2003 Dodge RAM 3500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2003 Dodge RAM 3500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2003 Dodge RAM 3500. Newest first.
Chrysler (FCA US LLC) is recalling certain model year 2003 Dodge Ram 1500, 2500, and 3500 trucks manufactured August 29, 2002, to July 25, 2003 to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Owners are advised not to drive their vehicles until the remedy is completed. Chrysler will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began on March 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R26. Note: This recall partially supersedes recall 14V770.
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Risk and remedy
Risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
Chrysler IS recalling certain model year 2008-2011 dodge RAM 2500/3500 4X4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge RAM 3500 cab chassis 4X2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge RAM 1500 mega cab 4X4, manufactured from february 14, 2008, through august 15…
Risk and remedy
Risk
This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.
Remedy
Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403.
Fabtech IS recalling certain aftermarket replacement pitman arms, p/nos. Fts93001 and ft44039, installed for use on certain 2003 through 2008 dodge 2500 4WD, 3500 4WD, and 1500 4WD mega cab vehicles. the pitman arm can fracture and break away from the steering box causing total loss of steering control.
Risk and remedy
Risk
Steering loss could result in a vehicle crash possibly resulting in property damage, injury or death.
Remedy
Fabtech will notify owners and authorized installers will inspect for defective pitman arm and replace if necessary free of charge. the safety recall began on may 24, 2010. owners may contact fabtech at 1-877-432-2832.
Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, "glazing…
Risk and remedy
Risk
In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Remedy
Safelite will notify its retail customers and replace the glass free of charge. Retail customers can contact safelite toll free at 1-888-843-2906. Safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. Wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. The recall began on january 15, 2008.
Certain lki enterprises, inc., brand name superlift suspension, pitman arms sold as replacement equipment for 2003-2007 dodge RAM 2500 and 3500 4X4 light trucks. due to inadequate heat treatment during production, the affected pitman arms may develop cracks in the upper splined attachment attachment to the steering output shaft. movement between the…
Risk and remedy
Risk
Pitman arm wear or failure may lead to loss of vehicle control, possibly resulting in a vehicle crash.
Remedy
Lki will notify owners and replace the pitman arm, if necessary. the recall began on march 12, 2007. owners may contact lki at 1-800-551-4955.
On certain pickup trucks equipped with diesel engines and automatic transmissions, in an attempt to exit the vehicle quickly without shutting off the engine and removing the key, the driver may inadvertently leave the automatic transmission shift control in indicated reverse.
Risk and remedy
Risk
This error IS an unintended action that may result in a lack of transmission park pawl engagement and possibly delayed rearward movement of the vehicle.
Remedy
Dealers will perform a software modification to equip these vehicles with an out-of-park alarm. owners may contact daimlerchrysler at 1-800-853-1403.
Certain heavy duty pickup trucks, the aluminum wheels may have excessive porosity in the center hub area which can cause a wheel to crack.
Risk and remedy
Risk
This could cause a loss of vehicle control and result in a crash without warning.
Remedy
Dealers will inspect the wheels and replace them if necessary. owner notification IS expected to begin june 17, 2003.. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997.
Certain pickup trucks, equipped with cummins diesel engines and manual transmissions, may experience an elevated idle speed after extended cruise control use.
Risk and remedy
Risk
This can result in unintended acceleration and a reduction in braking effectiveness, increasing the risk of a crash.
Remedy
Dealers will reprogram the software in the cummins engine controller. owner notification began on march 10, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Owner complaints
286 complaints9 involved a crash1 involved a fire6 injuries
What owners report most
Latest complaints
- Suspension
The contact owns a 2003 Dodge Ram 3500. The contact stated while driving at various speeds, there was a clunking sound coming from underneath the vehicle. The contact who is a certified mechanic, inspected the vehicle. Upon expecting the vehicle, the contact determined that both upper control arms…
The contact owns a 2003 Dodge Ram 3500. The contact stated while driving at various speeds, there was a clunking sound coming from underneath the vehicle. The contact who is a certified mechanic, inspected the vehicle. Upon expecting the vehicle, the contact determined that both upper control arms had completely rusted and needed to be replaced. The upper and lower ball joints and suspension had been replaced by the contact. The manufacturer had not been informed of the failure. The failure mileage was 225,000. The VIN was unavailable.
