2009 Dodge RAM 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Dodge › RAM 2500 › 2009
These records cover every 2009 Dodge RAM 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2009 Dodge RAM 2500. Newest first.
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge…
Risk and remedy
Risk
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles.…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Risk and remedy
Risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
Chrysler IS recalling certain model year 2008-2011 dodge RAM 2500/3500 4X4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge RAM 3500 cab chassis 4X2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge RAM 1500 mega cab 4X4, manufactured from february 14, 2008, through august 15…
Risk and remedy
Risk
This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.
Remedy
Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403.
Chrysler IS recalling 32,782 my 2008-2009 dodge RAM 2500, 3500 and 3500 cab chassis pickup trucks equipped with powers and sons steering linkage. the steering linkage drag link inner tie rod to pitman arm ball stud may fracture. also the steering linkage damper attaching the bracket may yield and shift on the linkage.
Risk and remedy
Risk
This could result in a loss of steering control and the restricted ability to turn the vehicle in one direction increasing the risk of a crash without warning.
Remedy
Dealers will replace the steering linkage drag link inner tie rod end assembly, and inspect the steering linkage damper bracket free of charge. the recall IS expected to begin on or before february 16, 2009. owners may contact chrysler at 1-800-853-1403.
Owner complaints
214 complaints6 involved a crash3 involved a fire5 injuries
What owners report most
Latest complaints
- Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe
The contact owns a 2009 Dodge Ram 2500. The contact stated that there was an abnormal odor coming from the exhaust at start-up. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the exhaust…
The contact owns a 2009 Dodge Ram 2500. The contact stated that there was an abnormal odor coming from the exhaust at start-up. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the exhaust manifold bolts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000. The VIN was not available.
- Electrical system · Engine and engine cooling
The contact owns a 2009 Dodge Ram 2500. The contact stated while operating the vehicle, the check engine warning light remained illuminated, the headlights flashed off and on, and the battery failed to remain charged. The contact diagnosed an electrical ground short, a low voltage to the intake air…
The contact owns a 2009 Dodge Ram 2500. The contact stated while operating the vehicle, the check engine warning light remained illuminated, the headlights flashed off and on, and the battery failed to remain charged. The contact diagnosed an electrical ground short, a low voltage to the intake air heater relay, and the engine grid heater was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 162,000.
- Steering
The contact owns a 2009 Dodge Ram 2500. The contact stated while driving 20-60 MPH, the front end of the vehicle, the steering column, and the steering wheel were shuddering significantly. The contact stated that the vehicle had experienced the death wobble. The contact stated that the failure…
The contact owns a 2009 Dodge Ram 2500. The contact stated while driving 20-60 MPH, the front end of the vehicle, the steering column, and the steering wheel were shuddering significantly. The contact stated that the vehicle had experienced the death wobble. The contact stated that the failure increased significantly while driving on bumpy road surfaces. The vehicle was taken to several independent mechanics, where the vehicle was diagnosed but the cause of the failure could not be determined; however, the failure persisted. The contact stated that the tires were replaced twice by two tire facilities; however, the failure persisted. The vehicle was previously taken to an unknown dealer; however, the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Electrical system
Inital problem, fuse box fire - 2020 repeated problem again in 2020, 2021, 2023
- Structure › Body
The contact owns a 2009 Dodge Ram 2500. The contact stated that the vehicle was corroded. The vehicle was severely corroded at the rear passenger’s side door frame and a half of the subframe located at the rear passenger’s side was also severely corroded. The center of the main subframe exhibited…
The contact owns a 2009 Dodge Ram 2500. The contact stated that the vehicle was corroded. The vehicle was severely corroded at the rear passenger’s side door frame and a half of the subframe located at the rear passenger’s side was also severely corroded. The center of the main subframe exhibited had holes. The contact stated that the corrosion was not due to salt on the road. The vehicle was not repaired. The manufacture was contacted. The failure mileage was 140,000.
- Steering
Vehicle sways back and forth due to steering linkage
- Unknown or other
Went out to start and it would crank over but not start up it was sitting in my driveway on fairly level surface then this morning it started up immediately with no trouble. Second time this has happened.
- Electrical system
In motion the blinkers would turn on without me touching the switch. When I applied the left blinker the right one would turn on and vice versa. Finally the flashers turned on and I couldn't turn off. It started malfunctioning while I was driving down the highway at 60mph.
