2000 Ford Explorer
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Ford › Explorer › 2000
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2000 Ford Explorer. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
15 recalls name the 2000 Ford Explorer. Newest first.
Ford IS recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 F-250 sd through F-550 sd diesel, 1992-2003 E-150 through E-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 F53 vehicles equipped with the texas instruments speed control deactivation switch (scds). the…
A vehicle fire could occur with or without the engine running.
Ford will notify owners that dealers will install a fused wiring harness in line with the scds. on 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. repairs will be completed free of charge. the safety recall began on october 27, 2009. owners may contact ford at 1-888-222-2751.
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Decreased lighting visibility may result in a vehicle crash.
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Decreased lighting visibility may result in a vehicle crash.
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
On certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn.
This could result in an underhood fire.
Dealers will install a fused wiring harness. owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. as soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. the recall began on august 13, 2007, and mailing completed by september 19, 2007. owners may contact ford at 1-888-222-2751.
Certain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector IS fully…
Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
Ufi will notify owners and replace the filters free of charge. the recall began on august 4, 2006. owners may contact ufi filters USA at 800-230-5876.
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Pro-a motors will notify owners and offer to repurchase the lamps. the recall began on april 3, 2006. owners may contact pro-a motors at 323-838-2988.
On certain sport utility vehicles equipped with speed control and 4.0L SOHC engines, if the strand cover on the speed control cable becomes flared at the end, the speed control cable may bind when the speed control IS activated.
The throttle return spring force may not be sufficient to overcome the binding condition when the speed control IS disengaged. braking function would be maintained though stopping distances may be increased.
Dealers will inspect the speed control cable and, if necessary, replace it. owner notification began august 29, 2003. Owners should contact ford at 1-800-392-3673.
On certain sport utility vehicles equipped with high back seats, the upper bolt on the driver's side high back seat, that attaches the seat recliner mechanism to the seat back frame, could fracture. if the bolt fractures and does not jam in the seat back frame, the seat back may recline until it makes contact with an object behind the seat, such as the…
The driver could potentially lose contact with the steering wheel or foot pedals during such an event, increasing the risk of a crash.
Dealers will replace the driver seat upper bolt with a metal spacer and bolt. in addition, seats with tubular back frames will have the fully threaded lower recliner bolt replaced with a partially threaded bolt. owner notification began on august 29, 2003. owners should contact ford at 1-800-392-3673.
Certain pickup truck, van, and MINI van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness IS exposed to excessive moisture and road salt.
This overheating condition can cause the running board to melt or cause a fire.
Dealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
This IS not a safety recall in accordance with the safety act. however, it IS deemed a safety improvement campaign by the agency. equipment description: ford IS replacing all firestone wilderness at 15, 16, and 17 inch tires mounted on ford trucks and suvs. ford reports tread separation can occur due to a combination of the sensitivity of the tire…
Should the tread separate at highway speeds, a vehicle crash could occur, possibly resulting in personal injury or death.
The replacement/reimbursement program for this campaign expired on march 31, 2002. however, customers can contact ford at 1-877-917-3673 or go on-line to www.ford.com for possible assistance.
Vehicle description: sport utility vehicles equipped with the 3.27 or 3.55 axle ration. the subject vehicles have a powertrain control module that could allow the vehicle to exceed the design intent top speed. at these extreme speeds, the vehicle could be capable of exceeding the speed rating of the tire.
Operating the vehicle above the maximum speed rating could lead to a tire failure which at these speeds could result in a crash.
Dealers will reprogram the powertrain control module.
Tire description: firestone wilderness at, size p235/75r15, produced at the decatur, illinois tire plant and all firestone radial atx and radial atx II tires, size p235/75r15. operation of these tires at low inflation pressures, high speed, and in hot weather, can contribute to separation of the tire tread.
If the tread separates from the tire, the driver can lose control of the vehicle, possibly resulting in a crash causing injury or death.
