2013 Dodge Avenger
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › Avenger › 2013
These records cover every 2013 Dodge Avenger. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2013 Dodge Avenger. Newest first.
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Risk and remedy
Risk
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of…
Risk and remedy
Risk
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Avenger and Chrysler 200, and model year 2014 Jeep Compass and Patriot vehicles equipped with 2.4L engines. Due to abrasive debris in the balance shaft bearings, these engines may have a loss of engine oil pressure, possibly resulting in an engine stall or engine failure.
Risk and remedy
Risk
If the engine stalls while driving it may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the engine balance shaft module, free of charge. The recall began on December 24, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N52.
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep…
Risk and remedy
Risk
In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
Chrysler is recalling certain model year 2013 Chrysler 200 and Dodge Avenger vehicles manufactured from October 30, 2012, through November 2, 2012. These vehicles may have a gas tank that has a broken control valve in the fuel tank assembly.
Risk and remedy
Risk
A broken control valve in the fuel tank assembly may lead to an engine stall or fuel leakage. An engine stall while driving may contribute to a vehicle crash. Fuel leakage, in the presence of an ignition source, may result in a fire.
Remedy
Chrysler will notify owners, and dealers will inspect the fuel tank assembly and replace any affected control valves, free of charge. The recall began on April 4, 2013. Owners may contact Chrysler at 1-800-247-9753.
Owner complaints
548 complaints26 involved a crash10 involved a fire42 injuries
What owners report most
Latest complaints
- Seats
Unknown, all i know is that i leave my car to go play basketball and 3 hours later i come back and its popped out randomly.
- Electrical system · Exterior lighting · Service brakes
Was driving on hwy when vehicle loss power, was able to quickly pull over. Turned vehicle off and restarted vehicle. Got back onto the hwy ,vehicle loss power again, this time it wouldn't turn over. Replaced fuel pump,replaced valve timing sensor, crank sensor, replaced battery, replaced ignition…
Was driving on hwy when vehicle loss power, was able to quickly pull over. Turned vehicle off and restarted vehicle. Got back onto the hwy ,vehicle loss power again, this time it wouldn't turn over. Replaced fuel pump,replaced valve timing sensor, crank sensor, replaced battery, replaced ignition switch and antitheft oem {replaced 5X}, reprogrammed vehicle 3X's, bought new key to program to vehicle. After $1500.00 still not fixed, dealership has had the vehicle for well over a month. The dealership contacted the manufactured company, manufactured company said it was a faulty orc part. The manufacture company was suppose to send the dealership the new orc part and still hasn't done so, dealership says its on back order and there isn't no eta for the part to arrive.
- Seats
Headrest deployed
- Air bags · Seats · Unknown or other
Both head rest which is attached to airbags or have airbags in them I don’t know but the exploded open. Headrest could have exploded while someone was in the seat and got head injuries. No problem has not been confirmed by anyone but myself,husband and self employed mechanic, I didn’t know what to do. No, no type of warning before it happen. Passenger one exploded January 2025, driver exploded about May 2025.
- Engine · Engine and engine cooling
The contact owns a 2013 Dodge Avenger. The contact stated that while driving approximately 75 MPH, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the check engine and oil warning lights were illuminated. The contact stated that after releasing the…
The contact owns a 2013 Dodge Avenger. The contact stated that while driving approximately 75 MPH, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the check engine and oil warning lights were illuminated. The contact stated that after releasing the accelerator pedal, the vehicle lost motive power and eventually stalled. The vehicle failed to restart and was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 134,625.
- Air bags · Engine · Power train
Powertrain fail , airbag failed to deploy
- Unknown or other
The passenger side head rest popped out on it's own. Was parked when it happened.
- Electrical system
The contact owns a 2013 Dodge Avenger. The contact stated while driving approximately 25 MPH, the interior light turned on independently, the control panel started blinking, and the radio became inoperable. Additionally, the vehicle lost motive power. There was no warning light illuminated. The…
The contact owns a 2013 Dodge Avenger. The contact stated while driving approximately 25 MPH, the interior light turned on independently, the control panel started blinking, and the radio became inoperable. Additionally, the vehicle lost motive power. There was no warning light illuminated. The vehicle was steered into a parking lot, where it was turned off but failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed with an electrical failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 117,829.
