2026 Ford Explorer
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Explorer › 2026
These records cover every 2026 Ford Explorer. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
14 recalls name the 2026 Ford Explorer. Newest first.
Ford Motor Company (Ford) is recalling certain 2026 Explorer vehicles. The active vent on the passenger side may not open as intended, preventing the air bag from deploying properly.
Risk and remedy
Risk
An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed September 16, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S65. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 14, 2026.
Ford Motor Company (Ford) is recalling certain 2026 Explorer, Bronco, Bronco Sport, Mustang, and Ranger vehicles. The engine piston domes may have been manufactured incorrectly, which can result in piston dome failure and lead to a loss of drive power.
Risk and remedy
Risk
An unexpected loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect the engine pistons and replace the engine long block, if necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 3, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S61. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 28, 2026.
Ford Motor Company (Ford) is recalling certain 2026 Explorer vehicles equipped with a 2.3L engine. The engine connecting rod bearings may seize, which can result in engine failure.
Risk and remedy
Risk
Engine failure can result in a loss of drive power, increasing the risk of a crash. In addition, bearing failure may cause a breach in the engine block, allowing oil to leak, increasing the risk of a fire.
Remedy
Dealers will replace the engine long blocks, free of charge. Owner notification letters were mailed August 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S58. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 18, 2026.
Ford Motor Company (Ford) is recalling certain 2025-2027 Explorer and Lincoln Aviator vehicles. An unoccupied driver's seat may recline unintentionally during certain scenarios, such as remote unlock or remote start.
Risk and remedy
Risk
Unexpected movement of the driver’s seat back may trap a second-row occupant, increasing the risk of injury.
Remedy
Dealers will disable the driver seat module (DSM) feature until parts are available. Once available, the motor will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S53.
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Risk and remedy
Risk
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer, Ranger, and Bronco vehicles. The engine may fail, which can result in a loss of drive power.
Risk and remedy
Risk
A sudden loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the engine long block, free of charge. Owner notification letters were mailed October 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S35. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 28, 2026.
Ford Motor Company (Ford) is recalling certain 2026 Lincoln Aviator and Explorer vehicles. The heating, ventilation and air-conditioning (HVAC) system may fail, which can cause the defrosting and defogging system to become inoperative.
Risk and remedy
Risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and secure the instrument panel joints as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S22. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 3, 2026.
Ford Motor Company (Ford) is recalling certain 2026 Explorer and Mustang vehicles. The engine piston circlips may have been incorrectly installed during manufacturing, which can result in piston failure and engine damage, leading to a loss of drive power.
Risk and remedy
Risk
An unexpected loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect the engine for missing or mis-installed circlips and replace the engine as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S23. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 2, 2026.
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Risk and remedy
Risk
A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction when driving through curves in the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps…
Risk and remedy
Risk
A headlight that turns incorrectly can result in increased glare to other road users, increasing the risk of a crash.
Remedy
The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Ford Motor Company (Ford) is recalling certain 2026 Explorer vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Risk and remedy
Risk
In the event of a crash, windshield detachment can increase the risk of injury.
Remedy
Dealers will remove and replace the windshield, free charge. Owner notification letters were mailed January 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C02. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 22, 2026.
Ford Motor Company (Ford) is recalling certain 2026 Explorer, Mustang, Lincoln Corsair, and 2025 Maverick vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.
Risk and remedy
Risk
An oil leak in the presence of an ignition source such as hot engine or exhaust components increases the risk of a fire. In addition, the loss of oil can result in engine seizure and loss of motive power, increasing the risk of a crash.
Remedy
Dealers will replace the cylinder head assembly, free of charge. All affected vehicles are still within dealership inventory and therefore no owner notification letters will be mailed. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 24, 2025.
Ford Motor Company (Ford) is recalling certain 2025-2026 Lincoln Corsair, Lincoln Aviator, and Explorer vehicles. The windshield glass may have visible air bubbles, which can obscure the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Risk and remedy
Risk
Reduced visibility while driving can increase the risk of a crash.
Remedy
Dealers will inspect and replace the windshield as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C60. Vehicle Identification Numbers (VINs) involved in this recall become searchable on NHTSA.gov beginning October 27, 2025.
Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.
Risk and remedy
Risk
While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Owner complaints
44 complaints3 involved a crash3 injuries
What owners report most
Latest complaints
- Electrical system
I purchased a brand-new 2026 Ford Explorer on XXX. Approximately five weeks later, I experienced a terrifying and potentially life-threatening malfunction while traveling approximately 70 mph in the left lane of [XXX] in [XXX]. An 18-wheel tractor-trailer was traveling beside me when, without…
I purchased a brand-new 2026 Ford Explorer on XXX. Approximately five weeks later, I experienced a terrifying and potentially life-threatening malfunction while traveling approximately 70 mph in the left lane of [XXX] in [XXX]. An 18-wheel tractor-trailer was traveling beside me when, without warning, my Explorer suddenly stopped responding to the accelerator. Multiple warning lights illuminated on the dashboard. The engine continued running, but the vehicle would no longer accelerate. I was unable to maintain my speed or immediately move into the adjacent lane because of the 18-wheeler. As my vehicle slowed, I struggled to maneuver across traffic toward the right shoulder. Looking in my rearview mirror, I saw a wide-load vehicle approaching from behind. I was desperately trying to get out of traffic and toward the ditch to avoid being struck. I feared for my life. Fortunately, I reached safety without a collision, but my Explorer required towing. The vehicle was taken to Ford on XXX, with only 2,432 miles. It remained at the dealership until XXX. Ford’s repair documentation identified diagnostic trouble code P2138, associated with accelerator pedal/throttle position sensor correlation. The technician performed a wiggle test and discovered an intermittent electrical connection caused by poor pin fit at connector C140. Electrical connector terminals were replaced under warranty after the dealership obtained the necessary parts. I am extremely concerned that a defective electrical connection caused a nearly new vehicle to lose acceleration at highway speed, placing me and surrounding motorists in serious danger. I request that NHTSA investigate whether similar electrical connector failures could affect other 2026 Ford Explorers and cause sudden, unexpected loss of acceleration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
I purchased a new 2026 Ford Explorer and had owned the vehicle for approximately three days when the driver-side front power window failed at approximately 315 miles. The failure occurred on the evening of October 23, 2026, while the vehicle was parked in my driveway. I operated the driver-side…
I purchased a new 2026 Ford Explorer and had owned the vehicle for approximately three days when the driver-side front power window failed at approximately 315 miles. The failure occurred on the evening of October 23, 2026, while the vehicle was parked in my driveway. I operated the driver-side window normally and heard loud crunching/mechanical noises from inside the driver door as the window went down. The glass went fully down and then would not raise. When I attempted to operate the window switch afterward, additional crunching noises could be heard from inside the door, but the glass would not move. Because the Ford service department was already closed, I was unable to have the vehicle inspected that evening. With possible rain, I had to cover the open driver-side window with painter's plastic and tape to protect the interior of a vehicle that was only three days old. I took the vehicle back to the selling Ford dealership the following morning, October 24, 2026, as soon as the service department opened. The vehicle had approximately 328 miles when it was documented by the dealership. The Ford dealership subsequently verified the failure. According to the repair order, the technician found the driver-side window regulator binding. After removing the door panel and inspecting the regulator, the technician found that the window-regulator cable had detached from the regulator. The dealership removed and replaced the window regulator and retested the system. The replacement regulator listed on the repair order is Ford part number PB5Z-5823209-A. This was a confirmed mechanical failure of the driver-side window-regulator assembly on a vehicle that was approximately three days of use and had only about 315 miles when the failure occurred. I have also read and heard reports from multiple other Ford Explorer owners describing similar power-window and window-regulator failures, including reports from some owners that the problem has occurred again after repairs
- Forward collision avoidance › Adaptive cruise control · Vehicle speed control
Traveling of the freeway at 80 mph, pull left to pass Semi, upon getting halfway past the truck the adaptive cruise Control activates and brings the vehicle to under 65 mph extremely fast. After a few seconds the vehicle rapidly accelerates back to 80 mph. This has happened at least four times…
Traveling of the freeway at 80 mph, pull left to pass Semi, upon getting halfway past the truck the adaptive cruise Control activates and brings the vehicle to under 65 mph extremely fast. After a few seconds the vehicle rapidly accelerates back to 80 mph. This has happened at least four times since purchasing the vehicle new. The problem is very erratic and only happens when passing a Semi while driving up a hill or passing on a left turning bend on the freeway. The incident that disturbed me the most was when this malfunction happened the last time a vehicle following me had to take to the borrow pit to prevent collision with my vehicle. Fortunately there was no accident or injuries that occurred but I can imagine that at one time this problem will take place and someone will have a serious accident. Contacted Ford Customer service and was given a case number to give to the dealer concerning this problem, upon taking the vehicle to the Dealer I have now been told that Ford stated that if the Dealer could not replicate the problem there was nothing that Ford will do about it. Adaptive cruise control is not a safe option on any vehicle if corrections cannot be made when there is a problem with the programming or the cameras that operate the system.
