2019 Honda Pilot
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Honda › Pilot › 2019
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2019 Honda Pilot. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
13 recalls name the 2019 Honda Pilot. Newest first.
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio…
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX…
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor…
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump…
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally…
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection"…
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may…
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
While driving my 2019 Honda Pilot at highway speeds 70 mph, the dashboard suddenly displayed a severe safety warning stating "Transmission Temp Too Hot." There was no prior warning, mechanical symptom, or heavy cargo towing to cause this. The sudden warning forced me to immediately navigate across multiple lanes of fast-moving traffic to pull onto the shoulder of the highway, creating an immediate and dangerous crash hazard. This is a severe mechanical failure that occurs without reason under standard driving conditions, heavily compromising vehicle reliability and occupant safety on the highway. The vehicle has been exclusively and regularly maintained at an authorized Honda dealership according to all factory recommendations. The sudden transmission overheating and subsequent safety hazard occurred despite flawless maintenance compliance, proving this is a severe manufacturing or chemical fluid defect and not a case of owner neglect.
I opened case #XXX with Honda Motor Co. regarding a fuel-injector issue with my 2019 Honda Pilot AWD. At approximately 32,725 miles, the check-engine light came on. A diagnostic scan displayed code P219A, which was later confirmed by an authorized Honda dealer in [XXX]. Based on my understanding, Honda Technical Service Bulletin (TSB) 21-010 addresses this issue in 2018–2019 Honda Pilot vehicles. However, both Honda Motor Co. and the dealer denied coverage, stating that my vehicle’s VIN is not included under the bulletin. The dealer initially told me there was a 99% chance the repair would be covered, but the following morning I was informed that my VIN did not qualify. Honda also declined to cover the repair as a goodwill adjustment. Instead, Honda offered approximately $400 toward the repair cost without acknowledging that the underlying problem was a Honda-related defect. I declined the offer because I believe Honda should accept responsibility for the issue and cover the full cost of the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Due to the failure of the U 3000–49 Integrated driver sport system Multipurpose camera unit millimeter Wave radar, internal electronic failure there was a near miss when a vehicle Crossed over in front of me at a close proximity. The vehicle has been inspected by the dealership and the U 3000–49 code appeared as a permanent malfunction on the front camera
The contact owns a 2019 Honda Pilot. The contact stated that while operating the vehicle, the message "Collision Migration Failure" remained displayed. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the front windshield camera needed to be replaced. The failure mileage was 103,000.
Car stalled when engine auto idle was engaged after stopping at a stop light. This problem was “fixed” in May 2026 but had started occurring again.
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
My 2019 Honda pilot started running bad out of no where one day when I turned it on. It had all these codes all of a sudden P0304 P0305 P0306 P0300 P0430 P219B All of these codes are associated with a bulletin on Honda for an extended warranty for 2019 Pilots all makes up to 10yr/150k miles for a fuel injection issue. I took it to Honda and they confirmed that my vehicle has the bad fuel injectors and all those codes that were associated with the bulletin. I tried to go through Honda to get a goodwill for coverage since my Vin is not showing coverage even though my year make and model are. Honda denied my request saying my vin wasn’t covered and because of me being the second owner, the service history and miles. My vehicle has no other issues and should be covered as it’s exactly the codes and issue covered under this.
Vehicle developed a rod knock. Confirmed by a certified automotive technician. The noise is most prevalent between 2200 rpm and up. Upon further research have found that this engine and vehicle are under investigation for my exact issue. The vehicle needs a new engine. In the process now acquiring a new engine to install into vehicle. No check engine light at this time. This is a safety risk and if the engine fails my family will be stranded or it could cause an accident. Have spoken with the local honda dealers service manager. He did confirm that this issue is prevalent in these models and that Honda is refusing to cover it at this point.