- Electronic stability control (esc) · Steering
Uncontrollable steering or front end wobbling. Aka death wobble, according to my vehicle history there are recalls that are for steering and the description of all those recalls say what could happen which IS a loss of steering control resulting in a crash. All the recalls that I know of have been…
Uncontrollable steering or front end wobbling. Aka death wobble, according to my vehicle history there are recalls that are for steering and the description of all those recalls say what could happen which IS a loss of steering control resulting in a crash. All the recalls that I know of have been replaced. But I still have incidents where I lose control of steering and in order for it to stop, I have to stop the vehicle. I have had many many close calls, and hoping that this doesn't result in a loss of a vehicle or even death. It's a very big concern to me considering there has been recalls for the steering and front end. It will occur as soon as I hit a bump just right not even at high speed it happens at 35-70 mph no matter if it's flat ground or not. The entire truck shakes and feels like the wheels are bouncing off the ground. At that point being on the freeway having no control of my steering the only option I have it to slam on my breaks, it's a matter of time before something really bad happens
- Electrical system › Instrument cluster/panel
TL* the contact owns a 2009 dodge RAM 2500. While driving approximately 60 mph at night, the instrument panel lighting went out. The instrument panel was changed three other times by bryant motors (2901 s limit ave, sedalia, mo 65301), but the failure recurred. The manufacturer was notified of the failure. The vehicle was not repaired for the recent failure. The approximate failure mileage was 49,000.
- Steering
After hitting a bump in the road at highway speed the truck began shaking violently. referred to as a death wobble. Needed to slow truck to bring it back under control.
- Service brakes
Brakes failed due to a corroded brake lines at the master cylinder. happened in driveway before I got to the highway.
- Air bags · Steering
Dodge. Consumer writes in regards to problems with the airbag clockspring. *Ld the consumer stated the clockspring was replaced on three seperate occasions, but there IS still a recurring problem with the vehicle. *Tr
- Unknown or other
Cpsc: the truck broke down in the middle of the highway endangering my young child and myself. Dt the consumer stated the vehicle was under warranty and in possession of the dealer until it can be repaired. The manufacturer was notified. *Js
- Steering
While driving at highway speed terrible front end wobble, very scary. has happened on multiple occasions. Husband normally drives truck this IS first time this has happened to me while driving on the interstate.
- Steering
Track bar mount came off of the frame of the truck ......pulling onto road from drivewag
- Steering · Suspension
2009 dodge RAM 2500 has what IS described by many as "death wobble". At freeway speeds (70mph here in mi) if some even minor bumps, pot holes are run over the front end of the truck starts to shake uncontrollably. To get control of the vehicle again you must slow to below 55mph. Many times just the…
2009 dodge RAM 2500 has what IS described by many as "death wobble". At freeway speeds (70mph here in mi) if some even minor bumps, pot holes are run over the front end of the truck starts to shake uncontrollably. To get control of the vehicle again you must slow to below 55mph. Many times just the drivers side front tire as bouncing or wobbling, recently the entire front end. Vehicle has had both prior recalls for tie-rod ends completed. Had front shocks changed in case they were the issue no change, had tires changed in case there was an issue with any of the tires, no change. Had belle tire techs look for issue with bouncing/wobbling tires they said everything was tight and in working order. Also has another garage look at it for the same issue they did not find any issues. This problem that looks to be pretty widespread with owners of 2009 RAM 2500s makes this vehicle unsafe at highway speeds until a fix IS found. I will ask dealer about bouncing/wobbling front end again but if this IS on many of these trucks the problem will end up resulting in accidents should a driver not be able to slow down quickly to regain control of the steering. This problem has been happening for over a year on and off, I had avoided driving on the freeway until the last repairs where the tires were changed and the techs said everything was good with the front end. First time on the freeway at 70mph it happened again when a few small bumps were run over, the entire cab of the truck was shaking, other drivers behind and around me slowed as I am guessing they thought I was going to loose control and crash. I had to slow below 50mph before the shaking was under control and because the other drivers slowed it allowed me to get to the right and avoid an accident. So I will no longer use the truck at anything over 45mph and only use sparingly until the issue IS identified and repaired.
- Steering · Suspension
My 2009 dodge RAM 2500 started hopping after I hit a slight bump in the road. I was going about 50mph when thus happened. I could do nothing but take my foot off the gas to slow the truck down. it literally hopped down the road , it felt like we were in a paint mixer bouncing down the road. This…
My 2009 dodge RAM 2500 started hopping after I hit a slight bump in the road. I was going about 50mph when thus happened. I could do nothing but take my foot off the gas to slow the truck down. it literally hopped down the road , it felt like we were in a paint mixer bouncing down the road. This has happened several times before but was never as bad as this time. my wife was with me this time and could not believe what it was doing. she told me if she had been driving she would have panicked and most likely wrecked the truck. everything in the truck was being tossed around. this issue must be corrected before someone gets hurt or worse.
