2004 Nissan Pathfinder
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2004 Nissan Pathfinder. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2004 Nissan Pathfinder. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Nissan IS recalling certain model year 1996-2004 pathfinder and model year 1997-2003 infiniti QX4 vehicles originally sold, or currently registered in, connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c.…
Risk and remedy
Risk
The strut housing may crack and pull away from the inner hood ledge assembly. this may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash.
Remedy
Nissan will inspect the strut housing and repair the vehicles as necessary, free of charge. an interim notification letter was sent out in may 2011. the second notice was mailed on july 25, 2011. owners may contact nissan at 1-800-647-7261.
Dope, inc. IS recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on july 28, 2009. owners may contact dope, inc. At 1-626-272-1798.
Certain hopkins aftermarket trailer brake control connection harnesses sold for use on certain models of nissan vehicles which are listed above. the internal part numbers within hopkins are: 1010476025, 1040376025, 1110476025, 1170376025, 1290376025, 1010476035, 1040376035, 1110476035, 1170376035, and 1290376035. a wire may have been placed in an…
Risk and remedy
Risk
This harness would result in power from the trailer brake controller going to the towing vehicle dash light circuit rather than the trailer brakes. this result would be the lack of trailer braking when the towing vehicle brakes were applied. it would also result in the towing vehicles dash lights being activated when the vehicle brakes were applied. the failure of the application of the trailer brake could result in reduced ability to stop and contribute to a possible crash.
Remedy
Hopkins will notify owners and replace the original harness with a revised harness free of charge. the recall began august 17, 2007. owners can contact hopkins at 800-835-0129.
Certain ck motorsports combination headlights, clear corner, bumper, and side marker lights sold as replacement lamps for use on the passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Ck motorsport will notify owners and replace the noncompliant lamps free of charge. the recall began on july 1, 2006. owners may contact ck motorsport at 1-909-610-7211.
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Pro-a motors will notify owners and offer to repurchase the lamps. the recall began on april 3, 2006. owners may contact pro-a motors at 323-838-2988.
Owner complaints
67 complaints3 involved a crash2 injuries
What owners report most
Latest complaints
- Tires
On October 23 2023 I purchased from Firestone where I have been a customer for some 30 years paying nearly $1000 for 4 tires. 1) On January 6, 2024 the first tire on the front driver"s side had picked up a nail GEICO road hadzard came and removed the tire. Firestone said they could not repair the…
On October 23 2023 I purchased from Firestone where I have been a customer for some 30 years paying nearly $1000 for 4 tires. 1) On January 6, 2024 the first tire on the front driver"s side had picked up a nail GEICO road hadzard came and removed the tire. Firestone said they could not repair the tire and replaced it with another SureDrive new tire and charged me $55 plus dollars to replace. 2) On March 14, 2024 the 2nd tire on the rear passenger side picked up another nail GEICO came again and removed the tire that one was patched for free. 3) Then on May 2, 2024 the front passenger side with a slash and could not be repaired so it was replaced with a new tire and charges me some $25. 4) Then on July 24, 2024 the rear driver side and that tire had picked up a nail and by then I had started carrying an air pump in case of a flat and I would not have to wait for Roadside Service. So that time I left the nail in the tire and covered it with heavy piece of duct tape. Then attached the pump and aired it up and drove to the nearest Firestone where they patched that tire. Now I have four tires on my car with patches. Even the on new tire that replaced the slashed tired soon picked up a nail and had to be patched. I bought the tires because I had Michelin tires on my vehicle for which Firestone said during a Auto-Care complete check special for $9.99, that my tires were 12 years old and was dry rotted and dangerous to keep driving on. Being that I am a senior and ride alone most times I took their advice and bought a set of 4 new tires. I have asked the landlord to check their security cameras to rule out vandalism and I asked if others had suffered unusual tire flats. The answer was none. I live in a very clean and cared for apartment. Therefore it must be the tires. Maybe they were used instead of new. Perhaps you can help. Because now I feel more unsafe than before I bought the new tires. I am just worn out getting tire flats repaired.
