2018 Honda Pilot
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › Pilot › 2018
These records cover every 2018 Honda Pilot. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2018 Honda Pilot. Newest first.
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio…
Risk and remedy
Risk
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Risk and remedy
Risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Risk and remedy
Risk
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Remedy
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Risk and remedy
Risk
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Risk and remedy
Risk
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Remedy
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing…
Risk and remedy
Risk
In the event of a crash, if the seat does not remain secured to the floor, the seat occupant has an increased risk of injury.
Remedy
Honda will notify owners, and dealers will replace the driver seat frame assembly in Acura MDX vehicles, and replace the driver and front passenger seat slide rail frames in Honda Pilot and Ridgeline vehicles, free of charge. The recall began May 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is D0S, and T0T.
Owner complaints
442 complaints9 involved a crash2 involved a fire11 injuries
What owners report most
Latest complaints
- Engine
During acceleration between 1000-2000 rpm when I back out of the driveway or slowly start to accelerate on the street I hear a knocking sound only at that specific rpm. When cruising and I release the gas I feel a heavy sluggish and quick decrease of speed instead of it smoothly decelerating and…
During acceleration between 1000-2000 rpm when I back out of the driveway or slowly start to accelerate on the street I hear a knocking sound only at that specific rpm. When cruising and I release the gas I feel a heavy sluggish and quick decrease of speed instead of it smoothly decelerating and slowly cruising. I took it to Carmax where I bought it at 79,900 miles and they heard the distant knocking as well. Sent it to Honda to inspect for a second opinion they also heard the noise but want to tear the engine apart or lower the oil pan and inspect the connecting rods and bearings but they want me to pay out of pocket.
- Unknown or other
I noticed a transmission error on my dash flashing D. The Honda dealership states that I have a code DTC P0741 for an SB 23-078 Torque Converter repair but my VIN is not covered under the Service Bulletin even though my car seems to meet all other specifications 2018 Honda Pilot, less than 150,000…
I noticed a transmission error on my dash flashing D. The Honda dealership states that I have a code DTC P0741 for an SB 23-078 Torque Converter repair but my VIN is not covered under the Service Bulletin even though my car seems to meet all other specifications 2018 Honda Pilot, less than 150,000 miles with the issue arrising within 10 years of the purchase. American Honda states that my VIN is not covered because the part was not included in that Service Bulletin so I asked for a Goodwill Repair and they denied that because I'm the second owner of the car, American Honda case number 16723747. This does not change the fact that my vehicle has a known manufacturing defect that has been estimated to cost 4,216.62
- Engine
The contact owned a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the engine was knocking very loudly, and the vehicle lost driving power. The contact attempted to contact the manufacturer. The vehicle was not repaired.
- Unknown or other
Auto restart issues. I have reported this before. When coming to a stop and the engine shuts off it does not automatically restart. It has left me sitting at a light having to sit and wait before I am able to turn my car back on. This can be a huge safety issue when in traffic or when a line of cars is behind me or at any time. I have had services done and computer upgrades in the past and the problem continues.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
All safety features turned off. I had a professional mechanic shop inspect. Since this happens randomly, they cannot provide exact diagnosis. This is a major safety risk! After I picked it up from the mechanic, I drove approximately 200 miles before the next occurance, while on a major interstate.…
All safety features turned off. I had a professional mechanic shop inspect. Since this happens randomly, they cannot provide exact diagnosis. This is a major safety risk! After I picked it up from the mechanic, I drove approximately 200 miles before the next occurance, while on a major interstate. All safety features turned off again. This is such a danger to all, driver & passengers to be on any roadway without safety features.
