2002 Nissan Pathfinder
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Pathfinder › 2002
These records cover every 2002 Nissan Pathfinder. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2002 Nissan Pathfinder. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Nissan North America, Inc. (Nissan) is recalling certain 2002 Pathfinder and Infiniti QX4 vehicles. These vehicles are equipped with Takata air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began on March, 31, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Nissan IS recalling certain model year 1996-2004 pathfinder and model year 1997-2003 infiniti QX4 vehicles originally sold, or currently registered in, connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c.…
Risk and remedy
Risk
The strut housing may crack and pull away from the inner hood ledge assembly. this may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash.
Remedy
Nissan will inspect the strut housing and repair the vehicles as necessary, free of charge. an interim notification letter was sent out in may 2011. the second notice was mailed on july 25, 2011. owners may contact nissan at 1-800-647-7261.
Nissan IS recalling forty-six certain model year 2002 pathfinder and infiniti QX4 vehicles manufactured from august 24, 2001 through august 28, 2001. the air bag inflator contains propellant wafers that are required to properly deploy the front passenger air bag. Due to improper propellant wafer installation during the air bag inflator assembly process…
Risk and remedy
Risk
The inflator housing may rupture and pieces of the inflator could strike and injure vehicle occupants.
Remedy
Nissan will notify the owners of the forty-six affected vehicles. dealers will replace the front passenger air bag module assembly with a new one free of charge. the safety recall began on august 19, 2010. owners may contact nissan at 1-800-647-7261 and infiniti at 1-800-662-6200.
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain ck motorsports combination headlights, clear corner, bumper, and side marker lights sold as replacement lamps for use on the passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Ck motorsport will notify owners and replace the noncompliant lamps free of charge. the recall began on july 1, 2006. owners may contact ck motorsport at 1-909-610-7211.
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Pro-a motors will notify owners and offer to repurchase the lamps. the recall began on april 3, 2006. owners may contact pro-a motors at 323-838-2988.
Owner complaints
156 complaints15 involved a crash1 involved a fire6 injuries
What owners report most
Latest complaints
- Steering · Structure › Body · Suspension
This relates to Campaign Number 11V244000 We are the original and only owners of the vehicle I originally brought the vehicle in for the recall and they simply sprayed some undercoating in the wheel wells. Less than a month later both strut towers separated from the body of the vehicle while my…
This relates to Campaign Number 11V244000 We are the original and only owners of the vehicle I originally brought the vehicle in for the recall and they simply sprayed some undercoating in the wheel wells. Less than a month later both strut towers separated from the body of the vehicle while my wife was driving home, she lost steering and could have had a serious or fatal accident. I towed to the dealer and they installed braces in both strut towers. I have always taken exceptional care of my vehicles, which includes multiple washes during winter months and extensive undercarriage washing every spring. This past Oct when I took the vehicle in for mandatory state inspection I was informed that the vehicle would not pass inspection next year. They told me this once before in relation to extensive rust to the passenger side rear frame next to the muffler. I was able to cut out the rust and weld a thicker plate of steel in there to repair the frame. I just changed my oil and looked for what the mechanic was referring too. This time the rust is between the braces they installed for the struts and the front of the wheel well. The mechanic saw the rust coming through the paint and poked at it with a screw driver, the screw driver went right though the body leaving significant holes in the structure that supports the struts. When the weather breaks I will further inspect to determine if there is enough good metal left for me to attempt a repair. I am doubtful a repair will be possible as the metal used to construct this vehicle is very poor quality. Despite my constant care, washing, rust conversion treatments, painting with rust blocking paint and using undercoating, every inch on the underside of the vehicle is rusted. Both rear quarters rotted behind the wheel flares and down into where the rear doors close and contact the rear quarters. Now due to Nissan's decision to use substandard metal I am forced to buy a new vehicle which is currently financially impossible
- Fuel/propulsion system
My complaint relates to Campaign Number 07V435000 We are the original and only owner of this vehicle. While driving the vehicle I started to notice a fuel smell, after several attempts to locate the source, one day I added fuel, I noticed a small puddle in my driveway the following morning. I…
My complaint relates to Campaign Number 07V435000 We are the original and only owner of this vehicle. While driving the vehicle I started to notice a fuel smell, after several attempts to locate the source, one day I added fuel, I noticed a small puddle in my driveway the following morning. I removed the wheel and the fender well cover to find the fuel filler neck had rotted through and fuel had wet both the tire and the brakes. The above campaign number has a recall the ends in the prior manufacturing year even though the part in question was used by the manufacturer through the 2004 model year. I repaired the vehicle and am now dealing with a constant check engine light due to a manufacturing defect that creates a large vacuum leak at the fuel cap. The part arrived with a notice that the leak is common and recommends replacement of the fuel cap. I replaced the cap and am having the same problem. I have retained the defective part should you wish to inspect it. I think the recall should be expanded to the entirety of the use of the defective part by the manufacturer, model year 2004. It would also be nice if the replacement part manufacturer was fined for selling a product they know to have defective manufacturing. Leak discovered 20 August 2023 at 153,789 miles Replacement part# FN748 from Spectra Premium ordered through Amazon
- Steering · Suspension
The contact owns a 2002 Nissan Pathfinder. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 11V244000 (Steering, Suspension); however, the mechanic diagnosed that there was no rust in the strut housing assembly. The contact then stated that…
The contact owns a 2002 Nissan Pathfinder. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 11V244000 (Steering, Suspension); however, the mechanic diagnosed that there was no rust in the strut housing assembly. The contact then stated that when he replaced the front struts, excessive rust was seen in the strut housing assembly. The contact stated that the vehicle was taken to multiple independent mechanics, who diagnosed that the front axle needed to be replaced and confirmed there was excessive rust in the strut housing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 147,477.