- Air bags
i made appointments at 2 different Nissan dealers and contacted Nissan corporate about my airbag recall. Dealers were neither able or willing to obtain parts Walzer Nissan, Coon Rapids MN and Miller Nissan, St Cloud Mn. Ive received several notices about the recall but im told Nissan is not obligated to fix the problem, just notify me
- Tires › Tread/belt
The contact owns a 2004 Nissan Pathfinder equipped with Bridgestone Tires, Tire Line: Dueler H/L Alenza, Tire Size: 255/65/R16, DOT Number: (N/A). The contact stated while driving 65 MPH, the vehicle was swaying from side to side. The vehicle was taken to an independent mechanic, where it was…
The contact owns a 2004 Nissan Pathfinder equipped with Bridgestone Tires, Tire Line: Dueler H/L Alenza, Tire Size: 255/65/R16, DOT Number: (N/A). The contact stated while driving 65 MPH, the vehicle was swaying from side to side. The vehicle was taken to an independent mechanic, where it was diagnosed that the front driver's side tread belt had shifted, causing the vehicle to sway while driving. The tire was a replacement tire. The tire was replaced; however, the failure recurred intermittently. No further repairs were completed. The manufacturer was not notified of the failure. The tire failure mileage was approximately 32,000. The vehicle failure mileage was approximately 195,000. The VIN was unavailable.
- Unknown or other
I do not have an actual incident to report, but just trying to find out how you can get all these letters and calls from 3rd party companies to STOP! I have contacted my dealership and have entered my VIN on the NHTSA.gov/recalls site and there are no active recalls on my vehicle. I get letters…
I do not have an actual incident to report, but just trying to find out how you can get all these letters and calls from 3rd party companies to STOP! I have contacted my dealership and have entered my VIN on the NHTSA.gov/recalls site and there are no active recalls on my vehicle. I get letters almost weekly and the last one is designed to look like it actually is from my State of GA Motor Vehicle Division. I also receive calls on my home and cell phone. These companies need to be fined or something. If they are not legit, then how can they use all the insignias of State of GA and NHTSA and Nissan? What can someone do?
- Air bags
The contact owned 2004 Nissan Pathfinder. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear driver’s side of the vehicle. The driver’s side front and rear curtain air bags deployed and ruptured, projecting fragments, but was not struck by any…
The contact owned 2004 Nissan Pathfinder. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear driver’s side of the vehicle. The driver’s side front and rear curtain air bags deployed and ruptured, projecting fragments, but was not struck by any fragments from the deployment. The contact sustained hearing loss from the decibel level of the air bag deployment inside the vehicle but did not seek medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was deemed a total loss. The contact received a recall notice for NHTSA Campaign Number: 20V008000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 41,000.
- Power train
My shifter keeps getting locked 8N the park position. I have replaced the shifter solenoid but it did it again in a week..
- Air bags
I received a notification of recall, on 2014. I got to the dealer and the problem was not repaired. They tell me they will colling back when the part arrived to the center but they dont.
- Engine · Vehicle speed control
Driving at 25 to 50 mph the vehicle lurches forward rhythmically. Causing near collisions with vehicles in front of it.
- Fuel/propulsion system
TL* the contact owns a 2004 nissan pathfinder. While adding fuel in the tank, the fuel would leak out before the tank was full. The contact stated that the failure occurred for the past two years every time the vehicle was fueled. The vehicle was not taken to the dealer or an independent mechanic…
TL* the contact owns a 2004 nissan pathfinder. While adding fuel in the tank, the fuel would leak out before the tank was full. The contact stated that the failure occurred for the past two years every time the vehicle was fueled. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 130,000.
- Service brakes
Takata recall: I brought the vehicle new, and around the 4TH year, I started to notice that the brake light would come on. The first few repairs the brakes pads changed, line, cylinder, and full brake replacement:, but the issue persisted over the years without any mechanic that could provide me…
Takata recall: I brought the vehicle new, and around the 4TH year, I started to notice that the brake light would come on. The first few repairs the brakes pads changed, line, cylinder, and full brake replacement:, but the issue persisted over the years without any mechanic that could provide me with an explanation of this problem. My main reason for writing this IS because of the inherent danger of this brake issue. This problem has occurred while I was driving at highway speeds. Talking to other owners in social media groups this brake issue seems to be an issue with the pathfinder armada/titan models. this IS a danger, please investigate.
- Fuel/propulsion system · Structure › Body
The fuel gauge stopped working. I changed the fuel pump and the sending unit thinking this was the problem. I never received a warning that anything was wrong. I looked online for recalls and saw that there were recalls for this problem in the 2005 and older models of pathfinders. I took my car to…
The fuel gauge stopped working. I changed the fuel pump and the sending unit thinking this was the problem. I never received a warning that anything was wrong. I looked online for recalls and saw that there were recalls for this problem in the 2005 and older models of pathfinders. I took my car to a nissan dealer and was told the fuel gauge not working IS a problem with this model nissan. learned that my fuel gauge wasn't working when my car stopped on the highway due to my car having run out of gas which could have caused me to have an accident. No warning. Nothing. if the fuel gauge not working IS a problem with 2005 and older models of nissan why wasn't there a recall for the 2004 if this IS also an issue for the 2004 model? I took my car to a nissan dealer regarding the fuel gauge and was told that the part IS discontinued. How would I fix this if the part doesn't exists? if this IS an issue in the 2004 nissan, why not recall this part to fix the problem? This could have and can cause a serious accident.
