2009 Cadillac Escalade
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Cadillac › Escalade › 2009
These records cover every 2009 Cadillac Escalade. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2009 Cadillac Escalade. Newest first.
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Gm IS recalling certain model year 2006-2009 buick, lucerne; cadillac DTS; hummer H2; model year 2008-2009 buick enclave; cadillac CTS; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; GMC acadia, sierra, yukon, yukon XL; saturn outlook; and model year 2009 chevrolet traverse vehicles…
Risk and remedy
Risk
It IS possible for the heated washer module to ignite and a fire may occur.
Remedy
Dealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall began on june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, GMC at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com.
Gm IS recalling 27,188 my 2009 cadillac escalade, escalade hybrid, escalade esv, and escalade ext; chevrolet avalanche, suburban, tahoe, tahoe hybrid, and colorado; and GMC yukon, yukon hybrid, yukon XL, and canyon vehicles. the fuel system control modules may have a condition in which an adhesive separation of the room temperature vulcanizing (rtv) seal…
Risk and remedy
Risk
Water in the module could cause a short or open circuit, illumination of the service engine soon lamp, setting of diagnostic trouble codes or the engine may be hard to start, may not start or may stall increasing the risk of a crash.
Remedy
Dealers will install a new fuel system control module free of charge. the recall began on may 18, 2009. Owners may contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463 or at www.gmownercenter.com.
Owner complaints
58 complaints1 involved a crash1 involved a fire2 injuries10 deaths
What owners report most
Latest complaints
- Electrical system · Engine
The contact owns a 2009 Cadillac Escalade. The contact stated that while starting the vehicle, the battery was drained. The contact called AAA, who had installed the battery incorrectly. The battery was replaced. While driving at undisclosed speeds, the vehicle started to shake. The vehicle lost…
The contact owns a 2009 Cadillac Escalade. The contact stated that while starting the vehicle, the battery was drained. The contact called AAA, who had installed the battery incorrectly. The battery was replaced. While driving at undisclosed speeds, the vehicle started to shake. The vehicle lost motive power with several unknown warning lights illuminated. The vehicle was taken to the local dealer, who determined that the system needed to be reset, and the vehicle was working as designed. The failure persisted. The vehicle was taken to an independent mechanic who determined that the cylinder head was cracked, and the air compressor needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 180,000.
- Electrical system · Engine · Fuel/propulsion system
COMPLETE Submitted on: Thu Jan 06 2022 Claim number: [XXX] Residential zip code: [XXX] Residential state: MO ITEM 1 Brand & model: Safeco claims Age of item: 55.00 Original price: 185055014 Description: Jennifer Steele Condition: below average Note: ITEM 2 Brand & model: Identity theft…
COMPLETE Submitted on: Thu Jan 06 2022 Claim number: [XXX] Residential zip code: [XXX] Residential state: MO ITEM 1 Brand & model: Safeco claims Age of item: 55.00 Original price: 185055014 Description: Jennifer Steele Condition: below average Note: ITEM 2 Brand & model: Identity theft investigation Age of item: 43.50 Original price: 63051 Description: Cyber scout Condition: above average Note: ITEM 3 Brand & model: 4023 fawn hollow drive Age of item: 30.50 Original price: 46414319 Description: Sabrina Köhler Condition: average Note: ITEM 4 Brand & model: 5571 Cheryl’s Age of item: 20.92 Original price: 137783 Description: GMC pick u Condition: new Note: ITEM 5 Brand & model: House spawn towel Age of item: 63.00 Original price: 631271888 Description: CN 2402/Moep 12/08 Condition: new Note: ITEM 6 Brand & model: Chesterfield airport road Age of item: 37.00 Original price: 3148492888 Description: National security committee Condition: new Note: [XXX] Age NCY in C K R IN HARLEY DAVISON GRAND IS RD SA IN TL O U I SMO ITEM 7 Brand & model: GMC Denali truck Age of item: 13.00 Original price: 327161312 Description: 1500serria Condition: below average Note: New tires replaced many upgrades
- Engine
Lifter failure resulting in a bent pushrod, camshaft, and piston damage. The engine was very dirty like the oil changes were neglected. I always changed the oil in 5,000 mile increments or less depending on driving conditions. The owners manual and oil filler specifies Mobil 1 5W30 oil. When I…
Lifter failure resulting in a bent pushrod, camshaft, and piston damage. The engine was very dirty like the oil changes were neglected. I always changed the oil in 5,000 mile increments or less depending on driving conditions. The owners manual and oil filler specifies Mobil 1 5W30 oil. When I was working I always had the shop next door change the oil with Mobil 1. After I retired in 2019, I had the nearby GM dealer change the oil. I was unaware that they were substituting DEXOS oil which is not what the owners manual or fill cap specifies for this vehicle. This resulted in premature engine failure. With DEXOS you could be getting oil that is inferior to Mobil 1 full synthetic. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train · Suspension
After driving car all day off and on, it suddenly went into limp mode. Multiple misfires. Service traction t control and service stabilitrak warnings. Engine light flashing. Car had oil. Replaced oil pressure sensor. Replaced spark plugs. Wires. And coils. Will not clear misfire and won’t go out of limp mode. $7500 fix. This is ridiculous. I have heard of 15 others with the same issue.
