2016 Honda Pilot
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › Pilot › 2016
These records cover every 2016 Honda Pilot. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2016 Honda Pilot. Newest first.
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio…
Risk and remedy
Risk
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Risk and remedy
Risk
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Remedy
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Risk and remedy
Risk
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Honda will notify owners, and dealers will replace the fuel tank, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KE8.
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control…
Risk and remedy
Risk
If a safety system cannot immediately warn the driver when needed, the driver may be at increased risk of a crash.
Remedy
Honda will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on December 11, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JV7.
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Risk and remedy
Risk
If the third row seatbelt is trapped, the occupants may not be restrained properly, increasing the risk of injury.
Remedy
Honda will notify owners, and dealers will inspect and repair the rear third row seat belt, free of charge. The recall began on August 6, 2015. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JS7.
Owner complaints
1,724 complaints23 involved a crash10 involved a fire20 injuries
What owners report most
Latest complaints
- Lane departure › Assist
I have a series of dashboard warning lights that have went off due to failure of this camera-based (LKAS) unit. They are labeled as: 1) Lane Keeping Assist Problem 2) Auto Matic Cruise Control Problem 3) Traction Control Problem 4) ABS - braking system failure. These issues, IMO, are enough to…
I have a series of dashboard warning lights that have went off due to failure of this camera-based (LKAS) unit. They are labeled as: 1) Lane Keeping Assist Problem 2) Auto Matic Cruise Control Problem 3) Traction Control Problem 4) ABS - braking system failure. These issues, IMO, are enough to suggest a recall is warranted. Please advice. I can provide photos of these warnings if necessary. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Connecting rod spun a bearing/ rod knock Verified le customer's concern regarding an abnormal engine knockır oise. Conducted a diagnostic inspection and confirmed pronounced metallic knocking noise originating from the ower engine assembly. Used a mechanic's stethoscope tr isolate the noise to the…
Connecting rod spun a bearing/ rod knock Verified le customer's concern regarding an abnormal engine knockır oise. Conducted a diagnostic inspection and confirmed pronounced metallic knocking noise originating from the ower engine assembly. Used a mechanic's stethoscope tr isolate the noise to the crankshaft/connecting rod area technician verified a catastrophic lower-end engine failure. Specifically, the diagnostic notes state: "Connecting rod spun a bearing / rod knock Verified" "Pronounced metallic knocking noise originating from the lower engine assembly" "Testing indicated that the knocking noise was most prominent at cylinder #2, consistent with excessive connecting rod bearing clearance and a spun connecting rod bearing." Furthermore, the computer scan sheet shows zero codes for low oil pressure, engine overheating, or vehicle neglect. The temporary misfire codes listed occurred solely because the technician intentionally disconnected individual ignition coils to isolate the mechanical knocking sound. This precise diagnosis—a spun connecting rod bearing at cylinder #2 due to improper clearance—is the textbook definition of the inherent manufacturing defect that triggered the major NHTSA Action regarding Honda 3.5L V6 engines. Because my vehicle was manufactured at the Lincoln, Alabama plant and has been maintained perfectly by Honda its entire life, this failure is undeniably due to a factory structural defect rather than normal wear and tear or owner oversight.