The replacement/reimbursement program for this campaign expired on august 29, 2001. however, customers should contact firestone customer service at 1-800-465-1904 for possible assistance.
Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and MINI vans equipped with trw seat belt buckle assemblies. the buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."
In the event of a vehicle crash, the occupant may not be properly restrained.
Dealers will inspect the date code on certain seat belt buckles of your vehicle and replace all seat belt buckles that fall within the suspect date code range. owner notification began october 26, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Vehicle description: 4-door sport utility vehicles equipped with side air bags. the subject vehicles have a revised level side crash sensor that could deploy the side air bag if the ignition key IS in the "run" position and the seatbelt webbing IS forcibly extracted from a locked retractor with a jerking motion.
Inadvertent side air bag deployment could cause personal injury to the seat occupant.
Dealers will replace the side crash sensors with a revised design that will reduce the likelihood of an unexpected side air bag deployment.
Vehicle description: multi-purpose vehicles equipped with 4.0L engines and all-time 4-wheel drive (A4WD) powertrains. the generic electronic module (gem) could experience a condition referred to as "lock-up" in which the gem controlled electronic functions (e.g., front windshield wipers, interior lights, 4X4 system, etc.) could not be turned on or, in…
An inoperative windshield wiper system could affect driver visibility, increasing the risk of a crash.
Dealers will install a resistor in the gem circuit.
See attached document for complaint.
Driving at the correct speed limit swerved to avoid hitting deer that ran out into the road hit a covert had seatbelt on airbags came out before that something hit me in side of my right arm it hit my elbow so hard and fast my arm was flung outwards and upwards which broke out the passenger side window the top of my elbow is broken that gave me a large purple bruise I got 2 pretty good size gashes on my arm also one on the bottom of my forearm and on the back side of my arm. Refer to request 1500509 and Request 1500511.
The contact owned a 1999 Ford Explorer. The contact stated that while driving at 45 MPH, and the brakes were depressed, the vehicle fishtailed crashed into a ditch and rolled two times. The contact stated that the air bags did not deploy. The driver sustained head, arm, and back, injuries and the passenger sustained head, neck, finger, and back injuries. Medical attention was sought. A police report was filed. The vehicle was towed to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 190,000.
No incidents. However, cruise control and rear window wiper are both inoperable.
The contact owns a 2000 Ford Explorer. The contact stated that upon pulling into a gas station, both white and black colored smoke began to emit from the vehicle without warning. Before the contact could fully react, the vehicle soon caught fire. The contact managed to pull away from the gas pumps as a gas attendant brought out fire extinguishers that they both used to exterminate the fire. The fire department arrived at the scene; however, the contact was unsure if a fire report was filed. The contact suffered minor scrapes and bruises as a result of the fire but did not seek medical attention. The vehicle had yet to be repaired and remained at the gas station. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 223,000.
Front seat will not stay up. They recline out of nowhere. I believe it's just old wore out parts.
The contact owns a 2000 Ford Explorer. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that there were several unknown warning lights illuminated. The contact stated that the failure was intermittent. The contact had not taken the vehicle to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 153,000.
The contact owns a 2000 Ford Explorer. The contact stated while driving 40 MPH, she noticed that the hood was shuddering. The contact veered to the side of the road and manually pushed the hood down several times however, the hood failed to close completely and would not latch securely. There were no warning lights illuminated. The contact continued to drive at a slower speed. The vehicle was taken to the dealer where it was being diagnosed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 99V164000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 87,000.
I was driving slowly (35mph), regular speed limit on that road is 60. Roads were snowy and icy, another vehicle driving extremely fast for the road conditions, started to swerve head on in to my lane, I swerved to avoid a head on collision. In doing so, I hit ice, started doing a 360, the front end and the drivers side door of my vehicle hit an irrigation ditch where it goes under a street, it caught my vehicle on the drivers side and I started rolling. I rolled 3 or 4 times and finally landed right side up. My roof was caved in and resting on the top of my head, shoulder and neck. However, none of my airbags deployed ( see pictures), even though I hit the irrigation ditch head-on. Vehicle can be inspected if needed. The vehicle is totaled as they had to cut the doors off to extract me. I have left head, shoulder, neck, abdomen and leg soft tissue damage since I kept slamming in to the steering wheel with no protection since my air bags did not deploy. I did have my seatbelt on.
