2023 Honda Odyssey
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › Odyssey › 2023
These records cover every 2023 Honda Odyssey. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2023 Honda Odyssey. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Risk and remedy
Risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk and remedy
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Risk and remedy
Risk
Corroded and binding steering gears can result in a loss of steering control and increase the risk of a crash.
Remedy
Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are LHU and FHT.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Owner complaints
105 complaints2 involved a crash3 involved a fire10 injuries
What owners report most
Latest complaints
- Electrical system
My 2023 Honda Odyssey (approximately 38,000 miles) has an intermittent no-crank/no-start condition. Pressing the push-button start produces no crank at all; the engine only starts on exactly the fourth press, consistently. The battery was tested and is good. The condition worsened noticeably after…
My 2023 Honda Odyssey (approximately 38,000 miles) has an intermittent no-crank/no-start condition. Pressing the push-button start produces no crank at all; the engine only starts on exactly the fourth press, consistently. The battery was tested and is good. The condition worsened noticeably after a high-pressure car wash, suggesting moisture intrusion. This matches Honda Technical Service Bulletin 23-023 ("Engine Does Not Crank"), which covers 2018–2023 Odysseys and attributes the defect to water entering the starter motor. The vehicle is about 2,000 miles past the 36,000-mile bumper-to-bumper warranty. I am concerned the condition will degrade without warning and leave my family — including small children — stranded. The vehicle is scheduled for diagnosis at Tracy Honda in [XXX] on XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Engine restart failure when I try to start driving after stop for the traffic light. Engine turned off automatically. Experienced 4-5 times.
- Electrical system
My 2023 Honda Odyssey experienced a serious malfunction of the Auto Idle Stop system at approximately 32,987 miles. While stopped at a traffic light, the engine automatically shut off as designed but failed to restart when I attempted to move forward. This created a dangerous situation because my…
My 2023 Honda Odyssey experienced a serious malfunction of the Auto Idle Stop system at approximately 32,987 miles. While stopped at a traffic light, the engine automatically shut off as designed but failed to restart when I attempted to move forward. This created a dangerous situation because my vehicle was unable to move when the traffic light changed, potentially putting me, my entire family at risk of a rear-end collision. The vehicle's battery had been replaced only a few months earlier, so this problem occurred despite having a relatively new battery. After researching the issue online, I found numerous reports of similar Auto Idle Stop failures involving Honda Odyssey vehicles. This appears to be a recurring safety concern rather than an isolated incident. To my knowledge, there is currently no applicable recall providing a free repair for my vehicle. I believe this is a significant safety defect that Honda should investigate and address at no cost to affected owners. A vehicle should not unexpectedly fail to restart in active traffic, regardless of its age or mileage. I am requesting that NHTSA investigate this issue and determine whether a safety recall is warranted.
- Engine · Forward collision avoidance › Adaptive cruise control · Fuel/propulsion system
My 2023 Honda Odyssey, VIN [XXX], has developed an unusually loud noise from the engine compartment when I press the accelerator. The vehicle was purchased in XXX and currently has approximately 78,800 miles. An independent mechanic inspected the vehicle and did not identify an internal engine…
My 2023 Honda Odyssey, VIN [XXX], has developed an unusually loud noise from the engine compartment when I press the accelerator. The vehicle was purchased in XXX and currently has approximately 78,800 miles. An independent mechanic inspected the vehicle and did not identify an internal engine problem. The mechanic suspects that the high-pressure fuel pump may be the source of the abnormal noise, but this has not yet been confirmed by a Honda dealership. I am concerned that the noise could indicate a developing fuel-system defect and would like this issue documented and reviewed for any potential safety implications. I request that NHTSA investigate whether similar reports involving the 2023 Honda Odyssey indicate a defect that may warrant a safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags · Unknown or other
I am filing a safety complaint regarding my 2023 Honda Odyssey. The airbag/SRS warning light suddenly came on while the vehicle was being driven normally. The vehicle has never been involved in a collision or accident. I have a diagnostic trouble code related to the airbag system. I contacted…
I am filing a safety complaint regarding my 2023 Honda Odyssey. The airbag/SRS warning light suddenly came on while the vehicle was being driven normally. The vehicle has never been involved in a collision or accident. I have a diagnostic trouble code related to the airbag system. I contacted Honda's Recall Department and provided them with the diagnostic trouble code. Honda told me that I must take the vehicle to a Honda dealer for diagnosis before they will determine whether the problem is related to a recall or safety defect. The dealer told me that I may have to pay approximately $210 for the diagnostic inspection. I am concerned because this involves the vehicle's airbag safety system. I believe this could potentially be a safety-related defect, and I would like NHTSA to document and review this complaint and determine whether there are similar complaints, investigations, recalls, or manufacturer communications involving this issue. Vehicle: 2023 Honda Odyssey Mileage: approximately 41,000 miles No collision or accident occurred before the warning appeared. I have the diagnostic trouble code available and can provide it if requested.
