2007 Dodge RAM 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2007 Dodge RAM 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2007 Dodge RAM 2500. Newest first.
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge…
Risk and remedy
Risk
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles.…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Chrysler Group LLC (Chrysler) is recalling certain model year 2006-2007 Dodge Ram 1500, 2500, 3500, Dakota, and 2006 Mitsubishi Raider vehicles manufactured July 1, 2005, to July 31, 2006 with manual transmissions. The return springs in the clutch ignition interlock switch may break.
Risk and remedy
Risk
Broken springs can result in a no-start condition, or cause unintended movement when the ignition is cranked, increasing the risk of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will replace the clutch ignition interlock switch, free of charge. The recall began on March 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P80.
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Risk and remedy
Risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
Chrysler IS recalling certain model year 2008-2011 dodge RAM 2500/3500 4X4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge RAM 3500 cab chassis 4X2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge RAM 1500 mega cab 4X4, manufactured from february 14, 2008, through august 15…
Risk and remedy
Risk
This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.
Remedy
Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403.
Fabtech IS recalling certain aftermarket replacement pitman arms, p/nos. Fts93001 and ft44039, installed for use on certain 2003 through 2008 dodge 2500 4WD, 3500 4WD, and 1500 4WD mega cab vehicles. the pitman arm can fracture and break away from the steering box causing total loss of steering control.
Risk and remedy
Risk
Steering loss could result in a vehicle crash possibly resulting in property damage, injury or death.
Remedy
Fabtech will notify owners and authorized installers will inspect for defective pitman arm and replace if necessary free of charge. the safety recall began on may 24, 2010. owners may contact fabtech at 1-877-432-2832.
Chrysler IS recalling 108,429 my 2007-2008 dodge RAM 2500 and 3500 pickup trucks equipped with 6.7L diesel engines. a silencer pad can sag and contact the exhaust gas recirculation (egr) cooler.
Risk and remedy
Risk
This could result in an engine compartment fire.
Remedy
Dealers will add a bracket to support the engine compartment silencer pad adjacent to the egr cooler. the recall IS expected to begin during december 2008. owners may contact chrysler at 1-800-853-1403.
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing…
Risk and remedy
Risk
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Remedy
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Certain pickup trucks equipped with 34 gallon fuel tanks fail to comply with the requirements of federal motor vehicle safety standard no. 301, "fuel system integrity." the fuel tank may become damaged during certain crash conditions, which could allow fuel leakage to occur if the vehicle rolls over.
Risk and remedy
Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will install a fuel tank shield onto the front frame cross member. The recall began on june 12, 2007. owners may contact daimlerchrysler at 1-800-853-1403.
Certain 4X4 trucks with diesel engines fail to conform to the requirements of federal motor vehicle safety standard no. 120, certain 4X4 trucks with diesel engines fail to conform to the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars." the certification label, tire and…
Risk and remedy
Risk
Improper tire inflation pressure can cause tire failure and result in a crash without warning.
Remedy
Dealers will install the correct certification label overlay free of charge. the recall began on march 12, 2007. owners may contact daimlerchryler at 1-800-853-1403.
Certain lki enterprises, inc., brand name superlift suspension, pitman arms sold as replacement equipment for 2003-2007 dodge RAM 2500 and 3500 4X4 light trucks. due to inadequate heat treatment during production, the affected pitman arms may develop cracks in the upper splined attachment attachment to the steering output shaft. movement between the…
Risk and remedy
Risk
Pitman arm wear or failure may lead to loss of vehicle control, possibly resulting in a vehicle crash.
Remedy
Lki will notify owners and replace the pitman arm, if necessary. the recall began on march 12, 2007. owners may contact lki at 1-800-551-4955.
Owner complaints
362 complaints20 involved a crash9 involved a fire8 injuries2 deaths
What owners report most
Latest complaints
- Steering › Linkages › Drag › Link › Connection
On September 3, 2026, the vehicle was being operated under normal and intended driving conditions when the Front Heavy-Duty Adjustable Track Bar suddenly and catastrophically failed and/or broke and/or snapped. A track bar is a critical safety component responsible for managing lateral axle…
On September 3, 2026, the vehicle was being operated under normal and intended driving conditions when the Front Heavy-Duty Adjustable Track Bar suddenly and catastrophically failed and/or broke and/or snapped. A track bar is a critical safety component responsible for managing lateral axle movement and maintaining steering alignment. The instant this heavy-duty component snapped, the front axle completely shifted out of alignment, causing an immediate, total loss of steering control, and violent vehicle instability. As a direct consequence of this component's structural failure, I was unable to steer or safely control the vehicle, causing my vehicle to veer dangerously into the opposite lane and into oncoming traffic.
