2010 Cadillac Escalade
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2010 Cadillac Escalade. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2010 Cadillac Escalade. Newest first.
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Owner complaints
38 complaints
What owners report most
Latest complaints
- Electrical system · Exterior lighting · Service brakes
Tubo problema en k a lus derecha delantera l
- Electrical system
My son was driving home from work down Highway 288 in Houston and the car just died and did not start. The door locks were going up and down like it was trying to reset and lock the car. I had it fixed and they said it was the fuel pump was out. We had the fuel pump fixed and a new battery put in. Would this cause it to loose power immediately and the door locks to go crazy?
- Tires › Tread/belt
The contact owns a 2010 Cadillac Escalade equipped with Uniroyal Tires, Tire Line: PAW Touring, Tire Size: 285/45/R22, DOT Number: (Unavailable). The contact stated that upon inspection, it was discovered that all four tires had experienced tread separation and the steel belts were exposed. The…
The contact owns a 2010 Cadillac Escalade equipped with Uniroyal Tires, Tire Line: PAW Touring, Tire Size: 285/45/R22, DOT Number: (Unavailable). The contact stated that upon inspection, it was discovered that all four tires had experienced tread separation and the steel belts were exposed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 9,000.
- Engine
The contact owns a 2010 Cadillac Escalade. The contact stated while starting the vehicle, the check engine warning light illuminated with an abnormal sound. The contact changed the spark plugs, wires and coils however, the failure persisted. The vehicle was not drivable. The contact towed the…
The contact owns a 2010 Cadillac Escalade. The contact stated while starting the vehicle, the check engine warning light illuminated with an abnormal sound. The contact changed the spark plugs, wires and coils however, the failure persisted. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the lifters to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000.
- Air bags · Equipment › Electrical › Aux audio jack/plug · Power train › Automatic transmission › Control module › Software
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was not yet available. The contact notified imperial valley chevrolet buick GMC cadillac (602 wake ave, el centro…
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was not yet available. The contact notified imperial valley chevrolet buick GMC cadillac (602 wake ave, el centro, ca 92243) and was informed that they neither had the tools nor the procedure to repair the vehicle. The contact notified the manufacturer and was informed that they knew nothing about the recall. The contact was transferred to another number however, there was no response. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called michael cadillac (5787 n blackstone ave, fresno, ca 93710) where it was confirmed that the…
TL* the contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called michael cadillac (5787 n blackstone ave, fresno, ca 93710) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Sometimes while braking it needs much more force, meaning I have to push the brake all the way down. Also it feels like they stick at times. I saw there was a recall on the 2015-2018 for this issue but it may go back further.
- Air bags
TL* the contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A local…
TL* the contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A local dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Engine
Exhaust manifold bolts shred off causing engine misfire. leading to a very costly repair. Mech. Said that this happens on all the gm of a similar design, at highway speed don't notice the roughness. when you come to a stop and can really feel the cylinder miss firing. fault code said number was mis-firing. *tr
- Air bags
Says remedy still not available... When will the air bag be fixed or replaced? vin: [xxx] year: 2010 make: cadillac model: escalade number of open recalls: 1 nhtsa recall number: opens new window takes away from vin lookup section> 16v381 recall date: may 27, 2016 manufacturer recall…
Says remedy still not available... When will the air bag be fixed or replaced? vin: [xxx] year: 2010 make: cadillac model: escalade number of open recalls: 1 nhtsa recall number: opens new window takes away from vin lookup section> 16v381 recall date: may 27, 2016 manufacturer recall number: 2049151 summary: takata corporation (?takata?) has decided that a defect which relates to motor vehicle safety exists in certain 2007-2011 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, GMC sierra 1500, yukon, yukon XL, and 2009-2011 chevrolet silverado 2500/3500 and GMC sierra 2500/3500 vehicles. This IS based upon takata?s decision that front passenger airbag inflators it supplied to gm are defective. Gm has submitted to nhtsa a petition for inconsequential and nhtsa has granted gm until august 2017 to complete its investigation and to submit all data supporting the petition. If the petition IS denied, gm will conduct a recall of the airbag inflators covered by takatas defect information report. For more information visit www.regulations.gov and search for docket no. Nhtsa-2016-0124. safety risk: the propellant in some types of takata airbag inflators can degrade over time, especially after long term exposure in hot and humid regions. If the propellant degrades to a certain level, the inflators may rupture during deployment, causing serious or fatal injuries. remedy: the necessity of a remedy IS dependent upon nhtsa's decision on gm?s petition for inconsequential. Additional information will be available following that decision. In the meantime, you can also check the status of this recall at my.gm.com/recalls. Gm considers your vehicle safe to drive. recall status: recall incomplete. Remedy not yet available information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags
1Unrepaired recalls associated with this vin may 27,2016 manufacturer recall number2049151 nhtsa recall number16v381 recall statusrecall incomplete, remedy not yet available summary takata corporation ('takata') has decided that a defect which relates to motor vehicle…
1Unrepaired recalls associated with this vin may 27,2016 manufacturer recall number2049151 nhtsa recall number16v381 recall statusrecall incomplete, remedy not yet available summary takata corporation ('takata') has decided that a defect which relates to motor vehicle safety exists in certain 2007-2011 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, GMC sierra 1500, yukon, yukon XL, and 2009-2011 chevrolet silverado 2500/3500 and GMC sierra 2500/3500 vehicles. This IS based upon takata's decision that front passenger airbag inflators it supplied to gm are defective. Gm has submitted to nhtsa a petition for inconsequentiality and nhtsa has granted gm until august 2017 to complete its investigation and to submit all data supporting the petition. If the petition IS denied, gm will conduct a recall of the airbag inflators covered by takata's defect information report. For more information visit www.regulations.gov and search for docket no. Nhtsa-2016-0124. safety risk the propellant in some types of takata airbag inflators can degrade over time, especially after long term exposure in hot and humid regions. If the propellant degrades to a certain level, the inflators may rupture during deployment, causing serious or fatal injuries. the airbag indicator has come on. I own two cadillac vehicles and coincidentally they have the same recall and, the same indicator light has illuminated on both vehicles. I am concerned that this recall IS a potential hazard. We live in florida where it's hot, so we constantly drive in the sun. For both vehicles to have a recall and now both indicators for airbags are illuminated I believe that this may be apart of this takata issue.