- Air bags · Seat belts · Structure › Body
Takata recall for airbags on 2004 nissan pathfinder. I purchased my vehicle in november of 2017 and was not advised of the recall issued may 14, 2015 at time of purchase. in december of 2017 I was waiting to pull out onto long pond rd and as I started to pull out my airbags deployed causing me to…
Takata recall for airbags on 2004 nissan pathfinder. I purchased my vehicle in november of 2017 and was not advised of the recall issued may 14, 2015 at time of purchase. in december of 2017 I was waiting to pull out onto long pond rd and as I started to pull out my airbags deployed causing me to swerve and slam my driver tail light side into a mound causing tail light to bust and dent in side panel at tail light. I have contacted nissan dealership and no one will return my calls or assist me in this matter. all I want IS my air bags replaced and the tail light fixed. there was no impact to set the air bags off as I was clearly stopped and had just pulled onto street. I feel that because of my young age no one wants to take this seriously. I was 20 when this happened and it IS my first vehicle purchase ever.
- Engine · Fuel/propulsion system
My vehicle was mostly in the state of ny (salt belt state) from 2004 until 2015. (11 years) it's now in va. The undercarriage IS rusted beyond a normal amount. The exhaust especially holes are in piping from the catalytic converter to the tailpipe. The care IS leaking fuel from the metal filler…
My vehicle was mostly in the state of ny (salt belt state) from 2004 until 2015. (11 years) it's now in va. The undercarriage IS rusted beyond a normal amount. The exhaust especially holes are in piping from the catalytic converter to the tailpipe. The care IS leaking fuel from the metal filler tube to the gas tank! My local nissan dealership refused to address these serious issues and inferior metal piping problems. I'm scared the vehicle will blow up.it's dangerous.
- Air bags · Suspension
Air bag light IS flashing
- Air bags · Seat belts
Vehicle light for air back going on in the seatbelt doesn't work well
- Power train
I bought the truck january 4TH this year wheni checked trannmission fluid wasn't on stick. so I added 6 ounces feb 15TH and next day or 2 started slipping had it flushed 500 worth still shot. this was 2ND time tyranny. Had been serviced. Nissan you know it's faulty radiators I mean 124.000 miles wasn't nothing for a nissan years ago I guess that's changed. Very discouraged never own another 1.
- Air bags
Takata recall
- Fuel/propulsion system
Engine stopped running while driving. Turned the tank was out of gas with fuel gauge showing right at quarter mark full. The gauge seem to show full when filled up but for the last three times it shows a quarter tank left while I am able to pump in over 18 gallons of fuel.
- Service brakes
TL* the contact owns a 2004 nissan pathfinder. When the vehicle was started, the ABS and vehicle dynamic control warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was approximately 103,000.
- Service brakes
Takata recall so yesterday while driving on the highway us 31 and it was raining I lost all functions of my brakes with my 3 year old daughter in the vehicle. This was the scariest experience ever I thought we were going to die. After coming to a complete stop and makeing a few phone calls I was…
Takata recall so yesterday while driving on the highway us 31 and it was raining I lost all functions of my brakes with my 3 year old daughter in the vehicle. This was the scariest experience ever I thought we were going to die. After coming to a complete stop and makeing a few phone calls I was advised to turn the vehicle off and turn it back on the brake light went off and brake functions started working properly. really considering getting rid of my truck after this incident. We could have died.
- Air bags
TL* takata recall. The contact owns a 2004 nissan pathfinder. While driving various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,050.
- Fuel/propulsion system
The fuel gauge read I had a quarter tank of gas, but I ran out. upon searching the internet for issues such as this there are too many to list here. google search for "2004 pathfinder fuel level problem" there have been multiple issues with the design of the sensor and this IS known by nissan. being disabled and running out of gas IS not safe and should be addressed by nissan to resolve this issue.