- Air bags
The contact's son owned a 2002 Nissan Pathfinder. The contact stated that she received notification of NHTSA recall campaigns and flyers and requested to be removed from the recall distribution list. The contact stated that the vehicle was sold. The local dealer and manufacturer were not contacted. The VIN was not available.
- Unknown or other
I wrote a letter and filed a complaint about a perforated rust frame on my 2002 nissan pathfinder with 118,000 miles. I had problems with the front end brought to where I purchased 18 years ago to have a recalled performed on the air bag for safety but my rusted frame IS not recalled. The…
I wrote a letter and filed a complaint about a perforated rust frame on my 2002 nissan pathfinder with 118,000 miles. I had problems with the front end brought to where I purchased 18 years ago to have a recalled performed on the air bag for safety but my rusted frame IS not recalled. The smithtown dealership owned by joseph o rubio that I purchased and just brought my to car to get it serviced. The service tech andrew lisske told me not to drive my nissan pathfinder for safety reasons because the frame IS rotted but chnaged my air bag for a recall then he said my vehicle it IS old and they don't make cars like they used to . Attachesis the service ticket. I was driving and the front passenger end was hoping while going over 40 miles an hour. I wrote and spoke to someone not I have documatation.
- Suspension
TL* the contact owns a 2002 nissan pathfinder. The contact stated while driving 40 mph, the front passenger's side tire vibrated abnormally. The contact stated that it was difficult to control the vehicle. there was no warning lights illuminated. The contact stated he parked the vehicle on the…
TL* the contact owns a 2002 nissan pathfinder. The contact stated while driving 40 mph, the front passenger's side tire vibrated abnormally. The contact stated that it was difficult to control the vehicle. there was no warning lights illuminated. The contact stated he parked the vehicle on the side of the road for approximately 30 minutes, restarted the vehicle and drove to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that subframe needed to be welded prior to replacing the lower control arm on the front passenger's side of the vehicle. The vehicle was not repaired. A dealer was not contacted or notified of the failure. The manufacturer was notified of the failure and complaint was filed. The failure mileage was 118,000.
- Structure › Body
I brought it to my mechanic we looked at the frame under the cars front end it IS clucking there IS excessive rust, perforated steel and disconnected from other parts very dangerous. I bought this car new from smithtown nissian in 2002 I am the original owner. I called smithtown nissan they said…
I brought it to my mechanic we looked at the frame under the cars front end it IS clucking there IS excessive rust, perforated steel and disconnected from other parts very dangerous. I bought this car new from smithtown nissian in 2002 I am the original owner. I called smithtown nissan they said they have recalls for this but my vin# car IS not affected I read the recall notice r1107 it states im high salt areas and new york IS one of them for this type of problem . The manufacturer should be liable.
