2014 Dodge Avenger
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Dodge › Avenger › 2014
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2014 Dodge Avenger. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
1 recall names the 2014 Dodge Avenger. Newest first.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of…
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
My driver side head rest was fine the night before. When I came out to my car the next morning, the AHR had defected and the padded part had "popped". No damage had occurred on the exterior of my vehicle.
I was stopped at a red light, when the airbag in the headrest deployed on the driver side.
The contact's daughter owns a 2014 Dodge Avenger. The contact stated that while her daughter was driving approximately 40 MPH, the occupant restraint controller in the driver's seat activated inadvertently, and the head restraint deployed. The contact stated that her daughter was struck in the back of the head by the head restraint. The contact stated that her daughter had not observed the warning light before or after the failure. The contact's daughter had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V640000 (Seats, Air Bags); however, the VIN was not included. The failure mileage was unknown.
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The contact owns a 2014 Dodge Avenger. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) and the recall repair was performed; however, the failure recurred. The contact stated that a year later when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a different dealer where it was diagnosed with occupant restraint control failure. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
I know the noise is coming from the lifters in the engine that has been nicknamed the hemi tick
horn not working, i move steering wheel to left side and it works, problem with horn and wheel radio controls. Clock spring failure
The contact owns a 2014 Dodge Avenger. The contact stated while driving at an undisclosed speed and coming to a stop, the driver’s side headrest deployed and pushed her head forward. The contact stated that the impact was like being rear-ended. The contact had a major headache from the impact of the headrest deployment. The contact inspected the headrest and became aware that the headrest spring had fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
Driving and car cuts off without warning. Could be going 35 mph could be going 65 mph. Have to shift to N to cut car back on. Sometimes it won't cut back on. I pressed gas after light turned green in a busy intersection and car cut off in middle of intersection. This has happened in more than one occasion and almost caused many accidents. Throws code for crankshaft position sensor. It has been replaced and still not helping. Also replaced throttle body position sensor. This is happening with A LOT of these vehicles. All online forums talk of the same problem. Don't know if it's the computer itself because the check engine light rarely comes in when this happens. Then it throws random codes.
The contact owns a 2014 Dodge Avenger. The contact stated while driving at various speeds, the check engine and electronic throttle warning lights remained illuminated. The contact stated that the vehicle lost motive power. The vehicle was taken to the local dealer who replaced the electronic throttle body and the computer wiring harness however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The VIN was not available. The failure mileage was 30,000.
The contact owns a 2014 Dodge Avenger. The contact stated while driving 65 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence and then to the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the dealer informed the contact that the recall repair was completed by the previous owner in November 2022. The manufacturer had not been informed of the failure. The failure mileage was 96,056.
Passenger headrest airbag deployed without collision when vehicle was parked while occupants were not in vehicle. Increased in safety hazard as airbag deployed prematurely.
The contact owns a 2014 Dodge Avenger. The contact stated while driving 40 MPH, the electronic throttle control warning light illuminated, and the vehicle stalled. The vehicle was taken to a dealer where the electronic throttle body was replaced twice; however, the failure recurred. The vehicle was taken to a second dealer Northtown Chrysler Jeep Dodge Fiat (2020 Niagara Falls Blvd, Tonawanda, NY 14150), where the PCM was replaced twice along with the Controller Area Network. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
The contact owns a 2014 Dodge Avenger. The contact stated that while her husband was reversing the vehicle out of a parking space, the driver’s side air bag was independently deployed without incident. The contact stated that a grayish-colored smoke was coming from underneath the steering wheel after the deployment. The contact initially called her insurance provider who referred her to a local dealer; the dealer then referred her to the manufacturer and a claim was filed. The vehicle was taken to Bakersfield Chrysler Jeep (3101 Cattle Dr, Bakersfield, CA 93313) where an inspector was sent from the manufacturer to investigate the failure. The contact then received an email from the manufacturer that stated that her claim was denied and that the failure was a result of normal wear and tear. The vehicle was not repaired. The failure mileage was approximately 117,000.
The active head restrains (AHR) deployed without vehicle being involved in collision. This could have caused injury and even death if anyone was operating the vehicle while it deployed. No warning lamps are active, but the system is clearly deployed.
The contact owns a 2014 Dodge Avenger. The contact stated while driving 40 MPH, the front driver’s side seat belt buckle was unlatched independently. The contact was able to latch the seat belt buckle however, the seat belt buckle was unlatched again after several hours. The vehicle was not taken to the dealer and the manufacturer was not contacted. The contact related the failure to NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the VIN was not included. The failure mileage was 160,000.
While driving at about 30 mph the engine suddenly quit and would not immediately restart. The electrical system was shut down and electric door latches would not function. This vehicle recently had a new battery installed after it periodically failed to start. After having the car towed to the dealership and sitting for several days, it restarted. Dealership mechanics could not find a problem.
It just shut off , all the lights comes on & it just shut off , not to mention i just got the engine fixed & it’s still doing the San thing.
Car blows cold air on passenger side and hot air on drivers side. Also, the defrost does not work on passenger side.
Passenger headrest deployed without cause or accident and hit passenger in head. Resulting in headache and pain.
Just bought the car, within a month the brakes were grinding. Took it to the dealership and there was a power train leak which they replaced. A few days later, I was at an intersection turning and my wheel completely locked, causing me to hit the car in front of me and the air bags deployed. An officer happened to be on the same road and saw that my car was also smoking as well which may have been due to the previous power train leak. I looked at other recalls and sure enough, there are some on the 2011-2013 regarding steering and brake systems as well. They definitely need to check the 2014 dodge avenger as well for similar issues. Now the front passenger area and my axel IS ruined and needs to be replaced.
TL* the contact owns a 2014 dodge avenger. The contact stated while driving at an undisclosed speed, the vehicle loss motive power. The contact stated that there was fuel leaking from the vehicle onto the ground. There were no warning lights illuminated. The vehicle was towed to an independent mechanic. The contact was informed that there was a faulty fuel line that needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The failure mileage was unknown.
I was leaving work on friday, march 19,2021 around 4:05 p.m...stopped, my car was not in motion, I was waiting for on coming traffic to clear, when I heard what I believed to be gun shots or either a car had crashed into the back of me at a high rate of speed, there were no vehicles behind me, I was so scared, I went to my mechanic, and he discovered the horrible noise was my head rest had exploded. it IS cut in half and has started rattling. My mechanic advised I call dodge dealer on monday morning 3/22/2021. I called this morning at 9:11 a.m. (Eastern time). I did receive a call back, I explained in great detail what happened, I in no certain terms told the dealer, I will not be paying for this, and was told, there are no open recalls at this time, that I would need to bring my car in and leave for the technician to check for parts and it might be covered under an extended warranty, I also requested they checked the drivers side head rest, stated, they might not be able to do that. I stressed I am somewhat afraid to drive my car now especially not knowing if the drivers side head rest will deploy when I am sitting or driving my car. I scheduled an appointment to take my car in the morning at 7:00 a.m. And all of a sudden, the person I was talking to changed the reservation to wednesday
The back of both head rest have popped open.
Issues with seatbelts which pop out when tension or force IS applied on the belt. Passenger seat belt had first started to show signs of failure when the seat belts safety button would unclasp when braking. Now, after some time and usage the passenger's belt does not clasp fully at all and takes a good minute for it to catch. Driver's seat has started to show signs of this as well as when I had to brake hard and when pressure was applied to the belt, the clasp had given way and popped out.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.