- Electrical system · Engine · Fuel/propulsion system
2 days after purchasing my vehicle I was driving getting my speed up approximately 45 mph when the vehicle started to lunge forward and nothing was under the gas pedal and it stalled. I pulled it over to the side of the road. It started back up within 2 to 3 minutes. Drove fine for about another…
2 days after purchasing my vehicle I was driving getting my speed up approximately 45 mph when the vehicle started to lunge forward and nothing was under the gas pedal and it stalled. I pulled it over to the side of the road. It started back up within 2 to 3 minutes. Drove fine for about another 20-25 minutes and then did it again. I put fuel treatment in it. It seemed to drive better the next day but then I did it again. I had it towed to a service department where they did a complete vehicle inspection- no codes were thrown $2500 later- picked up vehicle and later that evening it starts blowing smoke out from under the dash- Towed back to Service department- $300 later- pick car up and she breaks down within 10 minutes- TOWED AGAIN- ,$450 later ---- the vehicle loses all connection and stalls while going 45 to 70 mph- without warning - on the interstate- UNSAFE for EVERYONE on the road not just the dumb owner. WHY IS MY VIN NUMBER NOT ASSOCIATED TO ANY OF THE 5 RECALLS? 3 OF WHICH ARE DEALING WITH THE EXACT ISSUES I AM HAVING!!! I have spent every last penny I have on this and still ... Safety Hazard
- Unknown or other
the catalytic converter is making my engine run rough and can't get it inspected because of it. It's costing me more to run the vehicle and I can't afford to get into an accident when the engine stalls.
- Unknown or other
Put gear shift into park position while parking car. Car did not register that it was supposed to be in park and stayed in drive. Gear was stuck and was unable to shift. Turned car off and car would not turn back on, as well as the shifter not being able to move
- Electrical system
Total electric glitching car will not turn over.
- Unknown or other · Visibility/wiper
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents.…
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. Problem persists through all cabin air modes, and circulations. This safety issue effects visibility and passenger safety by failing to defrost/defog windows and keeping cabin tempuratures near or below freezing during cold weather (blowing cold air into the cabin.
- Air bags · Electrical system
The contact owns a 2013 Dodge Avenger. The contact stated while driving at an undisclosed speed, the vehicle lost motive with several unknown warning lights illuminated. The contact stated that the warning lights on the instrument panel flashed on and off. The contact stated that the horn was…
The contact owns a 2013 Dodge Avenger. The contact stated while driving at an undisclosed speed, the vehicle lost motive with several unknown warning lights illuminated. The contact stated that the warning lights on the instrument panel flashed on and off. The contact stated that the horn was inadvertently honked while the vehicle was losing motive power. The vehicle was restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags); and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 123,000.
- Electrical system · Engine
The contact owns a 2013 Dodge Avenger. The contact stated that the throttle body warning light was illuminated. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where it was diagnosed that the throttle body had failed and needed to be replaced. The…
The contact owns a 2013 Dodge Avenger. The contact stated that the throttle body warning light was illuminated. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where it was diagnosed that the throttle body had failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle failed to start. The vehicle was taken to the dealer, where it was diagnosed that the Totally Integrated Power Module (TIPM) had failed and needed to be replaced. The vehicle was repaired. The contact stated that the A/C system and defrost system were malfunctioning. The vehicle was taken to the dealer, where it was diagnosed that the three actuator motors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
- Air bags · Seats
I was driving my car and the active headrests on the driver side and passenger side both deployed prematurely. I wasn't in any collisions and the headrests deployed. It was very unexpected when they went off as i was driving to school it put both my safety and my sisters safety at risk when they…
I was driving my car and the active headrests on the driver side and passenger side both deployed prematurely. I wasn't in any collisions and the headrests deployed. It was very unexpected when they went off as i was driving to school it put both my safety and my sisters safety at risk when they deployed. As stated previously i am unsure as to why they went off as i was never involved in any collisions. There were no warning lamps or any messages prior to them deploying.
