2018 Volvo XC60
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volvo › XC60 › 2018
These records cover every 2018 Volvo XC60. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2018 Volvo XC60. Newest first.
Volvo Car USA, LLC (Volvo) is recalling certain 2026 XC60MHEV, 2018 and 2025 XC60 vehicles. The front seat bolts may have been improperly tightened, resulting in loose bolts.
Risk and remedy
Risk
A seat with loose bolts may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will tighten the front seat bolts, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10345. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 5, 2025.
Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Risk and remedy
Risk
The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Remedy
Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Risk and remedy
Risk
If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
Remedy
Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
Risk and remedy
Risk
If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
Remedy
Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location…
Risk and remedy
Risk
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Owner complaints
36 complaints4 involved a crash4 injuries
What owners report most
Latest complaints
- Air bags · Vehicle speed control
The contact owns a 2018 Volvo XC60. The contact stated that after starting the vehicle, while driving at a slow speed, the brake pedal was depressed while approaching a speed pump and the vehicle unintendedly accelerated and drove at a high rate of speed before crashing into a fence. The contact…
The contact owns a 2018 Volvo XC60. The contact stated that after starting the vehicle, while driving at a slow speed, the brake pedal was depressed while approaching a speed pump and the vehicle unintendedly accelerated and drove at a high rate of speed before crashing into a fence. The contact stated that the vehicle had exceeded 40 MPH. During the crash, the front end of the vehicle was damaged; however, no air bags were deployed. The contact was not injured. The Police and EMS were called to the scene, and the driver and front seat passenger were examined. The driver and passenger suffered emotional stress from the crash. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 87,843.
- Electrical system · Visibility/wiper
Water leaking from the windshield seal (possibly the moonroof) gets into electronics under the dash and causes the transmission to stop working properly and also causes the engine to just stop completely. It happened 4 years ago and Volvo replaced a module but it happened again a week ago.
- Exterior lighting
The dashboard lights go out for no reason. It is really dangerous at night when you have no speed showing and can't use the GPS system when navigating at night. This has been going on now for 2 years and still no fix. Last time in the shop for issue and Volvo service said no issues showing. Used a…
The dashboard lights go out for no reason. It is really dangerous at night when you have no speed showing and can't use the GPS system when navigating at night. This has been going on now for 2 years and still no fix. Last time in the shop for issue and Volvo service said no issues showing. Used a 2025 loaner while they worked on my car and the new car had the same issue so and ongoing issue that is not being addressed by Volvo.
- Electrical system · Unknown or other
My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for…
My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.
- Electrical system · Service brakes · Vehicle speed control
When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally…
When I had to slow down or suddenly stop because there were other cars in front of me, I. stepped on the break, but it did not stop; maybe it slowed down a little, but the acceleration seemed to accelerate faster. I could hear the acceleration sound. I had to push the gear to stop. The car finally stopped. But I almost hit the front car. Similar occurrences happened when I came to a stop signal, which could have involved me in a serious accident, even fatal. I still drive the car because I have only one car. Most of the time, it works normally, but the problem occurs occasionally. I am scared, thinking it will happen again.
- Engine
The contact owns a 2018 Volvo XC60. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.
- Electrical system · Unknown or other
Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water…
Vehicle completely had multiple warning lamps come on while I was driving and it was apparent the computer was failing. Car would not turn off when I moved to turn off the ignition knob. When restarted, car would not shift. Car had to be taken to dealership by tow truck. Dealership notes that water leaked through sunroof over time and accumulated under seats of car, entering into electrical systems. This is also noted by owners of other Volvo cars in public forums.
- Air bags · Air bags › Sensor › Occupant classification
Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a…
Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Visibility/wiper
Windshield wiper blade has failed. Previously repaired as part of recall on unsufficient torque on fastening nut. Prior repair has failed and now poses safety risk given low visibility
- Forward collision avoidance › Automatic emergency braking
The contact owns a 2018 Volvo XC60. The contact stated while driving 75 MPH, The Forward Collision Avoidance feature inadvertently activated, and the vehicle stopped abruptly without warning. The vehicle was taken to the dealer and a software update was performed; however, the failure reoccurred.…
The contact owns a 2018 Volvo XC60. The contact stated while driving 75 MPH, The Forward Collision Avoidance feature inadvertently activated, and the vehicle stopped abruptly without warning. The vehicle was taken to the dealer and a software update was performed; however, the failure reoccurred. The vehicle was taken back to the dealer however, the mechanic found no cause for the failure. The contact was informed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 13,000.
- Electrical system
While driving, the engine will shut off while stopped and fail to restart when the gas pedal is engaged. The car will not turn on, the steering column and brake pedal lock rendering it completely unresponsive to any attempt to restart the vehicle. It has now happened over six times and Volvo has made two attempts to fix it, but it continuously occurs.
