2011 Dodge Avenger
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Dodge › Avenger › 2011
These records cover every 2011 Dodge Avenger. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 Dodge Avenger. Newest first.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of…
Risk and remedy
Risk
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep…
Risk and remedy
Risk
In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
Chrysler IS recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column…
Risk and remedy
Risk
A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash.
Remedy
Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403.
Owner complaints
209 complaints14 involved a crash2 involved a fire6 injuries
What owners report most
Latest complaints
- Unknown or other · Visibility/wiper
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents.…
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. Problem persists through all cabin air modes and circulations. This safety issue affects visibility and passenger safety by failing to defrost/defog windows and keeping cabin temperatures near or below freezing during cold weather (blowing cold air into the cabin).
- Air bags · Electrical system · Steering
The contact owns a 2011 Dodge Avenger. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the passenger’s side seat headrest exploded. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related…
The contact owns a 2011 Dodge Avenger. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the passenger’s side seat headrest exploded. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 13V282000 (Electrical System, Air Bags) and 11V315000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 205,000.
- Unknown or other
Vehicle turns off while driving sometimes starts up sometimes not! Doesn't give a warning replaced multiple things afraid of the car doing it in a turn everything shuts down power steering and everything!
- Visibility/wiper
Heater on the passenger side of the vehicle blows out cold air while driver side blows out hot air like it's supposed to. By having cold air being blown out, this causes the windshield and windows on the passenger side of the vehicle to fog up causing visibility issues.
- Air bags · Engine · Seat belts
The contact owns a 2011 Dodge Avenger. The contact stated that the check engine warning light and air bag warning light was illuminated. Additionally, the cruise control, buttons on the steering wheel, and occupant restraint control were malfunctioning. The contact stated that the vehicle was…
The contact owns a 2011 Dodge Avenger. The contact stated that the check engine warning light and air bag warning light was illuminated. Additionally, the cruise control, buttons on the steering wheel, and occupant restraint control were malfunctioning. The contact stated that the vehicle was included in NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) and the recall repair was completed. The contact stated that the air bag and occupant restraint warning light remained illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 171,998.
- Electrical system · Unknown or other
Throttle Body changed 3 times still stalling and poor acceleration problems very unsafe stalls out of no where very frustrated also changed electronic pedal and battery Lighting signs still comes on and stalls very dangerous!
- Electrical system · Engine · Fuel/propulsion system
Vehicle will shut off while driving, has happened numerous time's, horn randomly honks by its self, it take numerous attempts to get the car started once it shut off, and now it's locked In limp mode and won't leave second gear
- Unknown or other
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents.…
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. Problem persists through all cabin air modes, and circulations. This safety issue effects visibility and passenger safety by failing to defrost/defog windows and keeping cabin temperatures near or below freezing during cold weather (blowing cold air into the cabin
- Electrical system · Unknown or other · Visibility/wiper
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents.…
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. Problem persists through all cabin air modes, and circulations. This safety issue effects visibility and passenger safety by failing to defrost/defog windows and keeping cabin temperatures near or below freezing during cold weather (blowing cold air into the cabin). Manufacturer is aware but has yet to recall the issue even though reports are widespread for their vehicles in this model and dealership states it is a known issue.
- Air bags · Electrical system
The contact owns a 2011 Dodge Avenger. The contact stated while driving 5 MPH, the rear turn signals became inoperable. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. Upon investigation, the contact associated the…
The contact owns a 2011 Dodge Avenger. The contact stated while driving 5 MPH, the rear turn signals became inoperable. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 27,000.