- Power train
The contact owns a 2007 Dodge Ram 2500. The contact stated that it was difficult to shift the gear shifter out of park(P). The vehicle was taken to a dealer, where it was discovered that the vehicle could be shifted out of park(P) without depressing the brake pedal. The contact was informed that…
The contact owns a 2007 Dodge Ram 2500. The contact stated that it was difficult to shift the gear shifter out of park(P). The vehicle was taken to a dealer, where it was discovered that the vehicle could be shifted out of park(P) without depressing the brake pedal. The contact was informed that the brake transmission shift interlock (BTSI) had failed. The contact researched the failure and stated that millions of similar vehicles were included in a recall for the BTSI; however, the year and VIN were not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 59,242.
- Steering
The contact owns a 2007 Dodge Ram 2500. The contact stated that on numerous occasions while driving at approximately 55 MPH, the steering wheel started to shake violently from side to side. As a result, the contact had to depress the brake pedal to diminish the shaking of the steering wheel. No…
The contact owns a 2007 Dodge Ram 2500. The contact stated that on numerous occasions while driving at approximately 55 MPH, the steering wheel started to shake violently from side to side. As a result, the contact had to depress the brake pedal to diminish the shaking of the steering wheel. No warning light was illuminated. The dealer was notified of the failure and the contact was advised to take the vehicle to the dealer to be diagnosed. The vehicle was not repaired. The contact stated that the VIN had been included in NHTSA Campaign Number: 11V350000 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 124,000.
- Service brakes · Structure › Body · Unknown or other
The frame has rusted completely through on both driver and passenger sides. The integrity of the frame is severely compromised and may collapse at anytime. This type of failure could be absolutely catastrophic to everyone who may be involved. It has not been confirmed by a dealer, nor has it been…
The frame has rusted completely through on both driver and passenger sides. The integrity of the frame is severely compromised and may collapse at anytime. This type of failure could be absolutely catastrophic to everyone who may be involved. It has not been confirmed by a dealer, nor has it been inspected by any others yet. It but was inspected by a ASE-certified mechanic and confirmed. I am a disabled veteran, and I am not even sure how to move the truck with its condition for further inspection. The truck is currently available for inspection at my residence. I purchased the truck in July, 2019. I was unaware of the extent of the rust until this past year. I noticed a small hole in the frame, and currently, the frame looks to be missing 20% of its circumference.
- Steering · Suspension
Hit a minor pothole at 70 MPH, had sudden "death wobble" and almost lost control of the vehicle. 100, 410 miles on the vehicle, have had minor wobble in the past occasionally. Steering parts replaced at about 37,000 miles due to failures, installed a steering dampener years ago due to the…
Hit a minor pothole at 70 MPH, had sudden "death wobble" and almost lost control of the vehicle. 100, 410 miles on the vehicle, have had minor wobble in the past occasionally. Steering parts replaced at about 37,000 miles due to failures, installed a steering dampener years ago due to the potential problem, also current tires have less than 8,000 miles on them. Clearly a known danger to these vehicles, why no action?
- Engine
The manifold bolts rusted away which caused the manifolds themselves to warp. In June of 2015 I had repaired this vehicle because of the same exact problem.
- Unknown or other
The manifold bolts rusted away which caused the manifolds to warp. I repaired the truck in 2015 and it has happened again in 2022
- Steering
The contact owns a 2007 Dodge Ram 2500. The contact stated while driving approximately 50 MPH and towing a 20-foot trailer with a back yard shed on the trailer, the contact hit a pothole on the highway that caused the steering wheel to turn violently to the left. The contact regained control and…
The contact owns a 2007 Dodge Ram 2500. The contact stated while driving approximately 50 MPH and towing a 20-foot trailer with a back yard shed on the trailer, the contact hit a pothole on the highway that caused the steering wheel to turn violently to the left. The contact regained control and guided the vehicle off the roadway. The contact stated no warning light was illuminated. The contact drove the vehicle to the dealer who diagnosed the vehicle and determined that the front tie rod ends, steering linkage, and power steering module needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 13V528000 (Steering). The failure mileage was approximately 260,000.
