2002 Cadillac Escalade
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Cadillac › Escalade › 2002
These records cover every 2002 Cadillac Escalade. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2002 Cadillac Escalade. Newest first.
Certain federal-mogul replacement wheel hub assemblies with the brand names: national, carquest p/nos. 515020, 515021, 515025, 515053, 515054, 515059, and 515060, shipped between january 23, 2006, and december 20, 2007, sold for light duty and medium duty trucks. the inboard retention nut used to maintain hub bearing assembly can loosen resulting in an ABS…
Risk and remedy
Risk
Wheel separation can result in a vehicle crash.
Remedy
Federal-mogul will notify customers and will replace the hub assembly free of charge. the recall began on february 7, 2008. owners can contact federal-mogul toll-free at 877-489-6659.
Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or origin marking on the fuel filter housing manufactured from october 18, 2005, through march 21, 2006, sold for use on the vehicles listed above and on certain school buses. (to see the school bus engine sizes…
Risk and remedy
Risk
This condition may cause an inadequate seal at the connection, potentially leading to a fuel leak. In the presence of an ignition source, a fire could occur.
Remedy
Honeywell will notify owners and replace the fuel filters free of charge. the recall began on october 18, 2006. owners may contact fram customer service at 1-800-890-2075 (option 1).
On certain sport utility vehicles equipped with rearward folding head restraints on the second row seats, two potential pinch points exist on each of the folding head restraints when the restraints are folded rearward as the seatback IS folded down.
Risk and remedy
Risk
If a person were to insert their finger(s) into the pinch point when the head restraint folds, it could trap and pinch the finger(s) causing injury.
Remedy
Dealers will install protective covers over the pinch points. owner notification began november 8, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, or cadillac at 1-800-458-8006.
Owner complaints
115 complaints12 involved a crash7 involved a fire11 injuries
What owners report most
Latest complaints
- Fuel system, gasoline · Service brakes, hydraulic · Wheels › Hub
The contact owns a 2002 Cadillac Escalade. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel pump…
The contact owns a 2002 Cadillac Escalade. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel pump needed to be replaced. In addition, the contact stated that there was an abnormal scraping sound coming from the front wheel hubs on the driver’s and passenger’s side wheels. There was no warning light illuminated. Additionally, there was brake fluid leaking from the brake lines, causing the braking distance to be extended. The contact was provided with an estimate for the repair. The vehicle was not yet repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 200,000.
- Service brakes
Purchased this vehicle from a friend who was inherited from his father’s estate. He hadn’t driven the vehicle for sometime. When meeting up at the DMV to transfer ownership he noticed that the brakes were spongy. And purchased some brake fluid in case the fluid was low. Neither my friend or myself…
Purchased this vehicle from a friend who was inherited from his father’s estate. He hadn’t driven the vehicle for sometime. When meeting up at the DMV to transfer ownership he noticed that the brakes were spongy. And purchased some brake fluid in case the fluid was low. Neither my friend or myself are mechanically impaired so We made the exchange of ownership and went on our way home. When we arrived my step father felt the need to investigate the issue. He discovered that every brake line under the drivers seat back approximately 24” were so rusted and soaked with brake fluid that fluid was dripping and making a puddle and was unable to pinpoint where the hole was at that time. We decided that the vehicle was too dangerous to drive, and returned to [XXX] to retrieve his trailer to bring the Escalade to his shop for safety reasons. We tried researching and did find where GM’s SUV’s did have a recall on this matter. The Cadillac is in excellent condition inside and out. The leather seats other than the drivers show no wear at all. Carpets show no wear. The exterior is in excellent shape without chips or dings. Basically a like new with 104,000. Miles which is considered low miles for its age. For our assessment of this issue that no matter the age of the vehicle, the Manufacturer should in fact take responsibility, and there for replace the brake lines, and the necessary bleeding of the system. In a timely manner as so I am able to drive it in a safe condition. Thank you Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
