2011 Nissan Altima
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Altima › 2011
These records cover every 2011 Nissan Altima. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2011 Nissan Altima. Newest first.
Nissan IS recalling certain model year 2011-2012 nissan altima sedan vehicles manufactured from april 25, 2011, through june 10, 2011 at the canton, mississippi plant. the transverse link bolt may not have been torqued to the proper specification. This condition could cause the bolt to become loose while the vehicle IS being driven, creating a rattling…
Risk and remedy
Risk
If the bolt comes out completely, the driver may experience difficulty controlling the direction of the vehicle which could result in a crash.
Remedy
Nissan will replace the transverse link bolts and nuts and tighten them to the proper torque specification free of charge. the safety recall began on august 8, 2011. owners may contact nissan at 1-800-647-7261.
Owner complaints
242 complaints11 involved a crash5 involved a fire9 injuries
What owners report most
Latest complaints
- Air bags · Electrical system › Horn · Steering
The contact's granddaughter owns a 2011 Nissan Altima. The contact stated that while a granddaughter was driving at an undisclosed speed, the steering wheel failed to turn in the intended direction, followed by an abnormal sound while turning. The vehicle was taken to an independent mechanic, where…
The contact's granddaughter owns a 2011 Nissan Altima. The contact stated that while a granddaughter was driving at an undisclosed speed, the steering wheel failed to turn in the intended direction, followed by an abnormal sound while turning. The vehicle was taken to an independent mechanic, where diagnosis revealed rack and pinion, power steering pressure sensor, and steering gearbox failures, requiring replacement. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, the horn failed to function as intended, and power steering fluid was leaking. The vehicle was taken to an alternate independent mechanic, where diagnosis confirmed a broken air bag clock spring damaged during the initial repair. The vehicle was returned to the initial independent mechanic, who stated the replacement rack and pinion was defective. The rack and pinion and horn were replaced, and the vehicle was repaired; however, the failure recurred. The failure mileage was approximately 161,059.
- Electrical system · Engine · Vehicle speed control
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine Control Module (ECM) is malfunctioning, triggering persistent P0101 codes related to the Mass Air Flow (MAF) sensor. This specific issue is addressed in Nissan Technical Service Bulletin…
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine Control Module (ECM) is malfunctioning, triggering persistent P0101 codes related to the Mass Air Flow (MAF) sensor. This specific issue is addressed in Nissan Technical Service Bulletin DE97AA, which recommends an ECM reprogramming. The component is still installed in the vehicle and is available for inspection. ⸻ • How was your safety or the safety of others put at risk? When the vehicle is at a complete stop and I attempt to accelerate, it becomes jumpy and unresponsive, refusing to accelerate properly. This creates a serious safety hazard, especially when trying to merge into traffic or cross intersections, as I am unable to match the speed of other vehicles. This increases the risk of being rear-ended or causing an accident due to unexpectedly slow acceleration. ⸻ • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. An independent mechanic diagnosed the issue and confirmed the code P0101. After reviewing Nissan’s official TSB DE97AA, they advised me to go to a Nissan dealership to have the ECM reprogrammed as outlined in the bulletin. ⸻ • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected by an independent mechanic, but not yet by the manufacturer. The dealership is aware of the issue but has refused to perform the repair without payment. ⸻ • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The Check Engine Light is consistently triggered by code P0101, and the traction control warning light also comes on when the issue is active. The symptoms appeared recently and continue to recur even after the code is reset by standard non-dealership methods like unplugging the battery.
- Power train
Drive axle suddenly not functioning properly, caused dangerous conditions to stop the car while driving on highway.
