2002 Land Rover Range Rover
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Land Rover › Range Rover › 2002
These records cover every 2002 Land Rover Range Rover. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
14 complaints
What owners report most
Latest complaints
- Steering · Suspension
While driving at 60 mph on the maryland 495 beltway (highway) my vehicle (steering wheel, body of vehicle, myself, etc.) just started shaking violently and extremely hard to control. I was horrified and at the same time I had to look out for other vehicles on all sides while I slowed down to 45…
While driving at 60 mph on the maryland 495 beltway (highway) my vehicle (steering wheel, body of vehicle, myself, etc.) just started shaking violently and extremely hard to control. I was horrified and at the same time I had to look out for other vehicles on all sides while I slowed down to 45 mph. now, down the road and with very light traffic near, I started increasing my speed to 55-60 to see what was wrong and around 60 mph the violent shaking started. I reduced the speed to 45 mph. While trying to diagnose, I started to increase my speed and at 55 mph I hit a bump in the road and it started shaking violently again. I've taken my vehicle to the rr dealer several times for service and explained the problem at those speeds and was told, I just needed an alignment. needless to say that was not solution. I conducted research online and saw that there were other rr folks with the same complaint. following their lead, I purchased and replaced the drag link and track rod & stabilizer shock. just a temporary fix, because I have the same violent shaking problem at 55-60 mph and going over bumps at that speed. Most of my driving IS through city streets and not on the maryland 495 beltway. It's been close to 2 years and I no longer take the beltway because I have to drive in the slow lane and set my cruise control at 50 to avoid the violent shaking. Nobody at either rr dealer I called or visited seems to know what the problem IS. I hope this issue can be reviewed asap. thank you for your time and attention! *tr
- Power train
Driving on the freeway going about 55 mph the car started shaking I almost hit a car and could have drove off the side of the freeway as I lost control of the vehicle I was so scared there was no warning. I'm still having chest pains from this incident this morning. I had to pay over 100.00 just to have it towed back home. not sure how I'm going to pay for it and don't know what to do now. *tr
- Power train › Driveline
Front diff failure. *tr
- Power train › Automatic transmission › Torque converter
Pulled up at traffic lights, on green went to pull away, drive would not engage. Selected neutral then drive to hear loud grinding noise. Selected neutral again and called wrecker to recover. Land rover dealer reported mis-alignment of front differential, causing front diff splines to fail. Repair costs $1,000. *tr
- Power train › Driveline › Differential unit
Tl*the contact owns a 2002 land rover range rover. while driving 65 mph, the gear shaft began making a loud noise and the vehicle shut off. the contact was able to pull over, but the vehicle would not remain in park. the vehicle was towed to the dealer and they stated that the differential needed to be replaced at the cost of $2,200. the current and failure mileages were 33,000.
- Electrical system › 12v/24v/48v battery · Engine and engine cooling · Equipment › Electrical › Radio/tape deck/cd etc. · Latches/locks/linkages › Doors › Latch · Suspension › Front › Springs › Air suspension system
Tl*the contact owns a 2002 land rover range rover. the contact stated that the door locks jam and the vehicle doors are unable to be opened. there were no warning indicators and the failure occurred intermittently. the dealer diagnosed the cause of failure as the driver's door cam kit. the…
Tl*the contact owns a 2002 land rover range rover. the contact stated that the door locks jam and the vehicle doors are unable to be opened. there were no warning indicators and the failure occurred intermittently. the dealer diagnosed the cause of failure as the driver's door cam kit. the dealer replaced the part, however, the failure continues to occur intermittently. the purchase date, engine size, and current mileage were unknown. the failure mileage was 100. the speakers were fuzzy, the battery would disconnect, the radio was replaced, the air suspension failed, the front and left air bags were leaking, the heater core o-rings were leaking, the radiator failed, valve cover gaskets were leaking, the drive belt had worn out, the water pump was leaking. Updated 07/15/07. *Jb
- Power train › Automatic transmission
While driving on I-75 the vehicle would not accelerate and shift gears. It started stalling and would do the same thing after the engine was turned off and on again. We drove 50-55 mph on a highway with 18 wheelers careening around us. Took the vehicle to the dealership, we were told that it needed…
While driving on I-75 the vehicle would not accelerate and shift gears. It started stalling and would do the same thing after the engine was turned off and on again. We drove 50-55 mph on a highway with 18 wheelers careening around us. Took the vehicle to the dealership, we were told that it needed a new transmission. No explanation was given as to why with a vehicle barely 5 years old and only had 42,000 miles accrued. We took it to a private transmission shop and they found the defect. There was a crack on the reverse piston which land rover was apparently aware of because an updated piston was manufactured. All we would like was a refund for the repairs done but we were told no because we didn't go to the dealership. If it weren't for the private shop, we wouldn't have known about the defect in the first place. I still have the piston and the crack IS clearly visible. *Ak
- Power train › Axle assembly
TL*- while driving at 10 mph and merging onto the highway the rear axle of the 2002 land rover range rover cracked in half on the right passenger's side of the vehicle. the vehicle did not have any contact with any bumps or road hazard. the dealer stated that the crack on the axle was very abnormal for the vehicle. the failure mileage was at 69,000.*ak