The problem is in the anti-lock braking system. When the vehicle slows to under 15 mph. and you apply the brakes the brake pedal" kick back" occurs with loss of braking . Making the vehicle a hazard to drive. Now with repeated depression of the brake pedal the vehicle does stop. But, if you are…
The problem is in the anti-lock braking system. When the vehicle slows to under 15 mph. and you apply the brakes the brake pedal" kick back" occurs with loss of braking . Making the vehicle a hazard to drive. Now with repeated depression of the brake pedal the vehicle does stop. But, if you are approaching a stopped car or some other stationary object a collision could occur. Thankfully this has not happened to me or my wife, as we are aware of this condition and prepare for it while stopping the car. The reason why this happens is because GM no longer produces the part that would alleviate this condition. The part is known as a Brake Pressure Warning Switch, part # 88983914. It is part of the ABS system. I have spent countless hours on the internet trying to obtain this part, but to no avail. When you look up the part web sights will show you a picture of the part, but when you click on it you always get the same message, "part not available." I believe that this is a safety issue that GM could alleviate by producing it again. Last week I had my Escalade in for an oil change at Anschuetz Chevrolet, (where I bought this vehicle), while there I spoke with the service manager who told me "this is not an isolated problem." We can't get some parts for vehicles that are only 10 years old. This is terrible that a corporation manufactures a product then does not continue to make replacement parts for that product making it obsolete. Or in my case causing an issue with SAFETY! Please, would you look into this growing problem to help make my vehicle whole and safe. In essence what GM is doing is telling all of us: "Well if you can't get the part you want to fix your car simply buy a new one. I await your answer, please help.
- Unknown or other · Wheels
Driving carefully out of [XXX] here in Walker Minnesota using the newly opened east side of the parking lot exit and 50 feet later as I accelerated the Heavy Full size spare tire fell from under the rear of the truck and my 2002 Cadillac EXT left the ground as the tire bounced back up against the…
Driving carefully out of [XXX] here in Walker Minnesota using the newly opened east side of the parking lot exit and 50 feet later as I accelerated the Heavy Full size spare tire fell from under the rear of the truck and my 2002 Cadillac EXT left the ground as the tire bounced back up against the truck!!! If we had been going faster and in a Different area we may have been Killed! It's a terrible design to store a full size and very heavy spare tire. Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Suspension · Vehicle speed control
Service Ride control and stability control system lights have been flashing the instrument panel cluster on my dash will cut off and not illuminate once it's time to turn the head lights on there is a ticking /clicking noise when first cranked up and as the gas is pushed and when accelerated and when driving over 65 mph the vehicle will start swaying to the point of being uncontrollably.
- Electrical system · Power train · Suspension
The drive suspension light stays flashing and the vehicle IS all over the road then come night the dash lights in the interior instrumental panel go off and your are unable to see your speed or any of the dash the vehicle does this weather it would be in motion or stationary and 8D IS constantly doing this since I purchased the vehicle in 11/19/2020
- Engine · Service brakes
TL* the contact owns a 2002 cadillac escalade. The contact stated that while driving at an unknown speed, a humming noise was heard without warning. The vehicle stopped and the brake lost power. There was no warning. The contact called the schmitt cadillac dealer, located at 915 w highway 50, o…
TL* the contact owns a 2002 cadillac escalade. The contact stated that while driving at an unknown speed, a humming noise was heard without warning. The vehicle stopped and the brake lost power. There was no warning. The contact called the schmitt cadillac dealer, located at 915 w highway 50, o fallon, il 62269) and was told there was no recall, however, to bring the vehicle to the dealership for a diagnostic test. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.
- Electrical system
Vehicle cuts off when idling. On one occasion, the vehicle cut off after a two-hour drive when driver slowed down when approaching a stop sign. The problem IS intermittent.
- Seat belts
While stationary, both rear seatbelts stopped rewinding & require a screwdriver to untangle before one of them can be used again. The passenger rear seatbelt IS completely unusable.
- Unknown or other
Hvac faulty blend door actuator: causing the heat to blow cold air.
