2023 Honda Pilot
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › Pilot › 2023
These records cover every 2023 Honda Pilot. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2023 Honda Pilot. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices…
Risk and remedy
Risk
A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
Remedy
Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
Risk and remedy
Risk
An engine stall or loss of power can increase the risk of a crash or injury.
Remedy
Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the…
Risk and remedy
Risk
An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy
Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
Risk and remedy
Risk
A loss of steering control or steering lock-up can increase the risk of a crash.
Remedy
Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.
Owner complaints
148 complaints3 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Seat belts
The rear 2nd row passenger seatbelt alarm continues to go on when the seat belt is plugged in. I don’t feel safe having my children sit in that seat. I did go to the Honda dealership that I bought the car and they told me that I would have to pay for that part because it’s not recalled I am not paying for the part when I just bought the car brand new off the lot and we had nothing to do with the seatbelt going wrong.
- Seat belts
Faulty second-row (right) seat sensor causing false seat belt warnings during every turn when a child is seated
- Unknown or other
The car engine shut off while in auto idle stop, prompting me to take to the dealership last year,2025. There, I was informed that the wiring is made from soy, which attracts rats, leading to a repair bill exceeding $1000. Unfortunately, this issue has recurred, as the engine has stalled twice when the vehicle shifted to park during a stop, necessitating a restart.
- Steering
My Pilot is making abnormal sounds (such as clicking, creaking, or popping) when turning left at low speed or while parking.
- Seat belts
2nd row passenger occupancy sensor failure. Honda Sercice Bulletin 23-018 describes the issue. It does not register passenger is seating in the seat, when seat belt connected it confuses system and throws lights and alarms intermittently. This effects the SRS as is a distraction to the driver and could potentially confuse SRS into malfunctioning in an accident.
- Seat belts
The second row, passenger side seat has faulty seatbelt alarms. When someone is sitting in the seat with a seatbelt on the alert, continually dings. The inaccurate and continuous alarms create a severe driver distraction while driving! Disconnecting the seatbelt while in motion or the passenger…
The second row, passenger side seat has faulty seatbelt alarms. When someone is sitting in the seat with a seatbelt on the alert, continually dings. The inaccurate and continuous alarms create a severe driver distraction while driving! Disconnecting the seatbelt while in motion or the passenger moving to another seat while in motion does not stop the alert from that seat. The only way to deactivate the alarm is to turn the vehicle off and restart to clear the alarm. If the passenger in that seat never buckles the seatbelt, the alarm does not go off.
- Back over prevention › Warnings · Forward collision avoidance › Warnings · Service brakes
I have this car for more than 3 years now and ever since this sensor problem keeps bugging me out. The brake system hold error keeps on displaying specially on a rainy days, winter season and not only that, the car suddenly stopped in the middle of thw highway while displaying collision error…
I have this car for more than 3 years now and ever since this sensor problem keeps bugging me out. The brake system hold error keeps on displaying specially on a rainy days, winter season and not only that, the car suddenly stopped in the middle of thw highway while displaying collision error message although there is no collision. This is very dangerous and knowing that it can happen anytime while your are driving on a highway. I am very frustrated and this type of cars is not cheap and they gave as a junk, not safe for driving cars. And jus today, my honda pilot is not starting at all. The engine keeps cranking while showing brake system hold error, collision error messages and a lot more. I was able to use it last night and suddenly for no reason it stops working because of some errors that I do not have any idea what's going on. Please, I need this to be fix by them (Honda). This is not a safe care at all.