- Air bags
2004 nissan pathfinder. consumer writes in regards to front airbag assembly recall notice. *smd
- Suspension
Driving my son's pathfinder for the first time to see what he was complaining about shocked me. I was getting on the interstate, and merging onto the highway, when the pathfinder started wobbling so roughly that I pulled over. I was shaking! my son was also in the vehicle with me, he says it gets…
Driving my son's pathfinder for the first time to see what he was complaining about shocked me. I was getting on the interstate, and merging onto the highway, when the pathfinder started wobbling so roughly that I pulled over. I was shaking! my son was also in the vehicle with me, he says it gets even worse, and does this wobble at all speeds. I pulled back onto the highway, and again started wobbling so severely at 50 miles an hour, I slowed down to 40 and still felt like I was not in control of the steering. I took the pathfinder to the tire dealers in town and also to have the undercarriage looked at. No body was able to answer the question as to why this IS happening. Even the nissan dealer had no clue. I have researched this problem on line and found similar tales. This IS a frightening situation. My granddaughter IS not allowed to ride in this vehicle. Please let me know what IS going on. *tr
- Steering · Suspension
When driving at 40 mph steering vibrates and the vehicle rear end wobbles when trying to slow down, almost lost control of vehicle, that was very nerve wrecking. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Frame/Body Structure Corrosion
In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified NHTSA that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the driver's side front strut tower.The vehicles included in the…
In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified NHTSA that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the driver's side front strut tower.The vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia.The DIR states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.This could lead to the strut housing panel separating and contacting the steering column lower shaft.Contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.If the steering column lower shaft completely fractured it would result in a total loss of steering control.In some cases, the strut housing panel can contact or affect adjacent brake system components.Complainants reported experiencing either steering or brake system issues, and in some cases, both.Nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). Brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, ABS wire harness, etc.) will also be inspected.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192805IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192677SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
- 10192638SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
- 10192513SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
- 10192305SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
- 10192289Nissan is conducting a voluntary safety recall campaign on certain model year 1996 - 2004 Pathfinder vehicles that are currently registered in Salt States to inspect for corrosion, and if necessary repair the front strut housing panels. In additionto the recall campaign, in the interest of customer satisfaction, owners of similar vehicles that are not subject to the recall because they were originally sold in and are registered in States where corrosion is unlikely to occur will receive a courtesy notification and will be offered an opportunity to have their vehicles inspected at no charge. If necessary, the vehicles will also be remedied free of charge. See this bulletin for further detail. Campaign ID: R1108 NHTSA #: 11V-244
- 10192233Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
- 10192217If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
- 10192216SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
- 10192192As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
- 10192145SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
- 10188377STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10182353VOLUNTARY SERVICE CAMPAIGN FRONT DIFFERENTIAL SIDE FLANGE MOUNTING BOLT Service Campaign ID # P4134 is no longer active. Repair orders opened after this bulletins published date are no longer eligible for reimbursement under Campaign ID # P4134. Please discard all previous versions of NTB04-095.
- 10152994Subject: Takata Completion Objectives for Q4 Nissan is continuing to ask its dealers to urgently help increase customer participation in the Takata recalls and to help it achieve 100% customer recall participation for the following vehicles: - 2007-11 Versa Sedan - 2007-12 Versa Hatchback - 2002-06 Sentra - 2002-04 Pathfinder - 2001-03 Maxima Nissan expects to upload the next refreshed owner list to DBS by the middle of February. At the time of monthly updates, we reassign owner lists based on dealer buy/sells. We anticipate having this automated within DBS by the end of the fiscal year. This is an extremely serious safety issue and Nissan is taking significant and unprecedented steps to increase customer recall participation but it needs dealer help to achieve its remedy goals. A separate communication will be released later this week informing regional personnel of the requirements for bonus payout in Q4. The Q4 objective is based on the average number of repairs in Q3 multiplied by the number of service days in Q4 (Mon-Sat minus any holidays). Dealer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our dealers. Regional personnel can access current completions via the tableau Takata tracker (https://tableau.na.nissan.biz/#/site/SLSMKG/views/TakataCampaignReport/TakataCampaign?:iid=3 ). Q4 objectives will be updated by the end of the week in the tableau Takata tracker, but current overall completion rates are included above.
