2012 Keystone Cougar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Cougar › 2012
These records cover every 2012 Keystone Cougar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2012 Keystone Cougar. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Risk and remedy
Risk
Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Remedy
Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
Owner complaints
5 complaints
What owners report most
Latest complaints
- Structure › Body · Tires › Temporary/emergency spare tire
TL* the contact owns a 2012 keystone cougar rv. The contact stated that the spare tire was bolted to the rear bumper and was too heavy, which caused the bumper to detach from the vehicle. The vehicle was taken to anthem rv and boats (44019 n black canyon hwy, new river, az 85087, (623) 465-7331)…
TL* the contact owns a 2012 keystone cougar rv. The contact stated that the spare tire was bolted to the rear bumper and was too heavy, which caused the bumper to detach from the vehicle. The vehicle was taken to anthem rv and boats (44019 n black canyon hwy, new river, az 85087, (623) 465-7331) who stated that the vehicle could not be repaired. The dealer took several pictures and emailed them to the keystone manufacturer who offered limited assistance. The contact was informed that he would have to pay for most of the repairs. The contact searched online and found nhtsa campaign number: 12v355000 (structure, tires, equipment) for his vehicle. *Tt carfax cannot process this request. *Jb
- Structure › Body
Back bumper welds breaking with a spare wheel mounted there.
- Structure › Body · Suspension
TL* the contact owns a 2012 keystone cougar. The contact stated that while driving approximately 20 mph, the rear driver's side corner panel detached from the vehicle. the contact noticed that the rear driver side axle was severely damaged. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 1,200.
- Suspension
TL* the contact owns a 2012 keystone cougar fifth wheel. The contact stated while driving various speeds the front driver's side leaf spring fractured. The vehicle was towed to an authorized dealer where one leaf spring out the four was replaced. The manufacturer was not notified of the failure.…
TL* the contact owns a 2012 keystone cougar fifth wheel. The contact stated while driving various speeds the front driver's side leaf spring fractured. The vehicle was towed to an authorized dealer where one leaf spring out the four was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 300. updated 7/31/13 *cn the consumer stated while towing the rv at highway speed, the left front leaf spring broke and caused the axle to break as well. Updated 08/06/13
- Electrical system · Service brakes · Wheels
The electric brake wiring that connects the coach body to the front axle was rubbing on the inside sidewall of the lf tire of the trailer. it has rubbed a polished groove in the sidewall of the tire. the wiring connecting the rear axle to the coach was rubbing on the interior surface of the lr…
The electric brake wiring that connects the coach body to the front axle was rubbing on the inside sidewall of the lf tire of the trailer. it has rubbed a polished groove in the sidewall of the tire. the wiring connecting the rear axle to the coach was rubbing on the interior surface of the lr wheel. I secured the wiring away from the tire and wheel and returned the fifth wheel to the dealer where I purchased it. keystone rv's attitude surprises me, they claim that the wire couldn't have been rubbing on the tire and wheel, because the wire would have been instantly ripped off. I have pictures to prove the wiring job was inadequate and shoddy. this issue can't be an isolated incident. I feel that keystone needs to have it's dealers inspect all trailer brake wiring. if the wires had been torn loose or shorted out, my 9,000 pound fifth wheel would have become a giant weight pushing me down hills! this IS a clear safety issue. please let me know if you want my pictures forwarded to you. thank you! *tr updated 09/26/12*lj
Every Keystone Cougar model year
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