The windshield camera stopped working for no reason. Now I’m getting multiple warnings on my dashboard as most of the safety features stopped working when the camera failed. I’ve only owned this vehicle for 7 years. The dealer said that i will need to spend $2k plus to have it replaced and installed. Dealer said it is a common issue. I feel like this is a defect to the camera and it should be recalled. It is unfair for the consumer to spend that amount of money to fix a vehicle part that i expect to be of high quality and fully tested by the manufacturer. These safety features should be available and working to help keep us safe on the road because we paid for them when we purchased the vehicle. I’ve read online that there are a lot of people affected by this issue. I’m hoping that Honda will do something about this.
Traveling on 295 getting off onto Route 6 West, when suddenly the engine stopped working and miraculously I was able to get to the side of the road into the breakdown lane. The vehicle was towed by AAA to a garage. When the mechanic was able to get it started, it sounded like something was clanking around in the engine. He states it appears a rod broke inside the engine. And now I have to put a brand new engine into it or get rid of it.
The contact owns a 2019 Honda Pilot. The contact stated that while accelerating up to 40 MPH, the engine stuttered. The tachometer gauge fluctuated, matching the sounds coming from the engine. The contact associated the failure with TSB: 23-078. The manufacturer was notified of the failure. The failure mileage was 89,000.
Took Pilot to Reilly's for FREE diagnostic reading. Showed misfires in cylinders 4 & 5 & random misfires. Then took to Son's Honda and PAID for the same diagnostic readings which were the same. The Pilot drives in a "limp mode" due to the issue. This issue is a known Honda issue for this year and make model. They have granted some Pilots an extended warranty to resolve the known issues. They say mine doesn't qualify even though it is the exact same issue. Defects with their fuel injector system. A secondary issue is the Transmission. We were traveling 2 hours away on the highway when we got a warning to pull over. Our Transmission fluid was too hot. This is another issue I have found to be a common problem with the 2019 Honda Pilot's and their redesign transmission system.
Having strong raw gas smell when the driver pressing the break to stop from running
My car started showing dash indicators for problems with Collision Mitigation Braking (CMBS), Lane Keeping Assist (LKAS), Adaptive Cruise Control (ACC), Road Departure Mitigation (RDM), and other driver‑assist functions. I took my car to the dealership and was notified there was an issue with the electrical for the front camera and it needs to be replaced. I was quoted for over $2000 to fix this issue. After some research, it appears this is a known issue and has affected several others and there is currently a class action lawsuit regarding the issue. U3000‑49 is a safety issue because the failed camera disables multiple collision‑avoidance and lane‑keeping systems, removing automated protections that help prevent accidents.
Auto Start / Stop for the engine when coming to a stop at idle. We cannot replicate the situation over and over, but it has happened numerous times. If the auto start stop feature is allowed to function and the vehicle motor turns off at a stop sign or a stop light, it sometimes does not turn back on when you let off the brake and push the accelerator. This puts us in a very dangerous situation at intersections with a stalled out car. It sometimes takes several minutes to restart the car, all the while (my wife usually drives this car) she is panicking while cars honk and swerve around her disabled car. Honda dealer has been less than helpful stating they cannot do anything unless they can replicate it in the shop. Most recent incident happened today while my wife was driving to work.
The motor is misfiring on cylinder 5 due to faulty engine components. The vehicle is available for inspection on request. My safety and children’s are at risk as the cabin fills up with raw fuel fumes and makes you feel dizzy. It is also a huge safety risk that I have a failed motor and not one sensor or computer component came up to warn on the dashboard(aka engine light). The problem was brought to two different Honda dealers and the second one confirmed all this is true and faulty due to the manufacturers. No it hasn’t been inspected because we can’t get corporate to take us seriously or call us back in the right department. There were no warning lights on and it first appeared since the injectors were replaced.