- Electrical system · Unknown or other
The infotainment screen will go blank and will no longer show the backup camera at all. The FAKRA recall was performed at the Honda dealership when I first purchased the car new. I did not have any significant issues until around July of 2026. First, the speakers will crackle with static noise…
The infotainment screen will go blank and will no longer show the backup camera at all. The FAKRA recall was performed at the Honda dealership when I first purchased the car new. I did not have any significant issues until around July of 2026. First, the speakers will crackle with static noise, then the volume cuts off completely, then the screen goes black and message pops up "Network Communication Lost, MOST Net Off". Then the screen will completely go blank and the backup camera will not turn on when in reverse. For the past two weeks the screen/radio/backup camera does not turn on at all. Completely black screen the entire time while driving, even with repeated power cycles. This is obviously related to the FAKRA recall that did not fix the issue. This is a major safety issue for a large, family vehicle to not have a functioning backup camera; something that has been federally required since 2016. A new recall needs to be issued so that the issue can be fixed correctly.
- Tires
XXXX purchased BFS weather peak tires from Costco Tire Center in [XXX]. Tires have 70,000 mile [XXX]. Took my Honda Odyssey Touring into get and oil change and have the tires rotated: Honda of [XXX] stated they could not rotate the tires because it was not safe to do so. LF tire and RF tire…
XXXX purchased BFS weather peak tires from Costco Tire Center in [XXX]. Tires have 70,000 mile [XXX]. Took my Honda Odyssey Touring into get and oil change and have the tires rotated: Honda of [XXX] stated they could not rotate the tires because it was not safe to do so. LF tire and RF tire measure at 3/32 back measure at 4/32. They said it would not be safe to rotate the tires do to the depth of the tread on the front tires. I took the tires back to Costco to have a warranty claim filed and to get them replace. 70,000 mile tires on lasting 34010 miles. Tires 70,000 Miles tread wear breakdown. My Van had 35,746 miles on it when I got the tires. Then at 69,756 the 15 point inspection deemed the tires requiring immediate attention and in need of replacement after only 34,010 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
when on default idle stop, ie at a red light at an intersection, there's been a few times where the engine doesn't turn back on, leaving me stranded. battery has been checked and is fine.
- Unknown or other
Front passenger window completely shattered while vehicle was parked and unoccupied. Outside air temperature was 94° with dewpoint in the 80s.
- Visibility
The contact owns a 2023 Honda Odyssey. The contact stated that the windows were stuck and became inoperable. The contact stated that while driving 65 MPH, the windows only went halfway up before falling. The vehicle was taken to a local dealer, where it was determined that the window tracks were…
The contact owns a 2023 Honda Odyssey. The contact stated that the windows were stuck and became inoperable. The contact stated that while driving 65 MPH, the windows only went halfway up before falling. The vehicle was taken to a local dealer, where it was determined that the window tracks were deteriorating on the driver’s and passenger’s sides. The contact stated that a new window motor was installed but felt that the issue might reoccur. The failure mileage was not provided.
- Engine · Unknown or other
After stopping the car in a left turn lane in the intersection, the car engine, dash board and infotainment system shut down. No warnings or other items appeared, the car died. After scrambling since it put traffic to a standstill, I shifter to park and returned on the car. Which worked and allowed me to continue. This happened again 1 week later while at a red light.
