2010 Ford Explorer
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Explorer › 2010
These records cover every 2010 Ford Explorer. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2010 Ford Explorer. Newest first.
Marathon IS recalling certain seat covers, brand superhides with part numbers 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, and 630, sold for use as aftermarket equipment for various passenger vehicles. these seat covers are made of heavier thread and are not compatible with seats containing side airbags. the heavier seat cover could interfere with…
Risk and remedy
Risk
An improperly deployed airbag could result in serious injury.
Remedy
Marathon will notify owners of record and replace the seat cover free of charge. the safety recall began on september 14, 2010. owners may contact marathon at 1-800-735-2769.
Ford IS recalling certain model year 2010 fusion, explorer, explorer sport trac, and mercury milan and mountaineer vehicles manufactured between december 15, 2009 through february 3, 2010 equipped with front seat manual recliners. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraint." the…
Risk and remedy
Risk
In the event of a crash, the seatback and head restraint may move rearward, increasing the risk of injury.
Remedy
Dealers will replace the manual recliners for both power and manual seats free of charge. the safety recall IS expected to begin on or before april 30, 2010. owners may contact ford at 1-866-436-7332.
Owner complaints
115 complaints8 involved a crash13 injuries50 deaths
What owners report most
Latest complaints
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 135,902. The contact stated that while the vehicle was being serviced, it was later discovered that the mileage on the Title was 224,283. The information was from a Carfax Report.
- Power train
Thing accelerate by itself while on highway od light blinking at high speeds and then when you come to a complete stop and try to takeoff it goes really slow with the RPMs high then it will kick into gear, unsafe on the road. Truck willjump in gear then out on takeoff.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 150,000. Most recently, the contact downloaded the Ford App, and when the…
Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 150,000. Most recently, the contact downloaded the Ford App, and when the maintenance history was checked, it was later discovered that the mileage on the Title was approximately 243,000. The contact stated that the date listed on the Ford App was June 2025.
- Fuel/propulsion system · Service brakes
3 times this has happened. I brake and it seems like I'm pressing the gas pedal and the brakes feel like they aren't stopping the vehicle. The third time put me in incoming traffic and the vehicle was totaled as it already had a rebuilt salvage title when we bought it.
- Electrical system · Visibility › Sun/moon roof assembly
The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 45 MPH, the anti-theft, roll stability, and fuel filler messages were displayed with an audible alarm before the vehicle suddenly shut off. The contact was able to restart the vehicle and drove to the…
The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 45 MPH, the anti-theft, roll stability, and fuel filler messages were displayed with an audible alarm before the vehicle suddenly shut off. The contact was able to restart the vehicle and drove to the residence. However, the failure reoccurred, and the vehicle was towed to the local mechanic who diagnosed that the PCM and ECM had short circuited and failed. The contact was informed that the short circuit was caused by water drainage from the moonroof onto the PCM and ECM computers. The contact stated that the moonroof had previously failed and failed to properly close. The vehicle was not yet repaired. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the ECM and PCM computers were no longer available. The failure mileage was 48,000.
- Seat belts · Suspension · Wheels
Transmission , Wheel Hub
- Engine
Runs for about 25 minutes then just dies while driving. Starts back after sits for about an hr and does same thing.
