2004 Chevrolet Silverado 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Silverado 1500 › 2004
These records cover every 2004 Chevrolet Silverado 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
797 complaints33 involved a crash8 involved a fire20 injuries1 deaths
What owners report most
Latest complaints
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact was interested in purchasing a 2004 Chevrolet Silverado 1500 from a local used car dealer. The contact stated that the odometer indicated that the mileage was 187,000. The Carfax report indicated that the last reported mileage was 312,000. In addition, the contact was…
Odometer Fraud. The contact was interested in purchasing a 2004 Chevrolet Silverado 1500 from a local used car dealer. The contact stated that the odometer indicated that the mileage was 187,000. The Carfax report indicated that the last reported mileage was 312,000. In addition, the contact was informed that the vehicle had only one previous owner. The Carfax report indicated that the vehicle had four previous owners. The dealer was not made aware of the issue.
- Service brakes, hydraulic · Structure › Frame and members
The contact owns a 2004 Chevrolet Silverado 1500. The contact stated while driving 30-35 MPH, the brake and the check engine warning lights illuminated. The contact stated that upon depressing the brake pedal, the brake pedal traveled down to the floorboard, and the vehicle hesitated to respond.…
The contact owns a 2004 Chevrolet Silverado 1500. The contact stated while driving 30-35 MPH, the brake and the check engine warning lights illuminated. The contact stated that upon depressing the brake pedal, the brake pedal traveled down to the floorboard, and the vehicle hesitated to respond. The contact pulled to the side of the road, added brake fluid to the vehicle, and continued driving. The contact stated while driving approximately 55 MPH and depressing the brake pedal, the brake pedal traveled down to the floorboard and the vehicle failed to respond. Several unknown warning lights were illuminated. The contact engaged the parking brake, and the vehicle stopped. The contact was able to coast to the side of the road downhill. The contact turned on the hazard lights and drove 5 MPH to her mother's residence while being trailed by a Police Officer. The vehicle was taken to O'Reilly and to Advanced Auto Parts, where the contact was informed that the vehicle was unsafe to drive. The contact purchased an oxygen sensor, an oil sensor, the battery, the brake booster, the thermostat, and the brake lines. The contact's son and nephew attempted to replace the parts and noticed that the brake assembly was significantly damaged. The contact's son and nephew also noticed that the frame, the exhaust system assembly, and other parts were severely corroded. The Used Car dealer was notified of the failure, but no assistance was provided. The Chevrolet dealer and manufacturer were not notified of the failure. The failure mileage was approximately 162,616.
- Electrical system · Power train · Steering
I just replaced the battery in my 2004 chevy Silverado 1500 with only 97,000 miles on it, and i went to drive it down the road and the vehicle now loses power and cuts off making a left turn.. It did this twice and i parked it.. THIS IS A VERY SERIOUS SAFETY ISSUE in my opinion.. PLEASE investigate the issue and report back to me please..
- Service brakes, hydraulic
The contact's son owns a 2004 Chevrolet Silverado 1500. The contact stated while his son was exiting a parking lot, the brake pedal hose ruptured, and the brake pedal depressed to the floorboard. Upon inspection of the vehicle, the contact discovered that there was a hole in the brake hose. The…
The contact's son owns a 2004 Chevrolet Silverado 1500. The contact stated while his son was exiting a parking lot, the brake pedal hose ruptured, and the brake pedal depressed to the floorboard. Upon inspection of the vehicle, the contact discovered that there was a hole in the brake hose. The contact used a personal trailer to tow the vehicle home where the vehicle remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000. The VIN was not available.