- Air bags
TL* takata recall. The contact owns a 2009 dodge RAM 2500. The contact received notification of nhtsa campaign number: 16v352000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the…
TL* takata recall. The contact owns a 2009 dodge RAM 2500. The contact received notification of nhtsa campaign number: 16v352000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact was not experiencing a failure. Vin tool confirms parts not available.
- Air bags
Takata recall - we received notice dated 7/1/2016 regarding passenger bag recall. we have not received information regarding this recall. 6 months IS a long time, IS there a time frame limit?
- Steering · Suspension
While driving the dodge RAM 2500 2009 year on the highway at 60-65 mph the vehicle started shaking uncontrollably after hitting a joint in the road between the asphalt and a bridge. I was unable to steer during this time and the vehicle shook so violently that the connectors vibrated off of the…
While driving the dodge RAM 2500 2009 year on the highway at 60-65 mph the vehicle started shaking uncontrollably after hitting a joint in the road between the asphalt and a bridge. I was unable to steer during this time and the vehicle shook so violently that the connectors vibrated off of the battery terminal, both batteries, at which time I lost all power. this almost resulted in my driving off of a bridge. the shaking would only stop upon coming to a complete stop. this happened 3 more times at slower speeds between 40-50 mph. I eventually had to get a tow truck to get us to our destination. This happened on highway roads and always after hitting a small bumps. mileage on vehicle IS 89500. *tr
- Air bags
TL* the contact owns a 2009 dodge RAM 2500. The contact received notification of nhtsa campaign number: 16v352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Air bags
TL* takata recall. The contact owns a 2009 dodge RAM 2500. The contact received notification of nhtsa campaign number: 16v352000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2009 dodge RAM 2500. The contact received notification of nhtsa campaign number: 16v352000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Steering
While having other recalls fixed it was discovered that the steering box was leaking and making noise while turning. the repair shop stated that there was no recall and that there were no repair parts available. the steering could fail anytime. chrysler /dodge should be fixing this issue as I have found that it IS a problem that they know about. vehicle has 80,000. Miles on it.
- Suspension
Serious shimmy at highway speeds. Truck has 61K miles and IS maintained very well.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Chrysler's execution of 13V-528 & 529
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the…
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.
- Outer Tie Rod Failure
ODI received complaints regarding failing tie rod ball studs on Model Year 2008-2011 Dodge Ram 2500 and 3500 vehicles resulting in loss of steering control.Chrysler concluded that misalignment of the left (driver side) ball stud on vehicles built with the Cross Car steering linkage system could allow contact between…
ODI received complaints regarding failing tie rod ball studs on Model Year 2008-2011 Dodge Ram 2500 and 3500 vehicles resulting in loss of steering control.Chrysler concluded that misalignment of the left (driver side) ball stud on vehicles built with the Cross Car steering linkage system could allow contact between the bull stud and the ball housing which could weaken the stud and result in fracture.Chrysler submitted a recall notice on August 15, 2011 involving certain MY 2003-2011 Ram 2500 and Ram 3500 pickup trucks built or repaired with the Cross Car steering linkage.Chrysler will inspect, repair or realign the front end of the subject vehicles as needed.Chrysler's announcement of a safety recall on this matter addresses ODI's concerns.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10332525, 10357937, 10366591, 10303744, 10377166, 10373240, 10343969, 10375403, 10324831, 10373546, 10370771.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10191455Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
- 10159951Flash: MIL Illumination With Transmission And Driveability Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience a MIL illumination. Upon further investigation the technician may find that any of the following erroneous Diagnostic Trouble Codes (DTCs): ? U0140 - Lost Communication With Body Control Module. 2010 DJ 5.7L (Sales Code EZC) Attempting to clear this DTC will be unsuccessful. ? P050D - Cold Start Rough Idle. ? P2181 - Cooling System Performance has been set. ? P0935 - Line Pressure Sensor Circuit High. All RFE transmissions. P0300 through P0308 - Multiple and Single Cylinder Misfire. This condition can occur when the vehicle is started cold and the driver immediately places the vehicle in drive and applies heavy throttle. Driveability and Transmission improvements are also included with this software release. These changes consist of the following: ? Enhanced clutch protection for more robust torque management during repeated fore and aft movement (rocking vehicle). All engines. ? A revised torque convertor lockup schedule that will reduce transmission temperatures in Tow/Cruise mode. All models equipped with RFE transmission. ? A Clunk sound or feel a shudder when the cruise control resume switch is pressed. This condition is most noticeable after the brakes were pressed to cancel cruise control and then the resume switch is pressed. All models equipped with RFE transmission. ? A shudder or shaking feeling when a wide open throttle (WOT) event is performed by the customer. This is most noticeable after the transmission downshifts during the WOT event. This condition will stop once the transmission upshifts. All models equipped with RFE transmission. ? A shudder or shaking feeling when accelerating from a stop under moderate throttle. This condition will stop once the transmission upshifts. All models equipped with RFE transmission.