- Seat belts
Within 1 year of purchase, the seat belt sensor on the 2nd row passenger side began malfunctioning. My child who sat in the seat was properly buckled, but the sensor would intermittently indicate the child was unbuckled. This was repaired in October 2024 under warranty. Beginning in August 2026…
Within 1 year of purchase, the seat belt sensor on the 2nd row passenger side began malfunctioning. My child who sat in the seat was properly buckled, but the sensor would intermittently indicate the child was unbuckled. This was repaired in October 2024 under warranty. Beginning in August 2026, the same seat began exhibiting the same behavior again. I took the vehicle back to the Honda dealership where I purchased it, and they diagnosed the same issue. They attempted to charge me for the repair, but I pushed back that this should be covered given it has now failed twice and there is an active investigation into this issue. They repaired it at no cost to me. This is a safety issue in two ways, 1) The driver may get used to the car audibly indicating the seatbelt is disconnected and ignore it given it is faulty, the child may indeed have unbuckled and be in an unsafe position, 2) The driver may get distracted by the intermittent warnings and audible noises made by the car indicating the belt is unbuckled, when it is not. The vehicle or component was not inspected by anyone aside from the dealership. We have a recorded video from the dealership that shows the vehicle repair tech manipulating the seatbelt and causing the seatbelt alarm to go off. We also have documentation of the repair being made on two separate instances.
- Seat belts · Seats
I own a 2023 Honda Pilot equipped with second-row captain’s chairs that experiences intermittent false seat belt warnings. The right-side second-row seat triggers the audible chime and red/gray “unbuckled” icon on the driver information display even when the seat belt is fully and securely latched…
I own a 2023 Honda Pilot equipped with second-row captain’s chairs that experiences intermittent false seat belt warnings. The right-side second-row seat triggers the audible chime and red/gray “unbuckled” icon on the driver information display even when the seat belt is fully and securely latched; the warning is frequently activated by normal passenger weight shifting or movement. The same false unbuckled warnings also occur in the third-row seats. These symptoms match the conditions described in Honda Service Bulletin A26-027 and fall within the scope of NHTSA Preliminary Evaluation PE25017 concerning inaccurate rear passenger seat belt warning status (both false positives and false negatives) on 2023–2024 Honda Pilots. The repeated false alerts create driver distraction and risk of alert fatigue, which could lead occupants (including children) to be unrestrained without the driver realizing it. I request that this complaint be associated with PE25017 and that the investigation continue toward a potential recall or expanded remedy.
- Visibility/wiper
Vehicle was parked on street. My wife got in the vehicle and as she went to start the vehicle she heard a pop and looked behind her to see the rear glass had exploded.
- Electrical system · Service brakes · Steering
I own a 2023 Honda Pilot. On two separate occasions while the vehicle was being driven, the vehicle experienced multiple system warnings and a significant loss of steering assistance. The first incident occurred before July 16, 2026, at approximately 40,605 miles. While my wife was driving…
I own a 2023 Honda Pilot. On two separate occasions while the vehicle was being driven, the vehicle experienced multiple system warnings and a significant loss of steering assistance. The first incident occurred before July 16, 2026, at approximately 40,605 miles. While my wife was driving, multiple warning lights illuminated and the steering wheel suddenly became extremely stiff and difficult to turn, although the engine remained running. She was able to pull over, turn the vehicle off, and restart it. After the restart, the warning lights disappeared and the steering returned to normal. I brought the vehicle to John Eagle Honda of Dallas on July 16, 2026. The dealer's repair order documents: “CUSTOMER STATES MULTIPLE LIGHTS CAME ON WHILE DRIVING AND STEERING WHEEL GOT REALLY STIFF BUT VEHICLE WAS STILL RUNNING.” The dealer reported that it performed a battery check and charging-system test, found no stored diagnostic trouble codes, could not duplicate the condition during a test drive, and performed no repair. The problem occurred again on September 8, 2026, at approximately 42,511 miles while my wife was driving. Once again, the steering became extremely difficult to operate. During this second incident, my wife also reported that the brakes were not functioning normally. Multiple warning lights and system-failure messages appeared simultaneously. Photographs were taken of the instrument cluster before the condition cleared. One message specifically stated: “Electric power steering system problem. Steering assist not available. Do not drive.” Another stated: “AWD All wheel drive system problem. Only front wheels may be powered. See your dealer.” The instrument cluster also displayed additional warning indicators associated with other vehicle systems. This is particularly concerning because the failure has now occurred twice while the vehicle was being driven. Turning the vehicle off and restarting it has caused the symptoms and warnings to disappear.