- Electrical system · Engine · Seats
Low oil pressure causing engine failure, suspension issues constantly, limp mode won’t go off
- Air bags
Observed information on dashboard stating service Air Bag...it was told that my car has a Takarta brand air bag ..is there a recall for this airbag ? If so can I be sent a notification..
- Air bags · Lane departure › Blind spot detection · Unknown or other
N/a
- Engine and engine cooling › Engine › Crank/camshaft position sensor
The contact owns a 2009 Cadillac Escalade. The contact stated while driving 35 MPH, the vehicle was shuddering with an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact pulled over and turned off and restarted the vehicle. The vehicle was then taken…
The contact owns a 2009 Cadillac Escalade. The contact stated while driving 35 MPH, the vehicle was shuddering with an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact pulled over and turned off and restarted the vehicle. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was notified of an engine misfire due to a faulty camshaft sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
- Electrical system · Engine · Vehicle speed control
For approx. the past 6 months, the radio has been cutting out several times during my daily commute. On occasion, a message would appear saying Stabilitrack is off. Saturday, it cut out and stayed off for more than 30 minutes and did it several more times. Everytime the radio cuts out, the door…
For approx. the past 6 months, the radio has been cutting out several times during my daily commute. On occasion, a message would appear saying Stabilitrack is off. Saturday, it cut out and stayed off for more than 30 minutes and did it several more times. Everytime the radio cuts out, the door locks started locking and unlocking on their own, the air conditioning, cooled front seats, and defrost turns on and the seats the airbag off light came on, and a warning message saying service stability system came on, plus the engine was revving without power and I was worried I was going to lose all electrical and control, so I pulled off the We have ran several diagnostic but found no error code messages and nothing wrong with the vehicle. When I was talking to them, the system was acting normally. I have taken the car to the dealership and my local family mechanic shop. We have paid extensively to change the grounding wire, battery, cables, fuses and other grounding components to resolve this issue. It is very dangerous and has caused my family to jerk and sometimes be hit in the process. It has died on the highway and creates an extreme possibility for accident to others, if this continues to occur. I typically would not reach out in this manner and I would just replace the vehicle, but through further research, others have also had this problem, reported it on the Cadillac forum and we have not been added to the previous electrical recall or gotten resolutions. This is my last resort before this becomes a fatality for some owner.
- Air bags
TL* the contact owned a 2009 cadillac escalade. The contact stated while driving 45 mph, the passenger side air bag deployed without impact which resulted in the contact losing control of the vehicle and crashed into a pole. No further details were available in regaurds to the crash. The contacts…
TL* the contact owned a 2009 cadillac escalade. The contact stated while driving 45 mph, the passenger side air bag deployed without impact which resulted in the contact losing control of the vehicle and crashed into a pole. No further details were available in regaurds to the crash. The contacts wife who was seated in the front passenger side sustained whiplash and did not seek medical attention. A police report was filed. The vehicle was towed to (whitmore's wrecker services inc 600 w greenwood ave, waukegan, il 60087 (847) 623-7080). Upon investigation, the contact associated the failure with nhtsa campaign number: 21v052000 (air bags) however the vin was not included. The vehicle was destroyed. The manufacturer was not informed of failure. The failure mileage was approximately 150,000.
- Air bags
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received notification of nhtsa campaign number: 21v052000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received notification of nhtsa campaign number: 21v052000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Arrowhead cadillac (8310 w bell rd, glendale, az 85308, (623) 455-6910) was contacted and it was confirmed that the part was not yet available. The contact had not experienced a failure. The manufacturer was notified of the issue and requested that the vehicle not be driven until repaired. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact called taylor motors, inc. (2525 churn creek rd, redding, ca 96002; (530) 410-6816)…
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact called taylor motors, inc. (2525 churn creek rd, redding, ca 96002; (530) 410-6816) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *bf*jb
- Electrical system · Unknown or other
While driving the blind spot indicator fails intermittently.