- 10148825This SKU is an Automatic Transmission Oil Cooler Line. The Customer communication requested return of unsold inventory to inspect for improperly crimped hose fittings. Improperly crimped hose fittings could cause a potential fluid leak at the crimp.
- 10148824This SKU is an Automatic Transmission Oil Cooler Line. The Customer communication requested return of unsold inventory to inspect the hose end fittings. Parts will be inspected for incorrectly threaded fittings causing inability to complete assembly of the oil cooler line to the vehicle.
- 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139595Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. Note: Insulator color is not relevant for service
- 1013900968069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
- 10138987Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10121927NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
- 10058671Fiat chrysler: tsb contains an owner's notification letter. Select document search button below. On some trucks, body wiring harness electrical connectors for diesel particulate filter (dpf) temperature sensor was connected incorrectly, causing oxides of nitrogen (nox), from tailpipe emissions, to exceed federal and california standards. Model 2013 RAM 2500, RAM 3500.
- 10058565Chrysler: some vehicles experience screen lock up on radio display or the screen goes blank, intermittently, text message IS grayed out soft keys, back up display turns off. Model 2015 charger, durango, grand cherokee, cherokee, RAM 1500, 2500, 3500, 3500 cab, 4500 cab, truck.
- 10058540RAM: diesel exhaust fluid (def) gauge level IS erratic and sticks for long period of time along with malfunction indicator lamp (mil) illuminating and information IS provided for approving proper diesel exhaust fluid inside tank and replacing def pump if necessary
- 10044182Chrysler: flash: mil illuminating with transmission and driveability improvements. This bulletin involves flash reprogramming the powertrain control module (pcm) with new software. Also included model ram1500 model year 2010 and model dakota model years 2009-2010.
- 10041904Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. Model yrs for cab chassis (reg and mega pickups and 4X4) 2003-2011.
- 10033731Dodge: steering wander. While traveling on a straight stretch of highway, customer may feel the need to provide steering input to correct a vehicle wander condition.
- 10033690Dodge: bulletin involves replacing the short runner valve (srv), srv connector, wiring pigtail, and adding a new stud for a tie strap.
- 10033113Dodge: engine control module (ecm) software program on about 159,700 trucks may cause illumination of the malfunction indicator lamp (mil) when no problem exists or under certain conditions allow heavy sooting of the turbocharger, exhaust gas recirculation valve and diesel particulate filter. Heavy sooting could damage emissions components and result in increased emissions. The engine control module must be reprogrammed (flashed). Csc letter was rec'd.
- 10033107Dodge: the axle(s) on about 160 certain RAM truck vehicles were inadvertently built with a 4.10 axle ratio. This IS a non compliant powertrain configuration and could impact the vehicle's fuel economy and/or performance. The axle ring and pinion(s) must be replaced with 3.73 axle ratio ring and pinion(s). The tipm must also be reprogrammed for the new axle ratio. Csc letter was received.
- 10032766Chrysler/jeep/dodge: california emissions warranty addendum. The warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. Dodge-caravan/grand caravan, charge/charger SRT8, magnum/magnum SRT8, viper, avenger, nitro, challenger/challenger SRT8, durango/durango hybrid, journey, RAM 2500/3500, caliber/caliber SRT4; jeep commander, grand cherokee/grand cherokeesrt8, compass, patroit, liberty; chrysler town&country, pacifica, 300 SRT8, ptcruiser, sebring/sebring conv., aspen/aspen hybrid.
- 10032004Dodge/chrysler: mil illumination and stationary desoot and other enhancements. Involves selectively erasing and reprogramming the engine control module (ecm) with new software.
- 10031004Dodge: revised diagnostic and repair procedures for dtc p2262-turbocharger boost pressure not detected-mechanical. Recent pcm calibration updates have improved the robustness to this dtc through updated diagnostic strategies.
- 10030706Dodge: mil illumination or stored diagnostic trouble code (dtc) for p1004 or 02016 or 02017. This involves replacing the short runner valve (srv), srv connector, wiring pigtail, and adding a new stud for a tie strap. The srv wiring takeout was not long enough and caused excessive wear on the srv, and srv wiring connector resulting in a loose connection. Also includes model/my 2009 cab chassis (4500).
Every Dodge RAM 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.