- Unknown or other
At a stoplight on an overpass the car shut off and wouldn't restart for 10 minutes. After it restarted and we continued to drive and get on the highway. The car shutoff while driving 60 mph on the highway. Power steering was completely lost. We were able to coast to the side of the highway. After 5…
At a stoplight on an overpass the car shut off and wouldn't restart for 10 minutes. After it restarted and we continued to drive and get on the highway. The car shutoff while driving 60 mph on the highway. Power steering was completely lost. We were able to coast to the side of the highway. After 5 minutes or so car restarted. There was a cadillac dealer within 10 miles so we continued on to try and get there. the car shutoff again getting off the highway on the exit ramp and again lost power steering. again waited for 5 minutes the car restarted. Same thing happened pulling into the dealer parking lot. We were lucky there wasn't much traffic on the highway or I would imagine we could have very likely caused a bad accident with the car shutting off at 60 mph with no steering. We were in a rural area where the highway death toll IS high. I have read numerous cases of other escalade owners having this same problem.
- Air bags
TL* the contact owns a 2010 cadillac escalade. The contact received a recall notice for nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The part was not available. The contact had not experienced a failure. *Jb
- Air bags
TL* the contact owns a 2010 cadillac escalade. The contact received a recall notice for nhtsa campaign number: 16v381000(air bags). Landers chevrolet cadillac of joplin (4630 e 32ND st, joplin, mo 64804, 417-317-5175) stated that the parts were not available. The manufacturer was not notified of…
TL* the contact owns a 2010 cadillac escalade. The contact received a recall notice for nhtsa campaign number: 16v381000(air bags). Landers chevrolet cadillac of joplin (4630 e 32ND st, joplin, mo 64804, 417-317-5175) stated that the parts were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called airport chevrolet buick GMC at…
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called airport chevrolet buick GMC at (541) 770-1300 (located at 3001 biddle rd, medford, or 97504) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the call repair.…
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the call repair. The dealer (alaska sales and service anchorage, 1300 e 5TH ave, anchorage, ak 99501, (877) 434-0231) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Faulkner cadillac trevose (4447 e street rd, feasterville-trevose, pa 19053, (866) 722-7910) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall hennessy cadillac at 3377 satellite blvd, duluth, ga 30096 has told me that they don't have the part in yet to fix it. I received a recall letter back in 2016 and they still don't have in the part? why not? I am afraid to be in this car and I live in a hot state, georgia. I want it fixed asap!!! please help me make this happen.
- Air bags
Takata recall. I have made several attempts to have the airbag replaced based on the recall. I contacted bentley cadiillac today at 1:02 pm, spoke with "jd" and was told that they do not have that part and they can not get it because takata went bankrupt.
- Air bags
Takata recall - have made numerous attempts to clarify recall at dealership with no conclusion. Dealership says no recall and replacement IS available although we have received information that the vehicle IS affected by the takata defect. In a letter re: tk holdings inc it specifically reads in…
Takata recall - have made numerous attempts to clarify recall at dealership with no conclusion. Dealership says no recall and replacement IS available although we have received information that the vehicle IS affected by the takata defect. In a letter re: tk holdings inc it specifically reads in bold script, "if your vehicle contains a defective or potentially defective airbag inflator and IS under recall, contact your nearest dealership immediately to schedule a free repair." dealership says they no nothing about this. I read that gm had until august 2017 to remedy situation but have not heard results.
- Air bags
Takata recall. I have two kids and am scared to drive my car with this recall. its been over 2 years since the first contact with gm. at that time they said they would follow up with me and still never have. I checked the status on their website and it says: recall status: incomplete. Remedy not yet available not sure what to do. Please help!
- Air bags · Unknown or other
I called all the dealers listed on your web site to have the air bags replaced but they said they dont have the part and cant get it rk chev told me to go to a cadillac dealer and they dont have it so what do I do, also the engine has aticking noise sinces the time I got the car and they say its nothing but it still doing it ticking and there are a lot of people with the same complaint
- Air bags
"Takata recall" notice
- Air bags
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/11/17*lj updated 07/14/2017*js
- Air bags
Takata recall. contacted by crestview cadillac - said no replacement and the recall may go away. mk smith chevrolet - said they couldn't obtain replacements.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11006274This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
Every Cadillac Escalade model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.