VEHICLE: 2019 Honda Pilot EX VIN: [XXX] CURRENT MILEAGE: 77,000 miles COMPLAINT DESCRIPTION: I am filing a critical safety complaint regarding a catastrophic transmission failure that actively disables my vehicle's advanced driver-assist and automated safety systems while driving, creating a severe crash hazard. At approximately 36,085 miles, the vehicle experienced a severe torque converter judder. The dealership performed an 11-quart transmission fluid service. Immediately following this service, the vehicle began suffering from unpredictable, cascading dashboard warning lights that completely disable the vehicle's automated safety braking, forward-facing camera suites, and vehicle stability systems. The dealership repeatedly misdiagnosed this powertrain fault as a camera/sensor issue, charging me out-of-pocket for a front multipurpose camera replacement that did not resolve the issue. At 77,000 miles, the transmission suffered a complete failure. A diagnostic tear-down confirmed a stuck solenoid valve and destructive metal shards circulating throughout the transmission and fluid lines. The primary safety hazard is that the mechanical failure of the powertrain and torque converter actively sends erratic data to the vehicle's central computer, instantly shutting down the automatic emergency braking system, lane-keep assist, and forward collision warnings while the vehicle is in motion on public roads. This forces the driver to operate without critical automated safety features unexpectedly. Honda has issued an extended warranty for transmission judder on certain 2019 Pilots ([XXX]), but claims my specific VIN is excluded despite experiencing the exact same catastrophic mechanical and electronic safety failure. I request an investigation into this safety-disabling defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda Pilot. The contact stated that while driving, the vehicle experienced an intermittent catalytic converter warning light that turned on and off on the instrument panel. The contact referenced Technical Service Bulletin: 21-010; however, the vehicle was not included in the TSB. The manufacturer was notified of the failure. The dealer confirmed the failure and stated that the vehicle was not included in the TSB. The vehicle was scheduled for the repair. The failure mileage was approximately 50,000.
Fuel injectors problems and fuel pump located under the engine
Nhtsa action # pe25008 2019 honda pilot AWD experiencing loud ticking noises from egine bay 3,OOO mile oil changes at dealer since bought new ruling out neglegt valves recently adjustedand timing componentsreplaced at 60,ooo miles including leaking idler arm
Honda DTC U3000-49 Internal Electronic Failure of the Multipurpose Camera. Ran into an issue where most if not all system modules began flashing warnings in the instrument cluster. The last time this happened, we found our original factory Honda battery to have finally failed. We replaced the battery 6 months ago, thus it's basically new. Naturally we thought possibly that something happened to the battery again, so we brought it back to Goodyear, and they ran tests. Alternator charging system was good, and so was the battery. They reset the system, and all of the warning lights went away for about 5 minutes. After idling for about 5 minutes, all of the random warning lights came back on the instrument cluster. Since the system was reset, the only thing that was flagged after pulling the codes post-reset was U3000-49, which after some research appears to be somewhat common. I talked to my local Honda dealer and they said the cost to fix this is in the mid to high $2000 range. I had to pay Goodyear $67.98 due to the fault not being with their installed battery, and they let the car go saying they couldn't do anything, so I contacted Honda.
The component that has failed or malfunctioned is the A/C Compressor Shaft Seal. It is available for inspection upon request. During a heat wave in Southern California, the ambient temperature failed to lower inside the vehicle's cabin. Causing potential heat stress-related injuries if prolonged. It has been documented under Technical Service Bulletin 23-050 for Honda vehicles. The component was inspected by a Honda Service Center. No warning lamps or messages appeared. Symptoms of the problem only came to light during a heat wave advisory in Southern California.
Vehicle running rough and emissions light came on. dealer analyzed and found error code p0430. all fuel injectors replaced at cost of $1,097.53 when vehicle had only 76,890 miles.
Problem lights say systems are working.
I have issues with my 2019 honda pilot front windshield camera. when the front-facing camera malfunctions, it simultaneously shuts down multiple Honda Sensing driver-assistance systems. The front sensor camera mounted behind the windshield fails or glitches, causing simultaneous failures in adaptive cruise control, automatic emergency braking, forward collision warning, and lane-keeping assist. The failure triggers a cascade of multiple warning messages (such as "adaptive cruise control problem" or "road departure mitigation system problem") i want Honda to repair it under recall.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751. Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation. ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation. NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.