2011 Cadillac Escalade
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Cadillac › Escalade › 2011
These records cover every 2011 Cadillac Escalade. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2011 Cadillac Escalade. Newest first.
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to…
Risk and remedy
Risk
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Gm IS recalling certain model year 2011cadillac escalade, escalade esv; chevrolet silverado HD, silverado ld, suburban, tahoe; and GMC sierra HD, sierra ld, yukon, and yukon XL vehicles. The intermediate steering shaft attaching bolts may not have been tightened to the proper specification.
Risk and remedy
Risk
This could allow the joints to separate, and the driver could experience loss of steering increasing the risk of a crash.
Remedy
Gm dealers will inspect and ensure that the intermediate steering shaft bolts are tightened to the proper specification. the safety recall IS expected to begin on or about july 13, 2011. owners may contact cadillac at 1-800-458-8006, chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463.
General motors IS recalling certain model year 2011 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, colorado, express, silverado, suburban, tahoe; and GMC canyon, sierra, savana, yukon and yukon XL vehicles. the rear axle cross pins were not properly heat treated and could fracture and become displaced within the rear axle. should the…
Risk and remedy
Risk
The driver may not be able to maintain directional control of the vehicle and a crash could occur without warning.
Remedy
Dealers will install a new rear axle cross pin free of charge. the safety recall began on january 11, 2011. owners may contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, GMC at 1-866-996-9463 and at the owner center at www.gmownercenter.com.
General motors IS recalling certain model year 2011 cadillac escalade ext, chevrolet avalanche, silverado ld and GMC sierra ld vehicles. the rear axle cross pins were not properly heat treated and could fracture and become displaced within the rear axle. should the pin shift out of position, it could create an interference condition and cause the rear…
Risk and remedy
Risk
The driver may not be able to maintain directional control of the vehicle and a crash could occur without warning.
Remedy
Dealers will install a new rear axle cross pin free of charge. the safety recall began on january 11, 2011. owners may contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, GMC at 1-866-996-9463 and at the owner center at www.gmownercenter.com.
Owner complaints
49 complaints
What owners report most
Latest complaints
- Power train
The Transmission , the vehicle came to a sudden stop while driving, confirmed by a mechanic, no it has not been inspected by insurance or others accident was avoided, no warnings lights, transmission began to jump in gear like a lunge forward. Double checked it and it would not go forward then it…
The Transmission , the vehicle came to a sudden stop while driving, confirmed by a mechanic, no it has not been inspected by insurance or others accident was avoided, no warnings lights, transmission began to jump in gear like a lunge forward. Double checked it and it would not go forward then it would let you reverse only and then it will not go forward or reverse. The vehicle had to be towed. Engine starts fine but can't drive
- Power train › Automatic transmission
The whole transmission kept jerking and finally went totally out. I only have 189,000
- Suspension
Swaybar mount is ripped from the frame. Only on the passenger side
- Electrical system
-Driver seat would not heat or cool. -When troubleshooting, discovered a melted wire and burnt plug. Could have caused fire. Various others online had the exact issue. There should be a recall. -Not reproduced or confirmed by dealer. The damage is visible, not necessary to take in. -Not inspected, see photos. -No warning lights.
- Unknown or other
the top of the dash cover cracked. There was no reason, it just cracked.
- Air bags
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called devan lowe inc cadillac GMC lincoln (AL-77 & steele station rd, attalla, al…
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called devan lowe inc cadillac GMC lincoln (AL-77 & steele station rd, attalla, al 35954, (256) 344-4832) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Nothing has happened other than there IS a current airbag recall on this vehicle. Many other makes and models also have this takata airbag issue and they have been fixed/or replaced and the recall IS lifted. Yet cadillac/gm IS still refusing to have this done so I am currently driving a vehicle…
Nothing has happened other than there IS a current airbag recall on this vehicle. Many other makes and models also have this takata airbag issue and they have been fixed/or replaced and the recall IS lifted. Yet cadillac/gm IS still refusing to have this done so I am currently driving a vehicle which the nhtsa says it not safe yet cadillac says it IS and no one has taken the step forward to remedy this problem. My husband recently passed away in a horrifying manner and all I want to do IS give my stepson who lives in canada (i live in los angeles) I just want to give my stepson his fathers truck and because no one wished to solve this problem I am unable to do this. I simply cannot understand how the nhtsa can allow us to drive a vehicle they deem to be unsafe yet not force cadillac/gm to solve this problem they feel IS no problem. Can you imagine the possible lawsuit that could be placed against cadillac/gm and nhtsa if anyone was to get seriously injured because none of you took the step forward to force to have this issue solved just like toyota, BMW, tesla, saab and so many others have done. Someone needs to do something rather than allow this issue to sit in a state of limbo as "incomplete/remedy not available. And what a name a person would make for themselves to push this to be solved. Some has to help me, please! I just want my stepson to have his fathers truck..please help me!!!!
- Unknown or other
Just checked vin # and said 0 unrepaired recalls. does this mean they meed to be fix or that my vehicle isnt affected and IS it IS affceted where or what can I do about it.