- Electrical system · Engine · Unknown or other
Seems like due to the auto idle, it makes the engine idle so low that it dies- my car died in middle of the road- the first time, I had it jumped, and mechanic said it was a fluke, second time, despite the testing not showing any issue, he said we can try to replace the battery, so we did, but 6…
Seems like due to the auto idle, it makes the engine idle so low that it dies- my car died in middle of the road- the first time, I had it jumped, and mechanic said it was a fluke, second time, despite the testing not showing any issue, he said we can try to replace the battery, so we did, but 6 weeks later my car died, and it took 5 attempts to get it to restart with the external battery pack! each time there was NO issue with the electrical system- my A/C was running fine, the whole dashboard showed up fine. Seems like according to a class action suit in california this is an issue Honda KNEW about! People now know to press the Auto-off button so the car does not auto idle- but this needs to be done EACH time, or you will end up KILLING your engine! How is this allowed to be sold?? I was stuck in MIDDLE of a busy street with my DAUGHTER in the car!!!!
- Unknown or other
My 2023 Honda Odyssey (only 2.5 years old with 60,000 miles) recently had a complete tailgate failure. The dealership diagnosed the issue as a failed roof seal. This factory seal failure allowed water to leak inside the vehicle, directly shorting out the tailgate motor module causing the module to…
My 2023 Honda Odyssey (only 2.5 years old with 60,000 miles) recently had a complete tailgate failure. The dealership diagnosed the issue as a failed roof seal. This factory seal failure allowed water to leak inside the vehicle, directly shorting out the tailgate motor module causing the module to get very hot which could have caused a fire.The repair bill is $1,200. I contacted Corporate Honda to request Goodwill Assistance, considering the vehicle is so young and a roof seal should absolutely last longer than 2.5 years.Corporate Honda denied the assistance. They claimed a leaking roof seal is an "external factor" rather than a manufacturing defect. A vehicle's roof seal should protect the internal electronics from everyday weather. Labeling a structural seal failure as an external factor is an unacceptable excuse to avoid standing behind their product.
- Electrical system · Visibility/wiper
This vehicle needs to be added to the current recall 23v-431. Media screen goes blank and rear camera in operable when this happens.
- Unknown or other
I was driving down the highway at highway speeds with no other vehicles around me and with my air conditioning on and the sunroof exploded.
- Forward collision avoidance
The contact owns a 2023 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the brakes independently activated. The contact stated that the failure had…
The contact owns a 2023 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the brakes independently activated. The contact stated that the failure had occurred while driving on a busy highway. The vehicle was taken to the dealer; however, the contact was informed that there was no fix for the failure. The contact was informed that the failure was a known failure with similar vehicles. In addition, the contact was advised to disable the forward collision avoidance feature. The contact was informed that the forward collision avoidance system occasionally malfunctioned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a safety hazard. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
- Electrical system
When we are idling (at a red light), the engine will suddenly stop. We believe this is the feature of the start-stop system used to save gasoline. We will then have to completely restart the car as the car has been turned off. This creates a huge safety hazard at intersections. We have asked Honda…
When we are idling (at a red light), the engine will suddenly stop. We believe this is the feature of the start-stop system used to save gasoline. We will then have to completely restart the car as the car has been turned off. This creates a huge safety hazard at intersections. We have asked Honda about it twice now and currently replacing the starter. Our car is a little over 3 years ago with about 40k miles. The starter should not be failing at this point and we believe it is due to this start stop issue. The starter cost us $1400 in a car that is just over 3 years old with about 40k miles.
- Latches/locks/linkages › Tailgate › Latch plate
The contact owns a 2023 Honda Odyssey. The contact stated that while the vehicle was parked, the trunk independently unlatched. The contact stated that the failure occurred intermittently, requiring the trunk to be tied down to prevent reopening. The vehicle was taken to a dealer, where it was…
The contact owns a 2023 Honda Odyssey. The contact stated that while the vehicle was parked, the trunk independently unlatched. The contact stated that the failure occurred intermittently, requiring the trunk to be tied down to prevent reopening. The vehicle was taken to a dealer, where it was diagnosed with water damage in the fuse box. The contact was informed that the trunk under the garnish area needed to be resealed, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,465.