- Engine
Oil leak in both valve gasket covers oil on the crossmember it started slow then it was traced by Ford to the gaskets(fire hazard) 120 k on odometer
- Air bags
The air bag light will not go off. I have checked the the wiring, cleared the area, and checked all fuses. All checked out okay. I'm a new buyer and can't register the car until it passes inspection. My only conclusion is that it possibly has a defect or has been previously been deployed. There is…
The air bag light will not go off. I have checked the the wiring, cleared the area, and checked all fuses. All checked out okay. I'm a new buyer and can't register the car until it passes inspection. My only conclusion is that it possibly has a defect or has been previously been deployed. There is no record of a previous collision as of yet, although that may not be factual as the car has had a drivers door panel replaced. Can you help with the air bag information? Also, Is there a financial aid grant or some help in obtaining/repairing the problem for low or no income families? Thank you for your time in this matter. Sincerely, Kelly F. kewkarooo@gmail.com
- Service brakes
The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 20 mph and attempting to stop, the brake pedal extended to the floorboard causing the driver to lose control of the vehicle and crash into a guard rail. During the crash, no injuries were reported. A police…
The contact owns a 2010 Ford Explorer. The contact stated that while driving approximately 20 mph and attempting to stop, the brake pedal extended to the floorboard causing the driver to lose control of the vehicle and crash into a guard rail. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 92,600
- Electrical system · Service brakes · Suspension
Rsc alarm keeps going sounding alarm and the abs alarm keeps sounding as well. Seen a ton of owners having this same error
- Engine · Fuel/propulsion system · Power train
Driving 65 mph on I95 and it just shut off. The yellow wrench on dash came on. I somehow was able to Pull over to the shoulder without being killed. I cranked once then tried it again and it started. Drove all the way home and it’s running fine now. This is a common problem and Ford should be contacting me to warn me and fix it. By the way I had a baby in the car. Thanks Ford for the warning.
- Electrical system · Engine · Power train
While driving on the highway, my Explorer did a sudden jolt and I had no control over the vehicle. It acted as though it was no in gear. I almost crashed going 60 mph on a 4 lane highway. It then did another large jolt and revved high into the red line. I took it to Firestone and they recommended…
While driving on the highway, my Explorer did a sudden jolt and I had no control over the vehicle. It acted as though it was no in gear. I almost crashed going 60 mph on a 4 lane highway. It then did another large jolt and revved high into the red line. I took it to Firestone and they recommended that I take it to the dealership to check the transmission. I called the dealership and they advised me to drive it over. They told me it was "probably the transmission as Explorers are notarious for transmission issues." The dealership inspected the Explorer and confirmed that it was a known transmission issue involving codes P0798 and P098. The dealership advised that there were MULTIPLE pressure code errors [that never did a warning] and that the transmission required replacement. I asked if it was covered under warranty and the dealership advised me that Ford had no issued a recall yet, even though it was a known and serious transmission issue. The dealership recommended that I call Ford Customer Care at 1-800-392-3673 and request that Ford cover the replacement. I called Ford Customer Care and spoke with Bruno who advised me that it was indeed a known issue and that I "was not the only one with this issue" and that "there will be a recall soon so [I] can get reimbursed." Bruno was to have a supervisor call me within 24 hours. It has been almost 2 weeks and there has been no response from Ford. This is a well known issue that Ford knows of. There has been recalls of other Explorers for the same problem but my VIN is not included for some reason. If you go online, there are thousands of complaints. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. I have the telephone recordings of Ford but I am unable to upload them here.
- Unknown or other
Back hatch window intermittently opens without using remote had the actuator replaced did not fix the problem leaves my vehicle vulnerable to thieves!
- Electrical system · Power train · Suspension
Service rsc light comes on with the wrench light when driving the vehicle. Replaced the tcm and the problem did not go away. Codes u0101 and u1900 are popping up. Vehicle goes into limp mode. Replaced ignition coils on the left bank and it did not go away.
- Power train
My vehicle has been suffering a radek transmission and power train issues and I am I am told that I will need to replace it. As well when I looked up the recall for this vehicle under general year and model it does come up that the transmission IS up for recall however when I typed the particular…
My vehicle has been suffering a radek transmission and power train issues and I am I am told that I will need to replace it. As well when I looked up the recall for this vehicle under general year and model it does come up that the transmission IS up for recall however when I typed the particular van and at stated on your website there are no outstanding recalls again conflicting with the fact that the recalls on transmissions have been noted and noteworthy in previous c 2011 explorers such as my own. Please advise and let me know if it IS covered before my transmission gives up completely thank you so much for your attention. My vehicle both has a tendency to jump yours as well as idle high and transmission fluid IS proper and in good condition please help me.