- Electrical system
TL* the contact owns a 2002 cadillac escalade. While driving 55 mph, smoke was seen coming from the front middle console. The contact pulled the vehicle over to the side of the road and flames were seen coming from the console. The contact exited the vehicle and the fire department arrived to…
TL* the contact owns a 2002 cadillac escalade. While driving 55 mph, smoke was seen coming from the front middle console. The contact pulled the vehicle over to the side of the road and flames were seen coming from the console. The contact exited the vehicle and the fire department arrived to extinguish the fire. There were no injuries. Neither a police nor a fire report were filed. The vehicle was towed to a tow lot. An independent mechanic stated that a penny fell into the lighter and caused an electrical shortage. The vehicle was not destroyed. The contact was repairing the vehicle himself. The local dealer and manufacturer were not notified. The failure mileage was approximately 150,000. The vin was unavailable. *Tt
- Electrical system · Electronic stability control (esc) · Suspension
When I got the my SUV from the dealership 8years ago 1 year later the light stayability services system came on and no one can find the problem at all traction control not working suspension power not working
- Electrical system · Structure › Body
TL* the contact owns a 2002 cadillac escalade. While driving, smoke appeared from the lighter area. The contact turned off the vehicle and found a penny in the lighter area. The vehicle caught fire. The contact stated that the vehicle's change holder was positioned in a manner where change could…
TL* the contact owns a 2002 cadillac escalade. While driving, smoke appeared from the lighter area. The contact turned off the vehicle and found a penny in the lighter area. The vehicle caught fire. The contact stated that the vehicle's change holder was positioned in a manner where change could fall into the lighter compartment. The contact stated that the dashboard, seats, and electrical wiring were burned. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was unknown.
- Seat belts
TL* the contact owns a 2002 cadillac escalade. The contact stated that the vehicle was involved in a rear end crash while driving 25 mph. As a result, the seat belts fractured and unlatched independently. The security warning indicator illuminated. The vehicle was taken to the dealer and repaired.…
TL* the contact owns a 2002 cadillac escalade. The contact stated that the vehicle was involved in a rear end crash while driving 25 mph. As a result, the seat belts fractured and unlatched independently. The security warning indicator illuminated. The vehicle was taken to the dealer and repaired. the manufacturer was notified of the failure. There were three injuries that required medical attention. A police report was filed. The failure mileage was 214,000.
- Electrical system · Fuel/propulsion system · Power train
The control or instrument panel IS going haywire has been for some time and the display of the odometer and the gear prnd IS always out this IS an issue I have seen with 6 other gm vehicles with the same issue and appct ears to be thexact same part or dispkay also the entire cluster for the driver…
The control or instrument panel IS going haywire has been for some time and the display of the odometer and the gear prnd IS always out this IS an issue I have seen with 6 other gm vehicles with the same issue and appct ears to be thexact same part or dispkay also the entire cluster for the driver works interminetly and displays things that are wrong when they are not and inot displaying issues when they are present.. Fuel speed rpm etc everything.. This has caused me to accidentally back into something by not knowing what gear its in.. Also several pullovers by authorities as I was unable to read my speed weather I was going to slow or a little above the limit it also causes visibility issues when the lights begin to gobhaywire flashing bright to nothing at times... It has caused the transmission to fail as it was driven in the wrong gear.. It has caused the fuel pump to burn up not knowing fuel levels it has caused thermal breakdown in the motor due to oil luvels pressure being displayed incorrectly... Among other issues with electrical.. This single issue over time has caused so much repair and needs for the vehicle... Tapping it to get it to stop so u can see.. To the glare of it being lit up like a christmas tree... The.mileage and the prnd IS out just like on many other gm cars and trucks... This IS a major issue... Caused transmission to go.. Caused fuelp pump and lines to getbcligged and burnt up not displaying correctly messages or signals along with the guagee.. The lcd display IS found in other hm vehicles and when I seebthem most are all experincing this issue.. Please help this IS an obvious defect and should be looked into and adressed by general motors. This has been an ongoing issue since a short time aftwr II purchased the truck. Leads and makes me wonder if other things such as airbags or other electrical issues are present... And not know..