- Engine
Hello, While driving, the engine developed a distinct, heavy metallic knocking sound coming from the bottom end. I took the vehicle to an independent repair shop for inspection, where the mechanic drained the oil and cut open the oil filter. The filter pleats contained significant metallic debris…
Hello, While driving, the engine developed a distinct, heavy metallic knocking sound coming from the bottom end. I took the vehicle to an independent repair shop for inspection, where the mechanic drained the oil and cut open the oil filter. The filter pleats contained significant metallic debris and bearing shavings, confirming internal connecting rod bearing failure. The mechanic confirmed the engine has severe bottom-end damage requiring a complete replacement. The damaged oil filter and engine are available for inspection upon request. According to the previous owner, the vehicle was brought to an official Honda dealership in April 2024 for this exact knocking noise. Per the seller, the dealership misdiagnosed the engine knock as a faulty timing belt tensioner and charged approximately $2,000 to replace the timing belt assembly. That repair failed to resolve the noise, but because of the dealer's misdiagnosis, the vehicle continued to be driven with failing rod bearings. This failure poses an immediate safety hazard. Sudden connecting rod bearing failure on the highway can lead to complete engine seizure, abrupt loss of power at high speeds, power steering loss, or a thrown rod causing an engine fire, putting passengers and surrounding traffic at severe risk. Prior to the diagnostic check, there were no low oil pressure warning lights or dashboard indicators. This failure directly aligns with NHTSA Campaign 23V-751 (Honda Recall XG1) for 3.5L V6 (J35) engine connecting rod bearing defects. This 2016 Honda Pilot has the exact affected J35 engine type and exhibits the exact failure mechanism described in the recall, yet this specific VIN was excluded. Given that non-recalled VINs are experiencing identical catastrophic bearing failures, Honda should expand the recall parameters or cover the replacement engine cost for vehicles with this confirmed defect.
- Electrical system · Engine · Fuel/propulsion system
I have been having issues with my 2016 Honda Pilot and I looked on Experian and it stated that there is a recall. There are two different recalls, the first one says Fuel Injector/W Software Update the date is 11/24/2020 and recall # W8V. Also recall for Start/Stop Switch that the recall date was…
I have been having issues with my 2016 Honda Pilot and I looked on Experian and it stated that there is a recall. There are two different recalls, the first one says Fuel Injector/W Software Update the date is 11/24/2020 and recall # W8V. Also recall for Start/Stop Switch that the recall date was 12/9/2020 and recall # Y93. I bought my car in 2024 but I did not get an extended warranty. The car is having same symptoms for the past 2 years, my husband tries to fix what he can. Even though it is not under warranty they never fixed these issues before selling my car. It started acting up after 3 months of having it. So I am thinking they just took of the system problem and tweaked it so the car would be sold.
- Engine
While driving our 2016 Honda Pilot on the highway approximately three weeks ago, we experienced a sudden, loud clunk from the engine, followed by catastrophic engine failure. The failure occurred unexpectedly while the vehicle was traveling at highway speed, creating a serious safety concern.…
While driving our 2016 Honda Pilot on the highway approximately three weeks ago, we experienced a sudden, loud clunk from the engine, followed by catastrophic engine failure. The failure occurred unexpectedly while the vehicle was traveling at highway speed, creating a serious safety concern. Following the incident, we learned that the engine had suffered severe internal damage involving the connecting rod/piston assembly, with internal components breaking through the engine block. The vehicle now requires a complete engine replacement, estimated by the Honda dealership at approximately $20,000. At the time of failure, the vehicle had approximately 95,000–105,000 miles and had received regular maintenance at an authorized Honda dealership, including major engine maintenance in November 2025. We are particularly concerned because Honda previously issued Safety Recall 23V-751 for connecting rod bearing failures affecting certain 2016 Honda Pilots. However, our vehicle’s VIN was excluded from that recall despite experiencing an apparently similar catastrophic engine failure. NHTSA also opened Investigation PE25008 to investigate additional connecting rod bearing failures involving Honda vehicles outside the original recall population. We believe our vehicle’s failure warrants investigation to determine whether it is related to the known connecting rod bearing defect and whether additional vehicles were improperly excluded from the original recall. We have opened a case with American Honda, which is currently reviewing our request for assistance with engine replacement. We request that NHTSA document and investigate this incident as a potential vehicle safety defect, given the sudden engine failure at highway speed and the risk of a serious accident.