- Wheels
While driving the right front factory steel wheel rusted out to the point where the wheel center separated from the outer part of the rim on 4 of the 5 spokes, this caused a dangerous wobble to occur and if the vehicle wasn't being driven in the city I believe this would have resulted in a crash…
While driving the right front factory steel wheel rusted out to the point where the wheel center separated from the outer part of the rim on 4 of the 5 spokes, this caused a dangerous wobble to occur and if the vehicle wasn't being driven in the city I believe this would have resulted in a crash since the wheel was only being held on by 1 of the 5 spokes. Due to the design of these chrome clad wheels you can't see the corrosion that is occuring behind the chrome cladding. I put a spare tire on the vehicle and have since parked it until such time as I can replace all 4 of the wheels since I don't believe this vehicle is safe to be driven at this time. The chrome cladding was thrown off the right front wheel when this occured
- Electrical system · Vehicle speed control
My dash Cluster quit working,the only part that works I can read my miles but I don't have the PRND321.
- Air bags · Service brakes · Unknown or other
Abs system is failing light comes on then brakes don’t catch, airbags message keeps coming on . Pulling in to store when it done it end up hitting the metal pipe in from of store to stop
- Power train
Wholes are developing in the transfer case near the output shaft and all the fluid leaks out causing the transfer case to grenade.
- Electrical system › Instrument cluster/panel
The contact owns a 2004 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the oil pressure gauge was elevated too high. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed instrument cluster. The vehicle was not repaired. The…
The contact owns a 2004 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the oil pressure gauge was elevated too high. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed instrument cluster. The vehicle was not repaired. The contact stated that she recently noticed that other gauges were also malfunctioning. The vehicle was taken to the dealer and was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 19,626.
- Suspension › Front › Control arm › Upper ball joint
Upper control arm ball joints failed in less than 2 years
- Structure › Body
Vehicle was involved in motor vehicle collision. This unit was struck broadside by a semi resulting in the cab and box of this unit to separate from the frame. The frame of this unit, cab, and box all came to final rest in different locations in the scene with the driver remaining in the driver seat.
- Air bags
Collided with a bear at 55mph with significant front end damage. Air bags were commanded to deploy and never did. I have contacted GM about the problem and have been told to wait for a claim advisor as no recalls are active on my vehicle.
- Power train · Service brakes
# 1 is the 4l60E transmission that sits on the exhaust and runs next to it on the opposite side the heat from the trans itself and the exhaust overheat the gasket which causes weak spots that leak along with burning up the 3-4 clutch. Lost everything but 1&2,R,N on trip to Illinois on way back went…
# 1 is the 4l60E transmission that sits on the exhaust and runs next to it on the opposite side the heat from the trans itself and the exhaust overheat the gasket which causes weak spots that leak along with burning up the 3-4 clutch. Lost everything but 1&2,R,N on trip to Illinois on way back went to speed up to pass and all sudden the engine started tacking out and leaking fluid. I applied fluid all the way home at a speed of 45mph in a 70 mph limit which caused a major safety hazard with traffic. Took to trans shop said the 3-4 clutch was fried and was no good due to overheating and loss fluid from damaged gasket that's split on the stamps from AC Delco. 2nd issue arises out 1rst, even more dangerous to point of dragging me down drive way and cutting into my leg leaving a small scar. When wheels are chalked , E brake applied the vehical should not move, so after doing so I climbed under and unhooked the shift cable from the trans instantly with dog in truck it began rolling right over me I grabbed the frame and stopped it for a few sec then boom it went again I had spin around or my legs or head would've be smashed to Oblivion. At that point it just kept going as it cut into my leg, I let it roll over me hopped up and tried trow it in park yet no cable attached it wouldn't stop and just kept going till it hit a small ditch at end my drive and half way in the road.My leg was cut and I was scratched up in many spots yet dog was ok. The trans quitting lead to the unhooking of the cable then the e/p brake not holding due to worn brake shins in the rear which have calipers so if the calpier would've held with the brake it'd been fine but under everything is a set small and thin pads that hold the truck when brake applied. There was a recall (#05042). Yet my vin was not included, chevy was called yet denied any responsibility of either matter or action to cure it. These defects could've killed me, decapitated, or killed my service dog!