- Suspension
I was driving my 2002 pathfinder to work on monday of this week when I started to feel a slight shaking in my steering wheel and chatter in my brake pedal while driving at 55mph on the highway. After I got off the highway I could barely make a right turn as the steering wheel was very stiff. I…
I was driving my 2002 pathfinder to work on monday of this week when I started to feel a slight shaking in my steering wheel and chatter in my brake pedal while driving at 55mph on the highway. After I got off the highway I could barely make a right turn as the steering wheel was very stiff. I checked my front end and what I found was frightening. The drivers side strut tower had torn from the frame and body and was now pushing against both the steering shaft and master cylinder which was bent up at an angle. My master brake cylinder IS now supporting the right front wheel! Thank god the strut did not snap the steering shaft or master cylinder while at highway speed. I might be in a hospital bed or dead. I had the car towed to a nissan dealership who told me that it received a level 1 repair by the previous owner (i am the second owner) in 2011 and nothing could be done except to call corporate. I did some research and found that the recall has two levels: 1 and 2. Level 1 IS a simple inspection, cleaning and coating. Level 2 requires a bolted in metal brace be installed to reinforce the strut tower. Nissan corporate told me the level 1 repair was already completed and nothing further could be done even though the repair did nothing to remedy the problem and now I am in need of a level 2 repair. I cannot believe that nissan can walk away from this after their level 1 fix fails to remedy the problem. The level 1 repair IS a ticking time bomb as the so called "fix" does nothing to stop the tower from failing. I honestly feel that nissan has not done enough to remedy the issue and there could still be hundreds or thousands of pathfinders with bogus level 1 repairs on our roads right this minute. Nissan should provide the level 2 recall even if level 1 has already been completed.
- Vehicle speed control
I was driving on a highway when I realized my car was accelerating quickly without my foot on the gas pedal. I put my foot on the brake to slow it down to 65. At the same time I moved the rug back in case it was caught, but that was not the problem and I also tapped the gas pedal to see if it was…
I was driving on a highway when I realized my car was accelerating quickly without my foot on the gas pedal. I put my foot on the brake to slow it down to 65. At the same time I moved the rug back in case it was caught, but that was not the problem and I also tapped the gas pedal to see if it was stuck and it was not. I continued to drive for 15 miles with my foot on the brake the entire time until I exited the highway and was able to enter a parking lot where I depressed the brake as hard as I could. The car was shaking and the engine was revving and the car was trying to push forward. I was afraid putting it in neutral would not work so I threw it in to park and the engine continued to rev as the car jerked to a stop. I put on the emergency brake and turned it off. As I exited the car, I could smell burning and moved away from the car. I was shaking uncontrollably and broke down after that. I called the nissan dealer that services my car to say what happened and it would be towed there. I called my insurance roadside assistance to tow the car. The tow truck driver turned the car on to put it in neutral and it immediately began revving up again so he turned it off and popped the hood and showed me where the throttle was and the wires going to it and he fiddled with those and started the car again and he put it in neutral and towed it to the dealership.
- Structure › Body
Nissan repaired strut housing under recall. their " band-aid " of a repair IS failing. contacted nissan and was told they did what was required. housing repair IS coming apart and brake line pulling away. was told buy a new vehicle. Why should I when mine runs perfectly fine. But now its unsafe. so unhappy with their response.
- Suspension
The area where the control arms attached to the frame/body rusted out making the the car unsafe ti be on thr road. The mechanic advised that other areas of the unibody were also rusting away and advised junking the car.
- Service brakes · Suspension
TL* the contact owns a 2002 nissan pathfinder. While driving 35 mph, the brakes failed. The contact stated that fluid leaked out of the brake lines due to rust on the struts of the vehicle. Due to the brake failure, the vehicle came to a complete stop while driving. The vehicle was towed to an…
TL* the contact owns a 2002 nissan pathfinder. While driving 35 mph, the brakes failed. The contact stated that fluid leaked out of the brake lines due to rust on the struts of the vehicle. Due to the brake failure, the vehicle came to a complete stop while driving. The vehicle was towed to an independent mechanic and the brakes were replaced. Star nissan (206-02 northern blvd, bayside, new york 11361, (888) 457-6717) repaired the driver's side strut per nhtsa campaign number: 11v244000 (steering, suspension), but the failure recurred. The contact stated that the passenger side strut became faulty in september of 2018. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. The failure mileage was 96,070.
- Fuel/propulsion system
Fuel filler neck corrosion results in leak in fuel, evaporative, and emissions systems. fuel will leak after filling gas tank, creating serious fire hazard while driving. recall was issued for 1997-2001 pathfinders, but should likely be expanded to include pathfinders through 2004, which use same design.
- Service brakes · Vehicle speed control
My car wont stop and when I push the brakes it will push the gas pedal or got stock and I all ready have a two accidents because of that first I hit a store wall and damage big time and the second time did a cement post so I need to know if IS this car or what
- Fuel/propulsion system
TL* the contact owns a 2002 nissan pathfinder. The contact noticed a fuel odor near the fuel tank, but did not observe any fuel leaking from the vehicle. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 127,700.