- Engine
I am writing to report a severe internal engine defect on my 2016 Honda Pilot that poses a sudden stalling and safety hazard, identical to the failures covered under NHTSA Recall Campaign Number 23V-751. My vehicle is currently experiencing a distinct metallic rattling/knocking noise coming from…
I am writing to report a severe internal engine defect on my 2016 Honda Pilot that poses a sudden stalling and safety hazard, identical to the failures covered under NHTSA Recall Campaign Number 23V-751. My vehicle is currently experiencing a distinct metallic rattling/knocking noise coming from the lower engine block. This noise is highly noticeable under acceleration and high-load conditions right before the transmission shifts gears at higher RPMs. Upon performing an inspection of the engine oil system, the drained engine oil revealed a heavy concentration of microscopic metallic "glitter" and shimmering copper/silver shavings suspended in the fluid. This confirms acute, active connecting rod bearing degradation and crankshaft journal wear. Despite displaying the exact textbook symptoms, failures, and manufacturing characteristics of the defect outlined in Recall 23V-751 (improperly ground crankshaft journals from the factory), my specific VIN is currently excluded from the recall scope. I am submitting this complaint to formally document that my vehicle is a clear positive match for this manufacturing defect. I request that my VIN be added to the active recall scope or included in the NHTSA’s ongoing investigation regarding Honda’s under-inclusive recall volume, as this failure introduces an immediate risk of catastrophic engine seizure and sudden loss of motive power at highway speeds.
- Engine
The engine has developed a severe internal engine knocking/rattling noise while running. This symptom matches the defective crankshaft and connecting rod bearing failures detailed under NHTSA Campaign 23V751000, presenting a severe risk of sudden stalling and complete engine failure under load.
- Electrical system · Engine · Fuel/propulsion system
My 2016 Honda pilots has given me trouble lots of people call it the Christmas lights effect, all the dashboard lights turn on in the middle of the highway and my truck jerks and turned off , they now about this dangerous trouble and has not put any recalls on this matter, had to spend 3,000 dollars had to replace the fuel pump and the fuel injected , will not recommend this truck, I was so stressed and scared
- Air bags
An airbag warning light recently appeared in our 2016 Honda Pilot. Believing it might be a faulty sensor, we scheduled a service appointment with our local Honda dealership. During the inspection, we were advised that the airbag was not properly seated and requires replacement. This vehicle has…
An airbag warning light recently appeared in our 2016 Honda Pilot. Believing it might be a faulty sensor, we scheduled a service appointment with our local Honda dealership. During the inspection, we were advised that the airbag was not properly seated and requires replacement. This vehicle has not been involved in any recent accident or other event that would explain why the airbag became dislodged. I am very concerned that a critical safety component such as an airbag could become improperly positioned without any apparent cause. Given Honda's history with airbag-related issues, I believe this matter warrants further investigation. The fact that an airbag can become unsecured without any known impact raises significant safety concerns, not only for my vehicle but potentially for other owners as well. I respectfully request that this issue be reviewed and addressed to ensure the safety and reliability of the vehicle.
- Engine · Unknown or other
Driving home late Tuesday night October 13, 2026 the car made a severe noise, pulled to side of the road turned car off. The car would not start, the car was towed the next day to the Honda Dealership it was bought from. The car had just been in the Honda shop for routine maintenance. There was no…
Driving home late Tuesday night October 13, 2026 the car made a severe noise, pulled to side of the road turned car off. The car would not start, the car was towed the next day to the Honda Dealership it was bought from. The car had just been in the Honda shop for routine maintenance. There was no warning lights. The safety concerns being on the side of a busy road. My wife and 2 children had to wake up and come and get me. This Pilot is our primary car the other one is not safe enough and is used for in town driving. According to the dealership it was towed to it was a P0304: cylinder 4 misfire misfire with a brand-new plug and a healthy timing belt, together with a loud engine noise, points to mechanical damage inside the engine. That fits a rod bearing failure.