- Unknown or other · Visibility/wiper
Rear liftgate window spontaneously shattered while sitting in my driveway.
- Latches/locks/linkages › Hood › Latch
The contact owns a 2026 Ford Explorer. While the contact's wife was driving 45 MPH, an unknown warning light illuminated, and the hood latch independently released. The contact stated that the hood opened independently and fractured the front windshield. The contact stated that the front windshield…
The contact owns a 2026 Ford Explorer. While the contact's wife was driving 45 MPH, an unknown warning light illuminated, and the hood latch independently released. The contact stated that the hood opened independently and fractured the front windshield. The contact stated that the front windshield was shattered. The dealer was contacted and made aware of the failure. The vehicle was towed to the dealer. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 1,623.
- Seats
- Driver seat back reclines by itself when vehicle is approached by key fob. As acknowledged by Ford, this situation could result in harm to a passenger sitting behind the driver. The vehicle is available for inspection upon request. - This issue was demonstrated to several dealer service personnel…
- Driver seat back reclines by itself when vehicle is approached by key fob. As acknowledged by Ford, this situation could result in harm to a passenger sitting behind the driver. The vehicle is available for inspection upon request. - This issue was demonstrated to several dealer service personnel as early as June 12, 2026, at which time there was no service recall or known fix available. A repair order dated August 28, 2026 indicates that seat was operating normally but that "easy exit" was turned on; service tech notes "easy exit" has been turned off. - We received a notice from Ford in late September 2026 that an open recall--26S53--has been issued. Took vehicle to dealer on September 30, 2026 and repair order states that they updated the driver seat module per the recall (Software validation #R47CF90GJUHMR. 26s53b-0.3). Issue continues after this update.
- Seats
I was sold and delivered a car with an active safety recall for 2nd row seat easy entry. At the time of sale I was told the recall had been done. 2 days later the dealer called and said the recall had not been done and that the car had a do not sell or demonstrate destination. They wanted me to…
I was sold and delivered a car with an active safety recall for 2nd row seat easy entry. At the time of sale I was told the recall had been done. 2 days later the dealer called and said the recall had not been done and that the car had a do not sell or demonstrate destination. They wanted me to bring the car back to hold on the lot until parts become available. I would have never bought the car if I knew the recall had not been done. It’s now over 3 weeks and still waiting on parts. I feel the dealer just wanted the sale. I don’t see how this “mistake” happened. The dealer is telling me I have to bring the back to their dealership for the recall. I don’t trust them and want the recall done at another dealership.
- Unknown or other
Vehicle would not accelerate, was shuddering and continued shuddering while stopped and parked.
- Air bags
During a traffic accident the driver side seat airbag deployed. The airbag vent faces towards the driver when it deploys. The air escaping the vent burned through the shirt of the officer driving the vehicle and also caused a mixture of 2nd and 3rd degree burns to the hip and side abdomen region of their body.
- Structure › Body
The glass roof exploded while traveling down the road. No cause for failure present.
- Structure › Body
Sunroof spontaneously shattered while driving down the road.
