2015 Nissan Altima
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2015 Nissan Altima. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2015 Nissan Altima. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Risk and remedy
Risk
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles, previously remedied under recall number 17V-040. The door latch-lock cable may not have been routed properly in the rear door when the remedy was applied. As a result, the cable may interfere with the window regulator causing the rear passenger door to unlatch and…
Risk and remedy
Risk
If the rear passenger door opens while the vehicle is moving, the rear passengers have an increased risk of injury.
Remedy
Nissan will notify owners, and dealers will secure the latch-lock cables in the correct position using the new remedy procedure, free of charge. The recall began February 5, 2019. Owners may contact Nissan customer service at 1-800-647-7669.
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles. The rear door latch/lock cable on the vehicles may have been improperly routed. As a result, lowering a rear window may inadvertently cause that door to unlatch and open.
Risk and remedy
Risk
If the rear passenger doors inadvertently open while the vehicle is in motion, it may increase the risk of injury to the rear passengers.
Remedy
Nissan will notify owners, and dealers will correct the rear door latch/lock cable routing, free of charge. The recall began on February 16, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control…
Risk and remedy
Risk
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Remedy
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan…
Risk and remedy
Risk
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
Risk and remedy
Risk
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Altima and 2016 Maxima vehicles manufactured October 6, 2015, to October 7, 2015. The affected vehicles have front brake calipers whose mounting bolts may not be properly tightened.
Risk and remedy
Risk
If the bolts were not properly tightened, the caliper may detach and reduce braking ability, increasing the risk of a crash.
Remedy
Nissan will notify owners, and dealers will check the brake caliper mounting bolts, tightening them as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair.…
Risk and remedy
Risk
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with…
Risk and remedy
Risk
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Remedy
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
Risk and remedy
Risk
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Owner complaints
955 complaints46 involved a crash5 involved a fire27 injuries
What owners report most
Latest complaints
- Unknown or other
On Sunday 10/04/26, the hood unexpectedly flew open while I was driving. I am very lucky I was the only person on the road at the time this occurred as this blocked all of my visibility. I had to stop my vehicle with the hood completely blocking the windshield, I could barely get the hood back…
On Sunday 10/04/26, the hood unexpectedly flew open while I was driving. I am very lucky I was the only person on the road at the time this occurred as this blocked all of my visibility. I had to stop my vehicle with the hood completely blocking the windshield, I could barely get the hood back down as it was bent, a bolt even broke off the front of the hood where the hood and body attach. The car isn’t safe to drive due to this . A subsequent inspection shows that the secondary latch was severely corroded and bound in the unlatched position, and the striker was rusted with paint flaking to bare metal. This matches the NHTSA defect description exactly: "secondary hood latch may bind and remain in the unlatched position when the hood is closed." My vehicle's history suggests that the early campaign remedy (clean/lube) was previously performed but has since failed and corroded again—the exact scenario that caused recall 20V315 to supersede the earlier campaign.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2015 Nissan Altima. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a used car dealer sale. At the time of purchase, the mileage was 73,328, and the Carfax report provided by the Bank listed the mileage as…
Odometer Fraud. The contact purchased a 2015 Nissan Altima. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a used car dealer sale. At the time of purchase, the mileage was 73,328, and the Carfax report provided by the Bank listed the mileage as 69,850 on August 19, 2022. However, while attempting to trade in the vehicle, the dealer discovered through Auto Check that the mileage was listed as 117,974 on May 24, 2022.
- Exterior lighting
The headlights are so dim we cannot see safely at night, we have had everything professionally cleaned and installed new super bright bulbs, it has made zero difference. Does someone really have to die for this to be taken seriously? There was a huge lawsuit apparently but we never heard about it and missed the window!