- 10152508Dealer Engagement for Takata Awareness Nissan is committed to the safety and security of its customers and their passengers. As you are likely aware, Nissan has initiated multiple field actions to execute the Takata Airbag Recall in accordance with the schedule set by the National Highway Traffic Safety Administration (NHTSA). Nissan has employed a variety of methods to reach affected customers to increase repair completion. However, your help is needed to raise awareness to remedy the approximately seven hundred thousand vehicles that remain unrepaired. This is a serious issue and we need everyone?s help to further increase recall awareness. Nissan is asking all dealers to provide their employees with instructions on how to identify vehicles affected by the Takata airbag recall and encourage them to help draw an affected owner?s attention to this danger. Your employee?s actions could save someone?s life or prevent a significant injury. Supporting Materials To assist with this request, each dealer will receive thirty ?Takata Airbag Recall Alert Cards? by December 5, 2018. Each ?Alert Card? has eight (8) individual tear off cards (written in English and Spanish) that can be distributed to owners to make them aware of how to check their vehicle for an open Takata recall, and of the importance of having the repair performed. To facilitate identification of affected vehicles, your employees can download the free Airbag Recall App from the App Store or Google Play. This app will work for any brand vehicle affected by the Takata recall, and will inform your employees if any of the affected vehicles listed below have an open Takata recall. Affected Vehicles: - NISSAN: - 2001-2003 Maxima - 2002-2004 Pathfinder - 2002-2006 Sentra - 2007-2011 Versa Sedan - 2007-2012 Versa Hatchback - INFINITI: - 2001 I30 - 2002-2004 I35 - 2002-2003 QX4 - 2003-2008 FX35/45 - 2006-2010 M35/45
- 10148768Free Oil Change Specific Vehicles Subject to the Takata Recall *****Detailed Information***** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, Nissan is offering a special incentive for certain populations of affected vehicles for a limited time. The expiration date for this offer is December 31, 2018. Nissan is offering a complimentary oil change for participating customers free of charge. Nissan Consumer Affairs will be outreaching to these eligible owners directly, but dealers may also offer this incentive to eligible owners found on your retailed vehicle open campaign report if their VIN has PC650 or PC655 applied in Service Comm or DBS National Service History ? Open Campaign. *****What Dealers Should Do***** 1. Dealers should verify if vehicles are eligible for this complimentary oil change using Service Comm or DBS National Service History ? Open Campaign I.D. PC650 or PC655. - The free oil change should only be performed if the Takata recall campaign has been performed first or at the same time as the oil change. NOTE: Customers should be informed that this free oil change offer is timelimited. Owners may redeem this free oil change offer at any point from the date of Takata repair until December 31, 2018. SERVICE COMM will be deactivated on January 1, 2019, and the offer will expire at that time. 2. The service department should submit the free oil change offer and Takata recall repairs as two separate campaign repair claims. Once the oil change claim has been submitted and paid, the offer will no longer display in Service Comm.
- 10051767Nissan: lock/unlock request button on outside handle does not respond.
- 10043950Nissan: ecm replacement procedures with consult III plus. Applies to all 2004 and later (does not apply to leaf/ev) vehicles.
- 10040905Nissan service campaign: see document search button for owner letter. 1996-2004 pathfinder. In states where heavy concentrations of road salt are used, in the winter, the front driver's side strut housing can develop corrosion that may cause damage. This may allow the housing to contact the steering column. This would create noise and a difference in steering effort. It may lead to steering system damage, and possibly brake line damage. Updated 9/27/11. Updated 11/02/11. Updated 2/06/12. Updated 6/12/12. Updated 8/22/12. Updated 12/18/13. Updated 12/26/13.
- 10032628Nissan: the propeller shaft u joint (journal/journal bearings) IS the source of noise and/or vibration on an applied vehicle. Diagnose by evaluating the u joint with the propeller shaft removed. Replace the u joint (journal/journal bearings).
- 10032506Nissan: vent control valve replacement. When replacing the evap canister vent control valve for reason: use the one listed on page 2; for vent control valve replacement procedure, refer to the appropriate section of the electronic service manuals (esm; when installing the new valve, do not add any lube to its o ring; for frontier (D40 series) only, install the protector listed in parts information. Includes 2005-09 frontier. Updated 12/8/10.
- 10032306Nissan: exterior lamp fogging. Occasionally water IS noticed in the exterior lamps. This IS generally not due to a defect. All current exterior lamp assemblies are vented to the atmosphere (not sealed). This IS necessary to allow for expansion and contraction of air from temperature variations (warmer or colder) without damage to the lamp. Moisture in the air sometimes travels into and out of the lamp assembly through these vents. Certain environmental conditions may cause moisture to condense. The fogging/cloudiness should disappear over time when the lamp IS in a dry environment. No models listed. Updated 5/7/10. Updated 12/9/13.
- 10031305Nissan: tire pressure monitoring system (TPMS) warning light on/flashing. No models or model years listed. Updated on 08-11-2011.
- 10030165Nissan: the 12 volt battery IS an important part of the vehicle electrical system and IS required to stay connected when the engine IS running. To prevent damage to vehicle electronic components follow the instructions/cautions. No model years listed.
- 10025522Nissan: srs precautions during service;improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all nissan models with the srs systems. Updated 2/21/14.
Every Nissan Pathfinder model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.