- Seats
Ford has issued a recall related to the driver seat recline memory feature. It is recall 26V470. The remedy (software-based) disables the driver seat recline memory feature altogether. THIS IS UNACCEPTABLE. Instead of correcting the issue with the recline memory feature, Ford has chosen to…
Ford has issued a recall related to the driver seat recline memory feature. It is recall 26V470. The remedy (software-based) disables the driver seat recline memory feature altogether. THIS IS UNACCEPTABLE. Instead of correcting the issue with the recline memory feature, Ford has chosen to disable the feature completely. I did not purchase a new vehicle, just to have the manufacturer disable a standard feature than does not function properly. Ford must repair the standard feature and return the vehicle to it's normal operating function. The solution must not diminish the features and usability of the vehicle that was purchased.
- Engine · Fuel/propulsion system · Unknown or other
On several occasions when trying to drive from a stopped position I press the gas and the car will move slowly but not shift into gear and then after turning off it struggles to restart. The check engine light is solid but goes away by the next day. This has happened after sitting idling in a…
On several occasions when trying to drive from a stopped position I press the gas and the car will move slowly but not shift into gear and then after turning off it struggles to restart. The check engine light is solid but goes away by the next day. This has happened after sitting idling in a parking lot most often but recently it happened 2 times as I was turning left onto a street where I luckily was able to slow roll to the side and not get hit. I brought it in once for service and they struggled to find the issue for hours and eventually said pins in the fuel injector were lose and replaced but it is continuing to randomly happen.
- Visibility/wiper
Seal around the panoramic sunroof is failing and has caused loud wind noises and lack of proper weather seal. Vehicle has 7000 miles and this has randomly started. Loud wind whistle noise occurs now 100% of the time when speed reaches 35mph and stays present at higher speeds.
- Electrical system · Service brakes · Unknown or other
On XXX around 6:30pm: Car would not go into reverse. Upon pressing the gas a 2nd time, a loud pop was heard from the back of the car. The car was then able to drive forward, however, when pressing on the brakes, the rear end of the car would wobble, and the brakes were rubbing and making a loud…
On XXX around 6:30pm: Car would not go into reverse. Upon pressing the gas a 2nd time, a loud pop was heard from the back of the car. The car was then able to drive forward, however, when pressing on the brakes, the rear end of the car would wobble, and the brakes were rubbing and making a loud noise. I contacted Rich Ford, explained that my car is brand new (2 months), with less than 4,000 miles, and this should not happen. I was told that “someone would call me the following morning around 7am”. I drove to work the next morning, XXX, avoiding the use of the brakes as much as possible. I called Rich Ford again, at around 07:45, and spoke to “Toby”. Explained to him what had happened, and asked that they pick up the vehicle to see what’s wrong. I was told that they couldn’t look at it until Monday XXX. I told Toby that I did not feel comfortable or safe driving my car anywhere, and asked that they pick up the car and provide a loaner. Toby then told me I could drop the car off on Friday, XXXat 08:00. Around 3:48pm, Wednesday, I called Rich Ford again and asked them to pick it up because I didn’t feel safe to drive it. They said “No, just drop it off on Friday”. At around 5:35pm, I got to my car, which was parked on the side street of [XXX]. I pressed the brakes, pressed the start engine button, and then went to step out of the car to talk to a co-worker. The car was in “park”. Once I stepped out with my left leg, the car began rolling forward, knocked me face down onto the road, and then ran over both of my legs. My coworker ran after the car and it stopped on the side of the road. I was rushed to a Level 1 trauma center, UNMH, with severe injuries to both of my legs. I was unable to take my car to the dealership on Friday, XXX, because of my injuries. Rich Ford had NOT REACHED OUT TO ASK WHY THE CAR WAS NOT TAKEN IN. I plan on contacting my insurance company on XXX.I have very serious injuries as a result. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Back over prevention › Warnings · Electrical system · Power train
I had my car in drive in a parking spot. I was ready to go, put the car in drive, DID NOT MOVE but needed to put it in park fast to assist to a child in the back seat. I put it in park pretty fast. Took my seatbelt off and assisted child. It must have not engaged. Car rolled into my office metal…
I had my car in drive in a parking spot. I was ready to go, put the car in drive, DID NOT MOVE but needed to put it in park fast to assist to a child in the back seat. I put it in park pretty fast. Took my seatbelt off and assisted child. It must have not engaged. Car rolled into my office metal mailbox. I 100% put it in park. I took my seatbelt off after so I seen it. It was fast with the gear shift though. Should this have been an issue? I feel like if it was any other car you with a manual gear shifter , not electrical, it’s fine. I feel this was not my fault at all and was a malfunction of the car. The car did not automatically stop either. It hit the mailbox at like 3-4mph. I have never been in an accident of my fault in 10 years of driving. I’ve never made a crazy mistake like that. It should’ve never happened. I drive all types of cars/ and trucks. This is also a lease and I’m SO PISSED. Especially because my kids were in the car. Luckily no one was hurt and no property damage. Just the car.