- Engine
Driving on the highway the engine stopped no warning lights or noises. Private mechanic and Honda themselves have said it was due to a rod breaking off. Which was recalled for the same year make and model but did not include my VIN and I believe my VIN should have been included
- Electrical system · Engine · Fuel/propulsion system
I was driving and all of my dashboard lights lit up like a Christmas tree and i was unable to move the car safely without great difficulty in traffic during rush-hour with my children in the car the fuel pump went out was what i was told by Honda and there was a recall for this for several model…
I was driving and all of my dashboard lights lit up like a Christmas tree and i was unable to move the car safely without great difficulty in traffic during rush-hour with my children in the car the fuel pump went out was what i was told by Honda and there was a recall for this for several model years but not mine I only had 98,998 miles on the car and it should be covered by the recall like the other model years this is an on going issue for Denso fuel pumps my model year should be covered and i should be reimbursed
- Structure · Suspension
The contact owns a 2016 Honda Pilot. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension); however, the front subframe had a hole caused by corrosion. The contact stated that while driving approximately 5-10 MPH, the front end of the vehicle made clunking…
The contact owns a 2016 Honda Pilot. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension); however, the front subframe had a hole caused by corrosion. The contact stated that while driving approximately 5-10 MPH, the front end of the vehicle made clunking sounds. The vehicle was taken to an independent mechanic for suspension wear and tear repair, and it was determined that there was a hole in the front suspension. The manufacturer was notified of the failure by phone and stated that the recall repair was only for the rear subframe. The failure mileage was approximately 101,600.
- Fuel system, gasoline
The contact's company owns a 2016 Honda Pilot. The contact stated that vehicle failed to start after several attempts with the "Emission System Failure", "Trailer Stability Assist", and "Electric Power Steering messages were displayed. Due to the failure, the vehicle was towed to an independent…
The contact's company owns a 2016 Honda Pilot. The contact stated that vehicle failed to start after several attempts with the "Emission System Failure", "Trailer Stability Assist", and "Electric Power Steering messages were displayed. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed and the mechanic retrieved DTC: P0087. The mechanic associated the failure with NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and referred the contact to the dealer for assistance. The dealer was contacted and informed the contact that the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 180,000.
- Fuel/propulsion system
We have a 2016 Honda pilot. The front fuel rail assembly which included the fuel rail pressure sensor & the high pressure fuel pump had to be replaced in our vehicle and it is currently going to the mechanic shop for the low pressure pump to now be replaced as well. There have been multiple…
We have a 2016 Honda pilot. The front fuel rail assembly which included the fuel rail pressure sensor & the high pressure fuel pump had to be replaced in our vehicle and it is currently going to the mechanic shop for the low pressure pump to now be replaced as well. There have been multiple complaints regarding the fuel pump on 2016 Honda pilot and while there was a recall for the pressure one, our VIN wasn’t not on that list. This issue started somewhere between 165-170k miles. This causes sputtering when starting and stalling.
- Engine · Power train
My 2016 honda pilot has 97,500 miles. The engine stop working and I have it replaced a used 3.5 engine. The transmission has transmission overheating problem and I took a picture on the dash board. I show it to the service advisor and they won't acknowledge about the overheating problem. Honda care customer service won't do anything regarding the engine and transmission problem.
- Engine
Catastrophic internal engine mechanical failure. My 2016 Honda Pilot (3.5L V6 engine) has developed a severe connecting rod bearing knock that is highly audible during cold starts and heavily intensifies upon pressing the gas pedal to accelerate. This issue is an exact match to the mechanical…
Catastrophic internal engine mechanical failure. My 2016 Honda Pilot (3.5L V6 engine) has developed a severe connecting rod bearing knock that is highly audible during cold starts and heavily intensifies upon pressing the gas pedal to accelerate. This issue is an exact match to the mechanical defect and symptoms detailed in NHTSA Recall Campaign Number 23V751000 (Improperly ground crankshaft pins causing premature connecting rod bearing wear and engine seizure). However, when running my vehicle's 17-digit VIN, the system states that my vehicle is excluded from the recall list. This is a severe, life-threatening safety hazard. The engine is at immediate risk of throwing a rod, throwing metal debris into the oiling system, or completely seizing without warning, which would cause an abrupt loss of motive power at highway speeds or a catastrophic engine fire. Because thousands of owners outside the original production window are experiencing this identical failure, I am filing this complaint to urge the NHTSA to mandate that Honda expand Recall 23V751000 to include all affected 3.5L V6 engine blocks.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
My 2016 Honda Pilot had a U3000-49- Integrated Driver Assist System code. Multipurpose Camera Unit Internal Electronic Failure. It has been happening intermittently for the past 2 weeks. No lane assist. No safety features.