- Engine · Unknown or other
This is the second nissan altima iv owed an the problem eatch one iv had is that were the idler tensioner pully gose and bolts to brakes so there for you cant put the idler tensioner pully back on
- Electrical system · Engine · Vehicle speed control
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine Control Module (ECM) is malfunctioning, triggering persistent P0101 codes related to the Mass Air Flow (MAF) sensor. This specific issue is addressed in Nissan Technical Service Bulletin…
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine Control Module (ECM) is malfunctioning, triggering persistent P0101 codes related to the Mass Air Flow (MAF) sensor. This specific issue is addressed in Nissan Technical Service Bulletin DE97AA, which recommends an ECM reprogramming. The component is still installed in the vehicle and is available for inspection. ⸻ • How was your safety or the safety of others put at risk? When the vehicle is at a complete stop and I attempt to accelerate, it becomes jumpy and unresponsive, refusing to accelerate properly. This creates a serious safety hazard, especially when trying to merge into traffic or cross intersections, as I am unable to match the speed of other vehicles. This increases the risk of being rear-ended or causing an accident due to unexpectedly slow acceleration. ⸻ • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. An independent mechanic diagnosed the issue and confirmed the code P0101. After reviewing Nissan’s official TSB DE97AA, they advised me to go to a Nissan dealership to have the ECM reprogrammed as outlined in the bulletin. ⸻ • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected by an independent mechanic, but not yet by the manufacturer. The dealership is aware of the issue but has refused to perform the repair without payment. ⸻ • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The Check Engine Light is consistently triggered by code P0101, and the traction control warning light also comes on when the issue is active. The symptoms appeared recently and continue to recur even after the code is reset.
- Unknown or other
There is issue with sunroof drainage tubs causing rain to soak the floor of car. This definitely malfunction or inadequate problem with drainage tubs and sunroof parts with Nissans. I took it to the dealership and car collision repair shop and was told this is high reoccurring issue…
There is issue with sunroof drainage tubs causing rain to soak the floor of car. This definitely malfunction or inadequate problem with drainage tubs and sunroof parts with Nissans. I took it to the dealership and car collision repair shop and was told this is high reoccurring issue with Nissan sunroofs, but no recalls have been given, and I have to pay out pocket to get fixed. At 1st was told just get the drains cleaned out and you shouldn't have that problem again. The issue has progressed and now I have paid for drains to get unclogged 2x so far in one year and keep happening every time its alot of rain at one time. My only option I'm told is to keep getting drains cleaned and unclogged pay out of pocket or get another car without sunroof. I have gotten this done 2 years in row, that's getting too expensive to pay. That's not fair when you know it's problem with these drains and don't do nothing to fix issues. I like cars with sunroofs and have no control over when it rains. I should be able to have a car in 2025 with sunroof and not have this problem. Please help with this issue with factory sunroofs made in original cars not added. Make better drainage system for sunroofs in Nissan and all cars.
- Unknown or other
I have complained to Nissan that the dash in the car is literally melting. It started around 2014 when I noticed it was having a sticky texture and because of this it creates a glare in the windshield that makes it hard to see. Over the years it has only gotten worse and the dash is literally…
I have complained to Nissan that the dash in the car is literally melting. It started around 2014 when I noticed it was having a sticky texture and because of this it creates a glare in the windshield that makes it hard to see. Over the years it has only gotten worse and the dash is literally crumbling. I read online where they have had this issue before. I have tried to get help locally but I am lost no one will help me. This is a really bad safety issue!
- Visibility/wiper
I brought my car to Florida 2 years ago and notices my dashboard getting very shiny and sticky. Now the dash is cracking in many areas. The glare off the dash board shining on the windshield makes it a dangerous situation. I called Nissan and they said it is a common problem in years 2005-2012 and…
I brought my car to Florida 2 years ago and notices my dashboard getting very shiny and sticky. Now the dash is cracking in many areas. The glare off the dash board shining on the windshield makes it a dangerous situation. I called Nissan and they said it is a common problem in years 2005-2012 and there is nothing they can do. I googled it and there are many complaints online regarding this problem. A 13 y/o car that was garaged for 11 years in the NE and now parked underneath a parking garage should not have this problem. It is definitely a defect in manufacturing that is causing a safety issue and a diminished value issue.
- Engine · Vehicle speed control
While driving it's difficult for the car to shift gears, also a burning smell comes from the engine after driving long distance.
- Engine · Power train · Unknown or other
Unknown. My car is making a whining noise & no matter how much i push the gas pedal it won’t accelerate. Sometimes it works but mostly it won’t.
- Air bags
Airbag sensor flashing. Seems to be a very common issue and no recall. Found tons of articles and YouTube videos.
