2012 Dodge Avenger
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › Avenger › 2012
These records cover every 2012 Dodge Avenger. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2012 Dodge Avenger. Newest first.
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Risk and remedy
Risk
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of…
Risk and remedy
Risk
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep…
Risk and remedy
Risk
In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
Owner complaints
554 complaints34 involved a crash7 involved a fire35 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Steering
My 2012 dodge avenger will shut off whenever it feels like and you lose control of power steering. It feels like it’s not getting gas. It will crank back up when it feels like.The horn honks randomly.
- Engine
My car dies while im driving down the street, making it difficult to steer and qhen you try to restart it, sometimes it starts and some times it don't. But this is not the first time its happened it was just the latest
- Electrical system · Visibility/wiper
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents.…
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. Problem persists through all cabin air modes, and circulations. This safety issue effects visibility and passenger safety by failing to defrost/defog windows and keeping cabin tempuratures near or below freezing during cold weather (blowing cold air into the cabin).
- Air bags · Electrical system · Unknown or other
I was driving and I stopped at a stop sign. When I got ready to go, the car stalled and stopped and wouldn't start. After 30 minutes, it started but I ended up having it towed. My mechanic was able to replicate it after putting the car in the sun, running it for 10 minutes and then driving it. When…
I was driving and I stopped at a stop sign. When I got ready to go, the car stalled and stopped and wouldn't start. After 30 minutes, it started but I ended up having it towed. My mechanic was able to replicate it after putting the car in the sun, running it for 10 minutes and then driving it. When the mechanic tried to look at it, he couldn't find anything to cause it to stop. I look it to the dealership. They were unable to replicate it or find the problem. It seems to happen when the car gets hot it stops without warning. Other people in the Dodge Avenger online group have experienced the same thing. The horn also keeps beeping without warning and the airbag sign is on. I think all of these items are connected. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seats › Front assembly › Head restraint
The contact called on behalf of her son who owns a 2012 Dodge Avenger. The contact stated that while her son was exiting a parking lot, upon driving over a speed bump, the passenger’s side head restraint unintendedly deployed. There was no warning light illuminated. The local dealer was contacted…
The contact called on behalf of her son who owns a 2012 Dodge Avenger. The contact stated that while her son was exiting a parking lot, upon driving over a speed bump, the passenger’s side head restraint unintendedly deployed. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
- Seats › Front assembly › Head restraint
The contact owns a 2012 Dodge Avenger. The contact received notification of an undisclosed recall. The contact stated that while the vehicle was turned off, the front passenger’s side headrest deployed inadvertently. The contact stated that a handheld diagnostic machine retrieved DTC: U0184. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 125,900.
- Seats › Front assembly › Head restraint
The contact owns a 2012 Dodge Avenger. The contact stated while driving at an undisclosed speed, the front passenger's side headrest deployed inadvertently and struck the head of the front seat passenger. The contact stated that the vehicle was previously repaired under an undisclosed recall…
The contact owns a 2012 Dodge Avenger. The contact stated while driving at an undisclosed speed, the front passenger's side headrest deployed inadvertently and struck the head of the front seat passenger. The contact stated that the vehicle was previously repaired under an undisclosed recall; however, the failure occurred. The vehicle was taken to the local dealer and to Chrysler Dodge Jeep Ram of Seminole County (750 Towne Center Blvd, Sanford, FL 32771), where a diagnostic testing fee was provided; however, the contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was unknown.
- Unknown or other
My car has no heat on the passenger side causing window fogging this is the 3 time I have had the car in at the dealers and they say it's a clogged heater core I have the extended warranty. The dealer said the warranty is no longer covering heater cores when it should a recall with so many…
My car has no heat on the passenger side causing window fogging this is the 3 time I have had the car in at the dealers and they say it's a clogged heater core I have the extended warranty. The dealer said the warranty is no longer covering heater cores when it should a recall with so many complaints. Barkau Chrysler Dodge jeep Ram at 700 East South Street Freeport IL 61032 1-815-232-5141. Please help as I have [XXX] and I can get frost bite and lose my feet or hands Not only is it a safety issue but a health issue can't upload my dealership note. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
Blank
- Engine · Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
The contact owns a 2012 Dodge Avenger. The contact stated that upon entering the vehicle, the vehicle failed to start as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 137,000.