- Electrical system · Unknown or other
While driving from [XXX] to [XXX], all of the safety systems started to fail. We had driven about 45 minutes from our starting point. As the system started to fail, they would flash across the screen on the dashboard saying each one that was failing. We pulled over to the side of the road, and my…
While driving from [XXX] to [XXX], all of the safety systems started to fail. We had driven about 45 minutes from our starting point. As the system started to fail, they would flash across the screen on the dashboard saying each one that was failing. We pulled over to the side of the road, and my husband popped the hood and flames started coming out of the hood, closest to the dashboard and windshield. We called 911 and by the time they reached our location, the entire vehicle was engulfed in flames. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Visibility/wiper
The remedy for Safety Recall 23V-431 (MOST bus FAKRA connectors), performed 8/2023 at Joyce Koons Honda (Manassas, VA), has failed. The recall's stated safety risk, rearview camera failure when MOST communication is lost over 20 seconds, now occurs regularly on my vehicle. Symptoms began early…
The remedy for Safety Recall 23V-431 (MOST bus FAKRA connectors), performed 8/2023 at Joyce Koons Honda (Manassas, VA), has failed. The recall's stated safety risk, rearview camera failure when MOST communication is lost over 20 seconds, now occurs regularly on my vehicle. Symptoms began early 2025 and have worsened: intermittent loss of the rearview camera in reverse, infotainment reboots, and speaker popping (the warning signs listed in the Part 573 report). On [XXX] the infotainment system and backup camera were unavailable for over 50% of a long drive. Vehicle logs show 822 MOST network signal-loss events from [XXX] to [XXX] (avg ~15/week), predominantly "Tuner_Amplifier_Unit SUDDEN_SIGNAL_OFF" and "Meter SUDDEN_SIGNAL_OFF", the exact failure mode the recall remedy was meant to correct. I can provide the log data (chart and CSV). I reported the recurrence to the dealer on 5/31/2025; they said they could not reproduce it, and vehicle logs were cleared up to that date. I opened American Honda case #[XXX] in 10/2025 and escalated as case #[XXX] in 6/2026. On 7/1/2026 an American Honda representative told me Honda cannot authorize service without a dealer diagnosis and that I must pay out of pocket for diagnosis of this failed recall remedy, with reimbursement only as discretionary "goodwill." This appears inconsistent with 49 U.S.C. 30120, which requires recall remedies at no charge, including when the original remedy was inadequate. Honda revised Service Bulletin 23-046 to Version 3 on 12/18/2024, after my repair, revising parts and repair information, which suggests earlier repairs were performed with superseded parts or procedures. This is a rear-visibility (FMVSS 111) safety defect. Please record this as a failed recall remedy for 23V-431. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seats
The front seat slide lever on my 2023 Honda Odyssey failed completely on its own with no accident, force, or misuse involved. The lever detached from the seat rail mechanism, making it impossible to slide the seat forward or backward. The vehicle was purchased in August 2022 and this failure…
The front seat slide lever on my 2023 Honda Odyssey failed completely on its own with no accident, force, or misuse involved. The lever detached from the seat rail mechanism, making it impossible to slide the seat forward or backward. The vehicle was purchased in August 2022 and this failure occurred approximately 3.5 years later, just 10 months outside the bumper-to-bumper warranty. When I brought the vehicle to the Honda dealer, I was informed I would be charged $100 for diagnostics even if I declined the repair, leaving me no real choice but to proceed. The total repair cost was $276 (parts $189.78, labor $70.95, misc $15.60) plus taxes. I contacted Honda Customer Relations requesting goodwill reimbursement. After a 3-week review, Honda denied the request. I believe this may be a manufacturing defect as another owner of the same Odyssey model has reported the identical failure.
- Back over prevention
The contact owns a 2023 Honda Odyssey.. The contact stated that the rearview camera flickered, there is also a cracking and flickering sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. the contact associated the issue The approximate failure mileage was 51,000.