- Suspension
The car has spent its entire life in southern Arizona; no road salt and minimal moisture. Both front struts were required to be replaced - the front right strut had rusted and broken from its mount and the the front left strut was rusted in place.
- Suspension
In order to complete the safety recall on the rear subframe, the control arms, which are seized to the frame, need to be removed. Honda will cover the cost of these parts but not the labor associated with replacing them. The labor was quoted as $900. I’m unable to see the specific components…
In order to complete the safety recall on the rear subframe, the control arms, which are seized to the frame, need to be removed. Honda will cover the cost of these parts but not the labor associated with replacing them. The labor was quoted as $900. I’m unable to see the specific components covered under the recall, but reading the general description, I don’t understand how I’m responsible for any cost to complete the recall. I’ve spoken with the dealer and filed a complaint with Honda Care and have been repeatedly denied.
- Fuel system, gasoline
The contact owns a 2016 Honda Pilot. While driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was able to continue driving but at a reduced power. The contact stated that the failure had occurred while the fuel level was near half a…
The contact owns a 2016 Honda Pilot. While driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was able to continue driving but at a reduced power. The contact stated that the failure had occurred while the fuel level was near half a tank. However, after refueling the vehicle, the failure was corrected. The vehicle was taken to an independent mechanic, who associated the failure with NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the issue by phone. The failure mileage was approximately 251,000.
- Engine
Engine blew up and forced the hood open while driving, obstructing view, and then started smoking black smoke. The engine is ruined and all of the oil drained from it. Pieces of pistons were laying on the oil tray. The car had been inspected with an oil change within 1k miles.
- Unknown or other
American Honda Motor Co. Inc. and dealership (Della Honda - Plattsburgh, NY) refused to perform the required alignment as part of recall campaign 26V365 without out-of-pocket payment. As part of the recall, they removed and replaced lower trailing arms and installed subframe bracing. The service…
American Honda Motor Co. Inc. and dealership (Della Honda - Plattsburgh, NY) refused to perform the required alignment as part of recall campaign 26V365 without out-of-pocket payment. As part of the recall, they removed and replaced lower trailing arms and installed subframe bracing. The service advisor said alignment was part of the recall. However, after the work was complete and I drove away from the dealership, the steering wheel was noticeably pulling to the left. I brought it back immediately and they said they had not performed the alignment as it was not part of the covered recall. They charged me for the alignment stating they thought the steering pulling was from my recent strut replacement, not the rear subframe replacement. Alignment after this type of subframe work should be standard practice and part of the covered expenses for the recall.
- Suspension
I have an unresolved rear sub frame recall. The dealer looked at the problem. Said to fix it that control arms need to be replaced. Along with any other parts to fix recall. They submitted to Honda for goodwill claim to cover control arms. Honda approved it, and dealer told by Honda don’t know when parts be in. That was about six weeks ago. Still no updates from Honda to dealer on fixing it or parts being in.
- Engine
very well maintained 2016 honda pilot oil changes done on time only 149k miles started it up labor day weekend to a sound of engine knock. It ran for a min or two before I turn it off oil was full. It is not the failed timing the belt tenisoner.... I called my local Honda dealership where they said…
very well maintained 2016 honda pilot oil changes done on time only 149k miles started it up labor day weekend to a sound of engine knock. It ran for a min or two before I turn it off oil was full. It is not the failed timing the belt tenisoner.... I called my local Honda dealership where they said my vin was not included in the crank/engine bearing recall. I have no warranty and the dealership of course wants me to tow it there to pay their tech their diagnostic fee. I have read so many stories of this happening to the honda pilot and Ridgeline vehicles. This is a shame.... Honda needs to step up & double check their manufacturer dates & add more vin to this recall ASAP
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Engine failure
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject…
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751. Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop…
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Engine failure
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various…
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation. NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
- No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop…
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011045Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.