- Visibility/wiper
Hot air from drivers side and cold air from passenger side. I live in maine. I had a couple rough winters because we couldn't find out what it was. I found out what it is but I can't find a garage to put it in. This is a server visibly concern. The trunk and inside the car leaks above the…
Hot air from drivers side and cold air from passenger side. I live in maine. I had a couple rough winters because we couldn't find out what it was. I found out what it is but I can't find a garage to put it in. This is a server visibly concern. The trunk and inside the car leaks above the windshield causing the car to smell musty and cause mold. Above the windowsheid where it leaks is causing Moisture inside and making the visibility almost impossible at times. This car has had two owners with less then 100,000 miles. Family owned
- Electrical system · Exterior lighting · Service brakes
While I was driving the battery, check engine, tire pressure, and traction light all came on at the same time, then all of a sudden everything (radio, instruments panel, speed odemeter etc...)when off in the car and then the a/c started blowing. It kept doing this off and on the whole time driving.…
While I was driving the battery, check engine, tire pressure, and traction light all came on at the same time, then all of a sudden everything (radio, instruments panel, speed odemeter etc...)when off in the car and then the a/c started blowing. It kept doing this off and on the whole time driving. The brake lights stay on. So far I have changed the battery, alternator, and the brake switch sensor and it's still doing the same thing. The vehicle was in motion on the hwy. I also got and check engine scan done on the vehicle. The one I could fix I fixed all but the tipm
- Engine · Unknown or other
My car doesn't start. I've been having the same problems since last year. I've been told 3 times that it was the alternative so I've bought 3. Then I was told it was the cords on my battery so I fixed that. Now I'm currently getting it looked at which I think it IS the transmission or starter. I've…
My car doesn't start. I've been having the same problems since last year. I've been told 3 times that it was the alternative so I've bought 3. Then I was told it was the cords on my battery so I fixed that. Now I'm currently getting it looked at which I think it IS the transmission or starter. I've also bought two batteries. Last week wen I went to the store a girl came up to me and asked do I have problems with my car I told her yes she said her mother has the same car as I do and told me that she her car keeps turning off and want crank. She said she put so much money into the car that she just had to get another one. So I know that it has to be something wrong because I'm also having those same type of problems and I keep my car up very well.
- Electrical system · Unknown or other
A known issue with 2011 doge avenger where the heater core goes bad .it's a known issue and should be covered by dodge. I shouldn't have to pay $1K out of pocket . I have read hundreds of forums stating the problem and it has never been addressed . Ridiculous by dodge.
- Power train · Unknown or other · Visibility/wiper
I have never received a recall letter but there are several that are open. This vin IS also on the buyback list and I've called two local dealers to ask about it and they won't give an answer but 'we can trade in'. I've also call fac. I bought it certified used.
- Unknown or other · Visibility/wiper
My car stalled 3XS has to replace ignition control switch. My heat doesn't work on passenger side. My lights flicker as I accelerate on expressway or even on the street now. Motor on passenger window went out
- Visibility/wiper
"Window defrost and passenger heat /air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents.…
"Window defrost and passenger heat /air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. Problem persists through all cabin air modes, and circulations. This safety issue effects visibility and passenger safety by failing to defrost/defog windows and keeping cabin tempuratures near or below freezing during cold weather (blowing cold air into the cabin)."
- Electrical system · Engine
My car keeps turnin goff while driving and slowing dowm. At 80 I was driving and my car turned off amy times
- Air bags · Electrical system
Air bag light driverside been on for months drain my battery now air bag light goes off on
- Service brakes · Structure › Body · Suspension
Back in 2019 on thanksgiving we had a car accident driving straight on route 17 in essex county because the wheel bearings went out to quickly we replaced them a year later it did almost did the same thing but we catch it in time are mechanic said it shouldn't have to change your wheel your wheel…
Back in 2019 on thanksgiving we had a car accident driving straight on route 17 in essex county because the wheel bearings went out to quickly we replaced them a year later it did almost did the same thing but we catch it in time are mechanic said it shouldn't have to change your wheel your wheel bearing 10 months apart we went through 3 already and it's asking me to put a date from when it happen I'll put the first time and the next two the next date it happen 9/23/2020/10/20/20 it's also doing some weird sliding in the back end of the vehicle
- Electrical system · Unknown or other · Visibility/wiper
All the sudden my dash defogger on passenger side and passenger defogger are blowing cold air and drivers side IS warm. Googled issue and it seems to be a big thing
- Unknown or other
Just bought this car yesterday. The heat does not work blows out cold air all the time. The heat just quit working right before winter IS about to start. I've been reading this exact problem with many others.
- Unknown or other
Heat and defrost on passenger side blows out cold air only. Replaced actuator and no change. Drivers side works as it should.