- Power train › Driveline › Differential unit · Power train › Driveline › Driveshaft
On the evening of 24TH jan 2007 I was leaving the motorway to join another major road, when I lost all drive to my 2002 range rover. There was no indication or noise leading up to the loss of drive, and then there was a loud grinding noise and the computer instructed me to engage neutral. I…
On the evening of 24TH jan 2007 I was leaving the motorway to join another major road, when I lost all drive to my 2002 range rover. There was no indication or noise leading up to the loss of drive, and then there was a loud grinding noise and the computer instructed me to engage neutral. I engaged neutral and coasted luckily enough for 100 yards to a pull in off the road, and awaited my aa recovery to recover the vehicle. unknowingly my car had missed the last service by 6,000 miles, and the manufacturers warranty has expired. However I have taken the matter up direct with landrover and explained that the main dealer has allays serviced the vehicle, and usually gave a telephone call/letter to advise the vehicle would need a service but had not done so on this occasion. After much pushing landrover are only contributing 33% towards the repair, therefore I have instructed the garage to return the parts to me for an independent engineers report to be carried out. As I believe this IS an endemic fault and all rr should be recalled and new propshaft and diff parts fitted. My partner who had a new rr three months after mine had the problem 6 months after delivery of the car. *nm
- Power train › Driveline › Differential unit
Dt*: the contact stated the vehicle had a misalignment of the front differential to a transfer box as a result of premature wear of front differential splines. the service dealer was unable to fix the problem.*ak
- Engine and engine cooling › Engine · Engine and engine cooling › Exhaust system · Equipment › Electrical › Radio/tape deck/cd etc. · Suspension › Front › Springs › Air suspension system
2002 land rover e.a.s IS inactive. Service department found code right rear valve stuck closed. Valve block thermal switch shorted and compressor inoperative while filling system. *ts ***no answer required*** the consumer stated the electric air suspension collapsed. the valve cover gasket was replaced, but it was leaking oil. The exhaust valve was stuck. The cd player was replaced
- Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys · Service brakes, hydraulic · Suspension › Front › Springs › Air suspension system
Purchased vehicle 1-28-06. Broke down on 2-05-06, eight days later. Had the vehicle towed to the nearest land rover dealer where they identified many problems with the car including some that make the car unsafe. The electronic air suspension broke, the front and rear brakes are down to 10%, there…
Purchased vehicle 1-28-06. Broke down on 2-05-06, eight days later. Had the vehicle towed to the nearest land rover dealer where they identified many problems with the car including some that make the car unsafe. The electronic air suspension broke, the front and rear brakes are down to 10%, there IS a severe leak in the rocker gasket, the belts are bad with a crack in the serpentine belt. The car failed while driving on the freeway by losing it's suspension. Had the car towed to the dealer, undrivable. Rented a car to get home, 122 miles away. was told by the dealer I purchased it from that I would have to pay for the repairs that the extended warranty that I also purchased did not cover. *jb
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module
While applying the brakes at 30-35 mph ABS light illuminated. Brake pedal was going to the floor, resulting in extended stopping distance. Vehicle was driven to the dealer, and dealer informed consumer that brake sensor needed to be replaced. *Ak
- Visibility › Windshield
Front windshield developed a 12 inch crack from minor stress. passenger in front leaned forward, pressing on glass to turn around and a crack appeared. dealer was notified, and may be sending an area representative to look at the problem. Pleaer provide more information.*ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Front differential/driveshaft failure
In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated that the primary cause for the majority of the reported front differential/drive shaft failures IS a misalignment of the joint between the two components.certain levels of misalignment may over time cause…
In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated that the primary cause for the majority of the reported front differential/drive shaft failures IS a misalignment of the joint between the two components.certain levels of misalignment may over time cause an uneven wear of the splines.continued wear of the splines may result in a shearing of the splines and the inability of the driveshaft to transfer torque to the front differential. To address the issue in the field, ford initiated a service campaign in june 2003 to correct the misalignment issue and, if necessary, replace the front drive shaft and/or differential.the service campaign covered model year (my) 2003 and my 2004 vehicles built from april 18, 2002 through july 3, 2003.in production, ford introduced a change to the lubricating grease of the joint in february 2003 and a change to the assembly plant alignment process in july 2003 to address the misalignment and wear issue. Odi identified one crash related to the alleged defect.the crash involved a subject vehicle being struck in the rear after becoming disabled by a front differential/driveshaft failure and pulling to the side of the road. This preliminary evaluation has been upgraded to an engineering analysis (ea07-012) to further assess the scope, frequency and safety consequences of front differential/driveshaft failures in the subject vehicle population.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214018Technical Bulletin: Squeaks & Rattles Kit Availability
- 10206635Software Update.
