
- 10244098ERAD (Electric Rear Axle Drive) Bearing Noise
- 10242508Extended warranty.
- 10242507Extended warranty.
- 10241662Extended warranty p10186 description.
- 10241661Complimentary upgrade c00009 description.
- 10241651Rubber cushion
- 10238625Extended Warranty
- 10238367This is a Technical Journal. Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
- 10234826Left front LED flickers after turning car off
- 10234802Extended Warranty P10186: VEP4 Oil Consumption Replace
- 10234801Extended Warranty P10183: I5T Oil Consumption Replace
- 10234800Extended Warranty P10207
- 10234799Extended Warranty P10206
- 10234798Extended Warranty P10186
- 10234797Extended Warranty P10183
- 10234794Volvo Cars App Remote climate or ERS, not possible
- 10234761If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
- 10234736Sensus screen freezes/system locks up
- 10234704SPA Brake noise
- 102346984 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
Every Volvo XC60 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.