- Air bags · Structure › Body
I have three separate situations with my 2009 cadillac escalade platinum. the upper dash closer to the window IS cracked on both the driver and passenger side. also the cadillac escalade woodgrain sign located on the passenger side dashboard IS cracked as well. IS this a defect? my vehicle IS…
I have three separate situations with my 2009 cadillac escalade platinum. the upper dash closer to the window IS cracked on both the driver and passenger side. also the cadillac escalade woodgrain sign located on the passenger side dashboard IS cracked as well. IS this a defect? my vehicle IS typically stored in the garage but yet and still my dashboard IS cracked. lastly, I received a letter from cadillac regarding the recall/replacement airbags back in 2015. I called lindsay cadillac of alexandria to schedule a replacement; however, their response IS there no airbags available. any assistance would be greatly appreciated. *tr
- Engine · Steering
The truck was stationary and oil and power stering fluids was on my carport. I have checked for problems on the internet and more than a few IS having the same problems with the same SUV.
- Air bags
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crest cadillac (located at 6280…
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crest cadillac (located at 6280 state hwy 121, frisco, tx 75034, 469-919-5551) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure.
- Air bags
Recall statusrecall incomplete, remedy not yet available by gm I have an airbag recall without solution. We have no explosion or injuries yet.
- Air bags
TL* the contact owns a 2009 cadillac escalade. When the vehicle was purchased on march 14, 2019, the air bag warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000. *bf*jb
- Engine
TL* the contact owns a 2009 cadillac escalade. While at a stop light, the vehicle seized. In addition, the vehicle failed to start on occasion and the check engine indicator had been illuminated for an extended period of time. The vehicle was taken to earnhardt buick GMC (6501 centennial center…
TL* the contact owns a 2009 cadillac escalade. While at a stop light, the vehicle seized. In addition, the vehicle failed to start on occasion and the check engine indicator had been illuminated for an extended period of time. The vehicle was taken to earnhardt buick GMC (6501 centennial center blvd, las vegas, NV 89149, 702-951-8200), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 209,000.
- Steering
Lost all power steering while driving without any warning from the error code system. could have been a fatality or caused one.i was driving on a two lane road at approximately 35 mph. This vehicle has electronic power steering. I have the repair invoice and that unit was corroded.
- Air bags
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received a recall notification for nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (charlie obaugh chevrolet buick…
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received a recall notification for nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (charlie obaugh chevrolet buick GMC, 410 lee jackson hwy, suite a, staunton, va 24401, (540) 324-4449) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *Tt attached recall notice. *Jb
- Air bags
The air bag has not been relaced. Going on 2 years since the recall.
- Air bags
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received a recall notification for nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
TL* takata recall. The contact owns a 2009 cadillac escalade. The contact received a recall notification for nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Electrical system · Electronic stability control (esc) · Exterior lighting › Brake lights
TL* the contact owns a 2009 cadillac escalade. The contact stated that the service stability traction control and service stability rack warning indicators kept randomly illuminating. Also, the brake lights remained illuminated. The contact had to turn the vehicle off and back on to reset the…
TL* the contact owns a 2009 cadillac escalade. The contact stated that the service stability traction control and service stability rack warning indicators kept randomly illuminating. Also, the brake lights remained illuminated. The contact had to turn the vehicle off and back on to reset the computer system; however, the warning indicators continued flashing. An unknown dealer diagnosed that the sensors needed to be replaced. The manufacturer was notified of the failure and the contact was waiting on a response. The vehicle was received as a trade-in from a 2004 cadillac escalade that exhibited the same failure. The vin was not available. The approximate failure mileage was 100,000.
- Air bags
Takata recall. my wife drives this vehicle daily with our two children. The airbag light has randomly come on and off for the past 2 years. Now it IS permittedly on, with the 'service airbag' also on the information center. As a safety issue we fill this needs to be addressed immediately, which I'm sure has been expressed by many others who have this problem.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11006274This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10254209Magnetically Controlled Suspension Electrical Connector Not Seated.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10253616Audio System Speaker Rattle, Buzz Noise, Poor Sound
- 10253610Diagnosis and Repair HVAC Blower Function.
- 10253582Revised HVAC Blower Motor Installation Instructions.
- 10253148Auxiliary Transmission Fluid Pump.
- 10252974This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
Every Cadillac Escalade model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.