- Structure › Body
Recall #11v244000 applies to my issue. Both front aprons rotted. Confimed by my local STS. My vin # IS not covered somehow. Never received notice of campaign. Told by nissan dealer I'm not covered.
- Structure › Body
The frame on these pathfinders are rusting and show rot that IS not except able or safe my vehicle will not pass inspection because the frame IS rotted.i believe these should be recalled as the more I search online the more I see other owners going through the same thing.nissan needs to be held responsible for this defect.
- Air bags · Steering · Suspension
Takata recall- the nissan consumer affairs department was unwilling to assist me in repairing the affected vehicle. The closest service area IS 98.3 miles one way from my house in which they told me to pay for the cost of travel and time off of work out of my own pocket in order for the repairs…
Takata recall- the nissan consumer affairs department was unwilling to assist me in repairing the affected vehicle. The closest service area IS 98.3 miles one way from my house in which they told me to pay for the cost of travel and time off of work out of my own pocket in order for the repairs to be completed. I asked if the service station could instead pick up my vehicle and provide me a loaner vehicle while the repairs were taking place in which they declined.
- Steering · Structure › Body · Suspension
Strut tower rust damage, my pathfinder started having that noise coming from the steering column during motion. after a quick inspection at the dealership we realized there was a big gap under the strut towers in both sides, and that there was already a recall, but the recall does not includes to…
Strut tower rust damage, my pathfinder started having that noise coming from the steering column during motion. after a quick inspection at the dealership we realized there was a big gap under the strut towers in both sides, and that there was already a recall, but the recall does not includes to replace the strut column, just a cheap, glued-bolted strip of metal they call a bracket that does not even covers the gap. the "fix" used in recall nhsta ID: 11v-244 IS totally inadecuate for vehicles in which corrosion has take all the base of the strut tower and the tower IS already touching the steering column. To elaborate imagine a gap 3 inches high and 12 inches long; two of the 3 inches in heigh were created by material that rusted and fell apart an only one inch if bent displacement. If as the instructions of the recall indicate, the strut tower must be bent back to original position, the gap will be reduced only the one inch that correspond to displacement leavin a 12 by 2 inches gap due to corrosion and it IS here, where the recall solution indicates that a trip of steel should be bolted/glued to. The 4-5 inch strip(repair bracket) will be lay in cross position perpendicular to the rusted gap, leaving about 3 inches of the rusted gap exposed to each side. Just like a band aid stick across a big wound. this IS not a long term fix, the bracket will fail as well or will detach from the rusted surfaces where it was installed.
- Engine
Nissan power control valve loose fasteners: my concern resonates with consumer safety that involves gross engine failure during operations due to loosening internal fasteners/components. while driving on a city street, I noticed an abrupt and unusual mechanical grinding sound coming from my…
Nissan power control valve loose fasteners: my concern resonates with consumer safety that involves gross engine failure during operations due to loosening internal fasteners/components. while driving on a city street, I noticed an abrupt and unusual mechanical grinding sound coming from my vehicle (V6 pathfinder). eventually the car would not start. after having it towed to the dealer for diagnostics and service, the technician noticed that an internal power control valve was missing from the intake after he had removed the valve cover during his troubleshooting. I purchased this vehicle new (sole owner) and have never had any work/maintenance performed that required the valve cover to be removed. After doing some research on my own, I found multiple complaints about nissan power control valve screws loosening, falling within the engine and causing severe engine failure while driving and more than $2K in repairs to the consumer. I also noted that nissan (west coast, california) recently recalled various models/multi-years, including the 2002 pathfinder, acknowledging the problem with loosening fasteners within the respective engines; however, no recall was enacted for the same models on the east coast USA. although my vehicle was eventually diagnosed with idle air control valve and electronic control module (engine) problems, the location (within my engine) of the missing power control valve and it's fasteners IS not known and I am not convinced that this foreign material (loose screws/valve) would not have been the root cause of these diagnosed failures. Please note that I have been very fortunate in that my vehicle has over 200K miles; however, there are multiple power control valves within my (these) vehicles that may be subject to failure and most importantly if other consumers may be one engine failure away from a potential catastrophic result.
- Structure › Body
Sub frame rooted second time
- Electrical system · Steering · Suspension
I recently bought this vehicle in az. However the vehicle came from conneticut. It has a severe wobble when accelerting and decellerating.