- Fuel/propulsion system · Unknown or other
High Pressure Fuel Pump fails after implementing recall listed below. See recall information: December 18, 2023 NHTSA CAMPAIGN NUMBER: 23V858000 Fuel Pump May Fail Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash. NHTSA ID Number: 23V858000 Manufacturer Honda (American Honda Motor Co.) Components FUEL SYSTEM, GASOLINE Potential Number of Units Affected: 2490460
- Engine
The vehicle started to make some strange noises coming from the engine area. I brought the vehicle to our mechanic, who stated that the engine needs to be replaced. He described the problem as an issue with the piston that is appearing to be common with the shut off system, causing it in this…
The vehicle started to make some strange noises coming from the engine area. I brought the vehicle to our mechanic, who stated that the engine needs to be replaced. He described the problem as an issue with the piston that is appearing to be common with the shut off system, causing it in this vehicle. He classified as.’Engine has internal knock from wrist pin/rod bearing’. I’m looking at recalls and there are 2018s that appeared to have some sort of rod or piston issue that is under recall. Our particular VIN does not show a recall. This does appear to be a relatively common problem occurring with our model year though.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings · Lane departure › Warning
Failed Component: Lane Departure System Camera - Honda (P/N 36160-TG8-A51). This camera has completely failed which completely shuts down the following safety systems in this Honda Pilot: Adaptive Cruise Control Forward Collision Warning Lane Departure Warning Lane Keeping Assistance It also…
Failed Component: Lane Departure System Camera - Honda (P/N 36160-TG8-A51). This camera has completely failed which completely shuts down the following safety systems in this Honda Pilot: Adaptive Cruise Control Forward Collision Warning Lane Departure Warning Lane Keeping Assistance It also fully disables the cruise control system. I have attempted to have this repaired at our Honda dealership - but parts are on backorder without a known delivery time.
- Engine
When I press down on the gas, the car is delayed in responding. This has gotten increasingly worse, at times resulting in near collisions with on-coming traffic. I've reported this to my local dealership (Priority Honda in Chesapeake, Virginia) but they continue to tell me there are no diagnostic…
When I press down on the gas, the car is delayed in responding. This has gotten increasingly worse, at times resulting in near collisions with on-coming traffic. I've reported this to my local dealership (Priority Honda in Chesapeake, Virginia) but they continue to tell me there are no diagnostic codes that allude to there being an issue and will not review it further. When I took a technician for a test drive and was able to replicate it, the technician said that it was normal that the gas was not immediately responsive. The unresponsiveness happens when I'm trying to get initial momentum (starting at a full stop), when I'm changing from reversing to moving forward, and when I'm already in motion and trying to advance speed.
- Engine
Vehicle was being driven on the interstate going 70-77 mph. First noticed faint knocking sound and loss of ability to accelerate followed by check engine light and multiple system failure notifications. Pulled over on the highway between exits and turned vehicle off to call for assistance. Turned…
Vehicle was being driven on the interstate going 70-77 mph. First noticed faint knocking sound and loss of ability to accelerate followed by check engine light and multiple system failure notifications. Pulled over on the highway between exits and turned vehicle off to call for assistance. Turned vehicle back on after 10-15 minutes to test, all warnings remained and acceleration was limited but possible. Drove vehicle on side of i70 until reaching an exit and parking for help to arrive. Two children and myself the driver were in the car. Vehicle was inspected and codes ran, but ultimately towed to our local Honda dealership. This event took place on July 18, 2026 causing us to miss a family wedding. The vehicle has been sitting at Penske Honda since then waiting for diagnostic tests to be run, scheduled for August 6.