- Seat belts
TL* the contact owns a 2002 cadillac escalade. While driving approximately 20 mph, another vehicle crashed into the rear of the contact's vehicle. The front driver side shoulder seat belt retractor failed to function and the webbing would not release properly. As a result, the driver struck the…
TL* the contact owns a 2002 cadillac escalade. While driving approximately 20 mph, another vehicle crashed into the rear of the contact's vehicle. The front driver side shoulder seat belt retractor failed to function and the webbing would not release properly. As a result, the driver struck the steering wheel with force. The contact suffered from back and shoulder injuries that required medical attention. The vehicle sustained minor rear end damage and was driven from the scene. A police report was not filed. The vehicle was taken to an independent mechanic where the rear bumper was replaced; however, the seat belt was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000. The vin was unavailable.
- Electrical system › Ignition
TL* the contact owns a 2002 cadillac escalade. While driving at an unknown speed with the four wheel drive engaged, the vehicle failed to switch back to two wheel drive without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the ignition lock needed to be…
TL* the contact owns a 2002 cadillac escalade. While driving at an unknown speed with the four wheel drive engaged, the vehicle failed to switch back to two wheel drive without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the ignition lock needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. updated 4/30/15*cn updated 10/23/2015 *js
- Service brakes
Driving low speed and brake pedal went to the floor. No warning lights. difficult to stop car. Selected lower gear and managed to stop car with what braking power remained. had just gotten off freeway, could have been a serious accident. brake fluid visible at rear of vehicle. took car to gm…
Driving low speed and brake pedal went to the floor. No warning lights. difficult to stop car. Selected lower gear and managed to stop car with what braking power remained. had just gotten off freeway, could have been a serious accident. brake fluid visible at rear of vehicle. took car to gm dealer and they advised a rear steel brake line had corroded and had a hole. stated all brake lines needed replacing along with brake calipers due to corrosion. They would have to raise body from chassis for access. Bill would be $3000 to $4000. They would gladly take this car in trade for a new gm vehicle. This car had all new brakes installed at gm dealer in 2013 and there was no mention of corroded brake lines. *tr
- Service brakes
Severe leak(corrosion) in brake line at center pillar. line IS inboard of chassis beam, adjacent to fuel tank. note this IS the fourth brake line failure experienced on this vehicle. (mass car) had similar total failure on another brake line near the current failure. dealer also found two other corrosion caused leakage at regular maint insp. all repairs made by cadillac dealer. *tr
- Service brakes
TL* the contact owns a 2002 cadillac escalade. While driving approximately 20 mph, the vehicle accelerated when the brake pedal was depressed. The contact had to apply the emergency brake to stop the vehicle. An independent mechanic stated that the brake lines needed to be replaced. The vehicle was repaired and the manufacturer was not notified. The approximate failure mileage was 108,000.
- Service brakes
ABS not working. *tr
- Electronic stability control (esc)
My service stability system & ABS light came on about two months ago. I have noticed when sometimes I press on the brake, it feel like it's slipping. Now, the lights stay on and I had a diagnostic test run on it and the code IS c0223, also about 7 months ago my truck just stopped on the road. I was…
My service stability system & ABS light came on about two months ago. I have noticed when sometimes I press on the brake, it feel like it's slipping. Now, the lights stay on and I had a diagnostic test run on it and the code IS c0223, also about 7 months ago my truck just stopped on the road. I was told that my problem was my fuel filter system. I just found out that both of these items were recalls. Please let me know what I need to do. I tried calling federal-mogul and honeywell international inc (fram) but I can't get through. *tr
- Engine
TL* the contact owns a 2002 cadillac escalade. The contact stated that while driving approximately 25 mph, the vehicle stalled with the illumination of the service stability system and the ABS brake warning lights. The vehicle was taken to the dealer where it was scheduled to be diagnosed. The…
TL* the contact owns a 2002 cadillac escalade. The contact stated that while driving approximately 25 mph, the vehicle stalled with the illumination of the service stability system and the ABS brake warning lights. The vehicle was taken to the dealer where it was scheduled to be diagnosed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 116,000. The vin was not available.