- Suspension · Unknown or other
Front strut housing corrosion recall. my mechanic advised me today that the inner shock supports on my vehicle were terribly rotted/corroded. I went onlint to research it and found there may have been a recall of my vehicle. however, I was never contacted. this IS very disturbing. I plan to…
Front strut housing corrosion recall. my mechanic advised me today that the inner shock supports on my vehicle were terribly rotted/corroded. I went onlint to research it and found there may have been a recall of my vehicle. however, I was never contacted. this IS very disturbing. I plan to call nissan to discuss but writing you to see if you have more information on a potential recall. I have lived at the same address as when I purchased the vehicle and the same number but no recall notice was ever sent to me. my mechanic said there IS a safety issue driving the vehicle and to address it asap.
- Steering · Structure › Body · Suspension
Brought vehicle in for repair due to an issue with the steering. apparently my vehicle has also been affected by the same rust/corrosion problem as previously recalled under recall 11v244000 and 11v244000 although these are not listed with my vin. vehicle IS unsafe to drive.
- Suspension
Second time!!
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Frame/Body Structure Corrosion
In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified NHTSA that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the driver's side front strut tower.The vehicles included in the…
In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified NHTSA that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the driver's side front strut tower.The vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia.The DIR states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.This could lead to the strut housing panel separating and contacting the steering column lower shaft.Contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.If the steering column lower shaft completely fractured it would result in a total loss of steering control.In some cases, the strut housing panel can contact or affect adjacent brake system components.Complainants reported experiencing either steering or brake system issues, and in some cases, both.Nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). Brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, ABS wire harness, etc.) will also be inspected.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192677SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
- 10192513SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
- 10192305SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
- 10192289Nissan is conducting a voluntary safety recall campaign on certain model year 1996 - 2004 Pathfinder vehicles that are currently registered in Salt States to inspect for corrosion, and if necessary repair the front strut housing panels. In additionto the recall campaign, in the interest of customer satisfaction, owners of similar vehicles that are not subject to the recall because they were originally sold in and are registered in States where corrosion is unlikely to occur will receive a courtesy notification and will be offered an opportunity to have their vehicles inspected at no charge. If necessary, the vehicles will also be remedied free of charge. See this bulletin for further detail. Campaign ID: R1108 NHTSA #: 11V-244
- 10192233Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
- 10192217If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
- 10192216SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
- 10192192As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
- 10192145SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
- 10188377STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10152994Subject: Takata Completion Objectives for Q4 Nissan is continuing to ask its dealers to urgently help increase customer participation in the Takata recalls and to help it achieve 100% customer recall participation for the following vehicles: - 2007-11 Versa Sedan - 2007-12 Versa Hatchback - 2002-06 Sentra - 2002-04 Pathfinder - 2001-03 Maxima Nissan expects to upload the next refreshed owner list to DBS by the middle of February. At the time of monthly updates, we reassign owner lists based on dealer buy/sells. We anticipate having this automated within DBS by the end of the fiscal year. This is an extremely serious safety issue and Nissan is taking significant and unprecedented steps to increase customer recall participation but it needs dealer help to achieve its remedy goals. A separate communication will be released later this week informing regional personnel of the requirements for bonus payout in Q4. The Q4 objective is based on the average number of repairs in Q3 multiplied by the number of service days in Q4 (Mon-Sat minus any holidays). Dealer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our dealers. Regional personnel can access current completions via the tableau Takata tracker (https://tableau.na.nissan.biz/#/site/SLSMKG/views/TakataCampaignReport/TakataCampaign?:iid=3 ). Q4 objectives will be updated by the end of the week in the tableau Takata tracker, but current overall completion rates are included above.