- Engine
We were driving from [XXX], to [XXX], on XXX. That morning we'd taken the Honda Pilot in to Xpresso Lube and got an oil change and all fluids checked out. Eight hours into the drive we heard a little clanking and started to pull off the freeway. As we did so, a Low Oil Pressure light came on for a…
We were driving from [XXX], to [XXX], on XXX. That morning we'd taken the Honda Pilot in to Xpresso Lube and got an oil change and all fluids checked out. Eight hours into the drive we heard a little clanking and started to pull off the freeway. As we did so, a Low Oil Pressure light came on for a few seconds and then we heard a loud bang and then very loud, rhythmic, clanking noises in the engine as it was losing power. The first mechanic shop we had it towed to diagnosed engine failure, so we had it towed to a Honda Service shop 30 miles away. They said it was a rod bearing and the entire engine needed replacing. Our mileage at the time it entered the Honda shop was 72, 275K. We have done regular, consistent oil changes and maintenance on this car that we bought new in 2019 (a 2018 model). We at first wondered if the wrong oil was put in or if it was a faulty oil filter, but Honda said there was plenty of oil in the engine. We did get a sample of the oil that came out. The filter will be sent in to the manufacturer for quality assessment. Our safety was at risk to some degree, but we were able to pull off the road. The Honda dealership is holding the engine for me and could be inspected.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
-the transmission too hot message came up on my dashboard. yes it is available for inspection upon request -we could not continue to drive to our destination -they could not find any issue when i brought it to Honda Service center, they did recommend ATF cooler which i had it installed -there are…
-the transmission too hot message came up on my dashboard. yes it is available for inspection upon request -we could not continue to drive to our destination -they could not find any issue when i brought it to Honda Service center, they did recommend ATF cooler which i had it installed -there are no other warning messages, it first appeared in 2023 going to california, it happened again in 2024. and happened again last month.
- Electrical system · Engine
If the auto engine shut off is activated the engine shuts off randomly and it does not restart the engine. The battery needs to be unplugged to reset the electrical system. This happens daily.
- Power train
2018 Honda Pilot Transmission Failed at Only 34,726 Miles I want to share my experience so other Honda owners are aware of a very premature transmission failure. I am the original owner of a 2018 Honda Pilot with only 34,726 miles. My family has trusted Honda for many years, and my wife also…
2018 Honda Pilot Transmission Failed at Only 34,726 Miles I want to share my experience so other Honda owners are aware of a very premature transmission failure. I am the original owner of a 2018 Honda Pilot with only 34,726 miles. My family has trusted Honda for many years, and my wife also drives a Honda HR-V. We believed Honda vehicles were reliable. While driving, my Pilot suddenly showed a “Transmission System Problem” warning. The vehicle became very slow and later was unable to engage into gear. I had to tow it to Capital Honda in San Jose. Capital Honda diagnosed a complete transmission failure requiring a full replacement. The repair cost was about $11,800. I appreciate that American Honda provided goodwill assistance and covered a large portion of the repair. With that assistance, my out-of-pocket cost was reduced to $3,500. However, I am frustrated and disappointed that a Honda transmission could fail completely at only 34,726 miles. This is unacceptable for such a low-mileage vehicle, especially from a company known for engineering quality and reliability. All maintenance was completed on time at Honda dealerships. About six months before the failure, the transmission fluid service was also performed at a Honda dealer. I did not neglect this vehicle. Because of the low mileage, I asked American Honda to review my case for additional goodwill assistance. Unfortunately, that request was declined. Again, I appreciate the assistance already provided, but as a loyal Honda customer, I am deeply disappointed that I still have to pay $3,500 for a major transmission failure that happened far too early. I am sharing this so other Honda Pilot owners can watch for warning signs such as warning messages, delayed engagement, slipping, jerking, or abnormal shifting. Please keep your service records and report serious issues if they occur. Honda built its reputation on reliability, but this experience has made me question that reputation.