- Forward collision avoidance › Adaptive cruise control · Lane departure › Warning · Steering
While driving to work this morning. Rate of speed under 45 mph with no apparent issues. Suddenly warning lights on the dash lit up and steering became difficult. Three separate information warnings: Lane Keeping assist problem, electric power steering problem, adaptive cruise control problem. I was…
While driving to work this morning. Rate of speed under 45 mph with no apparent issues. Suddenly warning lights on the dash lit up and steering became difficult. Three separate information warnings: Lane Keeping assist problem, electric power steering problem, adaptive cruise control problem. I was able to continue to drive the 3 miles to work. Had to use 2 hands and pull hard on the steering wheel to pull into the parking lot from the street. Actually had to stop the car, turn it off and restart it just to get into a parking space. Turned engine off twice, both times all warning lights came back on on the dash when I restarted the car. I only have 29,043 miles on this vehicle. It was unsettling to find myself in an unsafe situation today.
- Engine · Power train · Unknown or other
The engine required a short block replacement at approximately 40,000 miles. There was a severe knocking sound and the dealer diagnosed heavy scoring and abnormal wear present on the front bank cylinder walls. The result was excessive internal engine clearance and cylinder wall damage. Engine…
The engine required a short block replacement at approximately 40,000 miles. There was a severe knocking sound and the dealer diagnosed heavy scoring and abnormal wear present on the front bank cylinder walls. The result was excessive internal engine clearance and cylinder wall damage. Engine cylinder piston block holes were worn beyond spec. After 33 days the vehicle was returned and developed a growling/grinding noise when the AC was in operation and at lower speeds that followed the RPMs. Vehicle was returned to dealer and told sound was normal operation for this model and stated it was coming from AC Compressor. Independent shop verified 2 days later AC compressor was failing and possible metal contamination. AC compressor is backordered with no ETA. Advised to not use AC or Defroster to avoid seizing and causing serpentine belt to snap. Advised Honda Customer Care and assigned Case Manager who was made aware of knock and compressor failure and contacted dealer who stated vehicle could not be seen for 7 days due to being booked. Advised Case Manager of vehicle safety concern with internal engine failure damage and failing AC system and was denied emergency loaner or assistance and told it was all they could do. Vehicle now unsafe due to both with no timeline for fixing and known hazards due to severe engine failures and associated issues with main systems.
- Unknown or other
My Moonroof shade shattered all the way back, left(driver side) plastic went bad and it broke.
- Seat belts
The 2nd row passenger side seat belt buckle sensor begins to report "un-buckled" status that cannot be remediated by re-buckling the belt. Honda replaced the same belt buckle twice already for the same issue. First defect manifested and was corrected by Honda 18 months from purchase, the second one - manifested and corrected 17 months after first one. NHTSA bulletin 26-027 describes this exact issue in detail.
- Unknown or other
Known design defect under Special Coverage for some vehicles, but does not include my VIN for a 2020 Chevy Traverse. Full details are provided in the attachment, including photos of the broken exhaust weld bracket and costs incurred so far. Additional expenses are expected to be incurred in the…
Known design defect under Special Coverage for some vehicles, but does not include my VIN for a 2020 Chevy Traverse. Full details are provided in the attachment, including photos of the broken exhaust weld bracket and costs incurred so far. Additional expenses are expected to be incurred in the coming days when parts are available to prevent exhaust emissions from entering the vehicle during operation while doors and windows are closed, which is an issue caused by failure of the exhaust weld bracket.