- Engine · Steering
The contact owns a 2013 Dodge Avenger. The contact stated while driving 50-55 MPH, the vehicle stalled and lost power steering functionality. The contact was able to pull to the side of the road by using physical strength. The vehicle was restarted after several attempts. The contact stated that…
The contact owns a 2013 Dodge Avenger. The contact stated while driving 50-55 MPH, the vehicle stalled and lost power steering functionality. The contact was able to pull to the side of the road by using physical strength. The vehicle was restarted after several attempts. The contact stated that the vehicle failed to start later the same day. The contact was able to restart the vehicle after several attempts. The contact stated that the failure had been recurring. There was no warning light illuminated. The contact related the failure to NHTSA Campaign Number: 13V552000 (Engine); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 162,000.
- Air bags · Electrical system · Fuel/propulsion system
The TIPM failed causing the car to shut off and not start again. The problem has been confirmed by Upstate Auto. There was a recall on the TIPM but it was not replaced instead some occupant restraints were replaced instead and now the manufacturer does not make the TIPM part anymore.
- Electrical system · Engine · Unknown or other
I urgently need your assistance regarding a critical and unsafe situation concerning the PCM/ECU. Recently, while driving, my car began to shudder as if it was on the verge of stalling. To add to the alarming situation, every warning light on the dashboard illuminated. The speedometer and…
I urgently need your assistance regarding a critical and unsafe situation concerning the PCM/ECU. Recently, while driving, my car began to shudder as if it was on the verge of stalling. To add to the alarming situation, every warning light on the dashboard illuminated. The speedometer and thermostat suddenly stopped functioning, leaving me without crucial information about the vehicle's speed and temperature. This not only compromised my safety but also made it impossible to gauge the car's performance. In response to this hazardous scenario, I immediately pulled over to a stop. Sadly, the car shut off, and despite my attempts, it has refused to restart ever since. The inability to restart presents a severe safety issue and has left me stranded without transportation. Compounding this ordeal, several auto shops have tried to address the PCM/ECU connectivity issues with no success. This recurring problem, combined with the recent dangerous episode on the road, underscores the urgency for resolution. I am deeply concerned about the potential risks posed by the malfunctioning PCM/ECU and the compromised safety of both myself and others on the road. The inability to accurately monitor speed and temperature could have dire consequences if left unaddressed.
- Electrical system · Visibility › Power window devices and controls
The contact owns a 2013 Dodge Avenger. The contact stated that the power window switch on the driver’s side door occasionally failed to respond while depressed. The contact stated that the A/C system would blow hot air through the vents. In addition, the A/C was recently charged, and the spread pan…
The contact owns a 2013 Dodge Avenger. The contact stated that the power window switch on the driver’s side door occasionally failed to respond while depressed. The contact stated that the A/C system would blow hot air through the vents. In addition, the A/C was recently charged, and the spread pan was repaired months prior. The vehicle was taken to a local dealer where it was diagnosed and determined that the Total Integrated Power Module (TIPM) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
- Seats
Driver side head rest exploded.
- Service brakes
Beginning in September 2023, my parking brake light would periodically light up even when the parking brake was not engaged. At the time, I didn't think much of it. This persisted until the middle of January 2024. Beginning in mid January 2024, my parking brake light, traction control light, and…
Beginning in September 2023, my parking brake light would periodically light up even when the parking brake was not engaged. At the time, I didn't think much of it. This persisted until the middle of January 2024. Beginning in mid January 2024, my parking brake light, traction control light, and ABS light were all lit up on my dashboard. I took my vehicle into my mechanic on January 30, 2024 and they diagnosed it as an ABS internal module failure. They said they were unable to make the repair and said that I would need to take it into a Dodge dealership. I then took it to my local Dodge dealership on February 2, 2024 and they also diagnosed the problem as an ABS internal module failure. The dealership told me that the particular module needed was under "Engineer Review" at Chrysler. They said that any ABS module currently on the market for my vehicle were considered "defective" and that I would need to wait for the Engineer Review to be completed in order to receive a new, correctly working ABS module. I was told by both my regular mechanic, as well as the dealership, that my car was dangerous to drive in its current condition. I was told by both the dealership and a Dodge customer service representative that this Engineer Review would be completed in April 2024. It is now June 10, 2024 and the Review still has not been completed and I am still without a working ABS module for my vehicle. I am unwilling to put my safety, my child's safety, and the safety of other drivers at risk by continuing to drive a dangerous vehicle. Because of this, I have not been able to drive my vehicle since the beginning of February. After continuous calls and emails to Dodge, I was told the Review would be completed between 4/20/24-4/25/24. I later found out this estimated completion date was incorrect. I have been given no new timeline of when this Engineer Review is to be completed and when I will be receiving a new part.