- Seat belts
My 8 year old child became locked in the seatbelt, the seatbelt would not unbuckle nor release tension, it kept getting tighter and tighter and he tried to get out when it then tightened around his diaphragm and chest making it very hard to take a breath. I had to pull over and ask a store for…
My 8 year old child became locked in the seatbelt, the seatbelt would not unbuckle nor release tension, it kept getting tighter and tighter and he tried to get out when it then tightened around his diaphragm and chest making it very hard to take a breath. I had to pull over and ask a store for tools to try and release it but it kept getting tighter and he was panicking. I had three other children in the car and could not take the time to get help without potentially having him go into respiratory arrest. I had to cut the seat belt. My child is terrified of the car, I am terrified this could happen again. I now am down an entire seat due to the cut seatbelt.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
Feb 2025 my windshield was cracked by a random fly ball at my grandson‘s baseball game. I contacted Safelite who put me in touch with South Florida Auto Glass out of [XXX] . They came down replaced the windshield reset the sensors. Everything was fine exactly one year later (2/2026) I got a warning…
Feb 2025 my windshield was cracked by a random fly ball at my grandson‘s baseball game. I contacted Safelite who put me in touch with South Florida Auto Glass out of [XXX] . They came down replaced the windshield reset the sensors. Everything was fine exactly one year later (2/2026) I got a warning on the dash that the radar was obstructed & all the sensors stopped working. I brought the car up to Largo Honda in [XXX] City and they reset the sensors. On my way home about half an hour into my 3 hr drive, the sensors stopped working again. I called the dealer (Largo Honda) but they have not returned my call. I love my car but would like to get this taken care of. Can you please let me know what I need to do. I will be staying in [XXX] from mid June until the end of July if something can be arranged during that time. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Structure › Body
I am submitting a formal safety complaint regarding a failure of the power tailgate system on my 2023 Honda Odyssey. The issue involves water intrusion into the liftgate control system, which has resulted in corrosion and subsequent failure of the power tailgate. This malfunction presents both a…
I am submitting a formal safety complaint regarding a failure of the power tailgate system on my 2023 Honda Odyssey. The issue involves water intrusion into the liftgate control system, which has resulted in corrosion and subsequent failure of the power tailgate. This malfunction presents both a safety concern and a significant reliability issue, particularly for a vehicle of this age and mileage. What is most concerning is that this does not appear to be an isolated incident. There is a documented history of similar failures in Honda Odyssey vehicles, including prior class action litigation related to tailgate and electrical system defects. Despite this, the issue does not appear to have been adequately addressed or corrected in newer models, including the 2023 version. My vehicle has approximately 30,500 miles and is only slightly outside of the warranty period. I was explicitly assured at the time of purchase that the vehicle was reliable and that the manufacturer would stand behind it. However, I have since been informed that this repair will not be covered, despite the apparent design flaw and known history of the issue. A power tailgate failure is not merely an inconvenience—it can pose safety risks, especially when transporting passengers, children, or cargo. A malfunctioning liftgate can fail to open or close properly, potentially causing injury or limiting access in urgent situations. I respectfully request that NHTSA investigate this matter further, as it appears to be part of a broader pattern affecting Honda Odyssey vehicles. Consumers should not be responsible for costly repairs stemming from known defects that have not been properly resolved. Thank you for your time and attention to this matter. I am happy to provide any additional documentation or details if needed. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop…
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11005734Service Bulletin - During warm weather and sun exposure, there is either a squeaking or rubbing noise coming from the power sliding door upper roller area (left or right) while driving over bumps or uneven surfaces.
- 11005272Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
- 11002857Service Bulletin - During hot weather (typically above 90 F), there is either a squeaking or rubbing noise coming from the power sliding door upper roller area (left or right) while driving over bumps or uneven surfaces due to the body flexing, the rubber part of the upper roller comes in contact with the sliding rail assembly causing a noise.
- 11002716Service Bulletin - The MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering. Moisture accumulation in the intake manifold during long drives gets drawn into the combustion chamber while cornering, causing misfires.
- 11000142Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Hondas Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customers driving patterns, they may not drive in the fashion needed to operate the VTEC (EGR/VVT) that only operates above 5,350 rpm to run the OBD monitoring. Therefore, the EGR/VVT OBD monitor group readiness status is not set to Complete when the customer presents their vehicle to a Smog Check station for inspection.
- 10252078Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10251164Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10250731Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10249623Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10248979Owner Notification Letter - Under certain circumstances, after coming to a stop and the idle stop feature engaging, your vehicle may not automatically restart.
- 10248676Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10247623Service Bulletin - Due to variations in the purge control solenoid valve spring, the valve wears unevenly and intermittently sticks. This may result in setting DTC P0441 (Evaporative Emission (EVAP) System Purge Flow Malfunction).
- 10246404Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10245554Dealer Message - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- 10245550Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- 10245271Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10244662Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10244250Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10244187Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10243735Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Odysseys with a customer complaint of a noise coming from power sliding door upper roller when driving or opening/closing the door(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10243733Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10242863Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10242566Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Odysseys with a customer complaint of a noise coming from power sliding door upper roller when driving or opening/closing the door(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10242564Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10242210Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10241872Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Odysseys with a customer complaint of a noise coming from power sliding door upper roller when driving or opening/closing the door(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10241867Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10241167Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10240732Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10240731Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10240336Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- 10240333Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10239701Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10239501Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10238821Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10237946Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10237945Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10237805Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10237187Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10237184Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Every Honda Odyssey model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.