- Air bags · Electrical system
My car was hit and airbags did not deploy from driver side. The front driver side of my car is totalled. Not sure what force of an impact is needed for airbags to deploy but if my driver side tire rod broke and tire came off is this not sufficient force. This 2015 Nissan Altima has had many…
My car was hit and airbags did not deploy from driver side. The front driver side of my car is totalled. Not sure what force of an impact is needed for airbags to deploy but if my driver side tire rod broke and tire came off is this not sufficient force. This 2015 Nissan Altima has had many recalls. The last one was my front driver side head lamp almost caught on fire but mechanic found everything burned and melted because of electrical issue which was a recall. With my luck the recall expired apparently because it happened after the fact when it was no longer covered. I called and basically I was told too late. Now my airbags did not deploy.
- Air bags
A vehicle airbag light is staying on which indicates my airbags will not work this is a common problem in a 2015 Nissan Altima SL but it is not showing up as a recall on my certain vehicle. This recently started happening at 114,000 miles. When the light first came on it would go on and off at different times it would not be every single time I started the car but now it will not shut off
- Service brakes · Wheels
Service brakes, hydraulic foundation components: disc: caliper The bolts on all 4 of my tires are constantly going loose and I have problems with my front brakes never lasting as long as they should and always burn out very fast.
- Suspension
The passenger side rear spring mount/Lower Control Arm separated at the weld and failed at highway speed. Control of the vehicle was momentarily lost and I was able to safely pull to the side of the highway to await a tow truck. Vehicle is not drivable. Mechanic confirmed it was an "Insufficient…
The passenger side rear spring mount/Lower Control Arm separated at the weld and failed at highway speed. Control of the vehicle was momentarily lost and I was able to safely pull to the side of the highway to await a tow truck. Vehicle is not drivable. Mechanic confirmed it was an "Insufficient Weld" consistent with a safety bulletin that expired less than a year ago. Nissan corporate would not assist in getting this repaired, but stated I could pay to have it towed to them for a customer-paid diagnostic.
- Suspension
The rear lower control arms (lower links) on my 2015 Nissan Altima are actively cracked and broken at 91,359 miles. An authorized Nissan dealership inspected the vehicle and confirmed the severe structural failure on video, explicitly stating it is an immediate safety hazard. However, the…
The rear lower control arms (lower links) on my 2015 Nissan Altima are actively cracked and broken at 91,359 miles. An authorized Nissan dealership inspected the vehicle and confirmed the severe structural failure on video, explicitly stating it is an immediate safety hazard. However, the manufacturer is refusing to repair this dangerous manufacturing defect under Campaign PC690 due to an expired calendar date, forcing an unstable, hazardous vehicle back onto public roads where I transport my children. Nissan chose not to notify owners of this defect by mail, and the dealership network actively delayed my scheduling for weeks. The vehicle is completely unsafe to operate.
- Exterior lighting › Headlights
The headlights are dangerously dim. There has been a class action lawsuit for these specific makes and models for the reflectors in the headlights being damaged over time, resulting in the entire headlight assemblies needing replaced.
- Suspension
Today (8/15/26) the vehicle broke down while driving. A component to the rear left suspension has busted off that appears to be the rear lower control arm/link. Not drivable. Steering wheel and tire are crooked. I have read that for the years 2013-2018 this is a known issue for these makes and models.
- Air bags › Srs malfunction warning lamp/light
The contact owns a 2015 Nissan Altima. The contact stated that the SRS warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a driver's side air bag module internal failure. The dealer recommended replacing the driver's side air bag module and informed the…
The contact owns a 2015 Nissan Altima. The contact stated that the SRS warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a driver's side air bag module internal failure. The dealer recommended replacing the driver's side air bag module and informed the contact that the repair was not covered under the extended warranty. The manufacturer was contacted and confirmed the dealer information. The vehicle was not repaired. The failure mileage was approximately 59,256.
- Air bags
SRS - Airbag LF Side Impact: B0020-13 Error 2,000.00 to replace faulty air bag
- Suspension
The contact owns a 2015 Nissan Altima. The contact stated that while making a right turn into a parking space, the steering wheel was difficult to turn. While inspecting the vehicle, the son discovered that the rear passenger’s side wheel was turned inward due to a fractured rear passenger’s side…
The contact owns a 2015 Nissan Altima. The contact stated that while making a right turn into a parking space, the steering wheel was difficult to turn. While inspecting the vehicle, the son discovered that the rear passenger’s side wheel was turned inward due to a fractured rear passenger’s side suspension control arm. After additional inspection of the vehicle, the son discovered that the rear driver’s side suspension control arm was cracked. The son replaced the control arm, and the local mechanic replaced the rear driver's side control arm. The manufacturer was notified of the failure and informed the contact that the vehicle was not eligible for a Manufacturer's extended warranty coverage associated with the failure. The failure mileage was 108,000.