- Air bags
The contact owns a 2012 Dodge Avenger. The contact stated while driving at an undisclosed speed, the air bag warning light intermittently illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that there was an open circuit in the front driver’s side air bag squib. The…
The contact owns a 2012 Dodge Avenger. The contact stated while driving at an undisclosed speed, the air bag warning light intermittently illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that there was an open circuit in the front driver’s side air bag squib. The contact was informed that the air bag squib needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 227,000.
- Air bags · Electrical system
I have been unable to get the safety belt part for the recall. Additionally, it keeps saying I need to replace the gas cap and even the dealership cant help me.
- Service brakes
The vehicle has intermittent (brake) (ABS) and (Traction control) lights. I took the vehicle to Airport dodge in Orlando Florida. They advised the ABS module and pump are faulty however there are no repairs available at this time. The most concerning was they advised to continue to drive the vehicle without ABS.
- Air bags · Seats
The contact owns a 2012 Dodge Avenger. The contact received notification of NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The contact stated that while the vehicle was parked at the residence, the contact entered the vehicle and observed that the headrest was uneven. The contact inspected the…
The contact owns a 2012 Dodge Avenger. The contact received notification of NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The contact stated that while the vehicle was parked at the residence, the contact entered the vehicle and observed that the headrest was uneven. The contact inspected the headrest from the rear of the vehicle where she observed that the headrest had separated but was still attached to the middle of the headrest. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,206.
- Engine · Service brakes · Steering
This is a HUGE SAFETY issue!!!!!! The engine randomly shuts off, which also causes the brakes to stop working and to have no power steering. Anything connected to the battery is fine (lights, radio, dashboard, etc.). myself, any passenger, and those around me are put at risk by the car shutting off…
This is a HUGE SAFETY issue!!!!!! The engine randomly shuts off, which also causes the brakes to stop working and to have no power steering. Anything connected to the battery is fine (lights, radio, dashboard, etc.). myself, any passenger, and those around me are put at risk by the car shutting off in the middle of the road. Someone could hit me because I am not moving, or I am trying to get out of the way. or I might end up hitting someone else because the brakes don't work. this is a huge risk to life and limb. Noone other than myself has tried to see what is going on with my car, specifically. i have already put out a lot of money on parts that research says it COULD be. other people have had the same complaint about their Dodge vehicles. they have even taken them to many repair shops, with no one finding a real answer as to why this is happening. i would just like a car the safe to drive with my kids in it. as it is i fear for their safety if they were to ride in it. they are no warning lights or messages. I fear for my safety, the safety of my children, and the safety of others on the road around me. This car should really not be on the road without a definite answer to the problem.
- Electrical system · Engine · Exterior lighting
I was driving to the store and out of nowhere my car completely shut down the lights engine everything my steering wheel locked and I couldn't apply my breaks
- Electrical system · Fuel/propulsion system · Service brakes
While driving for about 50miles, the electrical system failed, I lost power to the entire vehicle, steering was hard, brakes hard as well. as I pulled over, the car started back up. Next day car drove fine. Few days later the car cut off at red light in the middle of the intersection while other…
While driving for about 50miles, the electrical system failed, I lost power to the entire vehicle, steering was hard, brakes hard as well. as I pulled over, the car started back up. Next day car drove fine. Few days later the car cut off at red light in the middle of the intersection while other cars almost hitting me. Changed the fuel pump out because fuel pump would work at times. No one hurt, no incident report made. Car been intermittently cutting off after I think the car is running fine. No fault codes, no loose connections, no warning the car just cut off. I is becoming very dangerous and scary to drive but its the only vehicle i have and I have been spending money trying to figure this ghost out.
- Air bags
My driver side Headrest suddenly deployed while sitting at a red light. It struck me in the back of my head, this caused me to lurch forward and almost being hit by oncoming traffic. Dodge denied me replacement saying it was out of any warranty. They did not even look at it and told me it would…
My driver side Headrest suddenly deployed while sitting at a red light. It struck me in the back of my head, this caused me to lurch forward and almost being hit by oncoming traffic. Dodge denied me replacement saying it was out of any warranty. They did not even look at it and told me it would cost me $850 to replace. No warning lights or signs that this was going to happen before it deployed. I still need to call my Insurance company to see what can be done.
- Air bags · Structure › Body · Unknown or other
Was hit from the rear emd amd air bags did not deploy. Back bumper was totally destroyed amd brakes go out fast
- Seats › Front assembly › Head restraint
The contact owns a 2012 Dodge Avenger. The contact stated while driving at approximately 25 MPH, the front driver’s side headrest air bag deployed inadvertently. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. The vehicle was…
The contact owns a 2012 Dodge Avenger. The contact stated while driving at approximately 25 MPH, the front driver’s side headrest air bag deployed inadvertently. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 97,000.
