2020 Nissan Maxima
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Maxima › 2020
These records cover every 2020 Nissan Maxima. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2020 Nissan Maxima. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Risk and remedy
Risk
Rear window glass that separates from the vehicle can increase the risk of a crash.
Remedy
Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.
Owner complaints
22 complaints3 involved a crash3 injuries
What owners report most
Latest complaints
- Power train · Service brakes, hydraulic · Vehicle speed control › Accelerator pedal
The contact owns a 2020 Nissan Maxima. The contact stated that while her husband was attempting to park and turn off the vehicle, the gear shifter failed to shift into park, the STOP button failed to respond, and the vehicle suddenly accelerated, crashed into a tree in the median strip, knocked…
The contact owns a 2020 Nissan Maxima. The contact stated that while her husband was attempting to park and turn off the vehicle, the gear shifter failed to shift into park, the STOP button failed to respond, and the vehicle suddenly accelerated, crashed into a tree in the median strip, knocked down three poles, and the brake pedal was depressed but became unresponsive. The vehicle continued driving and crashed into a sign pole and came to a stop. The contact stated that a tire also exploded during the crash. The contact stated that the air bags failed to deploy. The contact and her husband sustained injuries during the crash. The contact’s husband sustained a fractured left shoulder and had since developed balance issues. The contact sustained balance issues and weakness in the body. Medical attention was provided. The manufacturer was notified of the failure. The failure mileage was 23,000.
- Engine
2020 Nissan Maxima SR is experiencing CVT transmission issues that appear substantially similar to the defects described in the Nissan CVT Martinez Class Action involving prior Nissan model years.
- Electrical system · Power train
The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked before stalling in the middle of the road. No warning lights were illuminated. The Police were called to block traffic. The vehicle was…
The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked before stalling in the middle of the road. No warning lights were illuminated. The Police were called to block traffic. The vehicle was towed. The tow truck driver had issues while attempting to tow the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The contact stated that on a separate occasion, the vehicle failed to start. The contact would turn on the engine, and several minutes later, the vehicle stalled. The failure had occurred on several occasions. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. It was unknown if the contact's husband had replaced the battery. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle warranty had expired. The failure mileage was approximately 106,000.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
When I start driving the front collision light comes on and off and then they'll stay on
- Steering · Unknown or other
Nissan dealership said the front control arms are cracking and recommended having them replaced.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings
Forward collision warning turns on about 20 seconds after the car starts. There was no accident or obstructions to the sensors, this apperas to just be equipment failure on a car with only 30k miles on it.
- Unknown or other
The sunroof inexplicably blew out while driving on a 3-lane interstate normally taken to work every day in the morning, windows were up. This movable portion of the sunroof is part of the panoramic sun roof. The sun shade was open, it is normally left open. Some small pieces of the glass fell…
The sunroof inexplicably blew out while driving on a 3-lane interstate normally taken to work every day in the morning, windows were up. This movable portion of the sunroof is part of the panoramic sun roof. The sun shade was open, it is normally left open. Some small pieces of the glass fell onto me and seats but most was sucked up and away from the car. Thankfully, no glass hit me in the face and no cars were around me. I have rear cam footage of the glass flying out behind the car. Front footage shows nothing hit the car, no one was near enough to suspect otherwise. A picture is attached of what is left.
- Forward collision avoidance › Automatic emergency braking · Lane departure › Blind spot detection · Lane departure › Warning
When I start driving, sometimes I randomly see Key System Error and DAS Malfunction. All other warnings such as emergency brake, traction control, blind spot detection light up. Engine RPM meter keeps going to 0 and back and forth (see video in the link below). When this happens, driver assistance…
When I start driving, sometimes I randomly see Key System Error and DAS Malfunction. All other warnings such as emergency brake, traction control, blind spot detection light up. Engine RPM meter keeps going to 0 and back and forth (see video in the link below). When this happens, driver assistance features like forward collision warning, blind spot warning and lane departure warning stops working. Sometimes, I cannot turn off the engine by pressing the Stop Engine button. I have to hold the button for about 5 seconds to stop the engine. Sometimes there's a Chasis Control System error (Attached a picture from last year). This started happening about a year ago and has occurred at least a dozen times so far. I have taken this to different dealerships, and none have been able to identify the issue. I haven't had any accidents on collisions on this vehicle. Please see link below for a video of the behavior. You can see different warnings coming on and off in the video. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Latches/locks/linkages › Hood › Latch
The contact owns a 2020 Nissan Maxima. The contact stated while driving 65 MPH and changing lanes, the hood unlatched, flew open and struck the windshield. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,214.
- Structure › Body
Was getting into the car. As we closed the doors, we heard the sunroof shatter. the edges of the broken glass were pushed up as if the air pressure inside the car broke the glass. If the inside cover was open, we would have been showered in glass. The manufacturer inspected and replaced the glass.
- Power train
My transmission is bad.
- Structure › Body
1-Clips that secure the front grill and font quarter panels have broken for no apparent reason. 2-Body parts can fall off during driving if not repaired 3-Inspected at dealership 4-No warnings - the front camera looked "cloudy" because it had fallen when the grill clips broke and became loose The…
1-Clips that secure the front grill and font quarter panels have broken for no apparent reason. 2-Body parts can fall off during driving if not repaired 3-Inspected at dealership 4-No warnings - the front camera looked "cloudy" because it had fallen when the grill clips broke and became loose The entire grill has to be replaced. All parts are on backorder with no date for restock. This is my daily driver with a mix of town and highway driving, so I typically drive 30-70 MPH daily and only about 10 miles per day to and from work. There is very little wear on this car, it has less than 12,000 miles on it and has not been involved in any collision.