- Suspension
There is a know issue with suspension that Volvo is not addressing. XC 60 owners are reporting the car was shuttering and vibrating heavily under acceleration or coasting at different speed (at 30K miles). This is getting more severe with increased mileage. Volvo has redesign the CV joint, but has…
There is a know issue with suspension that Volvo is not addressing. XC 60 owners are reporting the car was shuttering and vibrating heavily under acceleration or coasting at different speed (at 30K miles). This is getting more severe with increased mileage. Volvo has redesign the CV joint, but has not advised owners. The issues: 1- The right drive axle had a play 2- Front Prob drive shaft CV Joint is defective: The dealer showed me the new redesigned version where it is marked with a green line. If you don't see the green line on your prob shaft, this means you might have the old design one and will probably be defective. Volvo has redesigned but not replacing the defective part. The vibrations becomes more severe with increased speed and adversely effects steering, maneuverability and control on the vehicle.
- Tires
Tires are Continental Cross Contact 255/45R20 105H. Miles - 39,000. Severe vibration started coming from rear of car at speeds starting at 45 mph. Alignment was done which did not resolve the issue. Tires removed from rim and two found to be failing inside. The noise reducing foam glued to…
Tires are Continental Cross Contact 255/45R20 105H. Miles - 39,000. Severe vibration started coming from rear of car at speeds starting at 45 mph. Alignment was done which did not resolve the issue. Tires removed from rim and two found to be failing inside. The noise reducing foam glued to the inside wall of the tire tread had become almost entirely detached and bunched up in a unsymmetrical configuration. In addition the rubber on the inside where the foam had been was ablating off the surface. This causes a 10oz imbalance in each tire. Additional photos available if requested.
- Power train · Seats
Have brought car twice for vibration and shutter when vehicle is driven on highway. The shutter is extreme and only stops when car comes to a dead stop at an intersection or toll. Increasing speed or lowering speed does not stop the extreme shutter felt in wheel and passenger compartment. Car has…
Have brought car twice for vibration and shutter when vehicle is driven on highway. The shutter is extreme and only stops when car comes to a dead stop at an intersection or toll. Increasing speed or lowering speed does not stop the extreme shutter felt in wheel and passenger compartment. Car has only 37,000 miles on odometer! This extreme vibration and shutter is intermittent and not all the time.This problem has been previously reported to NHTSA as propeller shaft front head on AWD system. Portland Volvo has done alignment on 10/10/22, but could not find reason for shutter/shimmy. Brought car back to dealer on 10/27/22 and they found nothing. Bringing car back to dealer on 11/16/22 for same problem.
- Air bags · Electrical system
Rainwater leaked into front of vehicle and settled in undercarriage causing a short in the passenger side airbag and error message for gear selector. The warning light for the airbag lit up. The vehicle has been inspected by a dealership and the cause of the problem was a clog in the drainage…
Rainwater leaked into front of vehicle and settled in undercarriage causing a short in the passenger side airbag and error message for gear selector. The warning light for the airbag lit up. The vehicle has been inspected by a dealership and the cause of the problem was a clog in the drainage system under the windshied. The clog was redirecting water down into the vehicle and destroyed the main wiring harness. My passenger's safety was at risk because the airbag malfunctioned during driving. Other components could have also shorted out. The ability of the rainwater to drain into the vehicle's electrical components is the result of poor water drainage design and could be remedied easily.
- Unknown or other
Distracting Dash warnings “POWER STEERING ASSISTANCE TEMPORARILY REDUCED”, auto parking warning come on while driving and engine pause during stops working intermittently. Start/Stop doesn't work like its supposed to, only works intermittently, only works beginning of drive & then doesn't work rest of travel
- Structure › Body
June 4, 2022, 2018 Volvo XC60 - Right rear door lock engaged and would not release from either inside or outside door handle with all doors electronically unlocked. No other doors were affected. The door remained locked until Volvo technician removed inside door panel and made temporary repair on…
June 4, 2022, 2018 Volvo XC60 - Right rear door lock engaged and would not release from either inside or outside door handle with all doors electronically unlocked. No other doors were affected. The door remained locked until Volvo technician removed inside door panel and made temporary repair on June 6. Replacement lock assembly was not available until Friday, June 10 when it was replaced by the dealer. Lock failure put safety of rear passengers at risk and I did not allow passengers in the back seat until lock was replaced. There was no warning lamp or message indicating lock failure. Dealer service representative said the failure mode was mechanical. Repair made under warranty.
- Lane departure › Assist
When Pilot Assist's steering assistance is unable to keep the car in the lane, it will disengage without any audible warning nor visual warning (screen flash, popup message,...). The only indication is the 3/4" steering wheel icon at the bottom left of the instrument cluster, changes color from…
When Pilot Assist's steering assistance is unable to keep the car in the lane, it will disengage without any audible warning nor visual warning (screen flash, popup message,...). The only indication is the 3/4" steering wheel icon at the bottom left of the instrument cluster, changes color from green to grey. It has been behaving this way since the day I purchased the car in early 2018 and continues to behave this way today. The owner's manual makes no mention of any audible or visual warning. The owner's manual can be downoaded at Volvo's website https://volvo.custhelp.com/app/manuals/ownersmanualinfo/year/2018/model/XC60
- Steering
Distracting Dash warnings “POWER STEERING ASSISTANCE TEMPORARILY REDUCED”, auto parking warning come on while driving and engine pause during stops working intermittently. Wife refuses to drive vehicle due to warnings that involve steering issues.