- Suspension
Suspension control arm is snapped off and rusted out well below advertised maintenance recommendations per the manufacturer. I contacted my dealership and they gave me 1 week of "were checking if it's covered" and various run around instead of telling me yes/no. I can't afford not to have my car…
Suspension control arm is snapped off and rusted out well below advertised maintenance recommendations per the manufacturer. I contacted my dealership and they gave me 1 week of "were checking if it's covered" and various run around instead of telling me yes/no. I can't afford not to have my car anymore so I'm getting it repaired somewhere else. NFTSA was investigating this for a recall, you closed the case in June 2026 and now Nissan is no longer covering the repairs. The bolt connecting the tire is still attached but the walls of the arm have shattered off. Perhaps my dealership would have done the right thing I'd I arrived onsite via tow-truck but because I noticed it in my driveway, I'm not getting any straight forward answers.
- Power train
Subject: Dangerous Transmission Failure in 2015 Nissan Altima While my 2015 Nissan Altima has always exhibited questionable performance—including abnormal acceleration, hesitation during throttle response, and mismatched RPMs relative to acceleration—the transmission has now begun to severely…
Subject: Dangerous Transmission Failure in 2015 Nissan Altima While my 2015 Nissan Altima has always exhibited questionable performance—including abnormal acceleration, hesitation during throttle response, and mismatched RPMs relative to acceleration—the transmission has now begun to severely slip. I have also experienced sudden loss of power, pronounced shuddering, and complete power failure while driving. On multiple occasions, these issues have placed me in dangerous driving situations. It is important to note that I have regularly maintained the vehicle and kept it in mechanically decent shape throughout my ownership. I believe it is critical for other drivers to be aware of these ongoing problems, especially since Nissan appears to be avoiding responsibility for manufacturing such faulty powertrains. New car buyers and those purchasing used vehicles are becoming victims of this defective transmission, which poses a serious risk to passengers, drivers, and others on the road.
- Electrical system › Instrument panel › Speedometer/odometer
The contact purchased a 2015 Nissan Altima. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was
- Exterior lighting
When driving at night, the low beam headlights were noticeably dim. The headlight bulbs were replaced and the lenses were cleaned on both headlights. This did not fix the issue. I have also adjusted the angle of them, and they’re still dim. My safety is at risk when I drive at night since I am…
When driving at night, the low beam headlights were noticeably dim. The headlight bulbs were replaced and the lenses were cleaned on both headlights. This did not fix the issue. I have also adjusted the angle of them, and they’re still dim. My safety is at risk when I drive at night since I am almost completely unable to see the road using the low beams at night. The problem has not be confirmed by a dealer, but I am willing to let them inspect and confirm it. There were no warning lights when this occurred. I contacted the manufacturer and they were unhelpful.
- Air bags
The passenger seat airbag detection system consistently mis-characterizes whether a passenger is in the seat. The vehicle should have been covered under the 2016 recall - before I owned it. The website doesn’t show any outstanding recall items, but the problem persists.
- Exterior lighting › Headlights
The contact owns a 2015 Nissan Altima. The contact stated that while driving at various speeds, the headlights were very dim. Due to the failure, the high beam headlights were activated while driving in low light conditions. No warning light was illuminated. An independent mechanic was contacted.…
The contact owns a 2015 Nissan Altima. The contact stated that while driving at various speeds, the headlights were very dim. Due to the failure, the high beam headlights were activated while driving in low light conditions. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to the independent mechanic, and the contact was informed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 110,000.