- 10152508Dealer Engagement for Takata Awareness Nissan is committed to the safety and security of its customers and their passengers. As you are likely aware, Nissan has initiated multiple field actions to execute the Takata Airbag Recall in accordance with the schedule set by the National Highway Traffic Safety Administration (NHTSA). Nissan has employed a variety of methods to reach affected customers to increase repair completion. However, your help is needed to raise awareness to remedy the approximately seven hundred thousand vehicles that remain unrepaired. This is a serious issue and we need everyone?s help to further increase recall awareness. Nissan is asking all dealers to provide their employees with instructions on how to identify vehicles affected by the Takata airbag recall and encourage them to help draw an affected owner?s attention to this danger. Your employee?s actions could save someone?s life or prevent a significant injury. Supporting Materials To assist with this request, each dealer will receive thirty ?Takata Airbag Recall Alert Cards? by December 5, 2018. Each ?Alert Card? has eight (8) individual tear off cards (written in English and Spanish) that can be distributed to owners to make them aware of how to check their vehicle for an open Takata recall, and of the importance of having the repair performed. To facilitate identification of affected vehicles, your employees can download the free Airbag Recall App from the App Store or Google Play. This app will work for any brand vehicle affected by the Takata recall, and will inform your employees if any of the affected vehicles listed below have an open Takata recall. Affected Vehicles: - NISSAN: - 2001-2003 Maxima - 2002-2004 Pathfinder - 2002-2006 Sentra - 2007-2011 Versa Sedan - 2007-2012 Versa Hatchback - INFINITI: - 2001 I30 - 2002-2004 I35 - 2002-2003 QX4 - 2003-2008 FX35/45 - 2006-2010 M35/45
- 10148768Free Oil Change Specific Vehicles Subject to the Takata Recall *****Detailed Information***** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, Nissan is offering a special incentive for certain populations of affected vehicles for a limited time. The expiration date for this offer is December 31, 2018. Nissan is offering a complimentary oil change for participating customers free of charge. Nissan Consumer Affairs will be outreaching to these eligible owners directly, but dealers may also offer this incentive to eligible owners found on your retailed vehicle open campaign report if their VIN has PC650 or PC655 applied in Service Comm or DBS National Service History ? Open Campaign. *****What Dealers Should Do***** 1. Dealers should verify if vehicles are eligible for this complimentary oil change using Service Comm or DBS National Service History ? Open Campaign I.D. PC650 or PC655. - The free oil change should only be performed if the Takata recall campaign has been performed first or at the same time as the oil change. NOTE: Customers should be informed that this free oil change offer is timelimited. Owners may redeem this free oil change offer at any point from the date of Takata repair until December 31, 2018. SERVICE COMM will be deactivated on January 1, 2019, and the offer will expire at that time. 2. The service department should submit the free oil change offer and Takata recall repairs as two separate campaign repair claims. Once the oil change claim has been submitted and paid, the offer will no longer display in Service Comm.
- 10051767Nissan: lock/unlock request button on outside handle does not respond.
- 10040905Nissan service campaign: see document search button for owner letter. 1996-2004 pathfinder. In states where heavy concentrations of road salt are used, in the winter, the front driver's side strut housing can develop corrosion that may cause damage. This may allow the housing to contact the steering column. This would create noise and a difference in steering effort. It may lead to steering system damage, and possibly brake line damage. Updated 9/27/11. Updated 11/02/11. Updated 2/06/12. Updated 6/12/12. Updated 8/22/12. Updated 12/18/13. Updated 12/26/13.
- 10032506Nissan: vent control valve replacement. When replacing the evap canister vent control valve for reason: use the one listed on page 2; for vent control valve replacement procedure, refer to the appropriate section of the electronic service manuals (esm; when installing the new valve, do not add any lube to its o ring; for frontier (D40 series) only, install the protector listed in parts information. Includes 2005-09 frontier. Updated 12/8/10.
- 10032306Nissan: exterior lamp fogging. Occasionally water IS noticed in the exterior lamps. This IS generally not due to a defect. All current exterior lamp assemblies are vented to the atmosphere (not sealed). This IS necessary to allow for expansion and contraction of air from temperature variations (warmer or colder) without damage to the lamp. Moisture in the air sometimes travels into and out of the lamp assembly through these vents. Certain environmental conditions may cause moisture to condense. The fogging/cloudiness should disappear over time when the lamp IS in a dry environment. No models listed. Updated 5/7/10. Updated 12/9/13.
- 10031305Nissan: tire pressure monitoring system (TPMS) warning light on/flashing. No models or model years listed. Updated on 08-11-2011.
- 10030165Nissan: the 12 volt battery IS an important part of the vehicle electrical system and IS required to stay connected when the engine IS running. To prevent damage to vehicle electronic components follow the instructions/cautions. No model years listed.
- 10025522Nissan: srs precautions during service;improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all nissan models with the srs systems. Updated 2/21/14.
- 10021508Exterior lamp fogging.
- 10019300Malfunction indicator lamp on with diagnostic trouble code u1000 or u1010 stored in engine control unit.
- 10017473Front seat belt latch plate retaining button missing.
- 10010378Repair of exhaust leak/noise at front tube.
- 100078814WD warning lamp comes on intermittently.
Every Nissan Pathfinder model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.