- Engine · Unknown or other
It started about 2 months ago that the RPM was revving when it came to the gears shifting. I would accelerate and the car would barely move and the transmission was making a whirring sound. The Service Engine Soon light came on so I took my car to O Reilys and the code for the stepper motor came…
It started about 2 months ago that the RPM was revving when it came to the gears shifting. I would accelerate and the car would barely move and the transmission was making a whirring sound. The Service Engine Soon light came on so I took my car to O Reilys and the code for the stepper motor came back. I had the stepper motor replaced in my transmission but I am having the same issue. My Mechanic told me that my Transmission is failing and I would need a brand new one.
- Unknown or other
Rear sub frame IS rusted out and will not pass state inspection. Yes it IS availabe for inspection. Frame could break at any time and cause a accident .
- Engine · Unknown or other
I was on my way to work driving on the freeway and suddenly I felt a sort of shaking from the car. I then exited the freeway and approached a red light. When the light turned green, my car moved some but then was stalled so I was stuck in the middle of an intersection. Luckily, I wasn’t too far…
I was on my way to work driving on the freeway and suddenly I felt a sort of shaking from the car. I then exited the freeway and approached a red light. When the light turned green, my car moved some but then was stalled so I was stuck in the middle of an intersection. Luckily, I wasn’t too far from my job and I was able to eventually ease my way the next few miles. I was later told by a mechanic that it was my transmission that needed to be replaced .
- Seat belts · Structure
The contact owns a 2011 Nissan Altima. The contact stated that water was leaking from the bottom of the front driver’s and passenger side doors. Additionally, the seat belt warning light remained illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The…
The contact owns a 2011 Nissan Altima. The contact stated that water was leaking from the bottom of the front driver’s and passenger side doors. Additionally, the seat belt warning light remained illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty. No further assistance was provided. The failure mileage was approximately 125,000.
- Unknown or other
Dash is melting- it is causes an extreme shine reflecting on the windshield and extremely sticky. In the sun, full sun or a cloudy day, it causes a large glare in the direct line of sight. It is very unsafe to drive. It spans the entire dash. There is no escaping the glare during the day.
- Engine and engine cooling › Engine › Engine control module (ecu/ecm)
The contact owns a 2011 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle was jerking with the check engine warning light illuminated. The contact disconnected and reconnected the battery and the mass air flow sensor to correct the failure. The dealer was…
The contact owns a 2011 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle was jerking with the check engine warning light illuminated. The contact disconnected and reconnected the battery and the mass air flow sensor to correct the failure. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to Emissions Recall Campaign Number: R1720 (Non-Methane Organic Gases (NMOG) Engine Control Module (ECM) Reprogram) however, the VIN was not included in the recall. The failure mileage was approximately 120,000.
- Suspension
Loud noise from driver-side rear while driving. I discovered the rear crossmember (aka subframe) is badly corroded and there is a complete break/failure of the unit. This is unsafe. I have worked on cars for over 40 years and I have never seen such an inexcusable failure.
- Power train
Hi my Nissan has 120k miles son it and the transmission is completely wrong don’t go more than 30 mph I take it to the shop to inspect and they told me that it need to be replace. It has code p1778 and code p0868 they told me that the transmission has no oil presure that it was a mechanical problem inside the transmission and that it was really common on that car becouse the cvt transmission
- Steering
While driving on the highway the steering wheel locked keeping me from maneuvering the steering wheel. Independent service center diagnostics confirmed it was the power steering pump and sensor. Let the vehicle run into the curb. Then power steering fluid is still leaking out. When taken to the…
While driving on the highway the steering wheel locked keeping me from maneuvering the steering wheel. Independent service center diagnostics confirmed it was the power steering pump and sensor. Let the vehicle run into the curb. Then power steering fluid is still leaking out. When taken to the dealership they said to take it back to the independent service to have them find out where the leak is coming from. The dealership said it could be the copper screw or another part of the power steering.