- Engine
2018 Honda Pilot – Engine Failed to Restart During Auto Idle Stop I own a 2018 Honda Pilot that has experienced an intermittent Auto Idle Stop restart failure. Approximately 18 months ago, my Honda dealer performed the Honda service bulletin repair related to the Auto Idle Stop restart issue…
2018 Honda Pilot – Engine Failed to Restart During Auto Idle Stop I own a 2018 Honda Pilot that has experienced an intermittent Auto Idle Stop restart failure. Approximately 18 months ago, my Honda dealer performed the Honda service bulletin repair related to the Auto Idle Stop restart issue, including replacement of the starter. More recently, I began experiencing intermittent hard starts after driving the vehicle and allowing it to sit for approximately 10–15 minutes. The battery is new and has tested good multiple times, and no diagnostic trouble codes or check engine light were present. Based on the starting symptoms, the EVAP purge solenoid was replaced. Immediately after that repair, the Auto Idle Stop system began functioning normally again. However, two days later, while stopped at a traffic light, the Auto Idle Stop system shut the engine off as designed. When the vehicle attempted to automatically restart, the engine failed to restart and the vehicle remained disabled in the traffic lane. I had to shift the vehicle into Park and manually restart the engine using the Start button. The engine then started immediately and operated normally. Since that event, the vehicle has continued to exhibit intermittent hot-start hesitation after short drives, although it runs normally once started. This is a significant safety concern because a failure of the Auto Idle Stop system to restart the engine can leave the vehicle disabled in an active traffic lane or intersection, increasing the risk of a rear-end collision or other crash. I am submitting this complaint because the vehicle experienced an Auto Idle Stop restart failure despite having previously received Honda’s repair for this issue, and I believe the condition warrants further investigation.
- Unknown or other
As I was driving I had a transmission system error come up. Took it to a mechanic and code P0741 came up related to the torque converter problem. A service bulletin for 17-18 Pilots is out but does not include mine. I feel like this should be covered as I had to fork out $3000 for a known issue.
- Electrical system · Service brakes
The vehicle will not start occasionally and states brake issue. The brakes becomes rigid and I'm left stranded until it corrected itself. This is a KNOWN issue, and yet they won't do a recall. It seems like a deceptive practice.
- Electrical system · Engine · Fuel/propulsion system
Honda pilot would not restart after auto ideal engine stop. This issue caused all the warnings lights to come on with blinking engine light! Honda dealer was not able to resolve the issue and ended up paying $1500 even though it was a part of their service bulletin 23-009.
- Engine
Engine failure , has been confirmed by a shop. It is available for inspection upon request. No previous problems or warning lights. Stalled and put myself and my children at risk of serious injury.
- Fuel/propulsion system
While driving down a freeway, my car shuddered and my engine suddenly lost power and was put into limp mode. Mechanic determined it was the high pressure fuel pump that failed. This vehicle was part of the recall for the low pressure fuel pump that was completed. It also had to have fuel injectors replaced under Honda’s extended warranty over faulty injectors.
- Power train
While operating my vehicle on a public roadway, the vehicle suffered a sudden, catastrophic loss of transmission hydraulic pressure and vehicle propulsion, accompanied by a dashboard warning light with a blinking "D". The vehicle completely stopped delivering power to the drive wheels while moving…
While operating my vehicle on a public roadway, the vehicle suffered a sudden, catastrophic loss of transmission hydraulic pressure and vehicle propulsion, accompanied by a dashboard warning light with a blinking "D". The vehicle completely stopped delivering power to the drive wheels while moving with traffic, creating an immediate and severe safety hazard for a rear-end collision on an active road. We pulled into the high school parking lot, stopped the car, then restarted it. It had the error on the dashboard, but we were able to get it safely home, where it was towed to the dealership later. The vehicle was towed to Dick Hannah Honda (the local authorized dealership). The service department scanned the onboard computer (from the parking lot, NO actual physical inspection done) and pulled internal transmission fault codes P0730 (Incorrect Gear Ratio) and P0746 (Pressure Control Solenoid "A" Performance/Stuck Off). Based solely on these electronic fault codes, the dealership stated that the internal mechanics of the ZF 9-speed transmission had completely failed. They stated the transmission is completely unrepairable and quoted a full replacement cost of $11,984.41. Prior to this failure, the vehicle had service documentation and inspection records from authorized Honda franchise technicians, who repeatedly marked the transmission condition and vehicle health check sheets as completely healthy and "GREEN" at every visit for 60,000 miles by American Honda Motor Co. Case Management was contacted (Case #16371194), but they refused any financial goodwill assistance. This sudden operational failure of the ZF 9-speed transmission platform without ANY prior Maintenance Minders given by the computer system. This failure matches the exact software calibration and pressure defects currently cited in ongoing consumer protection litigation involving the 2016-2022 Honda Pilot 9-speed drivetrain.