- Fuel/propulsion system · Suspension · Wheels
Front Suspension repaired fixed but did not fixed the vibration in front tires. Front Driver Side Hub and Bearing Assembly Failed since I had truck(used). Had front end redone but wheel still vibrated and took it too dealership July 3, 2021 and stated the Hub and Bearing grinding and growling and…
Front Suspension repaired fixed but did not fixed the vibration in front tires. Front Driver Side Hub and Bearing Assembly Failed since I had truck(used). Had front end redone but wheel still vibrated and took it too dealership July 3, 2021 and stated the Hub and Bearing grinding and growling and activates abs lights. Fuel line needs replace due to rust problems and dealership stated that the pump and retaining cam are very rusted and has a spot on the pump that is wet but not soaking wet(fail dealership looking for lawsuit for fire hazard). Fuel lines are rusted so whole truck needs repair. I spent $5400 on used truck and putting more money into it with repairs due to rust, parts and labor which is stupid as some parts do not take long if dealership have tools. I don't know incident as there no accident or anything.
- Service brakes
Vehicle was being driven when "Service Brake System" appeared in the DIC. Vehicle was safely returned to owners home where it was discovered a master cylinder failure had occurred. The master cylinder contained no brake fluid, the booster was covered in brake fluid, and fluid was dripping from the…
Vehicle was being driven when "Service Brake System" appeared in the DIC. Vehicle was safely returned to owners home where it was discovered a master cylinder failure had occurred. The master cylinder contained no brake fluid, the booster was covered in brake fluid, and fluid was dripping from the undercarriage to the ground. The master cylinder and booster were replaced. In the process of bleeding the brake lines, a secondary leak was discovered in the brake line to the left front caliper. An inspection revealed a failure of the brake line due to rust. Inspection of the other brake lines revealed rust which will require replacement of all the brake lines. In this instance, the vehicle was actively being repaired when the failure of the brake line occurred. Had the brake line not failed during the repair process of the master cylinder and booster, a failure would have occurred while the vehicle was being operated possibly resulting in a crash with injury or death to the occupants or other drivers.
- Air bags · Structure › Body · Unknown or other
Cracked dashboard, exterior color faded,
- Service brakes
When you apply the parking break through a foot pedal on this year of truck and then pull the handle to release it the parking break will only come back a little until you have to manually reach down to the floor and pull the parking break foot petal back up to operational height where the parking…
When you apply the parking break through a foot pedal on this year of truck and then pull the handle to release it the parking break will only come back a little until you have to manually reach down to the floor and pull the parking break foot petal back up to operational height where the parking break (emergency break) IS no longer applied. This has happened multiple times and the cable IS still connected and will only bring the parking break back up around a inch until you have to pull it the rest of the way back.
- Electrical system · Electronic stability control (esc) · Structure · Unknown or other
My dash started out with a small crack and continued to get worse. Now my whole dash IS about to fall in. When it first happened and told chevy they told me there IS nothing they could do. Very disappointed since I have been driving chevrolet's all my life. I thought it would have been covered.cracked while driving and sitting still. *tr
- Service brakes · Steering · Suspension
I started to notice my brakes and steering components are very unsafe, my steering wheel has to much play, something inside the steering makes a loud clunking noise when I hit a bump, the brakes don?t operate correctly, the truck shakes and makes the steering very difficult to control when…
I started to notice my brakes and steering components are very unsafe, my steering wheel has to much play, something inside the steering makes a loud clunking noise when I hit a bump, the brakes don?t operate correctly, the truck shakes and makes the steering very difficult to control when applying the brakes due to the shaking and vibration. I was told it might be leaking hydraulic fluid. But to sum it all up today on 06-02-2020, I realized the truck IS only getting worse and getting harder to steer and the brakes cause the steering to make it even harder to drive with all the shaking and pulling to the side and also I noticed the brake pedal will be really hard at times and then really light at times. *tr