- Air bags
Was at a four way stop. Other driver pulled out in front of me and I tried to not hit their vehicle but couldn’t avoid it. I was going around 15 miles per hour. The air bag discharged so hard it broke my windshield and injured my head, neck and lower back.
- Structure › Body
The front passenger side A-pillar molding flew off while driving in windy weather. This piece could have hit another vehicle and impeded their vision while driving. The molding was not otherwise compromised.
- Air bags › Sensor › Frontal impact
The contact owns a 2020 Nissan Maxima. The contact stated the collision sensor system on the vehicle was malfunctioning, causing the vehicle to brake on its own while reversing in parallel parking. The contact stated the vehicle would always make buzzing sounds while parking. The contact stated…
The contact owns a 2020 Nissan Maxima. The contact stated the collision sensor system on the vehicle was malfunctioning, causing the vehicle to brake on its own while reversing in parallel parking. The contact stated the vehicle would always make buzzing sounds while parking. The contact stated while he was reversing out of a parking space on a hill, the vehicle inadvertently stopped, causing him to hit the vehicle in front of him. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 25,000.
- Back over prevention › Rearview system braking · Forward collision avoidance › Automatic emergency braking · Service brakes
While driving 2020 Nissan Maxima Sv the emergency park brake light up and rear brake light up and traction control light up on dash and it act like it looses power and when you go to settings on sonar it big green light in front of car And check engine light came on
- Parking brake · Parking brake › Electrical
My emergency brake comes on any time I drive after a heavy rain.. it starts to illuminate vaguely,then eventually the brake light will come on and then eventually it’ll start indicating to pull over. The first time I was in rush hour traffic on a busy highway. Was able to push down on the brake and…
My emergency brake comes on any time I drive after a heavy rain.. it starts to illuminate vaguely,then eventually the brake light will come on and then eventually it’ll start indicating to pull over. The first time I was in rush hour traffic on a busy highway. Was able to push down on the brake and release long enough to come off an exit before it came back on. Had to let the car sit for over 20 minutes. The second time we had heavy rain I got in the car the following day after 15 mins of driving the brake light started to illuminate and I could not get it to go off I had to pull over several time eventually sitting on the side of the ride for 20 mins again for it to go off. I could smell a burning smell when I exited the vehicle
- Service brakes, hydraulic
The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 50 - 55 mph, the vehicle lost motive power, and the Automatic Emergency Braking (AEB) System, Slip indicator, and Rear Automatic Braking warning lights were illuminated. The vehicle was taken to the dealer but the…
The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 50 - 55 mph, the vehicle lost motive power, and the Automatic Emergency Braking (AEB) System, Slip indicator, and Rear Automatic Braking warning lights were illuminated. The vehicle was taken to the dealer but the dealer could not replicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that they would not authorize the dealer to perform the repair and could not replace or repurchase the vehicle. The failure mileage was 8,296.
- Structure › Body · Visibility/wiper
Windshield cracks randomly with no point of impact. Frays outward. Seems to be stress fracture from the frame. Happened multiple times with 2020 nissans
- Electrical system · Service brakes
TL* the contact owns a 2020 nissan maxima. The contact stated that while driving at 55 mph, when the instrument panel began flashing red and the vehicle forcefully braked independently. There were no vehicles nearby and a crash was avoided. The contact stated he was able to drive to his…
TL* the contact owns a 2020 nissan maxima. The contact stated that while driving at 55 mph, when the instrument panel began flashing red and the vehicle forcefully braked independently. There were no vehicles nearby and a crash was avoided. The contact stated he was able to drive to his destination. The failure occurred on three different occasions. The vehicle was taken to a local dealer (south shore nissan located at 200 sunrise hwy, amityville, ny 11701, (516) 269-8338) and were unable to duplicate the failure. The manufacturer had been informed of failure. The failure mileage was 3,200.
- Back over prevention › Sensing system › Camera · Latches/locks/linkages
2020 nissan maxima sr. Consumer writes in regards gas cap door lock function. *Ld the consumer was concerned that the back up camera would need a system upgrade do to poor visibility. *Js
- Fuel/propulsion system
Nissan in the 2020 maxima models removed the locking feature of the gas cap door. This IS a safety concern for possible vandalism to the vehicle a personal safety concern because IS a keyed locking cap IS installed the individual has to fumble through unlocking the cap in order to fill the tank.…
Nissan in the 2020 maxima models removed the locking feature of the gas cap door. This IS a safety concern for possible vandalism to the vehicle a personal safety concern because IS a keyed locking cap IS installed the individual has to fumble through unlocking the cap in order to fill the tank. Neither the sales person or service department personnel knew this feature had been removed in the 2020 model. It's available in the 2019 maxima models. The removal of this feature, even though its standard on most vehicles sold in north america should have been disclosed before the vehicle was purchased. Further, the fact that neither the sales person at the dealer, service department personnel or management at the dealer knew about this, shows that nissan purposely withheld this information from the consumers. Had I known this feature was no longer available, even though it's still available in less expensive models in the nissan brand, I may have opted to purchase a different vehicle. nissan markets it products as being overly safe, how does the removal of this key feature make the nissan as safe as nissan market their products? the removal of this feature makes the safety of the vehicle and the person fueling the vehicle questionable! *js
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009069LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM).
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11004969DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004963INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001208AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001202DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001192CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10251535SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
- 10249914SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
- 10249898TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10248651CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242148SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242141SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10237565CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10237563CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235775SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235721SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235709REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234080SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234079SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234078SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
- 10234066DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234044DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234002AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232662WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Every Nissan Maxima model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.