- 11007647Service Bulletin - Drivers may experience a chirping sound coming from the engine area with the engine warmed up due to the high pressure fuel pump is making a chirp.
- 11005272Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
- 11002716Service Bulletin - The MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering. Moisture accumulation in the intake manifold during long drives gets drawn into the combustion chamber while cornering, causing misfires.
- 11002701Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained due to a poor O-ring compression against the receiver/dryer barrel wall.
- 10253299Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10252076Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10251156Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10251149Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengers power window inop from drivers master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10245550Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- 10242219Service Bulletin - The vehicle's transmission temperature can become too hot due to automatic transmission fluid deterioration causing high foaming and low viscosity. During extended high load driving, the automatic transmission fluid will foam and cooler flow rate is reduced.
- 10234629Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
- 10234579Service Bulletin - There is a loud buzzing or whining when adjusting the drivers or front passengers seat forward and backward. This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
- 10232977Product Update - Honda is conducting a product update to your 2019-22 Passport, 2016-22 Pilot, and 2020-23 Ridgeline. Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
- 10232975Warranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
- 10232973Warranty Extension - Warranty Extension reimbursement form for engine idle stop repairs made before the warranty extension notice date.
- 10232960Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
- 10232959Service Bulletin - The headlight seal may become damaged from a misadjusted hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight.
- 10231048Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- 10229678Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
- 10229676Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.
- 10229675Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- 10215508Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
- 10215491Service bulletin - One or more accessory running board lights are flickering or not working. The running board light assembly is faulty. * Denotes Required Fields TSB ID : TSB Date : Calendar for date entry assistance Source : All Manual EMAIL MCA Portal
- 10213542Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
- 10211620Replacement TCMs don?t come with trim data. After installation, you need to run a teach-in (hydraulic pressure characteristic calibration) procedure with the HDS. The problem is that A/T DTC P287C (transmission adaptive values not learned) is set, which prevents teach-in.
- 10211619This article replaces the one posted in December 2015 to extend the article?s shelf life. The issues covered are still being addressed. Are you reading a DTC B121E (climate control unit lost communication with touch control panel) on the HDS and you can?t find anything in the service information to help you troubleshoot it? Just use the troubleshooting procedure for DTC U0180 (lost communication with auto L/T); it?s the one you want.
- 10211609There is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working.
- 10211595During manufacturing, the gauge control module software installed did not meet specification and there are two potential issues: ? The gauge control module adds mileage to the odometer when the OFF mode is selected (Touring and Elite only). ? The gauge control module loses communication with the HDS or may not transfer the odometer mileage and maintenance minder information when replacing the gauge control module. There is one software update that will repair one or both of the issues affecting your vehicle.
- 10211594This letter is to inform you that the software controlling the audio-navigation unit needs to be updated.
- 10211593This letter is to inform you that the software controlling the audio-navigation unit needs to be updated.
- 10211569American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10211568American Honda (AHM) is investigating certain 2016 Pilots with a customer complaint of front bearing noise coming from the front while driving. The noise can be described as howling or moaning. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10211558Today, March 5, 2016, American Honda Motor Co., Inc. is announcing a product update for 26,764 model year 2016 Pilot vehicles with roof molding that may be loose or detach.
- 10211076Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
- 10208841Service Bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
- 10204949Service Bulletin - The hood flutters or vibrates at highway speeds.
- 10204293Recall Information update: Service Bulletin NSS300 #2
- 10204290Fog Light Lenses look melted or discoloredf?- All models with fog lights affected vehicles
- 10204287Service Bulletin - Service Manual Update: DTC B121E - The service information is missing the troubleshooting procedures for DTC B121E climate control lunit lost communication with touch control panel DTC B121E was mistakenly assigned to this vehicle and dos not apply. For troulbleshooting, use the procledures for DTC U0180 LOST LCOMMUNICATION WITH AUTOMATIC LIGHTING CONTROL UNIT/SENSOR
Every Honda Pilot model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.