- Fuel/propulsion system · Unknown or other
Safety recall on 2018 Honda pilot fuel pump Honda dealership refuse to repair unless other repairs where done due to engine light on . I ask advisor who was helping me [XXX] to give me clarification on the reason his respond was i am just doing my job no other dealer will be able to help you…
Safety recall on 2018 Honda pilot fuel pump Honda dealership refuse to repair unless other repairs where done due to engine light on . I ask advisor who was helping me [XXX] to give me clarification on the reason his respond was i am just doing my job no other dealer will be able to help you Technician doesn’t want to proceed with repair due to engine light on , unless you do other repairs rough estimate amount $1851.64 I politely denied those services walk out contact another Honda dealer on May 28 2026 , I spoke to advisor Jennifer Cruz explain the situation set up an appointment for safety recall on fuel pump @ location 9055 Washington blvd , Culver City , Ca 90232 [XXX] Repairs will be done by 3pm on May 29 2026 , Jennifer Cruz was really helpful and apologized for my bad experience with previous Honda dealership INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
Driver side air bags deployed without any reason white going at 35 miles/hour from front to back of the trunck
- Unknown or other
The moonroof glass shattered for no apparent reason while driving at highway speed. Fortunately, the inner moonroof cover was closed preventing glass pieces from entering the vehicle interior. The incident happened while driving on an interstate highway in light traffic.
- Unknown or other
While stopped at an intersection, the Auto Idle Stop engaged and the engine shut off. The vehicle failed to restart and became unresponsive. I had to shift into Park to restart the vehicle. This created a dangerous situation in traffic.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Engine failure
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject…
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751. Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop…
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Engine failure
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various…
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation. NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
- No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop…
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011045Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.
- 11005272Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
- 11002716Service Bulletin - The MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering. Moisture accumulation in the intake manifold during long drives gets drawn into the combustion chamber while cornering, causing misfires.
- 11002701Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained due to a poor O-ring compression against the receiver/dryer barrel wall.
- 10253299Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10252076Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10251156Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengers power window inop from either the drivers window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10251149Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengers power window inop from drivers master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10245550Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- 10244188Service Bulletin - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
- 10242219Service Bulletin - The vehicle's transmission temperature can become too hot due to automatic transmission fluid deterioration causing high foaming and low viscosity. During extended high load driving, the automatic transmission fluid will foam and cooler flow rate is reduced.
- 10241879Service Bulletin - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
- 10241864Dealer Message - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL illuminating and set DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
- 10234629Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
- 10234579Service Bulletin - There is a loud buzzing or whining when adjusting the drivers or front passengers seat forward and backward. This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
- 10232977Product Update - Honda is conducting a product update to your 2019-22 Passport, 2016-22 Pilot, and 2020-23 Ridgeline. Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
- 10232975Warranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
- 10232973Warranty Extension - Warranty Extension reimbursement form for engine idle stop repairs made before the warranty extension notice date.
- 10232960Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
- 10232959Service Bulletin - The headlight seal may become damaged from a misadjusted hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight.
- 10231830Dealer Message- American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10231048Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- 10230594Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10229678Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
- 10229676Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.
- 10229675Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- 10215508Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
- 10215491Service bulletin - One or more accessory running board lights are flickering or not working. The running board light assembly is faulty. * Denotes Required Fields TSB ID : TSB Date : Calendar for date entry assistance Source : All Manual EMAIL MCA Portal
- 10213542Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
- 10211076Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
- 10208841Service Bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
- 10204949Service Bulletin - The hood flutters or vibrates at highway speeds.
- 10202900Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10202283Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10202256Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.
- 10201452Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10200843Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10200413Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10199456Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10199322Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Every Honda Pilot model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.