- Wheels · Wheels › Hub
TL* the contact owns a 2004 chevrolet silverado 800. The contact stated that while driving at approximately 15 mph, there was a wobble and an abnormal sound coming from the driver's side front wheel. The contact stated that the wheel hub detached from the wheel assembly. The contact was able to…
TL* the contact owns a 2004 chevrolet silverado 800. The contact stated that while driving at approximately 15 mph, there was a wobble and an abnormal sound coming from the driver's side front wheel. The contact stated that the wheel hub detached from the wheel assembly. The contact was able to drive the vehicle to the residence and replaced the wheel hub as needed. The contact previously experienced the same failure with the passenger's side front wheel hub and replaced the wheel hub as needed. The vehicle was taken to valley chevrolet, 180 fletcher ave, spencer, in 47460, but was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 243,000. *Dt*jb*dt consumer stated retainer ring fell out and started to make grinding noise. After that the front end dropped and the tire fell off as well as breaking the brake line hose, stablizer bar and caliper bracket.*jb
- Unknown or other
I have had to get my brakes fixed 3 times and they just went again. GMC does not stand behind their vehicles. I will not be buying another gm vehicle and when I or someone else gets hurt I will be suing GMC
- Service brakes
I pressed the brakes hard to avoid hitting a deer. Once I pressed the pedal, the truck slowed and then the pedal went to the floor. A steel brake line below the cab blew. After inspection, I found that all the original steel lines were significantly rusted.
- Fuel/propulsion system
TL* the contact owns a 2004 chevrolet silverado 1500. During an oil change, it was noticed that the fuel line was rusted out. The vehicle was taken to rocket chevrolet (567-275-0023, located at 233 mansfield ave, shelby, oh 44875) where it was confirmed that the fuel line was rusted out and needed…
TL* the contact owns a 2004 chevrolet silverado 1500. During an oil change, it was noticed that the fuel line was rusted out. The vehicle was taken to rocket chevrolet (567-275-0023, located at 233 mansfield ave, shelby, oh 44875) where it was confirmed that the fuel line was rusted out and needed to be replaced. The manufacturer was called, but no one answered the phone. The vehicle was not repaired. The failure mileage was approximately 54,000. *Bf
- Service brakes
TL* the contact owns a 2004 chevrolet silverado 1500. The contact stated that the ABS engaged when the vehicle braked at lower speeds. The contact took the vehicle to an independent mechanic who diagnosed that the ABS sensor failed. The contact was informed to take the vehicle to a dealer. The manufacturer and dealer were not notified. The failure mileage was 48,000.
- Air bags
TL* the contact owns a 2004 chevrolet silverado 1500. The contact stated that another vehicle crashed into the front driver's side of his vehicle at an unknown speed. The air bags failed to deploy. The air bag warning indicator illuminated continuously. A police report was filed. The contact…
TL* the contact owns a 2004 chevrolet silverado 1500. The contact stated that another vehicle crashed into the front driver's side of his vehicle at an unknown speed. The air bags failed to deploy. The air bag warning indicator illuminated continuously. A police report was filed. The contact sustained back injuries that required medical attention. The vehicle was taken to young chevrolet (9301 e r l thornton fwy, dallas, tx 75228, (469) 378-9186), but was not diagnosed or repaired. The manufacturer was notified of the failure and stated that there were no recalls. The failure mileage was unknown.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006274This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247748Speedometer Needle Accuracy Information.
- 10247747Speedometer Needle Accuracy Information
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247672Parallel Hybrid Truck (PHT) Part Restriction.
- 10247671Parallel Hybrid Truck (PHT) Part Restriction.
- 10247670Parallel Hybrid Truck (PHT) Part Restriction.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10247093Speedometer Needle Accuracy Information.
- 10247092Speedometer Needle Accuracy Information
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246647Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246646Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246645Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10246624Car and Truck Fix it Right the First Time Issues
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Every Chevrolet Silverado 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.