- Electrical system
I am sending this email concerning a recall that is affecting my vehicle. I dropped the car off as scheduled on 10-10-22. The initial adviser I spoke with in scheduling the appointment at the Darcars Nissan dealership on Indianola drive in Rockville confirmed the recall repair would be done in a…
I am sending this email concerning a recall that is affecting my vehicle. I dropped the car off as scheduled on 10-10-22. The initial adviser I spoke with in scheduling the appointment at the Darcars Nissan dealership on Indianola drive in Rockville confirmed the recall repair would be done in a day. However, after dropping the vehicle off, I was informed the repairs would be done in more than a day. Even though they intend to provide the loaner vehicle for a day. Since the repairs will be more than a day, I, as the victim/customer, will be responsible for paying for any extra day of rental for the vehicle while the vehicle is being on recall repaired. I then rejected the assumptive proposal of being responsible for paying for rentals if the repairs take more than a day, which was different from what I was initially told. I drove my vehicle to Nissan to have the repairs done, and the initial discussion upon arrival was a request for me to pay for the diagnosis; I inquired why will I be paying for the diagnosis when my recall was determined to be an electronic issue. However, I told them okay, I will pay for the diagnosis if your diagnosis results indicate the keys are not reading the car system or, as you claim, are not related to the recall. Unfortunately, Darcars could not provide an accurate diagnosis report; instead, they wrote a summary of what they claimed to have done with the vehicle repair process. They also claimed the car could not start, and the repair was done in auto mode. After approximately a week that I had driven my vehicle to Nissan for a recall, I got a call from Nissan, saying the car could not start, and we needed you to authorize us to change the battery. You must also pay for the diagnosis, parts, labor, and key programming. These are the charges; Labor----------------------------------- 149.99 Shop supplies --------------------------- 26.25 DRC document retention charge--------- 1.99 EPA Compliance charge -------------------- 32.
- Firerelated
The contact owns a 2011 Nissan Altima. The contact stated that while driving at normal speed, he noticed that smoke started to spread throughout the vehicle when the vehicle inadvertently caught fire. The check engine warning light illuminated. The air bags failed to deploy. No injuries were…
The contact owns a 2011 Nissan Altima. The contact stated that while driving at normal speed, he noticed that smoke started to spread throughout the vehicle when the vehicle inadvertently caught fire. The check engine warning light illuminated. The air bags failed to deploy. No injuries were sustained. No medical attention was required. The fire department was notified and extinguished the fire. The contact was unaware if a police report was filed. The vehicle was towed to a tow yard. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 100,000.
- Fuel/propulsion system
The contact owns a 2011 Nissan Altima. The contact stated that while driving at an undisclosed speed, she and her passengers experienced nausea and dizziness symptoms. The car-sick symptoms went away after turning off the vehicle. No warning lights were illuminated. The vehicle was not diagnosed…
The contact owns a 2011 Nissan Altima. The contact stated that while driving at an undisclosed speed, she and her passengers experienced nausea and dizziness symptoms. The car-sick symptoms went away after turning off the vehicle. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 179,780.
- Engine · Power train
The contact owns a 2011 Nissan Altima. The contact stated that while driving at an unknown speed, the vehicle inadvertently decelerated. The contact stated that the vehicle performed as if the gear shifter was in neutral(N). The check engine warning light was illuminated. The vehicle was not…
The contact owns a 2011 Nissan Altima. The contact stated that while driving at an unknown speed, the vehicle inadvertently decelerated. The contact stated that the vehicle performed as if the gear shifter was in neutral(N). The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacture was notified of the failure. The failure mileage was approximately 100,000.
- Air bags
Vehicle hydroplaned from heavy rain and wet road into a ditch alongside of the main highway & the airbags did NOT deploy. This IS a safety malfunction in the airbag system on a 2011 Nissan Altima.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10222714CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208953DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208946CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10201192VOLUNTARY SERVICE CAMPAIGN CALL WAITING FUNCTION NAVIGATION UPDATE Service Campaign ID # P1234 is no longer active. Repair orders opened after this bulletins published date are no longer eligible for reimbursement under Campaign ID # P1234. Discard all previous versions of NTB11-07
- 10199148CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192840SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
- 10192805IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192750SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
- 10192727SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192707SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
- 10192687SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
- 10192677SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
- 10192650IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
- 10192638SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
- 10192615SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
- 10192614SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.
- 10192605IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.
- 10192597SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
- 10192591SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
- 10192574SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
Every Nissan Altima model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.