Just following. Instructions for recall issue with this make and model
Rust and clear paint peeling. Door handles loose unable to open all 4 doors. I have to unlock from rear window to access vehicle. Unclear other than design of handles. Left front door handle completely broke off. Quote of $150 a door to repair. Will cost me $600. Very unsafe and problematic. Including a loss in value.
Big concern with my power train. The back of the car has a loud whirring noise when traveling on the highway and clicks loudly when you slow down. Going a faster speed seems to sound better but its pretty scary.the check engine light comes on and stays on. There also IS a sensor that needs to be replaced and I don't know its name.. The brakes have been checked out and rendered passable but I fear that I will not be able to stop sometimes.it feels unstable. I am elderly and need a stable car to drive.
My overhead light melted smoked and doesn't work anymore and now I'm having trouble w my dash lights flickering and my automatic lights don't ever shut off
TL* the contact owns a 2002 ford explorer. The contact stated the vehicle rolled when parked on a hill although it was in the park position. The dealer had not been contacted as of yet. The contact was having medical issues related to stress due to the failure. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 155,275.
When turning the car steering wheel turns pops and clicks without tires or steering collum turning like it's broke off of the collum as well the car come out of park and rolls off wile car IS off and in park with keys out shifters also very loose as the steering goes it first happend going down the highway and we just started drifting in and out if lanes with little control happens when cars off on moving or not nothing changes does seem to improve when it's in 4WD
Vehicle IS stuck in 4-wheel low animal going to 4 wheel high or auto i
Problem: vehicle cranks but no start. vehicle was towed from my garage to ford dealer service dept. Service manager's . Diagnosis found the fuel pump inoperable. replaced the fuel pump and fuel filter.
The passenger door stopped locking, one of the seats belts IS missing the cover to click the belt
The vehicle IS subject to sudden unexplained acceleration while both in motion and stationary.
I have just replaced, for the 4TH time, the front, drivers side, rubber brake line . the line seems to be to short. when making a right hand turn the line IS pulled taunt to beyond it's length. it seems that the line IS about 3 to 4 inches to short. each time it has broken at the same place where the rubber line connects to the brake caliper. I still have two of the brake lines that leaked. I don't know how other explores brake lines have held up without leaking. I am going to replace the hose that IS leaking , purchased from napa that IS the same length as the others. I had a new one made to order with a 3 inch increase in length. the brake hose on the passengers side IS the correct length. I have owned this car for 5 year and it has 187,000 miles driven. the date that this happen, below, was the first of three times it happened.
I am deeply disgusted with your service. I had filed a complaint online and on the phone about the vehicle I have specified on this online system. this was done back in 2011 and followed through with the manufacture and the ca state dept. Of investigations with dmv. I had also sent the 20 page or so complaint directly to a ca state senator. I was sold a vehicle with a fire recall still in effect and registered to the auto dealer of auto west group. the vehicle come to find out had well over 15 safety related recalls in its hisotry. for a number of years I have been trying to aquire copies of what I had sent into your department, the ftc, the state of california and the bureau of auto repairs. now I find that I am being stonewalled and being told things like they no longer have any records of the problems. I never received a replacment vehicle and I was in fact a victim of financial fraud associated with the purchasing of this vehicle. bank of america and the used vehicle department at the dealer. since this time the state of california had enacted a few new lemon law protections. I am certain that my paperwork and complaint write-ups assisted in serving the legislation. it couldn't be more apparent that I am being harassed as a whistle blower.. I have received no information or followup letters from any source. all of them are simply trying to pretend I do not exist. their has been no resolve of this matter.