- Suspension
At speed, my wife was driving and without warning was pulled into oncoming traffic. Thank goodness, no accident. A completely failed and broken rear control arm (photo attached). I was told Nissan offered an extended 10 year warranty for this. We were 10 months beyond that. This is no exaggeration…
At speed, my wife was driving and without warning was pulled into oncoming traffic. Thank goodness, no accident. A completely failed and broken rear control arm (photo attached). I was told Nissan offered an extended 10 year warranty for this. We were 10 months beyond that. This is no exaggeration, people will be killed because of this. The part literally separated in 2, causing the wheel to immediately slant at a near 45-degree outward angle and shoot ther car forcefully across the lane. One day prior she was on the expressway in [XXX] . I can’t imagine the outcome there. To make this an extended warranty item and not a recall to me is this agency not looking out for the citizens of this country. Nissan is protected, but that should not be this agencies mission. This should be a recall. I can’t imagine how many thousands of people are out there this very day with this suspension part right at the breaking point. We received no notice about this extended warranty, no notice that would have prompted me to have it checked out. It was an accident-bomb waiting to explode. The repair was $1500, and despite having a part Nissan themselves admit is prone to failure, they are dodging the financial ramifications of their inadequate part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body · Unknown or other
The hood to my car randomly unlatched and smashed my windshield while I was going 30mph.
- Exterior lighting › Headlights
The contact owns a 2015 Nissan Altima. The contact stated that on several occasions while driving at undisclosed speeds with the headlights activated, the illumination from the headlights was extremely dim, as if the headlights were not turned on. The vehicle was taken to a dealer, where it was…
The contact owns a 2015 Nissan Altima. The contact stated that on several occasions while driving at undisclosed speeds with the headlights activated, the illumination from the headlights was extremely dim, as if the headlights were not turned on. The vehicle was taken to a dealer, where it was diagnosed, and determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another dealer, where it was determined that the headlight assemblies needed to be replaced because the filament behind the light bulbs had disintegrated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
- Suspension
I made a left turn out of my work parking lot and felt a clunk. Shortly afterward, the car started shaking violently at about 10 mph. I relocated it to the Nissan dealer near my workplace and they discovered the rear lower link/control arm was fractured from rust deterioration. I was advised that…
I made a left turn out of my work parking lot and felt a clunk. Shortly afterward, the car started shaking violently at about 10 mph. I relocated it to the Nissan dealer near my workplace and they discovered the rear lower link/control arm was fractured from rust deterioration. I was advised that they had previously had an extended warranty for that item. I told them i was never made aware of that warranty and reached out to Nissan. They told me that because I “failed” to keep track of my warranty i was out of the window on that repair being covered. I asked how i was to know about the issue if not for the part snapping? He insisted that they sent notices (to the address i lived at when i purchased the car in 2015). He then advised that since work was already started on the car there was likely nothing they could do to offer a goodwill adjustment since I’d agreed to the repair. He advised me that i should have called before bringing the car in (to check the status on a warranty i had no idea existed). I take the tollway home. 5 minutes later and i could have died.
