2014 Keystone Cougar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Cougar › 2014
These records cover every 2014 Keystone Cougar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2014 Keystone Cougar. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
Risk and remedy
Risk
A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall began on April 17, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.
Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.
Risk and remedy
Risk
With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may…
Risk and remedy
Risk
If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Remedy
Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Structure › Body · Unknown or other
Was driving on 10 freeway in california was motioned by a passing car that we had a problem with spare tire on the back of our rv fifthwheel. When we pulled over the spare tire was nearly on the ground. The bumper which holds the spare tire had basically ripped and was peeling away( from the welds…
Was driving on 10 freeway in california was motioned by a passing car that we had a problem with spare tire on the back of our rv fifthwheel. When we pulled over the spare tire was nearly on the ground. The bumper which holds the spare tire had basically ripped and was peeling away( from the welds )and was just barely holding on. When we bought the fifthwheel (brand new, not used) we did not add or change anything. We found recalls on this exact thing,but when notifing keystone all they would say was it was out of warranty and recall not good on our year. I asked several times for someone higher up to talk to but was not given any information. This bicycle rack/ bumper was installed by factory and was recalled on 2008,2010,2012 models. This could have caused a major accident on a very buisy freeway and keystone IS not interested in helping with this problem
- Electrical system · Exterior lighting · Service brakes
The electric brakes have a very flimsy connection behind each brake plate. a very small wire IS exposed to the elements. in our case, something broke the wire and the brakes failed. keystone had their dealer repair the wire to its original flimsy state. a few months ago the trailer brakes…
The electric brakes have a very flimsy connection behind each brake plate. a very small wire IS exposed to the elements. in our case, something broke the wire and the brakes failed. keystone had their dealer repair the wire to its original flimsy state. a few months ago the trailer brakes were irratic (unreliable). I took the trailer to repair facility. in searching for the problem, they discovered that the rubber gasket on all four inner grease seals were severely damaged because they were undersized. if the grease isn't contained in the bearings, eventually the wheels will fall off. Pictures are attached. the heat in the interior lights has always been of concern. Pictures of a partially melted light bulb and lenses are attached. various articles say glass will melt at 900F isn't a 900F a fire hazard. I replaced the bulbs with led's which was a simple process. I wrote to the president of keystone. he said the director of owner relations call me; she the conditions I reported were normal and that keystone wouldn't participate in fixing these issues nor reimburse me for fixing these problems.
- Equipment
TL* the contact owns a 2014 keystone cougar rv. While driving 65 mph, the awning motor detached. The rv was taken to an rv dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. updated 08/17/16*lj the consumer was informed there was a recall. However, his unit was not included. Updated 08/22/16.*jb
- Exterior lighting
We have a 2014 cougar fifth wheel- model 29ret the heat in the interior lights has always been of concern. so, I ordered led replacements for the 921 bulbs your installed. upon inspection (see pictures) you'll see that some of the original 921 bulbs are disfigured because of the…
We have a 2014 cougar fifth wheel- model 29ret the heat in the interior lights has always been of concern. so, I ordered led replacements for the 921 bulbs your installed. upon inspection (see pictures) you'll see that some of the original 921 bulbs are disfigured because of the excessive heat and one of the lenses has been deformed. it has to take a lot of heat to melt a light bulb. this has to be a fire hazard.
Every Keystone Cougar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.