- Structure › Body › Door · Unknown or other
The rear lift door access unlocks on it's own frequently. the whole rear door lifted open while I was driving. *tr
- Air bags
No remedy for air bag recall - recall issued in 2016. *tr
- Seat belts
TL* the contact owns a 2011 cadillac escalade. The contact stated that the front driver side seat belt locking mechanism was defective and failed to be securely latched. The cause of the failure was not determined. The local dealer tom kelly cadillac (811 ave of autos, fort wayne in) was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 188,000.
- Air bags
TL* the contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact…
TL* the contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted massey cadillac - north orlando 4241 n john young pkwy, orlando, fl 32804 where they informed the contact that the parts was available. The manufacturer was notified of the issue and informed the contact that they was waiting for nhtsa response. The contact stated that while starting the vehicle, the air bags warning light illuminated continuously. *Bf vehicle has been repaired.*jb
- Electrical system · Service brakes
When coming to a stop and braking (at lights and stop signs) vehicle sometimes feels like it slips then brakes kick in. Been happening for a long time now. Its very comparable to the recall on the 2015-2017 models that were affected. Also another common issue I have IS the power from the cigarette lighters going out plenty of times. **On another note it isn't just one set date as it IS asking below**
- Air bags
My vehicle has a recall on it for the takata airbags. I spoke to general motors (conversation #[xxx]) and they said there IS nothing that can be done until nhtsa provides a solution. the fact remains I am driving a vehicle with an outstanding recall that I can't get fixed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Tt
- Air bags
TL* the contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer and was not repaired. The…
TL* the contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
My vehicle IS part od a takata air bag recall and gm refuses to do anything about it. I have called periodically asking when the repair would happen and was told it IS being phased in and I will get a notice.i just called again and the new answer IS that gm doesn't think they should have to…
My vehicle IS part od a takata air bag recall and gm refuses to do anything about it. I have called periodically asking when the repair would happen and was told it IS being phased in and I will get a notice.i just called again and the new answer IS that gm doesn't think they should have to replace this and will not do anything until their objection can be resolved. they will not commit to replacing my recalled airbag.
- Air bags
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact received a recall notice for nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called devoe cadillac (4100 tamiami…
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact received a recall notice for nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called devoe cadillac (4100 tamiami trail n, naples, fl 34103, (888) 571-5034) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was contacted and provided case numbers: 95436748446 and 83462162907. No further assistance was provided. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* the contact owns a 2011 cadillac escalade. The contact stated that nhtsa campaign number: 16v381000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in may of 2016. The manufacturer was contacted and stated that additional testing was completed…
TL* the contact owns a 2011 cadillac escalade. The contact stated that nhtsa campaign number: 16v381000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in may of 2016. The manufacturer was contacted and stated that additional testing was completed by a third party, and the vehicles were considered safe. The dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
It IS clearly outlined on the gm and nhtsa websites that my specific vehicle has a defective airbag by the takata corporation based on a finding in 2016. I do not understand why I am not allowed to make my vehicle safe and must "wait" per the gm website which states recall status IS: incomplete.…
It IS clearly outlined on the gm and nhtsa websites that my specific vehicle has a defective airbag by the takata corporation based on a finding in 2016. I do not understand why I am not allowed to make my vehicle safe and must "wait" per the gm website which states recall status IS: incomplete. Remedy not yet available. what do I need to do to get the airbags replaced with safe ones in order to make my vehicle safe for me and my family to drive in? let this be notice that if anything happens to me or my family due to the three (3) year delay and current remedy of "not yet available" to make my vehicle safe I will take all appropriate legal action against all parties involved!! I want my vehicle approved to be repaired!!
- Air bags
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Devoe cadillac (4100 tamiami trail n, naples, fl 34103, (239) 298-7627) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
I am told that there IS a takata airbag issue with no remedy. I would like to have it replaced as this safety risk could cause me serious harm.
- Air bags
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact was notified of nhtsa campaign number: 16v381000 (air bags) by carfax. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that his onstar system was…
TL* takata recall. The contact owns a 2011 cadillac escalade. The contact was notified of nhtsa campaign number: 16v381000 (air bags) by carfax. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that his onstar system was activated and alerted him that no remedy was available. The dealer was not contacted. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall, I have not been notified
- Air bags
Takata recall. My car has been under recall since 2016. The cadillac dealer IS refusing to replace the faulty airbag(s). I contacted gm online, they claim they have replacement airbags from takata but gm doesn't deem it necessary to make the replacement on my vehicle at this time. IS the nhtsa…
Takata recall. My car has been under recall since 2016. The cadillac dealer IS refusing to replace the faulty airbag(s). I contacted gm online, they claim they have replacement airbags from takata but gm doesn't deem it necessary to make the replacement on my vehicle at this time. IS the nhtsa airbag recall an optional recall to be performed or refused by the manufacturer?? when will you all get serious and make gm/cadillac comply with the recall and replace the defective airbags????
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11006274This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
Every Cadillac Escalade model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.