- Power train
When I drive the ABS light comes on, the break system light, engine light, and air bag light all came on at the same time and the radio will shut off along with all the dashboard lights. When I drive sometimes the car will stop catching gear and stop accelerating randomly. The vehicle fails to…
When I drive the ABS light comes on, the break system light, engine light, and air bag light all came on at the same time and the radio will shut off along with all the dashboard lights. When I drive sometimes the car will stop catching gear and stop accelerating randomly. The vehicle fails to accelerate at all speeds. the transmission has been replaced and we were told the pcm was burnt out and unrepairable and ford has the product on back order and doesn't know when it will be available. *tr
- Power train
TL* the contact owns a 2010 ford explorer. When the vehicle was engaged in park, the key became stuck inside the ignition. The contact mentioned that he manually pushed a pin in the shifter to remove the key. The contact also mentioned that the gear was able to be removed out of park without the…
TL* the contact owns a 2010 ford explorer. When the vehicle was engaged in park, the key became stuck inside the ignition. The contact mentioned that he manually pushed a pin in the shifter to remove the key. The contact also mentioned that the gear was able to be removed out of park without the key being in the ignition. The vehicle was taken to shults ford lincoln (10401 perry hwy, wexford, pa 15090, (724) 934-2388) where the contact was informed that the shifter needed to be replaced. The vehicle was taken to an independent mechanic for repairs. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 127,000.
- Power train › Driveline › Differential unit
TL* the contact owns a 2010 ford explorer. While the vehicle was undergoing an oil change at chuck colvin auto center (1925 or-99w, mcminnville, or 97128, (800) 223-5099), the contact was informed that the rear differential was leaking and needed to be replaced. The vehicle was currently at the…
TL* the contact owns a 2010 ford explorer. While the vehicle was undergoing an oil change at chuck colvin auto center (1925 or-99w, mcminnville, or 97128, (800) 223-5099), the contact was informed that the rear differential was leaking and needed to be replaced. The vehicle was currently at the same dealer awaiting repairs. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 38,200.
- Engine · Power train · Service brakes
August 16, 2018 I had an accident as a result of my 2010 ford explorer accelerating while my foot was on the brake. I was almost completely stopped and out of no where my vehicle surged forward so fast. The sound coming from the engine was extremely loud. My daughter had unbuckled her seat belt…
August 16, 2018 I had an accident as a result of my 2010 ford explorer accelerating while my foot was on the brake. I was almost completely stopped and out of no where my vehicle surged forward so fast. The sound coming from the engine was extremely loud. My daughter had unbuckled her seat belt since we were all but stopped and hit her head on impact. My vehicle accelerated very fast and hit the rear end of a large yukon truck which was parked in front of me. the yukon then was pushed forward and broad sided an older truck which was parked at a gas pump. This was all a very dangerous situation. I was attempting to park on the side parking lot of a store. My vehicle was almost stopped, with my foot on the brake. I had to almost stand on the brakes with brakes not responding. *tr
- Power train
Truck recently start having problems, has correct amount of transmission fluid, everything. Transmission light came on car stalled, restarted the car tge car drove but acted like it was slipping, light still on, took it to mechanic... The light did not give any codes of any sort on any of their…
Truck recently start having problems, has correct amount of transmission fluid, everything. Transmission light came on car stalled, restarted the car tge car drove but acted like it was slipping, light still on, took it to mechanic... The light did not give any codes of any sort on any of their scan tools car drives fine today kind of, it "falls" out of gear when I come to a stop and kinda stutters when I begin to drive. Again there should be no reason for this unless a manufacturer defect IS the cause. Correct fluid levels, clean fluid, regularly changed as scheduled in the manual. Vehicle only has 119,xxx miles. Ridiculous. Note the light does not even come on anymore.
- Power train
"Takata recall"-diagnosis/engine light(wrench coming up on screen)-code po741 transmission torque converter system stuck off. pcm won't command transmission to shift and when does command transmission will slip. Taken to ford dealer-sheehy ford mercury lincoln mercury-10601 midlothian turnpike…
"Takata recall"-diagnosis/engine light(wrench coming up on screen)-code po741 transmission torque converter system stuck off. pcm won't command transmission to shift and when does command transmission will slip. Taken to ford dealer-sheehy ford mercury lincoln mercury-10601 midlothian turnpike, richmond, va 804-794-0500-after mechanic was not able to obtain parts 9l2a-12a650-fd & 9l2a-aa. advised cost to repair will be $5,600 or more. had to put 20% deposit or $3,400.00 down before work could begin. as I speak to other ford owners, advised that they had to make same repair. Wrench light warning appears while driving.