- Steering
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving at an undisclosed speed, the steering wheel was spinning freely. There were no warning lights illuminated. While having the oil changed, the steering linkage fractured. The local dealer was not contacted. The vehicle was…
The contact owns a 2007 Dodge Ram 2500. The contact stated that while driving at an undisclosed speed, the steering wheel was spinning freely. There were no warning lights illuminated. While having the oil changed, the steering linkage fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired in 2019. There was no additional assistance provided. The contact stated that the failure was related to NHTSA Campaign Number: 09E001000 (Steering). The failure mileage was 168,712.
- Air bags
The contact owns a 2007 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time…
The contact owns a 2007 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Engine · Power train · Steering
Engine died and would not start... while driving in traffic causing a near crash and blocking traffic..Problem confirmed to be the ECM, and confirmed to be faulty by Dodge Dealer and the Cummings repair factory and not repairable..did not see or hear any warning..
- Electrical system
This has happened to me two times in 2014 and This has happened to me twice in 2014 and Oct/09/21 The windshield washer starts spraying all of a sudden blinding me then was able to get wiper to work. Windows wouldnt go down so i could see out. luck i was going about 25 miles an…
This has happened to me two times in 2014 and This has happened to me twice in 2014 and Oct/09/21 The windshield washer starts spraying all of a sudden blinding me then was able to get wiper to work. Windows wouldnt go down so i could see out. luck i was going about 25 miles an hour. I was about to gett on interstate going about 70 mph.that would have been bad . then the pickup died and i was able to pull over off the road with no power steering or brakes. I got out and disctmpionteed the battery to stop horn and windowwasher and wiper and the engine kept trying to star all the while smoke was coming from the tpmi fuse box
- Tires › Pressure monitoring and regulating systems
The contact owns a 2007 Dodge Ram 2500 equipped with Michelin Tires, Tire Line: Defender LTX M/S, Tire Size: 265/70/R17, DOT Number: B7KP02EX. The contact stated while driving 65 MPH, the driver’s side front tire exploded, causing the headlight module to detach and crash into the windshield of the…
The contact owns a 2007 Dodge Ram 2500 equipped with Michelin Tires, Tire Line: Defender LTX M/S, Tire Size: 265/70/R17, DOT Number: B7KP02EX. The contact stated while driving 65 MPH, the driver’s side front tire exploded, causing the headlight module to detach and crash into the windshield of the vehicle. The contact also stated that the passenger’s side rear tire exploded, causing the wheel to fracture into pieces. The dealer was made aware of the failure. The manufacturer was made aware of the failure but did not provide any assistance. A case was opened. The approximate vehicle failure mileage was 170,000. The tire failure mileages were unknown.
- Electrical system · Exterior lighting · Visibility/wiper
Headlights shut off while driving at random times at night causing complete inability to see on the freeway or back road where there are ditches and things to wreck. Severe safety issue that dealership cannot resolve with usual fixes. Many others have the same complaint about lights going out. This…
Headlights shut off while driving at random times at night causing complete inability to see on the freeway or back road where there are ditches and things to wreck. Severe safety issue that dealership cannot resolve with usual fixes. Many others have the same complaint about lights going out. This will cause deaths if I'm driving 80 mph on the freeway and suddenly can't see or people can't see me. I've tried everything to fix it with the dealer. It happens while driving at slow speeds and fast speeds and even parked. I've had the tipm replaced, rebuilt the cluster, removed all after market add on, brand new bulbs, checked for codes, repaired wiring shorts. None has fixed the problem.
- Electrical system · Structure › Body · Suspension
I was on a on-ramp getting up to hey speed. Hit a little bump where the old and new asphalt join and the rear started to fishtail to the left and started to spin out hot that k-rail then went over it roiling about 30 feet from it. The air bags did not deploy nor did the seat belt lock. it was a bit foggy and the road surface was wet.