- Suspension
I drove the car and 1min after it loses control and we checked it and found out the rear suspension lower control arm broke off from the subframe
- Latches/locks/linkages › Hood › Latch
The contact owns a 2015 Nissan Altima. The contact stated that in September 2025, an unknown hood latch recall repair was performed by the dealer, but six months later, while the vehicle was parked and attempting to open the hood, the hood failed to open. The contact state while driving…
The contact owns a 2015 Nissan Altima. The contact stated that in September 2025, an unknown hood latch recall repair was performed by the dealer, but six months later, while the vehicle was parked and attempting to open the hood, the hood failed to open. The contact state while driving approximately 65 MPH, the hood unexpectedly popped open. The contact stopped, pulled over to the side of the road, and closed the hood. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 129,944.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Rear Suspension Control Arm Failure
On July 29, 2019, the Office of Defects Investigation (ODI) opened EA19002 to investigate instances of alleged rear lower control arm failures in 2013-2018 Nissan Altima and 2016-2018 Nissan Maxima vehicles. At the time the investigation was opened ODI had 91 consumer complaints alleging rear lower control arm…
On July 29, 2019, the Office of Defects Investigation (ODI) opened EA19002 to investigate instances of alleged rear lower control arm failures in 2013-2018 Nissan Altima and 2016-2018 Nissan Maxima vehicles. At the time the investigation was opened ODI had 91 consumer complaints alleging rear lower control arm failures in the subject vehicles.ODI was concerned about these complaints because many of them alleged an increased steering effort or loss of vehicle control.At the time these complaints were received, ODI was also aware of a proactive service campaign addressing 2013 Nissan Altima in salt-belt states for a similar concern. Since opening the investigation, ODI has confirmed, based on consumer complaints, warranty data, and testing conducted by Nissan and ODI, that owners of the subject vehicles are experiencing a corroded bushing at one of three mounting points of the control arm to the rear subframe.ODI has also confirmed that drivers become aware of the problem because of sound and abnormal vibrations. In addition, the failure mileage is typically over 113,000 miles at the time of failure.In conjunction with Nissan and VRTC, ODI participated in testing to assess the potential safety consequence of a bushing failure.It was found the Vehicle Dynamic Control system allows the driver to maintain vehicle control in the event of a bushing failure.With between 7 to 13 years of field exposure, ODI is aware of only one low speed crash allegation describing minor contact with another vehicle’s trailer hitch. Nissan acknowledges that a crack can develop in affected control arms due to stress loading from normal use and that salts commonly used for roadway snow and ice treatment may result in corrosion that exacerbates the progression of the crack.Nissan implemented a design change in January of 2018 to improve the durability of the lower control arm.Affected vehicles have either been repaired with the countermeasure part under a customer satisfaction campaign or been provided a warranty extension from 3 years/36,000 miles to 10 year/unlimited mileage. Through testing and analysis of the information obtained to date, ODI has not identified a defect representing an unreasonable risk to motor vehicle safety involving corrosion of the subject rear lower control arm at this time.With a declining trend of reports and Nissan’s actions to implement a countermeasure and extended warranty coverage, further investigation of the issue does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. A detailed discussion of the investigation and related complaint numbers can be viewed in the attached closing report.
- Rear Suspension Control Arm Failure
PE18-013 was opened on December 1, 2018, with 4 complaints to ODI alleging incidents of the lower control arm fracturing at a connection point to the vehicle chassis due to corrosion. ODI has received an additional 87 complaints since the PE was opened. During PE18-013, Nissan indicated model years 2013-2018 shared a…
PE18-013 was opened on December 1, 2018, with 4 complaints to ODI alleging incidents of the lower control arm fracturing at a connection point to the vehicle chassis due to corrosion. ODI has received an additional 87 complaints since the PE was opened. During PE18-013, Nissan indicated model years 2013-2018 shared a common rear lower control arm design. Nissan provided complaint and warranty data regarding 48 incidents of the subject failure. The majority of the complaints are from vehicles registered in salt belt states. There have been no crashes, injuries, or fatalities confirmed as of this date. Nissan advised that it has conducted testing to assess safety risk. Nissan states that due to low incident rate, high detectability, and low risk of adverse vehicle dynamics, it does not believe the subject lower control arm failure poses an unreasonable risk to motor vehicle safety.This preliminary evaluation has been upgraded to Engineering Analysis (EA) 19-002. During the EA, ODI will continue to collect and analyze complaint and field data in its efforts to fully assess the scope and frequency of the alleged defect. More importantly, ODI will also seek additional information and data regarding the potential safety consequences of rear lower control arm failure, both from evidence collected from field failures and through more rigorous and comprehensive vehicle testing to be conducted by either Nissan and/or NHTSA.