- Air bags
Here in the last few weeks the air bag light come on air bag . Light come on as I was driving o road. It dose this some times and don't at other times.
- Power train · Unknown or other
Coming to a complete stop with my foot on the brake, the engine all of a sudden surged forward. I was not able to stop it with the brakes. It surged so fast and hard that it rear ended a yukon which was parked about 10 feet in front of me , which forced the yukon forward approximately 7 feet…
Coming to a complete stop with my foot on the brake, the engine all of a sudden surged forward. I was not able to stop it with the brakes. It surged so fast and hard that it rear ended a yukon which was parked about 10 feet in front of me , which forced the yukon forward approximately 7 feet which then broadsided a parked pickup. This accident happened in a parking area, adjacent to a gas station. My daughter was unbuckling from her seatbelt when the vehicle surged forward and caused her head to hit the windshield. Turning the bill into insurance, our vehicle was totaled. We had been without a car for 2 months while insurance took its time totalling it. We now have to purchase a new vehicle, start a new car loan when our explorer was half paid off. After the accident we researched our vehicle and learned this has happened to many others with ford explorers years 2002 thru 2010. Ford has refused to deal with any of this, although we read half way thru 2010 they did start correcting this problem.
- Electrical system
When I hot a bump in the road or step on the breaks the dome lights come on, my driver eat moves bake and the lights on the radio turns off.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary…
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10148819This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
- 10143079Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only camshaft/camshaft roller follower(s) requiring replacement, replace all of the camshaft roller followers on both banks/cylinder heads with part number 3L3Z-6564-A, not just the faulty roller follower(s). When replacing the camshaft roller followers, refer to Workshop Manual (WSM), Section 303-01.
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 100994632009-2017 vehicles equipped with a 6R80, 6r100, 6r140 automatic transmission have an updated main control valve body overhaul procedure. Refer to workshop manual (wsm), section 307-01 for main control valve body (7a100) overhaul procedures. Not all valve bodies require replacement. Inspect the valve body bores, springs and valves as directed during diagnosis and repair. Refer to general service bulletin (gsb) g0000093 automatic transmission main control inspection for a video clip to aid in the diagnosis of these repairs.
- 10095858Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (AWD) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise IS identified as the ptu and/or internal to the ptu, disassemble ptu assembly. Refer to updated wsm, section 308-07. If the ptu IS determined to be repairable, utilize kit gb5z-7p258-a and the included instruction sheet. For claiming, use causal part 7p258 and applicable labor operations in section 07 of the service labor time standards (slts) manual.
- 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10057834Ford: no service action IS recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
- 10055783Lincoln/mercury/ford: there IS fluid leaking around the transmission bulkhead connector sleeve, from the transmission. Model 2009-10 expedition, explorer, explorer sport trac, F-150, navigator, mountaineer.
- 10055318Ford/mercury: to prevent harness damage, on some vehicles, resulting in contact with tire or suspension components, proper routing of wiring harness for wheel speed sensor IS key. 2006-2010 explorer, mountaineer, explorer sport trac.
- 10052803Ford: see search button for owner letter. On some vehicles, the instrument cluster indicator light illuminates service engine soon due to leakage in evaporative emissions (evap) system, if easy fuel capless fuel fill pipe flap IS bent on pivoting axis. Models 2008-2010 explorer, mountaineer.
- 10039072Ford: there may be a loss of power, hesitation, surge, or lack of throttle response while driving. The brake over accelerator feature may be activating.
- 10039053Ford: if there IS an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration.
- 10038965Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. This IS a software problem.
- 10037082Ford: on some 2010 models there may be many symptoms such as an engine rattle, malfunction light, lack of power, no start, and runs rough. Updated 8/9/11.
Every Ford Explorer model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.