- Service brakes
Brakes continue to malfunction & I am having to replace brakes & rotors each time at approximately 25k mile intervals. Local dealership in Baton Rouge Louisiana & Lafayette Louisiana continue diminish my concerns and state this in normal wear for this vehicle. i am certain this not the case.
- Service brakes
The brake rotor has severe warping with less than 27K miles on the vehicle. the brake pads per the dealer are in good condition.
- Service brakes
After driving 19,000 miles in 22 months, I have been told all brake pads need to be replaced at a cost of over $600. I leased the vehicle with 6,000 miles, thus the car now have 25,000 miles. It seems these XC60 have a brake pad problem, thus they should be recalled!
- Service brakes
Rear brakes and rotors are wearing out prematurely. Current vehicle status IS 20K miles, rear pads are <3MM and rotors require replacement. Per the dealership this has been a common issue with the newer XC60, XC90 models. They are under the impression either the pads are inferior, or volvo potentially designed brakes that are too small for the vehicle size, leading to premature replacement required.
- Service brakes · Structure › Body › Door
TL* the contact owns a 2018 volvo XC60. The contact stated that the driver side door handle on the inside of the vehicle fractured for the second time. The vehicle was taken to (gunther volvo cars delray beach 2201 n federal hwy, delray beach, fl 33483) to be inspected. The contact was informed…
TL* the contact owns a 2018 volvo XC60. The contact stated that the driver side door handle on the inside of the vehicle fractured for the second time. The vehicle was taken to (gunther volvo cars delray beach 2201 n federal hwy, delray beach, fl 33483) to be inspected. The contact was informed that the brake pads and routers were defective and needed to be replaced. The vehicle was repaired at the owners expense. The manufacturer had been notified of the failure and offered no assistance. The failure mileage was 21,300. *ln*jb
- Electrical system
The consumer purchased the vehicle december 21,2019 and it was totaled december 22,2019. The consumer had the feature on their e on my vehicle that caused the engine to shut off while stopped and start up again as they put their foot on the gas. The vehicle failed to restart when they hit the gas…
The consumer purchased the vehicle december 21,2019 and it was totaled december 22,2019. The consumer had the feature on their e on my vehicle that caused the engine to shut off while stopped and start up again as they put their foot on the gas. The vehicle failed to restart when they hit the gas while stopped at a light on 27 south. The ending result was an accident for which their insurance company IS being personally sued by the liable couple that hit their vehicle. They were unable to turn the car off and the steering column and brake pedal were locked when they attempted this. the vehicle turns on when the key IS in the car and the brake IS pushed while the ignitions button IS turned. They attempted this move because it IS also how the vehicle IS turned off. this was unsuccessful. when the vehicle's repair record was pulled it was noted that a sensor for that device had been repaired previously. The consumer stated that their concern IS that the mileage for this vehicle was 26000 miles and it was a 2018. It could have potentially resulted in more serious injuries or death if the situation had been different. thank you *ln *as
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011735This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
- 11009818This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
- 11009817This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
- 11009815This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS. The 56 kO resistor ensures safe and appropriate power delivery.
- 11009811This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.
- 11009803This is a Technical Journal: Outer rear view mirror intermittently not folding. May required replacing terminals.
- 11009511This is a Technical Journal: Alleged issues with Intellisafe functionality. Inform the customer of the functions and limitations
- 11009498This is a Technical Journal: SPA/CMA Sensus - Unable to reload/install software after CSD replacement. restore CSD functionality and/or complete software download
- 11007932This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 11007926This is a Technical Journal: DIM message about parking brake. Manually order and download software part number 32429456
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11006576This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006562This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006560This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
- 11006558This is a Technical Journal: High Temperature Message in DIM after Coolant Pump Replacement. Replace coolant pump
- 11006557This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006554This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 10254406This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
- 10254402This is a Technical Journal: T8 P0EA773 Auxiliary Cooling System Performance. install component 32139082
- 10254399This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
- 10253788This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
- 10252722This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10252719This is a Technical Journal: ERAD (Electric Rear Axle Drive) Bearing Noise. Bearing kit replacement.
- 10252682This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10251606This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
- 10251166This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
- 10251147This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
- 10251143This is a Technical Journal: SR PHEV Cell Module Replacement. Updated BECM software was released
- 10249465This is a Technical Journal: WPC, none or unstable charging. recalibrate the WPC by performing a WPC reload.
- 10249396Creaking noise from right engine pad
- 10249393OHC replaced too often due to CEM U134187,download software prior replacement
- 10249386PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
- 10249383Creaking noise from Steering Wheel Module (SWM)
- 10249382DIM message ?Parking brake service required?
- 10249381DIM message ?Parking brake service required?
- 10249366Volvo Cars App Remote climate or ERS, not possible
- 10249344P5(SPA)/P6(CMA) Software Download Guide
- 10249194This is a Technical Journal: DIM message about parking brake. Download the available total upgrade software.
- 10249193This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
Every Volvo XC60 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.