- Electrical system
The passenger side rear window will not roll up when actuated from the driver's window control switch panel. It will roll down from the driver side switches but will not roll back up. The dodge RAM internet forums are full of people complaining about the rear door wiring harnesses failing on 3RD generation dodge RAM pickups.
- Engine and engine cooling › Engine › Diesel · Fuel/propulsion system
TL* the contact owns a 2007 dodge RAM 2500. The contact stated that while operating the vehicle the odor of diesel fuel was present inside the cabin which had caused respiratory problems for the driver. The contact indicated that the odor was more present while the engine was idling. The vehicle…
TL* the contact owns a 2007 dodge RAM 2500. The contact stated that while operating the vehicle the odor of diesel fuel was present inside the cabin which had caused respiratory problems for the driver. The contact indicated that the odor was more present while the engine was idling. The vehicle was taken to the local dealer lenoir city chrysler (1206 east broadway, lenoir city, tn.) who replaced the bolts on the egr cooler but the failure continued to occur. The manufacturer was notified of the failure. The failure mileage was 35,000.
- Exterior lighting
Started when using the turn signal (left) it makes the right turn on.... And now the right signal IS failing to illuminate. The left signal flashes about 4 times and then the truck chimes and the blinker flasher IS fast. the right rear brake light IS now failed.
- Suspension
TL* the contact owns a 2007 dodge RAM 2500. While driving 40 mph, the vehicle became uncontrollable without warning. The contact stated that the vehicle experienced the "death wobble". The vehicle was taken to fenton motors of pampa (123 n hobart st, pampa, tx 79065, (806) 665-8404) where it was…
TL* the contact owns a 2007 dodge RAM 2500. While driving 40 mph, the vehicle became uncontrollable without warning. The contact stated that the vehicle experienced the "death wobble". The vehicle was taken to fenton motors of pampa (123 n hobart st, pampa, tx 79065, (806) 665-8404) where it was diagnosed that the front suspension needed to be upgraded to a heavy duty front suspension. The suspension was updated; however, the failure recurred on several occasions. The manufacturer was informed of the failure. The approximate failure mileage was 20,000.
- Steering
TL* the contact owns a 2007 dodge RAM 2500. While driving above 50 mph over a bump in the road, the steering wheel shook violently. The vehicle was taken to an independent mechanic who diagnosed that the steering box had excessive play. The vehicle was not repaired. The dealer and manufacturer were not notified. The failure mileage was 143,000. The vin was unknown.
- Engine · Service brakes · Steering
TL* the contact owns a 2007 dodge RAM 2500. While driving 55 mph, the steering wheel became difficult to steer. There were no warning indicators illuminated. The contact turned on the emergency lights and coasted the vehicle over to the side of the road. The contact depressed the brake pedal, but…
TL* the contact owns a 2007 dodge RAM 2500. While driving 55 mph, the steering wheel became difficult to steer. There were no warning indicators illuminated. The contact turned on the emergency lights and coasted the vehicle over to the side of the road. The contact depressed the brake pedal, but it failed to stop the vehicle. The contact shifted into first gear and was able to stop the vehicle. An independent mechanic arrived at the scene and diagnosed that the water pump failed. The mechanic also stated that the bearing caused the serpentine belt to detach. The serpentine belt needed to be replaced. The independent mechanic replaced the water pump and the serpentine belt. The contact took the defective water pump to albany chrysler dodge jeep RAM (located at 2315 santiam hwy SE, albany, or 97322, (541) 967-9105). The contact was informed that the water pump was defective and the design was different. The manufacturer was not notified of the failure. The approximate failure mileage was 25,426. *As consumer stated the narrative on this form describes the 2ND failed water pump at 87K miles. The first water pump failed at 25K . At this low of miles, this vehicle IS on the 3RD water pump. IS there a design flaw? Three water pumps in 87K miles IS just not normal. It IS extremely dangerous when steering and brakes fail when driving in traffic at highway speeds.*jb
- Steering
Its about ball joint I visit two times the dealer and the technician say don't need replace I see a problem my direccion IS vibrating I have a video how its look
- Structure › Body
While sitting in the truck with the truck in park, but unlocked the tailgate came open. The tailgate hadn't been opened for at least 3.5 hours. When the tailgate suddenly fell open it hit the hitch on our enclosed trailer putting a dent in the tailgate. When we googled recalls there's a mention of…
While sitting in the truck with the truck in park, but unlocked the tailgate came open. The tailgate hadn't been opened for at least 3.5 hours. When the tailgate suddenly fell open it hit the hitch on our enclosed trailer putting a dent in the tailgate. When we googled recalls there's a mention of a recall on 2015 - 2017 RAM trucks due to an actuator malfunctioning and causing tailgates to come open. Please advise if this IS covered.