- Electrical system
TL* the contact owns a 2002 cadillac escalade. The contact stated that the vehicle stalled and the ignition independently disengaged from the start position. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer advised the contact that the vehicle was not…
TL* the contact owns a 2002 cadillac escalade. The contact stated that the vehicle stalled and the ignition independently disengaged from the start position. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer advised the contact that the vehicle was not included in nhtsa campaign number 14v153000 (steering). The vehicle was not repaired. the approximate failure mileage was 89,000 and the current mileage was 200,000.
- Service brakes · Service brakes, hydraulic
This escalade should be included in your action number pe05020. The vehicle activated ABS on slow braking as described in the above action number. this occurred multiple times until I figured out what was happening. GMC garage discovered trouble code and repaired wheel speed censors as per…
This escalade should be included in your action number pe05020. The vehicle activated ABS on slow braking as described in the above action number. this occurred multiple times until I figured out what was happening. GMC garage discovered trouble code and repaired wheel speed censors as per protocol and problem has resolved. gm takes no responsibility for this issue. this IS a known issue and all vehicles with the same identical parts should be covered. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states…
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin.The subject vehicles represent the first five MY's of GM's GMT800 platform production, of which approximately 2,038,504 vehicles were sold in salt states (the subject vehicles).The GMT800 platform includes the following vehicles:1999-2007 Chevrolet Silverado and GMC Sierra 1500, 2500 and 3500 series pick-up trucks; 2000-2006 Chevrolet Suburban, Chevrolet Tahoe and GMC Yukon sport utility vehicles; and 2002-2006 Cadillac Escalade and Chevrolet Avalanche sport-utility vehicles.General Motors produced a total of approximately 10,427,062 GMT800 vehicles for sales in the United States, including almost 5 million that were sold in salt states.Although there are over 60 different brake pipe routing configuration used in GMT800 vehicles, with the exception of the rear crossover pipes in MY 200x-2007 vehicles that changed from rear disc to drum brakes, all of the vehicles use brake pipes from the same supplier with a common double-wall, brazed steel pipe design with a combination of hot dip Zinc-Aluminum corrosion protection coating and Aluminum paint outer layer known in the industry as AlGal (ASTM-B750). ODI analysis of field data regarding GMT800 vehicles identified a total of 3,645 complaints of brake pipe corrosion failures, including 107 alleging crashes, and 40 injuries.Though only 20% of total GMT800 production, due to age and region the subject vehicles account for a disproportionate share of the failure experience; with 2,702 of the complaints (75%), 88 of the crashes (82%) and 20 of the injuries (50%) reported in those vehicles.Analysis of the complaints showed strong correlations to vehicle age and region.For vehicles with less than 8 years of service, the complaint rates were minimal for all regions.In the salt states the failure rates begin to climb as the vehicles advance in age, particularly in the Northeast corner of the United States.The complaint rates in the salt states go from less than 0.1 incident per thousand vehicles (IPTV) at 7 years in service to over 1.0 IPTV after the 12th year of service for the subject pickup trucks and utility vehicles.Most of the failures reported to ODI occurred in vehicles with more than 10 years in service.ODI?s investigation did not identify any specific defect conditions that were causing or contributing to the brake pipe failures.Nor did the analysis isolate the problem to any subject vehicle sub-populations when analyzed by vehicle type or production range.The investigation found that vehicles experiencing brake pipe corrosion failures were likely to have general patterns of excessive corrosion on the majority of the brake pipe assembly and appear to be occurring due to expected wear out for the brake pipe coating material used in the subject vehicles and the environmental conditions in severe corrosion states.A safety-related defect has not been identified at this time.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor t
- Unwanted low-speed ABS activation
In a letter dated august 29, 2005, gm notified odi that it was recalling certain model year 1999 through 2002 c/k pickup trucks and sport utility vehicles to correct a problem with anti-lock brake system (ABS) wheel speed sensor corrosion that may result in unwanted ABS activation and extended stopping distances…
