2010 Keystone Cougar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Cougar › 2010
These records cover every 2010 Keystone Cougar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2010 Keystone Cougar. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Risk and remedy
Risk
Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Remedy
Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
Keystone IS recalling certain model year 2010-2011 cougar, laredo and outback travel trailers equipped with lippert component hitch couplers for lack of indentation on the forward edge of the coupler.
Risk and remedy
Risk
If the coupler IS lacking the indent it will lead to an increased risk of trailer separation from the hitch ball while towing resulting in property damage and/or vehicle crash.
Remedy
Owners are asked to inspect the hitch coupler for the correct stamping. if the hitch coupler IS not formed correctly arrangements will be made to replace it free of charge. the safety recall began on january 24, 2011. owners may contact keystone customer service at 1-866-425-4369.
Keystone IS recalling certain model year 2008-2010 cougar and laredo trailers and fifth wheel vehicles. these vehicles have experienced a limited number of failures with its spare tire carriers in particular, the spare tire carriers, when combined with a 16" spare tire and when installed on the bumper of a slide out bike/storage rack, may break or crack…
Risk and remedy
Risk
If the tire carrier fails causing the tire to come loose, there IS an increased risk of personal injury and property damage.
Remedy
The remedy IS to replace the spare tire carrier with a new spare tire carrier free of charge. the safety recall began onmarch 8, 2010. owners may contact keystone at 1-866-425-4369.
Owner complaints
10 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Structure · Trailer hitches › Fifth wheel assembly · Unknown or other
Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang…
Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continued driving. The whole overhang portion would have fallen on top of our truck and caused a wreck. Opened a case file with Keystone about the upper deck frame flex failure. They did not offer any assistance due to the age of the trailer. Adam Hahn with NW Bearing & Brake Mobil RV in Tucson was able to diagnose the problem for us. The 5th wheel can no longer be towed now.
- Tires
We had three blow outs on our trailer tires during a trip this fall. the three blow outs occurred on three different dates. the tires are cooper omni st 235/80r16. the first blow out occurred 8/21/2015 on I-470 just past the denver airport. this blow out caused damage to the trailer on the…
We had three blow outs on our trailer tires during a trip this fall. the three blow outs occurred on three different dates. the tires are cooper omni st 235/80r16. the first blow out occurred 8/21/2015 on I-470 just past the denver airport. this blow out caused damage to the trailer on the passenger side of the vehicle. the second blow out occurred somewhere northeast of santa fe, nm on I-25. this blow out was on the driver's side of the vehicle. this blow out also caused damage to the trailer. the third blow out occurred approximately one mile west of the arkansas border on highway 412. again, this caused damage to the passenger side of the trailer. these tires had less than 7,000 miles on them. the tires were purchased in late december 2012.
- Tires
TL* the contact owns a 2010 keystone cougar with towmaster tires, size: 235/80r/16e. The contact stated that while driving 55 mph, the rear driver, passenger and front passenger tire blew without warning. The failure occurred on three separate occasions within a one month period. The tires were…
TL* the contact owns a 2010 keystone cougar with towmaster tires, size: 235/80r/16e. The contact stated that while driving 55 mph, the rear driver, passenger and front passenger tire blew without warning. The failure occurred on three separate occasions within a one month period. The tires were replaced and the manufacturer was notified. The vin was not available. The approximate failure mileage was 2,500. The dot number was not available.
- Equipment · Structure · Tires
TL* the contact owns a 2010 keystone cougar rv. The contact stated that the rear bumper separated from the frame of the vehicle. The manufacturer was contacted and advised that the vehicle was not included in nhtsa campaign ID number: 12v355000 (structure:body:bumpers). The rv was not repaired. the failure and current mileage was 3,000. updated 01/30/13*lj pictures received. 01/31/13
- Structure › Body
TL* the contact owns a 2002 GMC sierra. The vehicle was hitched to a 2010 keystone cougar fifth wheel trailer. The contact inspected the vehicle and noticed that the front end of the frame was fractured in two places near the main hitch area. The vehicle had not been repaired. The manufacturer was not notified of the problem. The vehicle did not calculate mileage.
- Equipment › Recreational vehicle/trailer
Consumer states one year ago they purchased a 2010 keystone cougar xlite 26sab fifth wheel. Consumer states problems with carbon monoxide detector *tgw the consumer stated the carbon monoxide detector was not displaying a green light. After removing it, the consumer discovered it was not battery…
Consumer states one year ago they purchased a 2010 keystone cougar xlite 26sab fifth wheel. Consumer states problems with carbon monoxide detector *tgw the consumer stated the carbon monoxide detector was not displaying a green light. After removing it, the consumer discovered it was not battery operated, but rather hard wired. The wires were not connected to anything. the screws to the drawers were not long enough and the slides had no support. the cabinet doors under the sink came completely off, due to the screws not being properly secured. the door and surrounding frame came off and it was discovered it was kept in place with staples and not screws. another motorist alerted the consumer that the bumper had come loose from the back of the trailer and the spare tire was dragging on the road. A repair shop re-welded the bumper using metal L'S to hold it in place. *Jb
- Structure › Frame and members
TL* the contact owns a 2010 keystone cougar trailer322qbs. The contact stated that the welding in the fifth wheel area failed, causing the fifth wheel pin to fracture. The fifth wheel then separate from the frame as well as the bolts in the bed and kitchen area. the trailer was taken to the dealer…
TL* the contact owns a 2010 keystone cougar trailer322qbs. The contact stated that the welding in the fifth wheel area failed, causing the fifth wheel pin to fracture. The fifth wheel then separate from the frame as well as the bolts in the bed and kitchen area. the trailer was taken to the dealer who inspected and found a defected welding that caused the fifth wheel pin and bolts to fail. The trailer was not repaired. The trailer did not have a mileage to be report.
- Wheels
Driving down I-5 the weld between the interior part of the wheel rim and the exterior part of the rim broke. our 5TH wheel trailer IS a 2010, but notice that a recall has been made on some of the 2011 keystone trailers. [bowman fixed consumer comment:" this IS a keystone cougar, not what IS shown under the description on page 3"]. *Tr
- Structure · Trailer hitches
Tl*the contact owns a 2010 keystone cougar light weight fifth wheel travel trailer. While driving 65 mph the trailer hitch caused the spare tire to fall off due to the its weight and the way it was welded onto the rv. The manufacturer was contacted and informed him to take it to a repair shop and…
Tl*the contact owns a 2010 keystone cougar light weight fifth wheel travel trailer. While driving 65 mph the trailer hitch caused the spare tire to fall off due to the its weight and the way it was welded onto the rv. The manufacturer was contacted and informed him to take it to a repair shop and have it inspected. The failure mileage was 2,000. updated 02/10/11 *bf the rear bumper cracked at the welds causing rear bumper with the spare tire mount to fold down and drag on the highway. updated 05/06/11
- Tires
2010 keystone cougar fifth wheel camper had a blowout on the left rear tire. driver lost control and the vehicle and trailer overturned onto the roadway. *bf (ohio traffic crash report #10-0364-89)*jb
Every Keystone Cougar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.