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers: 11234334, 11234232, 11234189, 11233771, 11233234, 11232381, 11231589, 11230323, 11230184, 11229023, 11229003, 11228730, 11228651, 11228631, 11228625, 11223086, 11222602, 11222427, 11222303, 11221802, 11219943, 11217980, 11217542, 11217505, 11217290, 11210699, 11209647, 11208580, 11208274, 11207545, 11206310, 11205711, 11205461, 11203864, 11203005, 11195416, 11193545, 11193020, 11192269, 11192066, 11191270, 11191207, 11191185, 11191042, 11190360, 11190323, 11187334, 11187157, 11186747, 11186195, 11185664, 11185632, 11185589, 11183799, 11183295, 11183198, 11182705,11182528, 11182265, 11182137, 11182088, 11181373, 11181223, 11181155, 11181009, 11180126, 11176565, 11176261, 11176135, 11175821, 11172604, 11172200, 11172065, 11170019, 11169930, 11165194, 11163833, 11163489, 11162559, 11162195, 11161956, 11161497, 11161117, 11157323, 11157234, 11156772, 11141169, 11139516, 11129476, 11122829, 11114374.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001202DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001192CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10251535SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
- 10249914SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
- 10248651CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242160Halogen Headlamp Voluntary Service Campaign REVISED August 18, 2023 Please discard earlier versions of this bulletin. The announcement from March 2, 2023 has been revised to include the following changes: Dealer headlamp support by email requests thru FQA_Inspection_Support@nissan-usa.com for claim review will no longer be considered after September 23, 2023 See Claims Information, section 2 & 3
- 10242148SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242141SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10237565CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10237563CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235775SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235709REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234095Halogen Headlamp Voluntary Service Campaign REVISED March 2, 2023 Please discard earlier versions of this bulletin. The announcement from September 16, 2022 has been revised to include the following changes: The parts restriction will be removed on the following parts and dealers will be able to order, as needed, via normal ordering process beginning March 9, 2023: 26060-3TA9A LAMP ASSY HEAD (LH) (Headlamp Assembly) 26010-3TA9A Lamp ASSY HEAD (RH) (Headlamp Assembly)
- 10234080SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234079SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234078SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
- 10234044DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10222728Halogen Headlamp Warranty Extension REVISED September 27, 2022 Please discard earlier versions of this bulletin. The announcement from April 12, 2022 has been revised to include the following: The claims information section has been updated with parts ordering information: Parts must now be ordered using PC914. Parts orders using PC861 will no longer be accepted. Prior orders placed using PC861 will continue to be filled as parts become available.
- 10222726Expiration Notification - Halogen Headlamp Voluntary Service Campaign ***** Dealer Announcement ***** On March 25, 2022 Nissan launched a Voluntary Service Campaign on certain MY2013-2018 Nissan Altima vehicles with halogen headlamps dimming due to delamination to support the settlement approved by the court presiding over the class action lawsuit. Customers that obtained approval by the Settlement Administrator were included in this VSC. Dealers were to inspect for delamination and, if necessary, replace both the right and left Halogen Headlamps. This customer service campaign and customer reimbursement for these repairs are no longer available under PC861. ***** What Dealers Should Do ***** 1. Service Comm will deactivate PC861 on any VINs that have not yet been inspected and/or repaired on September 23, 2022. 2. For vehicles that had halogen headlamp inspection under PC861 between May 20, 2022 and September 23, 2022, were diagnosed with no good (NG) condition but the repair was not completed due to parts not yet available will move to campaign ID PC890. a. For vehicles that had halogen headlamp inspection before May 20, 2022, were diagnosed with a no good (NG) condition and a dealer was not able to make claim, please email FQA_Inspection_Support@nissan-usa.com for claim processing support. 3. VINs will be noted with PC890 in Service Comm/NSH to allow future headlamp replacement as parts become available. 4. Dealers should use NTB22-039 to correct any vehicles subject to PC890. 5. Once repaired, dealers should submit the claim, using the appropriate claims coding provided for the action taken, and release the vehicle.
- 10222721VOLUNTARY SERVICE CAMPAIGN 2013-2018 ALTIMA SEDAN; FRONT COMBINATION LAMPS (HEADLAMPS) INSPECTION Voluntary Service Campaign ID # PC861 is no longer active. Repair orders opened after this bulletins published date are no longer eligible for reimbursement under Campaign ID # PC861. Discard all previous versions of NTB22-024.
- 10222714CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Every Nissan Altima model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.