- Engine · Engine and engine cooling
The contact owns a 2013 Dodge Avenger. The contact stated while driving 45 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after 5 minutes. The contact stated that the failure…
The contact owns a 2013 Dodge Avenger. The contact stated while driving 45 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after 5 minutes. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the coolant temperature sensor had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 13V552000 (Engine) however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 202,000.
- Seats
On May 10, 2024 my passenger headrest deployed on its own. I went to work, came back to my car for lunch and heard a pop and saw my passenger headrest deployed. No accident, no one hit my car, just my car parked. I did some research and found a recall for my make and model. I contacted the…
On May 10, 2024 my passenger headrest deployed on its own. I went to work, came back to my car for lunch and heard a pop and saw my passenger headrest deployed. No accident, no one hit my car, just my car parked. I did some research and found a recall for my make and model. I contacted the dealership that I bought the car and was told there's no recall and my problem is mechanical. I contacted another dealership and they couldn't find the recall, but was willing to set up an appointment. I took my car to the dealership and was told, yes there was a recall, but the headrests were fixed. They also stated my car was out of warranty so the repair would be at my expense. The headrests are obviously a continuous problem. I am now concerned that my headrest could pop while I am driving and result in injury to my head and neck. I am concerned that I could end up getting into a accident or even die from an unexpected deployment that possibly cause a blackout or concussion. I zip tied my headrests since dealerships are refusing to fix the problem for free. They even told me to contact you. Please help me.
- Seats › Front assembly › Head restraint
The contact owns a 2013 Dodge Avenger. The contact stated that while her son was driving approximately 40 MPH, the front driver's side headrest restraint deployed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The contact stated that the…
The contact owns a 2013 Dodge Avenger. The contact stated that while her son was driving approximately 40 MPH, the front driver's side headrest restraint deployed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The contact stated that the same failure had previously occurred on the front passenger’s side headrest restraint. The cause of the previous failure was not yet determined. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10239957Water Quality When Mixed With Engine Coolant
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10231753Emissions recal U67 Catalytic Converter Efficiency
- 10230438Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10229987Hands Free Feature Inoperative
- 10229936RBZ Or RHB Radio Software Enhancements
- 10229935RBZ Or RHB Radio Software Enhancements
- 10229896Flash: Cold Start Engine Idle Cycling In Gear and/or Surging at Highway Speeds This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience any of the following : Engine idle cycling on cold start in gear. Slight Engine surge driving at highway speeds.
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229864Wind Noise Left Front Door
- 10229840Clicking/Popping Noise While Turning Wheel
- 10229825RHW RHP Radio Software Enhancements
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10228975Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10224075Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- 10224063Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)
- 10224057Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
- 10223987Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
- 10223855Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
- 10223817Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set: U0140 - Lost Communication With Body Control Module. P0441 - EVAP Purge System Performance. P0420 - Catalyst Efficiency (Bank 1). P0430 - Catalyst Efficiency (Bank 2). P0133 - O2 Sensor 1/1 Slow Response. P0153 - O2 Sensor 2/1 Slow Response. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P113D - O2 Sensor 1/1 Slow Response (High Frequency). P113E - O2 Sensor 2/1 Slow Response (High Frequency). P0108 - Manifold Absolute Pressure Sensor Circuit High. P0606 - Internal Control Processor. P0204 - Fuel Injector 4 Circuit/Open.In addition, the customer may notice the following conditions: 1 - 2 upshift clunk or bump. 4 - 5 upshift clunk or bump. 5 - 6 upshift clunk or bump. 6 - 5 downshift clunk or bump. 6 - 4 downshift clunk or bump. RPM fluctuating or jerking feeling while operating in cruise control. Condition is more noticeable when the vehicle is going up and down grades. A less than desired idle speed after performing a hard braking maneuver.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10223512THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
- 10223014Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
Every Dodge Avenger model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.