- Electrical system · Forward collision avoidance › Adaptive cruise control · Lane departure › Warning
I am reporting a potential safety defect involving the upper steering column shroud and the driver-facing Driver Status Monitor Camera on my 2026 Ford Explorer equipped with BlueCruise. The upper steering column shroud became extremely loose and will not remain securely attached. The driver-facing…
I am reporting a potential safety defect involving the upper steering column shroud and the driver-facing Driver Status Monitor Camera on my 2026 Ford Explorer equipped with BlueCruise. The upper steering column shroud became extremely loose and will not remain securely attached. The driver-facing camera is mounted in this area. Ford states that BlueCruise uses the driver-facing camera to monitor the driver’s eyes and head position during hands-free operation. I personally observed the shroud and camera assembly loose while BlueCruise remained active. I cannot determine whether monitoring accuracy was affected, but I am concerned that a driver-monitoring camera used during hands-free Level 2 driving can physically move or become unsecured without BlueCruise immediately becoming unavailable. The loose assembly could also detach or distract the driver while the vehicle is moving. Before the repair was completed, the original authorized Ford dealer advised me to temporarily tape the loose shroud assembly back together while waiting for parts. I am reporting that recommendation because the affected area contains the driver-monitoring camera used by BlueCruise. The dealer later documented “SWAP STEERING COLUMN SHROUD WITH STOCK UNIT” and returned the vehicle to me as repaired. The same loose condition remained. The next day, a second authorized Ford dealer inspected the vehicle and documented loose steering-column-shroud fitment, stated the upper and lower halves appeared mismatched in size or tolerance, and recommended replacement of both pieces. The vehicle has now been returned to the original Ford dealer for another repair attempt. Ford Motor Company also has an open customer case. I am asking NHTSA to evaluate whether this physical mounting or retention condition could affect the BlueCruise driver-monitoring function and whether similar conditions exist in other BlueCruise-equipped Explorers.
- Seats
When entering the vehicle with a key fob that is programmed for a saved seat setting for the driver, the chair back begins to recline all the way. This could crush a passenger seated behind them.
- Seats
When using memory seat function and switching between driver profiles, the seat reclines too far back with no regard for the preset position. The height and forward adjustment is correct, but the recline function is not working correctly and it just keep reclining.
- Unknown or other
We were driving our new 2026 Ford Explorer on the highway around 7:45 am on 8/15/26 when suddenly we heard what sounded like an explosion. Fortunately, my husband did not wreck, roll the car or stop on the highway like I would have given the pure terror I felt. He pulled over, and we looked…
We were driving our new 2026 Ford Explorer on the highway around 7:45 am on 8/15/26 when suddenly we heard what sounded like an explosion. Fortunately, my husband did not wreck, roll the car or stop on the highway like I would have given the pure terror I felt. He pulled over, and we looked around and confirmed the sunroof was completely shattered. Fortunately, the shade was closed, or our daughter and dog would have been covered in glass. No object impact, collision, extreme temperature, or weather event was observed before the sunroof shattered. Fortunately traffic was light, and we feel lucky to be unharmed/alive.
- Unknown or other
Moonroof had a seal leak. Ford replaced entire moonroof assembly. 3 weeks later the moonroof spontaneously shattered while driving down 40 MPH road, no trees, no rocks, etc. Fortunately, the inner cloth canopy was closed or shattered glass would have fallen down and hit driver and passengers.
