2015 Keystone Cougar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Cougar › 2015
These records cover every 2015 Keystone Cougar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2015 Keystone Cougar. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the…
Risk and remedy
Risk
If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy
Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under Associated…
Risk and remedy
Risk
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
Owner complaints
5 complaints
What owners report most
Latest complaints
- Suspension · Wheels
Only event so far, a properly inflated tire had the tread come off the casing at about 7000 miles at 60 mph. I replaced the oem load range 'd' tires with load range 'e' tires.these oem tires at 2540# give a scant 160# safety margin. in july while doing maintenance for a 1500 mile trip I read the…
Only event so far, a properly inflated tire had the tread come off the casing at about 7000 miles at 60 mph. I replaced the oem load range 'd' tires with load range 'e' tires.these oem tires at 2540# give a scant 160# safety margin. in july while doing maintenance for a 1500 mile trip I read the axle tags so I could obtain the correct seals for the hub bearings. the axles are rated 4400# each times 2 IS 8800#. the gvw rating for the trailer IS 10,000#. so if this 5TH wheel IS traveling fully loaded it IS 1200# over the capacity of the installed axles. I am a certified auto technician, I find this unsafe, especially with the large hills here in north carolina.
- Unknown or other
I have a 2015 keystone cougar fifth wheel trailer and had a failure of the spare tire carrier that IS mounted to the bumper of a pull out bike/storage tray. the spare tire carrier broke off and the tire could have caused terrible danger to another vehicle, but fortunately that did not occur. I…
I have a 2015 keystone cougar fifth wheel trailer and had a failure of the spare tire carrier that IS mounted to the bumper of a pull out bike/storage tray. the spare tire carrier broke off and the tire could have caused terrible danger to another vehicle, but fortunately that did not occur. I got no response from keystone or guidance on how to resolve the issue. I see that there was a recall in 2/25/10 for the same issue on keystone fifth wheels. how does this keep happening. I am unsure how to mount the spare tire safely now and keystone will not help. I am concerned if I buy another carrier and place it back on the bumper the same thing will eventually happen again and it could kill someone on the road if it came off. thanks for your attention.
- Electrical system · Service brakes
From the time I left the dealer lot, I never had brakes that worked properly. Increasing the output from the brake controller didn't help. The brakes would over heat and never felt that I had enough brake to stop the trailer/truck. Had the brakes checked by several rv dealers which led to an adjust…
From the time I left the dealer lot, I never had brakes that worked properly. Increasing the output from the brake controller didn't help. The brakes would over heat and never felt that I had enough brake to stop the trailer/truck. Had the brakes checked by several rv dealers which led to an adjust only. recent trip caused "hot" brakes/wheels and brake smell. went to a facility that specializes in rv repair and told them to tear the system apart and fix the problem. they found not enough voltage at brakes. further investigation found excessive length and small gage wire installed by manufacturer. not enough current going to brakes. keystone installed 14 gage wire and it should have been 12 gage.
- Unknown or other
The spare tire holder mounted on the rear bumper broke while traveling on the interstate at 70 mph in heavy traffic. We were shocked to see how light it was made after it broke. No injuries happen but this could have easily turned out differently. We did not find our spare tire.
- Suspension
TL* the contact owns a 2015 keystone cougar fifth wheel. While driving 60 mph, the hanger that held the driver side spring detached. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10097666This communication IS the owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.
- 10097665This communication IS informing dealership service departments of owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.
- 10097619This owner notification 14-215 involves units with the octagon correct track cam plate manufactured out of specification. If the hanger has the defect part and the involved component has been adjusted from the original manufacturing setting, it may allow excessive suspension movement possibly causing abnormal wear of the suspension components or tires. The component, as installed and not having been adjusted, poses no safety problem and should be inspected for the condition and replaced allowing adjustment in the future should it be required.
- 10058095Keystone rv company: campaign being conducted on certain 2015 keystone travel trailers and fifth whels.
Every Keystone Cougar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.