- Visibility › Defroster/defogger/hvac system
The contact owns a 2012 Dodge Avenger. The contact stated while driving at approximately 35 MPH and various other speeds, the passenger’s side of the windshield defroster blower was only blowing cold air. The contact stated no warning light was illuminated. The contact had taken the vehicle to an…
The contact owns a 2012 Dodge Avenger. The contact stated while driving at approximately 35 MPH and various other speeds, the passenger’s side of the windshield defroster blower was only blowing cold air. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the HVAC system and blower needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 66,122.
- Unknown or other · Visibility › Defroster/defogger/hvac system
Little to no heat coming from vent on passenger side of cabin. Good hot heat coming from vents on driver side of cabin. Over the last 3 yrs the heater core has been replace 3 times once each year. Hot air came from all vents when replaced but as another comes around, no heat again on passenger…
Little to no heat coming from vent on passenger side of cabin. Good hot heat coming from vents on driver side of cabin. Over the last 3 yrs the heater core has been replace 3 times once each year. Hot air came from all vents when replaced but as another comes around, no heat again on passenger side. Good heat on drivers side. Charlies dodge doesn't want to work on it any longer even though there is a valid warranty on the latest heater core replacement. Charlies dodge is claiming something inside the engine is coming apart and clogging the heater core. This makes no sense.
- Visibility/wiper
Window Defrost and Passenger Side Heat/Air. Either while in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash…
Window Defrost and Passenger Side Heat/Air. Either while in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. This results in the passenger side of the front windshield being fogged up and low visibility. Problem persists through all cabin air modes and circulations. This safety issue effects visibility and passenger safety by failing to defrost/defog windows and keeping cabin tempuratures near or below freezing during cold weather (blowing cold air into the cabin). I've looked online and there are many reports of this problem, including Dealer Star Case - S1207000008, and multiple dialogs on various forums (like https://www.avengerforumz.com/threads/passenger-side-no-heat-from-vents.60250/). There's a picture showing the sludge within the heater core - I'll copy and include that picture below. This is completely a manufacturing defect, and it affects the safety and drivability of the vehicle. Please feel free to contact me, if you need additional information. Thank you.
- Visibility/wiper
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents.…
Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. Problem persists through all cabin air modes, and circulations. This safety issue effects visibility and passenger safety by failing to defrost/defog windows and keeping cabin tempuratures near or below freezing during cold weather (blowing cold air into the cabin).
- Unknown or other
Just got this car from the dealers used with only 97000 miles and first time I used the heat and I have no heat on right side of car just drivers side vent. Not even the center vents blow hot air. Please help
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10231753Emissions recal U67 Catalytic Converter Efficiency
- 10230438Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10229936RBZ Or RHB Radio Software Enhancements
- 10229935RBZ Or RHB Radio Software Enhancements
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229840Clicking/Popping Noise While Turning Wheel
- 10229825RHW RHP Radio Software Enhancements
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10228975Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- 10228020Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10224075Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- 10224063Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)
- 10224057Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
- 10223855Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
- 10223817Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set: U0140 - Lost Communication With Body Control Module. P0441 - EVAP Purge System Performance. P0420 - Catalyst Efficiency (Bank 1). P0430 - Catalyst Efficiency (Bank 2). P0133 - O2 Sensor 1/1 Slow Response. P0153 - O2 Sensor 2/1 Slow Response. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P113D - O2 Sensor 1/1 Slow Response (High Frequency). P113E - O2 Sensor 2/1 Slow Response (High Frequency). P0108 - Manifold Absolute Pressure Sensor Circuit High. P0606 - Internal Control Processor. P0204 - Fuel Injector 4 Circuit/Open.In addition, the customer may notice the following conditions: 1 - 2 upshift clunk or bump. 4 - 5 upshift clunk or bump. 5 - 6 upshift clunk or bump. 6 - 5 downshift clunk or bump. 6 - 4 downshift clunk or bump. RPM fluctuating or jerking feeling while operating in cruise control. Condition is more noticeable when the vehicle is going up and down grades. A less than desired idle speed after performing a hard braking maneuver.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10223512THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
- 10223014Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- 10221594Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10221375Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
- 10221231PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)
- 10221150Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- 1022112362TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
- 10221098Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
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