- Electrical system · Steering · Structure › Body › Door · Suspension
TL* the contact owns a 2007 dodge RAM 2500. The contact stated that the copper wiring used in all four doors was faulty, which caused the door locks to malfunction and become unsecured. the vehicle was taken to jones ford wickenburg (555 e wickenburg way, wickenburg, az 85390, (844) 524-1981)…
TL* the contact owns a 2007 dodge RAM 2500. The contact stated that the copper wiring used in all four doors was faulty, which caused the door locks to malfunction and become unsecured. the vehicle was taken to jones ford wickenburg (555 e wickenburg way, wickenburg, az 85390, (844) 524-1981) where it was diagnosed that the wire harnesses needed to be repaired. In addition, while driving various speeds, a popping noise was heard from the front of the vehicle. The vehicle was taken to an independent mechanic who replaced the upper and lower ball joints, wheel bearings, power steering gear box, pitman arm, and the steering stabilizer brace; however, the failure continued. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 178,000.
- Engine
TL* the contact owns a 2007 dodge RAM 2500. While driving 70 mph, the vehicle stalled and various warning indicators illuminated. The vehicle was towed to an independent mechanic, but the cause of the failure was not determined. The vehicle was not taken to the local dodge dealer for diagnostic testing or repairs. The manufacturer was not notified of the failure. The failure mileage was 170,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Chrysler's execution of 13V-528 & 529
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the…
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
- 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220868Transfer Case Gear Motor/Actuator Installation Guidelines.
- 10220837GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.
- 10220411If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 1021645756045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
- 10215990Cummins 6.7L Turbo Diesel Common Diagnostic Process New 6.7L CumminsTurbo Diesel Common Diagnostic Process is now available as part of the standard diagnostic process located in TechCONNECT>Service Info.
- 10215976MIL Illumination Due to P2000, P2A00 and/or P2A01 FRONT O2 sensor. Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: P2000 - NOX Absorber Efficiency Below Threshold - Bank 1. P2A00 - O2 Sensor 1/1 Circuit Performance. P2A01 - O2 Sensor 1/2 Circuit Performance.
- 10191460Valve Body. These may cause over drive cycling.
- 10191455Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
- 10190584GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10175677Valve Body Pressure Testing Plug Inspection
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10148825This SKU is an Automatic Transmission Oil Cooler Line. The Customer communication requested return of unsold inventory to inspect for improperly crimped hose fittings. Improperly crimped hose fittings could cause a potential fluid leak at the crimp.
- 10148824This SKU is an Automatic Transmission Oil Cooler Line. The Customer communication requested return of unsold inventory to inspect the hose end fittings. Parts will be inspected for incorrectly threaded fittings causing inability to complete assembly of the oil cooler line to the vehicle.
- 10140065Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139712Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance.
- 10139595Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. Note: Insulator color is not relevant for service
- 1013900968069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
- 10139007Fluid Leak From Washer Reservoir (X44 Warranty Extension 5 Years/100,000 Miles (160,000 KMS)) This bulletin involves inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.
- 10138987Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 10136905Part Description: Injector, Fuel Issue Description: Attention: Be aware that although they may look the same there are different injectors for the 6.7L Cummins Turbo Diesel depending on application and they are not interchangeable! Using the wrong injector may seriously affect engine operation. The proper usages are as follows:~ For DH/D1 (Ram 2500/3500 pickup - with a factory bed) the P/N is: 68027067AA~ For DC/DM (Ram 3500/4500/5500 Chassis Cabs) the P/N is: 68002012AB
- 1012901156045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 1012897168069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
- 10128948Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
Every Dodge RAM 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.