My doors will not open. I was told the door lock actuator was the problem and would cost over $600.00. The drivers door can not open from the outside because the handle broke, I have to leave my door open in order to get in, the front passager door and the back drivers side door will not open from the outside or the inside. The front passager door the handle on the inside broke as well as the handle on the outside, the lock stick fell out. The passager back door IS the only way to get into my truck, the drivers door will open from the inside sometimes. This IS a safty hazzard. I can be locked inside my truck with no way out and I am locked out of my truck when the back door stop working. This should have been recalled since so many ford doors are not opening.
TL* the contact owns a 2000 ford explorer. While the gear shifter was in park, the vehicle rolled backward and stalled. The vehicle then began to roll forward. The contact depressed the brake pedal to the floor, but the vehicle failed to stop. As a result, the contact's vehicle crashed into a parked vehicle. There were no injuries and a police report was filed. The failure recurred twice. The vehicle was towed to the contact's residence. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,000. Updated 01/11/2017*ct *tr
TL* the contact owns a 2000 ford explorer. While driving 55 mph, the seat fractured and rotated backwards. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was included in nhtsa campaign number: 03v281000 (seats). The failure mileage was 153,000.
TL* the contact owned a 2000 for explorer equipped with definity dakota a/t tires, size: p235/75 R15 a/t (na). While driving 70 mph, the rear driver tire began to shred. The driver lost control of the vehicle and crashed. A police report was filed. No visible injuries were sustained; however, a passenger in the vehicle required medical attention. The vehicle was towed to a salvage yard where the insurance company stated that the vehicle was destroyed. Prior to the crash, the rear passenger tire experienced the same failure. The approximate tire failure mileage was 89,346 and the vehicle failure mileage was 89,870. The dot number was not available.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton V-8 and V-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi IS not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi IS aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi?s analysis showed, it IS possible for a spark plug to detach from the engine cylinder threads in the subject vehicles.however, odi?s analysis of 474 complaints describing such incidents found only a very few alleged any safety-related consequences.none of these showed any evidence of a serious safety consequence.given the large population and relatively long exposure time of the subject vehicles, the complaint analysis indicates that the risk to motor vehicle safety from the alleged defect IS very low.in view of the foregoing, it IS unlikely that nhtsa would issue an order for the notification and remedy of the alleged defect at the conclusion of the investigation requested in the petition.therefore, in view of the need to allocate and prioritize nhtsa?s limited resources to best accomplish the agency?s safety mission, the petition IS denied.
By letter dated august 4, 2003, ford notified the agency that it IS conducting a voluntary safety recall (nhtsa recall no. 03V281) involving certain model year (my) 1998-2001 ford explorer / mercury mountaineer 4-door, my 1998-2000 ford explorer 2-door and my 2001-2002 ford explorer sport and sport trac vehicles equipped with high back seats.complaints allege that the driver's seat back reclined without warning.a bolt between the upper seat recliner attachment and the seat back frame may fracture.ford will replace the bolt that attaches the seat recliner mechanism to the seat back frame on the driver side seat.based on ford's safety recall action, this investigation IS closed.
Odi opened pe00-044investigation on november 3, 2000, based on a report regarding the death of the occupant of the right front seat in a 2000 model year ford explorer xls involved in a roll-over crash.it IS alleged that the webbing of the buckle portion of the seat belt assembly failed during the crash.the occupant was partially ejected from the vehicle, thereby sustaining fatal injuries.this investigation has been opened for further study.
Odi opened this investigation on november 3, 2000, based on a report regarding the death of the occupant of the right front seat in a 2000 model year ford explorer xls involved in a roll-over crash.it IS alleged that the webbing of the buckle portion of the seat belt assembly failed during the crash.the occupant was partially ejected from the vehicle, thereby sustaining fatal injuries.this investigation has been upgraded for further study.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.