- Structure › Body
Frame rusted through in several places. Service provider had problems placing truck on lift due to frame integrity to replace brake lines. Upon my inspection frame IS rusted through in several places. Cannot determine if truck IS safe to drive. *tr
- Air bags
Air ban light IS on
- Structure › Body
Dash board IS cracking and caveing in.
- Power train
Had to replace carring bearing and sleeve bushing on drive shaft had a lot of wable in steering
- Air bags
"Takata recall" my vehicle has been recalled twice over this issue, each time the repair has been completed. the current problem with my vehicle relates to the air bag module. my air bag warning light came on about a month ago at which time I took it to my local dodge dealership thinking the…
"Takata recall" my vehicle has been recalled twice over this issue, each time the repair has been completed. the current problem with my vehicle relates to the air bag module. my air bag warning light came on about a month ago at which time I took it to my local dodge dealership thinking the airbags had gone bad again. I was advised the airbags were fine but the control module had failed. then I was told that chrysler dodge no longer makes the replacement module and they would have to seek one from a salvage company they do business with. my question IS simple, how can a manufacture decide to stop making a crucial component to the air bag system. I was advised that in the event of a crash the air bags would not inflate. it has been over a month now and the dealership still hasn't located a module but are continuing to search for one. I have a low milage 2003 RAM 3500 heavy duty truck sitting in my driveway that IS totally worthless. what can I do?
- Tires › Tread/belt
TL* the contact owns a 2003 dodge RAM 3500 equipped with general ameri-trac tr tires, size: 235/80/17 (na). While driving 70 mph, the contact felt a vibration coming from the front driver's side of the vehicle. The contact mentioned that the tire thread separated from the tire and damaged the…
TL* the contact owns a 2003 dodge RAM 3500 equipped with general ameri-trac tr tires, size: 235/80/17 (na). While driving 70 mph, the contact felt a vibration coming from the front driver's side of the vehicle. The contact mentioned that the tire thread separated from the tire and damaged the vehicle. The tire was swapped with a spare tire. The vehicle was taken to an independent mechanic and the tire was replaced. The tire was the original equipment. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 120,000 and the tire failure mileage was 5,500.
- Steering
When driving the truck around 65 mph & I hit a bump I get a severe death wobble. This has happened several more times & it's very dangerous
- Steering
TL* the contact owns a 2003 dodge RAM 3500. While driving 25 mph, the steering wheel was loose and became inoperable without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was unknown. The failure mileage was 210,000.
- Air bags
TL* the contact owns a 2003 dodge RAM 3500. The contact stated that while driving at 25 mph, the vehicle suddenly crashed into the rear of another vehicle. The air bags failed to deploy. The front passenger sustained bruises and cuts that required medical attention. A police report was filed. The…
TL* the contact owns a 2003 dodge RAM 3500. The contact stated that while driving at 25 mph, the vehicle suddenly crashed into the rear of another vehicle. The air bags failed to deploy. The front passenger sustained bruises and cuts that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic but was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 42,000. The vin was not available.
- Air bags · Unknown or other
The dash IS completely fractured and broken into shards of sharp hard plastic that should the takata airbag ever deploy will be propelled like shrapnel through the passenger compartment at explosive speeds. It's like driving a car with broken class covering the dashboard. This issue, the dash…
The dash IS completely fractured and broken into shards of sharp hard plastic that should the takata airbag ever deploy will be propelled like shrapnel through the passenger compartment at explosive speeds. It's like driving a car with broken class covering the dashboard. This issue, the dash fracturing and splitting into pieces as a result of sun exposure and age seems to be a known problem on almost all of the online forums I went to to discover if this was unique to me. I cannot understand how such an obvious and common hazard experienced by so many, IS allowed to persist.
- Unknown or other
Dash cracked, broken, pieces completely broken away, missing, sharp edges, vents grills gone items can fall into the heat, defroster. all dodge trucks I've seen have seen of this year, mod and similar defects.
- Electrical system
The truck will not shut off. After stopping and turning off the ignition and removing the key, the truck remains running. Sometimes, after about five minutes idling it will shut off on its own. Other times we have had to remove a fuse.
- Unknown or other
Was driving down the road and went to shift gears and the shifter lever arm broke off at the bottom.
- Unknown or other
The dash IS cracking and deteriorating producing small sharp objects in the cab that come lose and are a hazzard to all occupants.