- Seats
The driver's memory seat has a serious malfunction. Whenever I enter the vehicle or switch between memory presets, the driver's seat unexpectedly reclines completely backward. This also crushes anyone sitting in the rear driver's-side seat, making it essentially unusable until we can return the…
The driver's memory seat has a serious malfunction. Whenever I enter the vehicle or switch between memory presets, the driver's seat unexpectedly reclines completely backward. This also crushes anyone sitting in the rear driver's-side seat, making it essentially unusable until we can return the driver's seat to its upright position. Even more concerning, the seat can begin reclining while I am driving, creating an obvious safety hazard. I recently learned that Ford has issued a recall for this exact issue. However, my vehicle was somehow excluded from the recall despite exhibiting the very same defect. My local dealership acknowledged that my car does show the problem listed on the recall and attempted to repair it by replacing the seat back and seat motor. Unfortunately, the replacement parts Ford supplied had the exact same malfunction. The dealership now must order another set of parts and hope they function properly. What concerns me most is the safety aspect. I am continuing to drive a brand-new vehicle with a known defect that may cause the driver's seat to unexpectedly recline while the vehicle is in motion. That is not simply an inconvenience—it is a legitimate safety concern for me, my family, and others on the road.
- Unknown or other
Put vehicle in drive to pull out of driveway started moving when all of a sudden the explorer started rolling in reverse and the the D on the transmission knob blinked green the E brake did not work I ended up in my garage door and in the back of an ambulance for neck pain and whiplash.
- Visibility/wiper
While driving my 2026 Ford Explorer on the highway, the panoramic roof glass made an abnormally loud noise and completely shattered without any impact from an object or other vehicle. No other cars were nearby. The protective shade remained in place and no glass entered the cabin. This appears to…
While driving my 2026 Ford Explorer on the highway, the panoramic roof glass made an abnormally loud noise and completely shattered without any impact from an object or other vehicle. No other cars were nearby. The protective shade remained in place and no glass entered the cabin. This appears to be a spontaneous failure of the tempered glass. I have already located a nearly identical NHTSA complaint on another 2026 Ford Explorer (Campaign 11734759). The vehicle is currently undrivable in normal conditions and is being repaired through insurance. I am concerned this is a known defect with the panoramic roof glass on 2026 Explorers.
- Seat belts
NHTSA Vehicle Safety Complaint Narrative I am submitting this complaint to report a serious safety incident involving the rear seat belt of a Ford rental vehicle obtained from Budget Rent A Car. My [XXX] grandson was properly restrained in a weight-appropriate booster seat and secured with the…
NHTSA Vehicle Safety Complaint Narrative I am submitting this complaint to report a serious safety incident involving the rear seat belt of a Ford rental vehicle obtained from Budget Rent A Car. My [XXX] grandson was properly restrained in a weight-appropriate booster seat and secured with the vehicle’s rear lap and shoulder seat belt in accordance with child passenger safety recommendations. There had been no collision, sudden stop, or other event that would normally activate the seat belt locking mechanism. While seated in the vehicle, the seat belt became tightly wrapped around my grandson’s waist and locked in a manner that prevented it from being loosened or released. Multiple adults attempted to free him by following the normal procedures for releasing and loosening the seat belt, but all attempts were unsuccessful. An off-duty Emergency Medical Technician (EMT) stopped to assist. After repeated unsuccessful attempts to release the seat belt, the EMT determined that the only safe way to free my grandson was to cut the seat belt. The child could not be removed from the vehicle until the seat belt was cut. This incident caused significant concern because a properly functioning seat belt should not trap an occupant in a manner that prevents emergency release. My grandson had been properly restrained in a weight-appropriate booster seat and was using the seat belt as intended. I respectfully request that NHTSA investigate whether this incident represents a defect in the seat belt restraint system and determine whether similar incidents have been reported involving this vehicle or seat belt design. If appropriate, I request that this information be shared with the manufacturer so that corrective action can be taken if a safety defect exists. My goal in submitting this complaint is to help prevent another child or other vehicle occupant from becoming trapped in a seat belt and requiring emergency intervention for release. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
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