- 10206634Air Conditioning compressors premature failure due to incorrect run in procedure
- 10206633Software Update.
- 10136669The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
- 10134881Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
- 10125267Presentation from Dealer Shop Foreman Conference Call
- 10106362"Issue customers / dealers may report a concern with the condition of seat covers cause lack of understand of leather as a natural product and the conditions it may cause."
- 10105538"Issue: a customer may report a concern that when the vehicle IS started there IS no cabin audio at all from any sources. If the nav button IS pressed a 2-5 second period of am/ fm radio can be heard and then returns back to no audio. Issue will only self-recover after an ignition cycle. Cause: currently under analysis."
- 10104241"Issue: customer complains of damage/marking on the surface of the vehicles instrument pack lens. Cause: damage/marking caused by object impact against the lens. Staining/discoloration contamination caused by using any type of cleaning product on lens. Important: owners handbook specifies to clean with a lightly moistened cloth and do not use chemical agents or domestic cleaners action where a customer concern IS reported, please order the lens kit for the relevant model"
- 10104201"Issue over half of failed radio head units or separate cd players are found to have been loaded with incorrect media which IS not compatible with land rover infotainment systems. Cause this IS to make you aware of the types of media that may cause the unit to fail with the customer. They are copy control compact discs (cccd) recordable compact discs (cd-r) rewritable compact discs (cd-rw) eco discs, which are very thin, only 0.6MM. Please refer to attachment for examples of discs that are known to have caused damage."
- 10102683"Issue: reports have been received of engine damage occurring, which IS caused by the use of non-approved engine induction / fuel injection cleaning equipment or materials. This includes, but IS not limited to, ""vacu-flush"" type equipment. Cause: the use of non-approved equipment can cause the engines to hydro-lock, or cause other engine damage, and sometimes the only possible repair IS to replace the engine."
- 10102101"Issue: discoloration or peeling of the front or rear land rover or range rover badge"
- 10102081"Issue: jaguar land rover have been made aware of concern with symptom driven diagnostics (sdd) on dvd 139 where you are unable to select the model year after the vehicle identification number (vin) read. Cause: the concern was identified as a corrupted java component. This has now been resolved with the latest update."
- 10102003"Issue: land rover engineering have been monitoring reports for lack of cooling from the air conditioning system on higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be the root cause of the issue. Compressor part no. Lr010723 & lr013934"
- 10101804"Issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. Cause alternators are being damaged due to cross polarity when the vehicle IS jump started."
- 10101762"Issue: customers report a repeat issue of engine noise from the timing chain system, after the vehicle had previously been repaired. Cause: the timing chain was not at the correct tension. This was caused by the full repair procedure in tsb ltb00474 not being followed - a complete set of timing chain tensioners and blades were not fitted."
- 10101721"Issue: brake noise from front axle (with brembo brakes only) cause: under investigation"
- 10101223"Re-issued february 2014. Issue: engineering investigation to front air spring failures cause: unknown at this time"
- 10100968"Issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as no fault found. Cause: incorrect diagnosis."
- 10100962"Issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. The vehicle seat memory module logs u1a4c 00, build end of line mode active cause the seat module has been incorrectly configured to the vehicle."
- 10100942"Issue the outer cover on the remote key can detach from the casing.see attachment. Cause the root cause was found to be that anti rust oil residue remains on the supplier's tooling at the start of a production run."
- 10097368"Issue: after the engine coolant on a 5.0L V8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. Cause: the refill procedure has not been completed correctly, resulting in insufficient coolant in the engine."
- 10097364"Issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it IS determined that a charge IS required. Cause: when charging a battery (both primary and secondary) with a bms (battery monitoring system) fitted, the earth from the charger must be connected to a suitable chassis or engine earth (check topix for appropriate location). This allows the bms to see the current going into the battery. However when using a diagnostic charger from midtronics such as GR1, grx gr8(110 volts)this connection process can cause an incorrect battery analysis due to the extra resistance in the wiring when connected to a chassis or engine earth."
- 10016661Air suspension diagnostic guidelines-incorrectly diagnosed eas system faults.
- 10005309Nav display inoperative in cold weather conditions. Land rover new range rover also included. Year unknown.
- 10002314Steering system groan.
Every Land Rover Range Rover model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.