In a letter dated august 29, 2005, gm notified odi that it was recalling certain model year 1999 through 2002 c/k pickup trucks and sport utility vehicles to correct a problem with anti-lock brake system (ABS) wheel speed sensor corrosion that may result in unwanted ABS activation and extended stopping distances during low-speed braking (recall 05v-379).gm's recall covers approximately 804,000 vehicles currently registered in the following 14 salt-belt states:connecticut, illinois, indiana, massachusetts, maine, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, and west virginia.the recall procedure will involve removing the sensor, cleaning the mounting surface, applying a rust inhibitor (zinc-x) to the surface, and reinstalling the sensor.if necessary, the sensor will be replaced. The population and failure report data given in this resume are for the full region that has been considered by odi as the salt-belt.that includes delaware, iowa, maryland, minnesota, missouri, wisconsin and the district of columbia in addition to the 14 states included in 05v-379.the states covered by gm's recall have the highest incident rates for the subject condition, accounting for 91% of the incidents, but only 24% of subject vehicle sales in the united states.odi's analysis determined that 840 of the complaints, 244 of the crashes, and 16 of the injuries identified in this investigation occurred in those states.the resulting incident and crash rates are 96.2 and 28.0 per 100,000 vehicles respectively (note:rates are based on vehicle sales, not registered vehicles). The corresponding numbers in the excluded portions of the salt-belt are 399,000 vehicles, 81 incidents (20.3 per 100,000 vehicles), 3 crashes, and no injuries.the statistics in the remaining 30 states are 2,406,000 vehicles, 168 incidents (7.0 per 100,000 vehicles), 31 crashes, and one injury.gm and odi are continuing to monitor the problem experience in states that are not included in the recall.gm will provide odi with updated complaint, field report, and warranty data in november 2005.odi and gm will review that data and assess the appropriateness of the current scope of the recall at that time.
- Throttle sticking closed
This investigation involves the general motors corporation (gm)throttle body (tb) utilized in model year (my) 1999-2002 silverado, sierra, tahoe, suburban, avalanche and yukon (subject vehicle(s)) with 4.8L, 5.3L, and 6.0L engines. The tb valve may intermittently stick in a closed position.in such a situation, an…
This investigation involves the general motors corporation (gm)throttle body (tb) utilized in model year (my) 1999-2002 silverado, sierra, tahoe, suburban, avalanche and yukon (subject vehicle(s)) with 4.8L, 5.3L, and 6.0L engines. The tb valve may intermittently stick in a closed position.in such a situation, an operator may apply additional accelerator pedal force to increase engine speed.the application of additional accelerator pedal force, to open a stuck throttle valve, may open the throttle valve more than intended and, in turn, accelerate the engine and vehicle more than intended and reasonably expected by the driver.on august 1, 2002, the office of defects investigation (odi), of the national highway traffic safety administration (nhtsa), opened this engineering analysis.the investigation revealed that two factors may cause the defect: 1) tb manufacturing process problems; and 2) accumulation of deposits (a pcv system by-product) on or around the tb throttle valve and bore.odi concludes that the tb performs in a defective manner after analyzing gm?s data submissions, and test data collected by the vehicle research and test center (vrtc).fifty-nine crashes are alleged to have occurred as a result of gm?s tb defect.the majority of the crashes involve a single vehicle, engaging in a close quarter vehicle maneuver (or low speed), and causing only minor property damage.four out of the fifty-nine crashes involve injury, and those injuries were minor.although gm?s tb IS defective, based on the evidence gathered, odi has found that the accelerator pedal force required to open a stuck throttle valve IS negligible, and the throttle valve does not stick in the open position.therefore this engineering analysis (ea02-015) will be closed at this time.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.for a detailed discussion of the tb component and testing, please see the attached report.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247693Suspension.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246647Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246646Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246645Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10246624Car and Truck Fix it Right the First Time Issues
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245332Suspension.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10242252This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10240783This Preliminary information communicates to the technician information about theService Stability System message on with DTC C0285 and/or C0286 caused by the Medium Pressure Accumulator Switch (MPA).
Every Cadillac Escalade model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.