- Air bags
Takata recall I have received 3 recall notices,i have called the dealer and they say that there are no parts available for this repair last call was on 3/2017
- Unknown or other
The dashboard of my dodge RAM truck IS cracked. When I say cracked I don't mean a small crack but cracks all over the entire dashboard. It IS cracked so badly that I fear pieces of the hard plastic are going to break off during our travels and cause injury to me ,my passengers or my grandchildren.…
The dashboard of my dodge RAM truck IS cracked. When I say cracked I don't mean a small crack but cracks all over the entire dashboard. It IS cracked so badly that I fear pieces of the hard plastic are going to break off during our travels and cause injury to me ,my passengers or my grandchildren. I am also concerned that if we were in an accident that the cracks would fly off and cause severe injury or death to the driver, passengers or my grandchildren. this IS a problem in a lot of the dodge RAM trucks. It IS not a cosmetic problem but a danger to the life of people in the vehicle.
- Exterior lighting · Visibility/wiper
TL* the contact owns a 2003 dodge RAM 3500. The contact stated that the headlights failed intermittently without warning. In addition, the windshield wipers failed intermittently and worked only at the slow setting. The dealer diagnosed that the tipm module failed and needed to be replaced. The…
TL* the contact owns a 2003 dodge RAM 3500. The contact stated that the headlights failed intermittently without warning. In addition, the windshield wipers failed intermittently and worked only at the slow setting. The dealer diagnosed that the tipm module failed and needed to be replaced. The vehicle was not repaired because the part was on back order. The vin was not included in nhtsa campaign numbers: 06e023000 (exterior lighting) and 09e009000 (visibility). The manufacturer was made aware of the failure. The failure mileage was approximately 230,000. updated 08/14/2017*js
- Unknown or other
Dash cracked creating a safety hazard if ever involved in an accident. Also small fragments of the dash have gotten into the vents blowing into drivers face which my cause an accident if struck in eye. Stationary, motion what type of roadway does not matter. Defective parts used!!!!
- Air bags
2003 dodge RAM. consumer writes in regards to replacement parts not available to repair passenger airbag inflator recall notice. *smd
- Unknown or other
Dash board falling apart
- Visibility/wiper
Wiper only functions when washer mode in pushed. then only make 1 swipe. Have replaced wiper motor and transmission, repaced multifunction switch, repaced wiper relay in fuse box. still no wipers.
- Unknown or other
Dash IS cracking and I am afraid that if I were to get in an accident there would be sharp pieces of plastic sent into the occupants of the cab specifically my children. The dashes should be recalled.
- Air bags
TL* the contact owns a 2003 dodge RAM 3500. The contact received notification of nhtsa campaign number: 15v312000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags · Structure › Body
TL* takata recall. The contact owns a 2003 dodge RAM 3500. The contact stated that there was premature cracking and deterioration of the dashboard. The dealer and the manufacturer were notified of the failure and provided no solution other than for the contact to replace the part. The dealer stated…
TL* takata recall. The contact owns a 2003 dodge RAM 3500. The contact stated that there was premature cracking and deterioration of the dashboard. The dealer and the manufacturer were notified of the failure and provided no solution other than for the contact to replace the part. The dealer stated that to complete nhtsa campaign number: 15v312000 (air bags), the dashboard would also need to be replaced. The parts had not been available for an extended period of time so the contact was uncertain of when the recall repair would be completed. The failure mileage was unknown. Parts distribution disconnect. updated 01/27/17*lj
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Chrysler's execution of 13V-528 & 529
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the…
RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- False park
The subject vehicles are heavy duty pickup trucks with diesel engines and automatic transmissions commonly used for commercial and work purposes.a column mounted shift lever IS used for gear selection and an electronic prndl on the instrument panel provides gear position information to the driver.the subject vehicles…
The subject vehicles are heavy duty pickup trucks with diesel engines and automatic transmissions commonly used for commercial and work purposes.a column mounted shift lever IS used for gear selection and an electronic prndl on the instrument panel provides gear position information to the driver.the subject vehicles are also equipped with a brake-transmission shift interlock that prevents the shift lever from being moved from the park position (when the engine IS on) unless the brake pedal IS depressed and an ignition-shift interlock that prevents key removal unless the transmission IS in the park position.complainants generally report that the vehicle was being operated in a forward gear and brought to a stop through brake application on alevel surface, at which time the operator moved the shift lever to engage the park position.the operator then opened the driver side door and, without verifying park engagement (e.g., prndl gear indication), securing the park brake, or turning the engine off, exited the vehicle.initially, no vehicle movement was apparent, however, a short time later, typically reported as 10 to 30 seconds, the vehicle moved rearward under engine power.the incident often ended in a vehicle crash, and sometimes involved serious injury.two fatalities are alleged.odi?s analysis of test vehicles and some incident vehicles found no evidence to indicate that a shift lever properly placed in park could unintentionally (i.e., without driver input) disengage from that position.however, odi did find that the shift lever could be inadvertently placed, and remain at rest, within an intermediate position between the park and reverse gear positions.when placed in such an intermediate position, the vehicle can experience a delayed pressurization of the reverse hydraulic circuit that IS sufficient to cause the vehicle to roll rearward under power.the delay period allows sufficient time for operators to exit the stationary vehicle without perceiving that the shifter IS not in park.the summary report discusses the technical analysis of this issue in greater detail and compares the frequency of these incidents in the subject vehicles to other peer vehicles that odi examined.as described in their october 4, 2005 letter to nhtsa, daimlerchrysler corporation (dcc) will conduct a safety recall (nhtsa recall no. 05V-462, dcc no. E17) to install an out-of-park alarm system in the subject vehicles.the alarm will provide audible and visual feedback to alert the driver, and others, if the driver attempts to exit the vehicle while the engine IS running and the shift lever IS not in the park position.the timing of dcc?s action has yet to be determined.