- Engine · Traction control system
TL* the contact owns a 2011 dodge avenger. The contact stated that while driving, the vehicle jerked and lost power. The engine and traction warning lights illuminated. the vehicle was taken to an independent mechanic who replaced the crankshafts on three occasions. The contact stated that the…
TL* the contact owns a 2011 dodge avenger. The contact stated that while driving, the vehicle jerked and lost power. The engine and traction warning lights illuminated. the vehicle was taken to an independent mechanic who replaced the crankshafts on three occasions. The contact stated that the battery cable box burned and was also replaced by the independent mechanic. the dealer was not called. The manufacturer was not made aware of the failures. The contact stated that the vehicle did not seem fully repaired. The failure mileage was approximately 170,000.
- Visibility/wiper
Car has no heat on passenger side and a little on the drivers side. in my investigation the heater core from the factory has some bad spots on the inside that cause metal to build up inside heater core causing this issue. in the winter makes it sometimes impossible to see out the front windshield…
Car has no heat on passenger side and a little on the drivers side. in my investigation the heater core from the factory has some bad spots on the inside that cause metal to build up inside heater core causing this issue. in the winter makes it sometimes impossible to see out the front windshield because it will not defrost the winshield. I think this IS a safety issue that should be covered under a recall by dodge. It happens when the car IS driving on any road. this IS an issue known by dodge and they dont want to do anything about it.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Engine stall
During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (PCM) initiates a…
During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (PCM) initiates a purge monitor check while the engine is at idle which can result in an overly rich vapor condition and cause the engine to stall while stopped.Chrysler developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the PCM on all affected vehicles. The bulletin was sent to dealers on September 28, 2012 and the owner letter mailing began on October 5, 2012.See the investigative file for copies of Chrysler's bulletin and owner letter.The Office of Defects Investigation (ODI) analyzed complaints related to engine stall that were provided by Chrysler or submitted to ODI from consumers.The predominant failure mode identified involved stalling when stopped or travelling at low speeds.The complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by Chrysler.Two complaints alleged engine stall resulting in collisions, one involving very minor damage and one involving a single vehicle road departure crash in which the vehicle was totalled.In the first incident, the vehicle stalled while stopped at an intersection and rolled back into a following vehicle resulting in a minor scratch in the rear bumper.In the second incident, the vehicle was totalled from damage sustained from striking a tree after failing to negotiate a sharp turn in wet road conditions.The police report does not include any references to stalling as a cause or contributor, but cites excessive speed entering the turn.Although there was evidence or prior history with stalling when stopped, there is no evidence that engine stall was a factor in the crash.The condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or very low speed and allows the vehicle to be restarted immediately.The condition represents a low risk to motor vehicle safety and is adequately addressed by Chrysler's service campaign. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.):10458865, 10458713, 10456385, 10456270, 10452622, 10452327, 10451870, 10451243, 10450745, 10450609, 10449370, 10448136, 10446374, 10443383, 10428753, 10463086, 10463085, 10462966, 10462908, 10462901, 10462851, 10462772, 10462720, 10462702, 10462691.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10231753Emissions recal U67 Catalytic Converter Efficiency
- 10230438Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10228975Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10224075Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- 10224057Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10223512THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
- 10223014Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10221375Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
- 10221231PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)
- 1022112362TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
- 10221098Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220631Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- 10220106No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10218783Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10218303RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
- 10218142This bulletin involves selectively erasing and reprogramming the Powertrain Control
- 10217942Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10217736STAR Center News No. 78 - Jan/Feb 2013: Instead of limiting the use of the tether anchor to 48 pounds (child weight) the new guideline states that the tether anchor can be used with a seatbelt to install a child restraint up to the recommended weight limit of the child restraint.
- 10217607Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. The technician may find the following Diagnostic Trouble Code (DTC) set in the Powertrain Control Module (PCM) memory: **U0140 - Lost Communication With Body Control Module.** Some customers may experience any of the following: **2 - 1 downshift clunk or bump (JC vehicles).** Long crank times when temperature is between -6C and -3C (20F and 25F) and 15C and 18C (60F and 65F). Engine RPM fluctuation on closed throttle deceleration between 48 KPH and 32 KPH (30 MPH and 20 MPH). Slightly elevated RPM (100 RPM) while driving slow or parking lot driving conditions (JC vehicles). Updating the PCM software will correct the conditions listed above.
- 10217569Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
- 10217521Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Every Dodge Avenger model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.