- Seat belts · Seats
Rear 2nd row seats give false warning when the kids car seats are buckled but constantly give warning that seat belts are not buckled properly. Haven’t received any recall & dealer won’t fix the issue under warranty
- Seat belts
Left middle row seat belt sensor is indicating unbuckeled when it is buckled. Dealer is asking over $500 to repair. I hae also read about other sensor alerts on 2023 and 2024 for left side as well.
- Engine
Honda Part #80872-SN7-003 failed at 3years and 40,000 miles which Honda will not cover under warranty. This is a simple O-Ring for the AC line which has a life span of 10-15 years. Apparently this has been common on 2023-2025 Pilots and passports and thus should be a recall issue.
- Electrical system · Exterior lighting · Unknown or other
when driving our 2023 honda pilot we stopped at traffic light the car shut off would not restart our front doors would open and close our back doors would not operate back tale gate door would not operate we had no4 way blinkers no lights totally dead auto. we were in middle of four lanes…
when driving our 2023 honda pilot we stopped at traffic light the car shut off would not restart our front doors would open and close our back doors would not operate back tale gate door would not operate we had no4 way blinkers no lights totally dead auto. we were in middle of four lanes bumper to bumper traffic with no way to warn other drivers of our car break down. after short time a helpful driver pulled up behind us and used his auto to block us from traffic and used his 4 way flashers to warn other cars to go around us . police and tow showed up in appx 20 min. car was taken to WILLIAMS HONDA OF TRAVERS CITY MI.49685 they repaired car next day informed us battery shorted out when auto shut off activated at stop light. we had no indications of any issues with our vehicle it is 3 yr old with 40138 mi on it battery was out warrenty. williams installed newAGM100M BATT. our main safety issue is lack of 4 way warning or signal to other drivers.WE WERE LUCKY NO ONE REAR ENDED US AND WE DID NOT NEED BACK DOORS TO OPERATE . THANK YOU [XXX] AND [XXX] FROM SAULT STE. MARIE MI [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seat belts
Honda has a known issue where their Pilot’s seatbelt sensor stops working. I was the second vehicle this week to bring my car in because the belt dings incessantly even though the seatbelt is secured. This can prevent the airbag from deploying while a passenger is in the seat. I’m being charged for the repair and feel that it should be covered as it’s a safety issue.
- Unknown or other
My husband was driving our family of 6 to [XXX] from the [XXX] area. We were on the highway in [XXX] when we heard a loud pop and the sunroof had randomly exploded. There's a thin cloth like screen between the glass and the inside of the vehicle. Luckily that screen was not open, otherwise, we…
My husband was driving our family of 6 to [XXX] from the [XXX] area. We were on the highway in [XXX] when we heard a loud pop and the sunroof had randomly exploded. There's a thin cloth like screen between the glass and the inside of the vehicle. Luckily that screen was not open, otherwise, we would've have been cut up by the glass shards coming down. We arrived at our destination in Florida and took pictures of the broken sunroof. I called our insurance to file a claim. I also called American Honda and made filed a case. I was told to take it to the dealership and see if our extended warrantee would cover it. MPP denied the claim. This is very dangerous to have a random sunroof explode out of nowhere. Someone needs to take responsibility for this before people get hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seat belts
The second row passenger side seat belt continues to give an alert that there is a rider but the belt is not buckled, even though the belt is buckled. The wire running alongside the belt latch can be jiggled to get the alert to stop. Then the alert restarts. Sometimes the alert continues to…
The second row passenger side seat belt continues to give an alert that there is a rider but the belt is not buckled, even though the belt is buckled. The wire running alongside the belt latch can be jiggled to get the alert to stop. Then the alert restarts. Sometimes the alert continues to trigger several times over. Sometimes there will be no alert for several minutes. A local auto shop looked at the seatbelt and said there is a mechanism that is supposed to slide and catch when the belt is buckled. That mechanism is no longer catching. The problem started March 2026. There has not been a safety incident to date.
- Engine · Power train · Unknown or other
Vehicle had an engine fire yesterday. Inner cv boot is burned. Luckily fire was put out quickly with a fire extinguisher.