- False park
There have been 50 complaints to odi and daimlerchrysler alleging incidents of reverse powered rollaway in subject vehicles that were parked with the engine running and the parking brake disengaged.the incidents are alleged to have resulted in 42 crashes and 3 injuries. According to daimlerchrysler, incident vehicle…
There have been 50 complaints to odi and daimlerchrysler alleging incidents of reverse powered rollaway in subject vehicles that were parked with the engine running and the parking brake disengaged.the incidents are alleged to have resulted in 42 crashes and 3 injuries. According to daimlerchrysler, incident vehicle inspections have not identified any misadjusted or broken parts.a typical incident IS believed to involve the following set of conditions:(1) with the vehicle on a relatively level surface, an attempted shift into park inadvertently places the transmission in a position between the reverse and park gear detents; (2) the driver exits the vehicle with the key in the ignition, the engine running, and the parking brake disengaged; and (3) after some delay, the vehicle begins traveling rearward.in prior investigations of other daimlerchrysler products, reverse motion was found to result from a gradual pressurization of the reverse circuit (hydraulic reverse). Daimlerchrysler attributes the incidents to operator error in using a system that functioned as designed.according to daimlerchrysler, the alleged defect cannot occur if the driver:(1) shifts fully into park as indicated by end of shifter travel slam, the forward throw of the shift lever, and/or the illumination of the park indication in the prndl display; (2) removes the key from the ignition; (3) turns the engine off; or (4) engages the parking brake. The subject vehicles are equipped with:(1) daimlerchrysler's re-specific transmissions that have been the subject of two previous odi reverse powered rollaway investigations (ea96-006 & ea01-017); and (2) a column mounted shift mechanism with an electronic gear position indicator (prndl) that IS located in the dash display directly forward of the steering wheel.two peer populations of dodge RAM pickup trucks were analyzed for comparison with the subject vehicles:(1) my 2001-02 RAM 2500/3500 pickup trucks equipped with similar transmissions, but a different shifter with a mechanical prndl; and (2) my 2003-04 RAM 1500 pickup trucks equipped with the same shifter as the subject vehicles but different transmissions.the complaint rate in the subject vehicles IS significantly higher than in the two peer populations.this investigation has been upgraded to an engineering analysis.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
- 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10216348Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
- 10191460Valve Body. These may cause over drive cycling.
- 10191455Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10139595Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. Note: Insulator color is not relevant for service
- 1013900968069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
- 1012901156045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10128933Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
- 10041904Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. Model yrs for cab chassis (reg and mega pickups and 4X4) 2003-2011.
- 10033104Dodge: california emissions recall reprogram ecm-obd readiness. Recall affects RAM trucks and cab chassis. Csc letter was rec'd.
- 10015075New water pump for 3.7L engine - no longer common with 4.7L. Advanced service information #05-002.
- 10015060Long crank times in ambient temperatures below freezing.
- 10013981Added diagnostics for p0421 and p0431.
- 10013210Oil pressure falls below normal during vehicle operation. This includes chevrolet and GMC 4500 series and isuzu npr and nprhd models.
- 10000331Customer satisfaction notification to tighten the diesel engine cooling fan which may become loose and separate from the pulley.
Every Dodge RAM 3500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.