- Forward collision avoidance › Adaptive cruise control › Software
The contact owns a 2023 Honda Pilot. The contact stated that while driving with the adaptive cruise control activated, the cruise control became inoperative after being used for a while. The message "Clean Radar Sensor" was displayed on the instrument panel. The failure had occurred on several…
The contact owns a 2023 Honda Pilot. The contact stated that while driving with the adaptive cruise control activated, the cruise control became inoperative after being used for a while. The message "Clean Radar Sensor" was displayed on the instrument panel. The failure had occurred on several occasions. The contact stated that after the vehicle was turned off and restarted, the adaptive cruise control returned to normal operation. The vehicle was taken to a dealer, where it was diagnosed that the front radar needed to be realigned and the vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer, where it was diagnosed that the front radar unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Inaccurate Rear Passenger Seat Belt Warning Status
On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25-017 to investigate allegations of inaccurate rear seat belt warning status indicators. These allegations concern both false positive and false negative status indications in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by…
On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25-017 to investigate allegations of inaccurate rear seat belt warning status indicators. These allegations concern both false positive and false negative status indications in model year (MY) 2023-2024 Honda Pilot vehicles manufactured by American Honda Motor Co. (Honda). A false negative occurs when the occupant’s seat belt is latched and the warning light illuminates, indicating the occupant is not belted. A false positive occurs when the occupant’s seat belt is not latched yet no warning is provided to the driver of this unlatched condition. ODI’s data analysis revealed that nearly all complaints involved false negative alerts. Regardless of the type of failure, there is no effect on the performance of the rear seat belts or on occupant protection during collisions. ODI is closing this Preliminary Evaluation. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop…
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011793Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 11011788Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11010679Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 11010674Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11010555Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11010119Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11010115Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 11010114Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a high-pitched noise coming from the front HVAC system when on the high fan setting. The high-pitched noise can be described as a whine. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
- 11009174Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11007887Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11006244Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11005733Service Bulletin - Drivers are experiencing screeching, squeaking, rubbing, or scraping from the rear wheel area due to rocks are getting caught between the rear brake disk and splash guard.
- 11005269Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11004269Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11002718Service Bulletin - A pop noise in the left-rear third row seat area can occur when driving down rough roads or turning due to improper welds on the third row seat crossmember.
- 11002698Service Bulletin - Rocks are getting caught between the rear brake disk and splash guard resulting in screeching, squeaking, rubbing, or scraping from the rear wheel area.
- 11000713Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11000281Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 11000279Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Civic 2.0Ls, 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11000149Owner Notification Letter - The Honda Genuine Accessory trailer hitch towing capacity information label is incorrect for some 2023 Pilot 2WD vehicles.
- 11000142Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Hondas Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customers driving patterns, they may not drive in the fashion needed to operate the VTEC (EGR/VVT) that only operates above 5,350 rpm to run the OBD monitoring. Therefore, the EGR/VVT OBD monitor group readiness status is not set to Complete when the customer presents their vehicle to a Smog Check station for inspection.
- 11000138Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Civic 2.0Ls, 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11000133Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 10253304Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 10253301Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10253296Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the drivers or front passengers door. Customers may also have a complaint of drivers side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10252475Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the drivers or front passengers door. Customers may also have a complaint of drivers side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10252474Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
- 10252467Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10252075Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of a broken sunroof deflector. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10246402Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the drivers or front passengers door. Customers may also have a complaint of the drivers side mirror controls being inop for either the drivers or passengers side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10246396Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10245273Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the drivers or front passengers door. Customers may also have a complaint of the drivers side mirror controls being inop for either the drivers or passengers side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10245268Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10244660Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10244295Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the drivers or front passengers door. Customers may also have a complaint of the drivers side mirror controls being inop for either the drivers or passengers side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10244252Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
- 10244187Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in unlock setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10244185Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the drivers or front passengers door. Customers may also have a complaint of the drivers side mirror controls being inop for either the drivers or passengers side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
- 10243736Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Every Honda Pilot model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.